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Posted Date 17 hours ago(5/16/2022 4:54 PM)
  At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.     POSITION SUMMARY   Reporting to the Manager, Client Services, the Team Assistant will provide courteous, knowledgeable and prompt first contact for clients and callers to the organization. Responsibilities include responding to inbound information calls, inputting client referrals into the electronic form while the client is on the line, making outbound calls where necessary, providing appropriate resolution of the client’s concerns, providing information regarding Placement Services, and linking clients to other agencies, if Home and Community Care Support Services Toronto Central does not provide services.   This part-time position will work two evenings per week (4pm-8pm) and every other weekend for a seven hour shift on both Saturday and Sunday.   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience. - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities. - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability. - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset - Airs Certification is an asset
Job ID
2022-5274
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 6 days ago(5/11/2022 2:06 PM)
The Financial Analyst – Primary focus will be the Family Managed Home Care Program. This role performs a number of financial, accounting, and analytical duties in order to ensure that clients using the Self-Directed Care (“SDC”) model receive prompt reimbursement for services that are compliant with the SDC Funding Agreement and the relevant policies and directives of the Central Local Health Integration Network (LHIN).   The following outlines the specific duties and responsibilities of the Financial Analyst – Family Managed Home Care Program: - Reviews relevant schedules of the SDC Funding Agreement for each client to ensure understanding of different requirements. - Reviews approved SDC budget plan for each client to make certain information is complete and accurate. - Interacts directly with client/SDM in order to maintain regular communication to those in receipt of funds.   - Ensures that regular payments are processed by preparing the authorization for monthly payments as per the funding agreement and the SDC budget. - Ensures that the LHIN only provides SDC funding to the Client or Substitute Decision-Maker (“SDM”) for eligible expense incurred during a particular time period, based on invoices that are received, reviewed, and approved by the LHIN in relation to that time period. - Probes into anomalies and other inconsistencies and escalates issues on a proactive basis. - Notifies management staff of error trends/issues where appropriate.  - Reviews reports validating that the Client or SDM only uses SDC funding to pay for SDC Service Providers, equipment, and diagnostic/laboratory services in accordance with the requirements under the SDC Program Specifications and the SDC Template Agreement. - Develops and submits required financial and statistical reports to various internal and external stakeholders such as the Ministry of Health (“MOH”). - Reconciles payments to SDC clients based on invoices and receipts received, reviewed and approved by the LHIN.  - Provides reconciled reports to the SDM each month and prepares a quarterly reconciliation and processes adjustments as needed for under/over spending - Ensures that all payments are tracked and accounted for and proper signature authorization is obtained for release of payment.  - Verifies that the processing of payments and distribution of cheques complies with the payment terms and timelines established by the SDC Funding Agreement and the relevant policies and directives of the LHIN.  - Monitors cost reports submitted by the Client and follows up for any exceptions.  - Implements and monitors processes in Accounts Payable and Client Health Record Information System (“CHRIS”) billing areas related to SDC funding plans. - Input/upload financial and statistical information in CHRIS for MOH reporting. - Participates in the ongoing development and quality improvement of the Accounts Payable/billing suspension processes. - Tracks accruals regarding outstanding invoices for month-end and year-end. - Maintains detailed filing system for audit and is compliant with the records management policy of the organization. - Assists with training/orientation of new Finance staff to the SDC program - Serves as back-up for other Finance staff in SDC on vacation/sick leave.  - Participates in special projects/committees and analysis as assigned. - Completes the investigation and reconciliation of rejected billings from Service Providers and forwards results of investigations. - Liaises with other departments as required to resolve issues. - Provide education and ongoing support to SDMs related to the use of the cloud based storage and submission of files (Sync.com) - Participates in the ongoing development of the SDC financial process.             - Performs other related duties as assigned.   