Career Opportunities

JOB POSTING #038-24   POSTING DATE: March 14, 2024   JOB TITLE: Occupational Therapist – Full-Time INITIAL ASSIGNMENT:  In-Home (PS IH OT-001) BARGAINING AGENT:  OPSEU LOCATION:  Parry Sound LANGUAGE(S): English EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 038-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

JOB POSTING #040-24   POSTING DATE:  April 9, 2024   JOB TITLE:  Dietitian – Temporary, Full-Time   INITIAL ASSIGNMENT: In-Home (SM IH Dietitian-002) BARGAINING AGENT: OPSEU   LOCATION: Sudbury, Sault Ste. Marie or Elliot Lake   LANGUAGE(S): English   EFFECTIVE DATE: July 2, 2024 to July 18, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Dietitian is responsible for the provision of dietetic and nutritional services to Home and Community Care patients in order to optimize nutritional intake, promote overall health and well-being, and individualize food plans to meet specific nutritional, dietary, and/or functional needs.   QUALIFICATIONS   - Registered Dietitian in good standing with the College of Dietitians of Ontario(CDO); - Relevant experience providing nutritional and dietetic services in a community/health care environment; - Comprehensive knowledge of dietetic services, practice methods, professional skills, nutritional principles and dietary strategies; - Strong interpersonal and collaboration skills to manage service delivery in conjunction with case managers, patients, their family members/caregivers, and other health care professionals; - Good understanding of the roles of other health care professionals and complementary therapies; - Knowledge of funding agencies available to assist patients in accessing needed support services and community resources and other community resources, treatment centres, and organizations; - Practical knowledge and understanding of pertinent legislation; - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CDO; - Ability to prioritize professional duties and manage caseload in a time efficient manner; - Ability to accurately complete required documentation, reports, forms, and recommendations; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 040-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Do you have experience in lease administration, property management or commercial real estate in a corporate environment? Do you thrive in fast-paced collaborative settings? Are you passionate about exceptional health care and driven by a desire to help others?   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for a permanent full-time Leasing Analyst.  Reporting to the Director of Facilities, the Leasing Analyst is responsible for managing Home and Community Care Support Services (HCCSS) lease portfolio in line with the HCCSS Realty Strategy and Management Board of Cabinet Realty Directive.  The position acts as a subject matter expert for lease agreements and works collaboratively with internal and external stakeholders to manage and negotiate leases across the province, focusing on cost savings and and mitigating risk.  The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What will you do? - Oversee all aspects of facilities leases across multiple locations within the province - Negotiate or work with Infrastructure Ontario to negotiate lease agreements, including terms, conditions and lease rates to achieve favourable outcomes for HCCSS. - Working with Infrastructure Ontario conduct thorough lease portfolio analysis to identify potential risks, opportunities and cost saving measures. - Collaborate with internal teams to ensure lease agreements align with business objectives, regulatory requirements and the organization realty strategy. - Maintain accurate lease databases and documentation including original leases, amendments and renewals. - Monitor lease expiration dates and proactively manage lease renewals, terminations and extensions. - Serve as a secondary point of contact for landlords, property managers and other external stakeholders regarding lease related matters. - Provide regular reports and updates to management on leasing activities and portfolio metrics. - Assist in the development and implementation of the organization leasing strategy to optimize space utilization and minimize costs. - Prepare leasing briefing notes and documents for execution by senior management. - Provide regular and ad hoc reports and updates to the Ministry of Health (MOH). - Work with the finance department to ensure lease payments are accurate and Audited Financial Statements accurately reflect future lease commitments. - Ensure compliance with Management Board of Cabinet Realty Directive. - Maintain data and accuracy of rent reconciliations. - Reconcile Infrastructure Ontario invoices to ensure accuracy.    What do you need? - Post-secondary education in business, finance, accounting or related field. - Minimum of 3 years of experience in lease administration, property management or commercial real estate preferably within a corporate environment. - Proficient in reading and interpreting commercial leases. - Strong understanding of lease agreements, contract law and lease accounting principles - Working knowledge of government, Infrastructure Ontario and MOH policies, processes and legislation affecting facilities administration. - Knowledge of relevant legislation including but not limited to the Ontario Building code, Fire Code, Occupational Health and Safety Act and Accessibility for Ontarians with Disabilities Act. - Excellent understanding of current industry practices, trends and requirements. - Excellent negotiation, communication and interpersonal skills - Strong analytical skills with attention to detail - Motivated and results driven with a proactive approach and the ability to prioritize tasks, manage multiple projects simultaneously and meet deadlines - Self-motivated and able to work independently with minimal supervision - Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and working knowledge in SharePoint - Knowledge of lease administration software or databases is an asset   We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you passionate about learning & development and seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   Take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for temporary full-time (1-year contract) Organizational Development Business Partner. Reporting to the Manager, Organizational Development, the Organizational Development Business Partner is responsible to implement learning and development initiatives that foster employee engagement, develop employee and leadership functioning and build organizational effectiveness at Home and Community Care Support Services Mississauga Halton.   