Knowledge: - Bachelor’s degree in Commerce, Business or other relevant area of study Chartered Professional Accountant designation an asset - Five (5) years’ experience in a financial, accounting and/or analytical role preferably in the healthcare sector. - Good knowledge of medical terminology. - Proficient in Microsoft Windows applications like Outlook, Word, Excel, and PowerPoint. - Knowledge of CHRIS billings, Great Plains, Integration Manager, and cloud storage systems (Sync.com) a definite asset. - Ability to assimilate MIS compliant information into General Ledger. Skills: -  Inquisitive mindset with proven ability to probe for information, ask questions, and escalate issues when needed. -  Diligent and thorough with utmost focus on data integrity and accuracy. -  Excellent analytical and problem-solving skills. -  Demonstrated organizational skills with ability to organize/prioritize daily workload in the presence of frequent interruptions. -  Excellent customer service skills in dealing with Service Provider Agencies, suppliers, hospitals, and staff at all levels including Management. -  Well-developed communication skills required to work in a team environment and with diverse backgrounds. -  Ability to work in a fast-paced and deadline-driven environment with frequent changes and interruptions. -  Self-starter with commitment to learning. -  Client-driven focus to ensure a direct line of sight to those who will be in receipt of funds. -  Strong customer service/follow-up orientation. -  Ability to deal with complex and sensitive issues, exercising diplomacy and discretion. -  Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of LHIN staff. -  Bilingualism in French is an asset. -  Ability to work collaboratively with all levels of staff and Service Providers. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5273
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 6 days ago(5/11/2022 1:37 PM)
As part of a skilled team, the position is responsible in supporting, preparing and analyzing budget, forecast, financial and statistical reports that meet internal and external accounting and reporting requirements.  The incumbent would develop and maintain processes to ensure integrity of the financial accounting and reporting process.   Key Accountabilities: - Assist in annual budgeting and development of departmental financial targets, quarterly year-end estimate, and monthly performance analysis and projection formulation. Working with Directors, Managers and Senior Financial Analysts, prepare and upload financial and statistical data into the financial information system on a monthly basis; and assist in compiling quarterly MIS compliant trial balance and reports for submission to MOHLTC. - Working with Accounts Payable, Billing and Procurement department; maintain and develop statistical and financial models to capture and reflect current trends in resource utilization and their likely impacts; and journalizing month-end accruals as needed - Reconcile and analyze assigned general ledger accounts monthly - Support the preparation of balance sheet, income statement, related statistical information and other financial reports for monthly, quarterly and annual financial reporting - Maintain chart of accounts, vendor master list and reporting tools structures to accommodate changes in organizational structure and reporting requirements - Support the bank reconciliation process; the preparation of cash flow forecast; the identification and reporting of any cash flow issues - Prepare, issue and track receivables for recovery of expenses and other revenue from the Ministry, other HCCSS CENTRAL and outside parties; and reconcile HCCSS and MOHLTC funding - Set up, update year-end audit files; and support in the preparation of working papers/supporting schedules for annual financial audit - Document working processes and make recommendations for improvement - Participate in special projects and Adhoc tasks as assigned. - Participates in safety and quality information gathering and analysis - Reviews any information provided to you about the safety and quality of services provided by you and your team - Understands expectations around the quality and safety framework and participates in safety and quality initiatives                SKILLS - University degree and actively pursuing a recognized professional accounting designation - In-depth knowledge of financial/accounting processes with particular reference to GAAP, PSAB and professional ethics - Solid understanding of MIS compliant reporting standards for MOHLTC - Excellent computer skills especially in Microsoft Excel and Word, with good knowledge in Great Plains, Integration Manager and FRx being an asset - Exceptionally strong analytical skills - Ability to work smoothly with colleagues in the team and other staff in the organization - Effective communication skills, both orally and in writing, in interaction with individuals of different levels of education and social background - Capable of applying accuracy and mental concentration to details in daily tasks - Above-average ability to prioritize for job completion in a demanding deadline-driven working environment - Sitting in front of computer monitor for extended period of time - Dexterity in operating keyboard, mouse and other computer peripherals - Physically fit to lift boxes - Strong capability in critically thinking and analyzing financial reports and associated supporting documentation - Highly motivated to solve problems proactively and willing to contribute solutions for discussion with the Manager - Ability to gather related data at different levels of complexity and conduct a high-quality analysis for tackling