What will you do? - Models a coach-approach in interactions with all leaders and staff and promotes skill development in this area - Provides group facilitation support for team interventions, leadership development programming, and provincial OD requests as needed - Develops learning strategies for Home and Community Care Support Services Mississauga Halton initiatives/projects - Supports leaders, subject matter experts and departments with the planning and delivery of department specific learning activities - Uses an evidence-based approach to develop appropriate learning programs to address organizational and/or employee and leadership needs - Provides advice on internal and external learning and organizational development issues to staff and leadership as requested - Collaborates with the provincial OD community to prepare proposals and to facilitate sessions for organizational learning and development services as needed - Develops and facilitates sessions for corporate orientation as needed - Develops and evaluates Performance Evaluation and Development tools and processes to ensure alignment to strategic goals - Assesses the need for audiovisual and other training equipment/ resources   What do you need? - University degree in industrial/organizational psychology, organizational behavior, human resources, adult learning, business or related field (or equivalent combination of education and experience) - Four to six years related work experience - Practical understanding and application of methodologies and approaches for; learning, departmental planning, organization design, leadership development, change management, performance management, coaching, diversity, and work/life balance, conflict management and communication skills - Practical understanding and value of collaboration, consulting, organizational processes and problem solving to build organizational effectiveness - Effective project management knowledge and skills - Knowledge of appropriate resources, techniques and approaches for addressing organizational learning needs - In-depth knowledge of: adult learning principles, assessment and analysis of learning needs, learning and design development and evaluation - Ability to develop, prepare and facilitate large and small group educational sessions both virtually and in-person as needed - Ability to communicate clearly and concisely both verbally and in writing, using a variety of mediums to develop professional reports, slides, and learning materials - Strong customer/client centered approach - Strong consulting and coaching skills to work with a variety of managers and staff - Ability to communicate in French or another language an asset - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment ​   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a strategic leader that drives effectiveness, efficiency and high quality performance? Do you have experience planning, directing, and organizing purchasing functions and contractual agreements? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced leader in corporate procurement with in depth knowledge of the Ontario Public Service (OPS) Procurement Directive, experience managing contracts of substantial scope, and expertise in procurement leading practices.   Reporting to the Director, Corporate Procurement & Contracts, this position is responsible for procuring high quality corporate goods and services through the effective management of the procurement cycle including: Procurement planning and execution of procurement documents; evaluation of vendor responses; contract negotiations and awards.  This position is also accountable for contract management and performance improvement across Home and Community Care Support Services. The Manager, Procurement and Contracts, Administration, supports the HCCSS administrative functions in developing business requirements and leads all aspects to procurement to achieve value for money and a successful contract award that meets the needs of HCCSS.  The position is expected to develop a level of expertise in the functions being supported.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   What will you do? - Works with Administrative functions to develop a procurement strategy roadmap - Executes procurement roadmap through the preparation and execution of procurement documents which provide an open and fair procurement process in alignment with OPS Directives and guidelines - Supports the Administrative functions in the development of business requirements, evaluation criteria, an scoring of vendor bids - Negotiates and awards contracts in collaboration with Director, Corporate Procurement & Contracts - Achieves value for money for HCCSS - Ensures compliance with Directives and procurement policies and procedures and creates new policies and procedures as required as Directives change - Manages contracts including monitoring contract compliance and overall impact on budget - Develops and analyses reports for the purposes of quality improvement and performance management - Prepares procurement reports as required by the MOH and other external stakeholders - Prepares business cases for senior management and Board sign-off for single or sole source procurements - Provides senior management and management with an awareness and understanding of the procurement cycle - Advises on procurement method, contract terms and conditions, contract management and vendor performance management. - Maintains relationship with Vice-Presidents of Administrative functions to ensure business requirements are being met - Responds to vendor procurement enquiries on behalf of HCCSS - Builds and maintains relationships with HCCSS employees to promote collaboration and enhance the perceived value of procurement services - Maintains effective business relationships with contracted vendors and suppliers, as well as Administrative functions to promote quality service and resolve issues in a collaborative and efficient manner   What do you need? - University Degree in a related field, college diploma and/or equivalent education and experience - Supply Chain Certification (CPSM) or equivalent purchasing/procurement certification an asset - 5-7 years' experience in procurement field plus 1-2 years’ leadership