contingent issues - Understand the importance of applying the concept of cost versus benefit - Responsible for verifying the correctness and reasonableness of statistical and financial data to produce useful reports for management - Maintain strict confidentiality and exercise sharp judgment in handling confidential information and responding to inquires - Alert the Manager for any discrepancy or inconsistency identified in statistical and financial database and reports - Inaccurate statistical and financial reports impact negatively on management decision-making thus leading to inefficient and ineffective allocation of resources - Establish contingency plan to deal with possible data corruption in shared client information system that will paralyze routine job performance - Able to coach and work with new staff Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5272
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 6 days ago(5/11/2022 1:35 PM)
Reporting to the Manager – Financial Accounting and Reporting, this position will be responsible for the following:  - Coordinate Accounting Function in support of Month-end and Year-end close, and audit support. •Preparation and posting of month end journal entries from other departments such as Payroll, along with Prepaids, Accruals •Assessment of reasonableness of monthly adjustments and timely resolution  •Monthly production of lead sheet, reconciliation of balance sheet accounts, reconciliation of  •Lead the compilation of monthly, quarterly and year end internal  financial statement  •Cash flow projection •Review HST return •Prepare sensitivity analysis, trending analysis and other financial analysis / reports required by the senior management. Ad-hoc analysis, special projects and other assignments as required •Coordinate year end and special audits deliverables such as preparation of working papers •Assist Manager, Accounting and reporting with the preparation of year-end financial statements for the auditors •Responding to auditor inquiries and providing supporting documentation   •External reporting to MOHLTC.  •Maintain Chart of Account and reporting structures in Great Plains to ensure all organizational changes are updated.  •Assist with following up on Great Plains related issues that arise on an as needed basis.  •Respond to requests for information and accounting related queries Special ad hoc requests, assignments and analysis as needed.  •Liaise with other departments (such as Payroll, HR, A/P, A/R, Financial budgeting and forecasting) to follow up on any issues or changes that need to be made  •Open to improvement opportunity for process change to ensure efficiency and effectiveness. •Assist Manager to coach and develop the financial accounting and reporting team •Other duties as required Qualifications/Skills •Mandatory Accounting Designation - CPA-CA, CPA-CMA, CPA-CGA •Successful completion of a bachelor’s degree in Business or Finance •5 years of general accounting, financial reporting, and year-end audit support. •5 years of experience in health care industry.  •5 years of experience with MIS Standards/Great Plains/Integration Manager, OHRS and MIS Trial Balance Submission,  •Experience in modeling business cases and building management reports. •Ability to interpret large amounts of data and summarize it to present meaningful information to various levels of management.  •Ability to take initiative and work independently without detailed instruction.  •Display initiative and sound professional judgment and integrity •A self-starter and multi-tasker with a solid sense of prioritization; problem solver; confident in dealing with operations.  •Proficiency using Microsoft Office programs, primarily Excel, PowerPoint and Access and experience in building Excel Macro would be ideal.  •Experience in a major ERP system.  •Excellent interpersonal (verbal and written) communication skills with all levels of management including Senior Executives •Appreciating the responsibility of meeting tight and conflicting deadlines •Good understanding of accounting concepts and generally accepted accounting principles, including knowledge of NFP reporting.  •Committed to continuous improvement •Willingness to work flexible hours, especially during period ends and audit time   Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5271
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 6 days ago(5/11/2022 12:04 PM)
Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently recruiting for a permanent part-time (0.7 full-time equivalent) Care Coordinator for our Access Care Team (ACT).  The 2 week rotating schedule will be: Week 1 – Monday, Thursday, Friday 1:00 pm to 9:00 pm; Week 2 – Thursday, Friday, Saturday, Sunday 1:00 PM to 9:00 PM.  This is currently a hybrid role where staff rotate between working from home and in office at our Mississauga site. The successful candidate must be available to start on May 30thto attend a 5 to 6 week orientation session scheduled Monday to Friday 8:30 am to 4:30 pm.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment   What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are   Home and Community Care Support Services play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.     All applications will be reviewed; however, only those selected for an interview will be contacted.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.  