preferred - Previous support of Administrative functions procurement including Information Technology, Finance, Human Resources, Quality and Risk, and Project Management - Knowledge of concepts, latest issues, leading practices and procedures for procurement and contract administration management, monitoring, and compliance - Understanding contract law and related legislation, OPS or BPS Directives and Trade Agreements - Good knowledge of related budgeting, financial, and monitoring processes (e.g., billing, invoicing, planning, performance reporting, etc.) - Expert knowledge of procurement tools and systems available - Demonstrated excellent planning and organizing skills to manage a variety of contracts and processes simultaneously - Advanced ability to use MS Office applications (e.g., Word, Excel, PowerPoint, Teams, etc.) - Listens effectively to requirements and demonstrates strong communication skills to write technical documents and discuss specifications/conditions with relevant parties - Proven leadership skills to provide guidance, mentorship, direction and feedback - Strong negotiation skills to support contract discussions - Strong communication skills, both verbal and written, related to contracts, policy development, briefing notes, business cases, training and education - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Understanding of the HCCSS stakeholders, client service delivery frameworks and methods, and issues and priorities within the health care sector and their impact on procurement - Expert customer service skills; understanding of HCCSS’ stakeholders, organizational framework and issues and priorities within the healthcare sector, including their impact on procurement - Preference will be given to candidates who are proficient in both official languages   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a skilled procurement professional that strives for excellence and quality to create optimal value for the organization? Do you enjoy the challenge of leading large complex procurement initiatives?  Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   The Senior Analyst, Procurement has extensive experience in leading complex end-to-end procurement processes for a wide variety of goods and services. The Senior Analyst will support the efficient operations of the procurement function through effective contract management practices and procurement methodologies. The Senior Analyst will manage large and complex competitive procurement processes by working with an interdisciplinary team within the organization through the procurement lifecycle, from RFx through to contract award and implementation.  The Senior Analyst role will play a critical role in supporting the organizational transition and transformation of 14 HCCSS organizations to Ontario Health atHome, specifically in ensuring standardization, efficiency, and implementation of best practices across the Procurement portfolio.    The Senior Analyst will ensure compliance with OPS Procurement Directives and Home and Community Care Support Services relevant policies and procedure as well as lead the organizational education, training and development on procurement processes and legislation.  They will meet with Vendors and User departments across the Province to resolve any Vendor issues and assist with the monitoring of Vendor contracts. The Senior Analyst will be accountable for ensuring all legal contracts for the organization are duly executed and stored in a secure database, and will manage reporting to ensure contracts are procured or renewed accordingly.   What will you do? - Lead provincial and/or regional procurement initiatives for large and complex procurement activities - Support the coordination of various Ministry reporting and/or audits involving procurement - Lead provincial and regional procurement projects - In collaboration with the Manager, Procurement, coordinate key procurement activities required to transition from 14 legal entities into one organization as Ontario Health atHome - Develop and implement education to staff and leaders across HCCSS on procurement best practices, legislation, and process requirements to increase the perceived value of procurement - Develop, prepare, analyze and present procurement and spend reports on a monthly, quarterly and annual basis - Lead all Information Technology procurement activities for HCCSS - Proactively assess, define and resolve complex procurement issues.  - Develop and deliver training and communication materials relating to procurement policies and processes - Establish and maintain a strong client focus, attitude and execution as a service department within HCCSS - Foster a change culture, utilizes best in practice processes - Drive the organization’s procurement activities to effectively execute procurement strategies and transactions, meeting HCCSS business needs.  This includes RFBs, RFQs, evaluations, negotiations, award of purchase orders and agreements, and expediting close-out activities. - Develop strong relationships with internal partners, including leaders across HCCSS, in order to successfully complete critical procurement processes - Build and foster relationships with external partners, including OHTs, Supply Ontario, Vendor of Record organizations, and Ministries - Promote the ongoing development and sustainability of a purchasing framework with engagement of both internal and external stakeholders - Ensure procurement commitment approval and contracts align with the HCCSS Financial Signing Authority (FSA) policy. - Develop the procurement business case, specifications/standards for the goods or service required, weighting and relevant evaluation criteria for individual RFx processes; develops appropriate procurement documents and contract; and manages all aspects of the competitive procurement process including any necessary postings to the Ontario Tenders Portal (or equivalent platform). - Implement policies and procedures to ensure alignment with applicable legislation, directives and Trade Agreements and achieves compliance. - Maintain current knowledge and ongoing continued education with regard to procurement modernization and data analytics, the Senior Specialist will stay apprised of changes to the provincial procurement framework to effectively lead as a subject matter expert in the procurement arena and change management practices. - Navigate the Ministry of Public and Business Service Delivery (MPBSD) Vendor of Record program on behalf of the organization to provide procurement advice regarding approach and Vendor selection. - Network with peers in other HCCSS offices; participating in committees to advise on new guidelines, process changes, templates, product evaluations, etc. - Manage a centralized repository/database for all legal agreements.   What do you need? - University degree or college diploma in related area such as Health Administration or Business, Project Management. - Certified Professional Purchaser (CPP) or Council of Supply Chain Management Professionals (CSCMP) designation is an asset - 4-6 years’ experience in a previous procurement and/or contracts department working with complex and high dollar contracts - Demonstrated experience with procurement of IT hardware, software and professional services to support HCCSS IT portfolio is required. Experience working with OPS Procurement Directives is a strong asset - Working experience in a multi-disciplinary environment - Advanced analytical skills including advanced excel, PowerPoint and written reports with the ability to gather and analyze data, prepare written reports and direct others in the requirements of data analysis - Excellent negotiation and facilitation skills and advanced business acumen - Knowledge of contract law - Strong project management skills with the ability to manage and oversee multiple projects simultaneously and meet tight timelines - Superior change management skills including assessing need for change, engagement of stakeholders as well as design and deliver change - Strong problem solving skills required as well as proven ability to work and pay close attention to accuracy and detail - Strong verbal and written communication skills - Excellent presentation and training skills with the ability to communicate complex principles and legislation clearly to different levels across the organization - Proven ability to work independently and as a team player and in a fast-paced, changing environment - Excellent ability to develop and foster positive relationships with internal and external partners - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Knowledge of OPS Procurement Directives - Understanding the role of Supply Ontario and the Ministry of Public and Business Service Delivery (MPBSD) - Knowledge of the Province’s Vendors of Record (VORs), and mandatory compliance requirements   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What must you have?  - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  JOB POSTING #046-24   POSTING DATE: March 27, 2024   JOB TITLE: Rehabilitation Assistant – Temporary, Full-time   INITIAL ASSIGNMENT:  In-Home Therapy (SUD IH RA OT-002)   BARGAINING AGENT:  OPSEU   LOCATIONS:  Sudbury   LANGUAGE(S): English and French   EFFECTIVE DATE:  July 2, 2024 to January 16, 2026     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Rehabilitation Assistant provides therapy assistance and administrative support to Physiotherapy and/or Occupational Therapy staff.   QUALIFICATIONS   - Combined Physiotherapist Assistant and Occupational Therapist Assistant certificate from a recognized Community College or equivalent post-secondary training; - Relevant experience assisting registered therapists in a community/health care environment; - Knowledge of physiotherapy and occupational therapy professions; - Clear understanding of the scope and limitations of the Rehabilitation Assistant’s role and their relationship with the registered therapist; - General understanding of the roles of health care professionals; - Knowledge of equipment, modalities, materials, and intervention processes used in the provision of physiotherapy and occupational therapy services; - Familiar with rehabilitation principals and clinical terminology used in interventions; - Knowledge of applicable CPO and/or COTO professional guidelines; - Ability to accurately prepare required documentation, forms, and materials for patient files and/or Home and Community Care Support Services North East; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Ability to work collaboratively with registered therapists and accept work direction when assisting with patient interventions; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 046-24 when applying   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

Job Description Are you an experienced leader within the health care industry that possesses an exemplary track record of delivering high quality programs focused on patient and family centered care? Are you seeking a rewarding career that will enable you to make a positive difference in the community whilst working in an organization that cares for you? If so, you’re looking in the right place!   Reporting to the Director, Patient Services, is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Patient Services will provide strong vision and support to staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   Please note that this is a Temporary Contract position for up to 12 months.     What will you do?  - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading patient services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Patient Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   What must you have?   Education: - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). - Must be a Regulated Health Professional with valid certification in a professional college in the province of Ontario.  Experience: - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Patient Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills.   What would give you the edge? - Demonstrated leadership, relationship management, facilitation, negotiation and problem-solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation package - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment   Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #IND-HCCSS  