Job ID
2022-5270
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 6 days ago(5/11/2022 10:28 AM)
  CARE COORDINATOR - WELLINGTON GEOGRAPHY STATUS: Permanent, full-time GEOGRAPHY: Fergus Community, Palmerston Community, Groves Memorial Hospital, Palmerston and District Hospital, and other Wellington locations COMPETITION NUMBER: CC-Wellington Geography CLOSING: Thursday June 30, 2022 (4:30 pm)     PRIMARY PURPOSE Reporting to the Patient Services Manager, this position is responsible for collaborating with patients and their families to develop quality, timely and cost effective individual plans for service provision, based on patient needs, utilizing a multi-disciplinary approach to achieve optimal health outcomes.  The purpose of this position is to assist patients in achieving their highest level of functioning and independence, consistent with their values, priorities, capacities and preference of care. The Care Coordinator determines patient’s eligibility for Home and Community Care Support Services (HCCSS) funded services in accordance with Ministry of Health and Long Term Care and HCCSS policies and procedures. DESCRIPTION OF SPECIFIC DUTIES PATIENT SERVICE DELIVERY - Assesses all referred patients for initial and ongoing program eligibility according to Ministry of Health and Long Term Care and policies and procedures using negotiating, problem-solving and decision making skills - Conducts patient assessments/eligibility within the hospital, using appropriate RAI assessment tools as applicable in the appropriate setting when indicated, admits or readmits to HCCSS - Develops appropriate service planning and engages the patient/family to meet the patient’s needs using negotiating, problem-solving and decision making skills - Designs, in consultation with the patient/caregiver, a multi-disciplinary service plan to meet identified needs and goals - Provides for extenuating service planning as appropriate - Monitors the service plan, modifying it in response to changing needs - Navigates eligible and ineligible patients to appropriate alternate sources of care and/or service and completes alternate care applications - Develops collaborative working relationships with Hospital staff and enhances existing working relationships with a broad range of community agencies, effectively linking individual patients and families with appropriate resources - Works with patient’s informal and formal supports, along with community partners to support the patient to self-manage their disease with a goal to improve or maintain quality of life and to reduce dependence on acute care resources - As assigned, works collaboratively with primary care partners to support patient goals and manage health care needs - Promotes and plans for the early discharge of appropriate patients from hospital setting through collaboration with patient, family and members of the healthcare team ensuring HCCSS plan and hospital needs are documented - Completes patient assessments for Long Term Care Eligibility as required - Provides information throughout the health care trajectory, reviews assessments, makes referral and may counsel patients in the area of community services and long-term placement - Collaborates with clinical leaders in the development of system-wide diagnosis related pathway development - Informs patients and supports independence in the management of the patient’s health care needs throughout the illness trajectory   GENERAL SKILLS - Authorizes all services, medical supplies and equipment necessary to achieve the established program goal to obtain special authorization as required - Ensures cost effective use of services and supplies by reviewing and interpreting utilization and service provider reports, coordinating care reviews, multi-disciplinary patient conferences and reassessment visits - Compiles concise records according to Ministry of Health and Long Term Care and internal policies and procedures and analyzes specific data as requested by Management - Maintains confidentiality of client records - Communicates with Manager regarding job content, specific objectives, personal performances and action plans to achieve performance objectives. - Attends and supports daily multidisciplinary rounds - The ability to travel throughout the Waterloo Wellington region is required - This position may be required to provide relief at other HCCSS locations or teams as needed and may be part of the on call rotation as per the provisions of the ONA Collective Agreement - Other duties as assigned.   POSITION REQUIREMENTS KNOWLEDGE, EDUCATION AND EXPERIENCE Health Care Professional - Regulated health care professional holding current registration with a regulated College in Ontario as a: Registered Nurse, Occupational Therapist, Physiotherapist or Speech Language Pathologist, or College of Social Work with a degree at the Master’s Level - Appropriate university degree or a suitable combination of education and direct experience. - Must be able to determine capacity in accordance with the Health Care Consent Act (1996) - 2-3 years of experience in the field of registration or Case Management is considered an asset - Sound knowledge of the Ontario health care system; the role of Care Coordinator as assessor and health planner, all relevant legislation and available local community resources - The incumbent may be responsible for costs related to the Pre-Placement Immunization requirements of certain hospitals     This position may be required to provide relief at other Home and Community Care Support Services locations or teams as needed and may be part of the on call rotation as per the provisions of the ONA collective agreement.   