  Reporting to the Manager, Contract Services, this position contributes to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting of Service Provider performance on a regular and ad hoc basis to support evidence-informed decision making and ensures that contractual obligations are met through a performance monitoring system.   MAJOR RESPONSIBILITIES - Performance Monitoring - Functions as a contract subject matter expert working closely with Client Services, Finance and IT/BAS and Decision Support to develop and maintain processes for the provision of performance monitoring and reporting information to internal and external partners. - Monitors Service Provider performance in relation to service delivery standards, e.g., occurrences, tracking and trending of service refusals, service volumes, etc. - Tracks, trends and analyzes Service Provider data on a regular and ad hoc basis and completes required reports with respect to the contract management and informs the manager of any service provider performance not achieving acceptable targets. - Provides guidance and/or collects, investigates and prepares data reports on contract compliance investigations. - Assists with the review of Service Provider Annual Performance Reports and liaises with the finance department for the review of annual audited financial statements. - Leads internal and external audit task forces to improve systems and ensure data integrity. - Prepares monthly/quarterly Service Provider performance reports and queries about performance indicators and other performance monitoring information. - Tracks outstanding performance issues and timely implementation of Service Provider actions. - Participates in statistical analysis of data and research projects as required. - Establishes and maintains internal and external contracts databases, updates contract information, and develop quarterly contract reports. - Establishes and maintains a tracking system for the follow-up of reports and documents from service providers, including contracts and amendments, insurance certificates, audited financial statements and performance action plans. - Provides in-service training for experienced providers in areas of updated policy, procedure and regulations and training new service providers on HPG and Portal administration. - Relationship Management - Maintains effective working relationships with internal stakeholders to implement new processes to further improve performance monitoring. - Builds and maintains effective working relationships with Contracted Service Providers to ensure timely submission of data and information   What must you have?    - Relevant undergraduate degree or diploma in business or a health related field from a recognized college or university. Combination of relevant education and/or experience will be considered. - Minimum of three years of experience in a contract administration role with one year experience in health care field preferably in a brokered model of care environment. - Experience monitoring and managing contract performance indicators, quality standards and analyzing and interpreting data and has the ability to translate data into useful information. - Knowledge of performance management and reporting methods and tools. - Understanding contract management principles and practices. - Strong knowledge of LHIN business strategies, objectives, and priorities and related priorities and requirements for the Contract/Performance Management function. - Basic knowledge of LHIN administrative practices and procedures (e.g., HR, etc.) - Demonstrated planning and organizing skills to manage a variety of contract monitoring processes simultaneously.     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

MAJOR RESPONSIBILITIES                 Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning solutions, facilitate formal training for new and existing employees, support new hires to successfully onboard (including performance coaching and support post training) and conduct on-going performance audits to proactively identify learning needs and solutions.   The learning component will include learning and education needs pertaining to HCCSS systems for Patient Care Services including The Art of Case Management, the RAI- assessment tools, policies, procedures, programs such as customer service, orientation, case management services and other related HCCSS systems, programs and tools related to Patient Care Services.    What must you have?                                                           - Three (3) to five (5) years’ experience in delivering learning solutions, facilitation and/or design in a patient centric environment - Regulated Health Professional preferred - Previous experience in applying adult learning principles - Previous experience facilitating the learning of technical learning programs, ideally within a health care environment - Proven excellent presentation and group facilitation skills - Demonstrated focus on providing innovative solutions to meet the needs of our learners - Knowledge of, and demonstrated experience in Case Management preferred - Knowledge of, and demonstrated experience in RAI training preferred - Post-secondary education in Adult Education preferred - Previous experience in designing, delivering and evaluation customer service training is preferred - Knowledge of, and demonstrated experience in Change Management preferred - Knowledge of and adherence  to all HCCSS policies, procedures and relevant administrative practices - Knowledge of HCCSS patient services strategies, objectives, priorities and programs - Practical knowledge of Long Term Care Act, Substitute Decisions Act, Placement Regulations and Health Care Consent Act - Good knowledge of community resources (e.g. services and programs) - Strong understanding and commitment to quality programs and best practice - Understanding of HCCSS Central West stakeholders, patient service delivery frameworks and methods, and overall issues and priorities within the health care sector - Excellent working knowledge of patient database systems - Successful completion of RAI-HC competency modules - Proven facilitator experience with excellent communication skills (written/documentation and verbal). - Strong relationship building skills and maintains positive working relationship with external and internal contacts - Experience effectively working with multiple stakeholders to gain understanding, determine need and build learning solutions - Excellent critical thinking and decision making skills - Solid ability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Highly detailed with strong organizational, time management, prioritization, planning and multi-tasking skills - Flexible, adaptable and responsive to change - Accountable for own actions and decisions - Self-directed with the ability to work independently - Excellent understanding of communication in education and training - Courteous and respectful in all interactions as well as able to work positively and collaboratively within a team environment - Strong negotiation, problem solving, effective listening and facilitation skills - Ability to maintain confidential information - Empathy to sensitive issues - Ability to communicate in French or another language an asset   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced registered nurse, physiotherapist, occupational therapist or social worker seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - Recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - Advanced oral and written profienciency in English and in French is essential - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What you should know - Job Posting: 049-24 - Bargaining Agent: ONA - Location: Sudbury - Effective Date: May 6, 2024 to May 30, 2025   Interested persons are invited to submit a cover letter and resume by May 2, 2024, at 4:30 p.m. by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a dynamic HR professional with a passion for operational excellence and in-depth of knowledge in employee and labour relations? Do you thrive in fast-paced collaborative settings? Are you interested in a role where your HR knowledge will have an impact on healthcare transformation in Ontario?   Reporting to the Manager, Human Resources, the Human Resources Business Partner, Central Region Float uses a strategic approach to partner with assigned client groups to implement people strategies that drive organizational results in support of the Home and Community Support Services (HCCSS) across assigned locations.   This position acts as an Labour Relations float to support HCCSS locations within the Central Region as required. The HRBP supports delegated aspects of employee and labour relations, providing guidance to assigned leaders and employee groups through the interpretation and implementation of policies, collective agreements and procedures ensuring compliance with applicable legislation and regulations. The position provides coaching, counselling, guidance and resources with regards to organizational restructuring, performance management and attendance management and investigates complaints including making recommendations for resolution, accommodation and disability management, wellnesses and benefits. The HRBP also supports the job evaluation and analysis process.   What will you do? Employee & Labour Relations - Provides information, advice and guidance to assigned client groups/managers and staff, including the application and interpretation of the Attendance Support Program, Performance Development Program (PDP) process, policies and employment legislative requirements - Supports managers in addressing employee relations/human resource issues bringing subject matter expertise in examining considerations, impacts and actions - Coaches management regarding staff complaints and issues as well as assists managers to investigate complaints/ attendance and non-union staff performance issues and appropriate courses of action - In support and collaboration with HR/ER colleague(s), interprets and administers collective agreements with respect to compensation, employee welfare, health care, pensions, union and management practices, and other applicable legislation - Participates, contributes information and acts as a resource in union related disciplinary matters as requested Compensation and Benefits - Supports the analytical, technical and administrative support, including implementation and maintenance of total compensation policies, programs and systems for unionized and non-unionized employee groups - Assists in researching, developing and maintaining job descriptions to ensure roles and responsibilities are clearly defined - Supports job evaluation for positions and manages the documentation integrity of job descriptions - Escalated point of contact for benefit and pension providers, and works with them to resolve employee claim issues - Reviews benefit booklet drafts when plan changes occur Employee Health, Safety & Wellness - Works in conjunction with the Occupational Health and Abilities Business Partner to support occupational disability claims management as required - In collaboration with the Occupational Health and Abilities Business Partner, advises and recommends best practice, evidence based strategies and programs that support the ongoing evolution of a healthy workplace; monitors progress and outcomes of health and wellness initiatives and the impact that they have on key organizational measures such as turnover and absenteeism - Collaborates with Manager, HR to complete Workplace Safety and Insurance board (WSIB) forms and/or correspondence, as needed   What do you need? - Bachelor’s degree in Business Administration with an Industrial Relations or Human Resources focus is preferred or a degree in a related field with a post graduate diploma/certificate in Human Resources Management (or equivalent combination of education and experience - Certified Human Resources Professional designation an asset - Four (4) to six (6) years of recent related experience in HR, with at least two (2) years recent and related experience in a unionized environment - Experience conducting research and qualitative analysis to support total compensation programs and other HR program/policy development; and a minimum of two (2) years job evaluation experience, including writing job descriptions; maintenance of pay equity plans an asset - Full understanding and demonstrated working knowledge of relevant legislation, (e.g. Employment Standards Act, Ontario Labour Relations Act, The Ontario Human Rights Code) - Demonstrated experience in coaching, influencing, mentoring, consulting, problem solving, organizational processes and conflict resolution - Demonstrated expertise in dealing with conflict situations with complex scenarios, with an ability to recognize differing perspectives that will impact business unit and corporate wide outcomes - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Flexible, adaptable and responsive to change - Excellent analytical and interpretation skills - Good facilitation and presentation skills - Pro-active approach to customer service and relationship building with all levels of employees - Ability to work independently as well as part of a dynamic team of professionals in an ever-changing, fast paced customer focused environment   As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment    Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted. #hybrid

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced IT professional with expertise in SharePoint?  Do you have an aptitude for building strong working relationships with stakeholders to share your technical knowledge and enjoy working in a collaborative team environment? Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. Reporting to the Director, Information Technology, the Information Technology Lead - SharePoint role is assigned to focus on SharePoint, responsible for designing, implementing, and maintaining Microsoft 365 solutions utilizing SharePoint, MS Teams, and PowerApps across the 14 Home and Community Care Support Services (HCCSS) organizations. Information Technology Lead - SharePoint will work closely with stakeholders to understand their needs and develop solutions that improve productivity, collaboration, and information management.   What will you do? - Engage and support provincial IT Directors/Leads in the achievement of consistent and standardized IT configuration. - Design, configure, and implement SharePoint, MS Teams, and PowerApps solutions within Microsoft 365. - Configure, implement, and maintain SharePoint Online and the Microsoft 365 environment; this includes helping to migrate content from network drives, OneDrive, and other systems to SharePoint Online. - Lead in the deployment of provincial projects and ensure accurate and timely provincial reporting as needed. - Build and maintain effective and collaborative working relationships with key stakeholders to understand needs and provide recommendations on SharePoint, MS Teams, and PowerApps solutions, and mitigate potential issues and challenges. - Ensure confidentiality and security of information and participate in investigations as required. - Create and manage SharePoint sites, lists, libraries, and workflows. - Develop custom PowerApps solutions to meet business needs. - Manage MS Teams setup, configuration, and administration. - Migrate on‐premises SharePoint content to SharePoint Online. - Manage security and permissions for SharePoint sites and content. - Troubleshoot and resolve SharePoint, MS Teams, and PowerApps technical issues. - Maintain knowledge of SharePoint, MS Teams, PowerApps, and Microsoft 365 features and technologies, and train users on how to use them effectively.   What do you need? - Bachelor's degree in Computer Science, Information Technology, or equivalent in related field. - Microsoft Teams (MS-700) certification is an asset. - Minimum 5 years of experience with Microsoft 365, SharePoint Online, Teams, and PowerApps solutions, including migrations, customization, and troubleshooting. - Demonstrated capability to manage and lead Microsoft 365 projects, and theoretical knowledge of complex and multi‐tier IT project and information management. - Ability to stipulate technical and/or business governance. - Experience with SharePoint Developer implementing and modifying Codeplex solutions and SharePoint Server 2010 to 2019. - Ability to implement different authentication methods with SharePoint and experience with SharePoint Designer and InfoPath Forms. - Familiarity of SharePoint tools such as Nintex and ShareGate. - Experience with MS Azure cloud services. - Knowledge of front end (jQuery, JavaScript). - Working knowledge of PowerShell for maintenance administration, solution deployment and automated installations. - Strong conceptual and analytical skills and demonstrated problem solving abilities to analyze and create effective solutions for clients. - Negotiation and persuasion skills to engage stakeholders in providing optimum results. - Highly detail‐oriented, creative, and self‐motivated. - Ability to identify and analyze stakeholder needs and extract, interpret and format information using technological solutions appropriate to the business needs. - Excellent planning and organizational skills to implement work assignments, manage competing demands and work under pressure. - Excellent verbal and written communication with the ability to convey complex technical concepts in a clear, concise manner. - Strong interpersonal skills with the ability to establish and maintain effective partnerships and working relations with stakeholders across departmental lines. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

JOB POSTING # 052-24                                                                                                                                    POSTING DATE: April 11, 2024                                                                                                                                                                                                                                 JOB TITLE:  Registered Practical Nurse, Rapid Response, Temporary, Full-Time   INITIAL ASSIGNMENT:  Rapid Response Nurse Program   BARGAINING AGENT: ONA   LOCATION:  Espanola   LANGUAGE(S): English   EFFECTIVE DATE:  Immediately to April 30, 2025   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: Registered Practical Nurse - Rapid Response focuses on the care during transition from acute care to home care for eligible complex/chronic adults and medically fragile children. NATURE & SCOPE: - Provides the first in-home nursing visit within twenty-four (24) hours of hospital discharge for patients with complex/chronic diseases including CHF, COPD, Diabetes or other; - Completes a clinical, problem-based head to toe assessment; - Confirms the patient’s hospital discharge plan; - Performs medication reconciliation for patient and reviews medication protocol with patient and caregiver; - Utilizes a "teach back" approach to help the patient and family understand the care plan, treatments, symptom management, and when/who to ask for help; - Initiates communication with the patient's primary care provider, and ensures follow up with primary care within seven (7) days; - Refers to longer-term community programs through the Care Coordinator as required, once goals of Rapid Response program are met.   QUALIFICATIONS: - Registered Practical Nurse in good standing with the College of Nurses of Ontario; - Minimum 3-5 years clinical experience working as a Registered Practical Nurse; - Recent and relevant experience providing direct (hands-on) nursing care within acute care medicine and/or chronic disease management. Applicants with experience within the last 2-3 years in Paediatrics, Medicine, and cardiology an asset; - Ability to provide quality clinical service delivery in conjunction with patients and other stakeholders; - Ability to work independently; - Effective interpersonal and communications skills; - Ability to provide health coaching and disease-specific education to patients; - Advanced oral and written proficiency in English is essential; - Must have valid driver’s license and access to a vehicle, as travel to patient homes will be required; - Valid Emergency First Aid Certification.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer. Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting #052-24 when applying. Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Patient Services Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date    What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language    What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   What do I need to know? Anticipated Start Date:  May 27, 2024 Hours of work:   7 hour shifts - between the hours of 8:00 a.m. and 8:00 p.m.  (The successful applicant may be required to work a maximum of three (3) weekends out of six (6) in each posted schedule) Site: Sarnia site Posting Expiry: May 6, 2024 Unionized Position    Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Job Posting: #053-24                                                                                                                                                                                    POSTING DATE:  April 16, 2024   JOB TITLE: Nurse Specialized in Wound, Ostomy, & Continence – Full-Time   INITIAL ASSIGNMENT: In Home (SUD ET RN-001)   BARGAINING AGENT: ONA   LOCATION: Sudbury   LANGUAGE: English   EFFECTIVE DATE: June 3, 2024   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY The Nurse Specialized in Wound, Ostomy and Continence is responsible for providing support, treatment recommendations and follow-up care on identified problem wounds and ostomies.  Functions of the role may include consultation, direct patient care, education and research.  The Nurse Specialized in Wound, Ostomy and Continence facilitates the utilization of the wound care program by assisting with staff and service provider education as well as to Home and Community Care patients upon referral from Care Coordinators and in accordance with professional college standards, Ministry guidelines and Home and Community Care Support Services policies.   QUALIFICATIONS: - Registered Nurse in good standing with the College of Nurses of Ontario (CNO); - Certificate from Nurses Specialized Wound, Ostomy, & Continence Canada (NSWOCC) in Wound, Ostomy and Continence required; - In-depth knowledge of home health care and other community resources; - Good understanding of the roles of other health care professionals; - Knowledge of funding agencies available to support patients; - Demonstrated case management, assessment and interviewing skills; - Practical knowledge and understanding of relevant legislation (e.g., regarding the provision of health care services, privacy, health, and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by the College of Nurses of Ontario and Nurses Specialized in Wound, Ostomy, & Continence Canada (NSWOCC); - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, care coordinators, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentation; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Valid Emergency First Aid Certification; - Oral and written proficiency in English is essential.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 053-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - Relevant experience providing clerical support services in a computerized office environment - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Advanced oral and written proficiency in English and French is essential - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language What you should know - Job Posting: 054-24 - Bargaining Agent: OPSEU - Location: Timmins, Parry Sound or Kirkland Lake - Effective Date: Immediately to November 8, 2024   Interested persons are invited to submit a cover letter and resume  by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

JOB POSTING #055-24   POSTING DATE:  April 16, 2024   JOB TITLE: Language Pathologist – Temporary, Full-Time   INITIAL ASSIGNMENT: In-Home (SUD IH SLP-003)   BARGAINING AGENT: OPSEU   LOCATION: Sudbury   LANGUAGE(S): English   EFFECTIVE DATE: July 2, 2024 to July 18, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Speech-Language Pathologist is responsible for the provision of speech-language pathology services to Home and Community Care patients in order to address and improve communication and/or swallowing disorders.   QUALIFICATIONS - Registered Speech-Language Pathologist in good standing with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO); - In-depth knowledge of speech-language pathology services and other community resources, treatment centres, and organizations; - Good understanding of the roles of other health care professionals; - Relevant speech language pathology experience in a community/health care environment; - Comprehensive and up-to-date knowledge of speech language pathology tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the speech language pathology recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CASLPO; - Ability to prioritize professional duties and manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation and facilitation skills; - Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle, as regular travel within the Nipissing District will be required. Travel to other areas within the North East geography may also be required from time to time, as the business needs require; - Valid Emergency First Aid Certification; - Advanced oral and written proficiency in English is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Speech Language Pathologists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 055-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language    What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ What do I need to know? STARTING DATE:  As soon as possible POSITION STATUS:  Temporary Full-Time (approx. 1 year with the possibility of an extension) HOURS OF WORK: Rotating schedule and hours of work- varies from 0800-1600, 0800-1800 on rotating basis Saturday through Friday SALARY RANGE: In accordance with the Collective Agreement (ONA) This position is a Hospital Care Coordinator position assigned to Erie Shores Healthcare Hospital in Leamington. Unionized position Posting expiry:4:30 pm, May 6, 2024   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.