HCCSS Waterloo Wellington strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at HR.WW@HccOntario.ca for assistance.    Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting competition #CC_Wellington Geography before 4:30 pmon Thursday, June 30, 2022.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   Please forward your Resume and Cover Letter to: HR.WW@HccOntario.ca   We thank all applicants in advance however, we will be communicating only with those selected for an interview.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY      
Job ID
2022-5269
Company
Home and Community Care Support Services Waterloo Wellington
Job Location
Waterloo,Ontario,Canada
Posted Date 6 days ago(5/11/2022 8:46 AM)
Facilities Clerk  Regular Part Time Quality and Safety, Facilities Team Home and Community Care Support Services Central Initial Location Newmarket Position Summary Reporting to the Facilities Supervisor, the primary purpose of this position is to provide customer and administrative service for the organization and assistance to the Facilities and Administration department.   The greeting of visitors, processing of incoming and outgoing mail/courier deliveries, meeting room maintenance and maintenance of general office and printing supplies and related assignments will also form integral components to this position. Shift Requirements Days and hours may require flexibility. The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central  in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required. Salary Range As per the collective agreement. Qualifications - Grade 12 Diploma plus Community college diploma in office administration or equivalent. - 2 years’ related office experience. - Experience in a healthcare environment an asset. - Bilingual French/English required - Effective oral and written communication skills in both English and French are required. - Thorough knowledge of office administration and familiarity using a variety of office equipment. - Excellent telephone management and effective interpersonal skills. - Strong organizational skills to prioritize and meet deadlines. - Superior customer service skills. - Respect diversity and demonstrate cultural competence in all interactions with clients and colleagues. - Professional interpersonal skills in dealing with staff, Service Providers and all level of management. - Sound knowledge of Microsoft Office applications, including Outlook and HCCSS/LHIN systems and software - Work independently and accurately in the presence of frequent interruptions. - Prioritize and ensure data is entered accurately and timely. - Accurate keyboard skills. - Follow standard procedures as set out in HCCSS/LHIN Central's Policy and Procedure Manual and electronic Reception How to Guide. - Maintain confidentiality and exercise sound judgement, discretion and accountability in all aspects of the role. - Ability to attend work on a regular basis. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.  
Job ID
2022-5264
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 7 days ago(5/10/2022 11:46 AM)
Reporting to the Manager, Human Resources, the HR Business Partner (HRBP) works closely with leaders of a client group to build capabilities, plan and manage talent, and develop approaches that achieve shared organizational objectives. The HRBP is a hands-on role that provides full-spectrum Human Resource support ranging from leave management, health, wellness and safety, benefits administration, recruitment and talent management support, to labour relations guidance. The HR Business Partner will also act as a lead providing subject matter expertise for specific Human Resources functions including Diversity and Equity. The role is critical in executing our people initiatives, providing outstanding internal customer support, and driving HR functional excellence and process improvement.     KEY ACCOUNTABILITIES: - Provide employee and labour relations guidance to leaders and staff on interpretation and application of policies and procedures, the collective agreement and employment related legislation. - Provide guidance, coaching and resources to leaders related to performance and attendance management processes, including situations requiring discipline or discharge. - Participate with leaders as necessary in the resolution of employee and labour relations issues.  Act as an investigator in the complaint management process, including performing routine workplace investigations and making recommendations for resolution. - Provide labour relations support, including grievance and arbitration preparation and research regarding human resources and labour relations issues and trends. - Support the maintenance of HR policies and procedures incorporating ever evolving best practices. - Develop, recommend and implement innovative quality human resources strategies/programs to support the recruitment and retention of top talent. Participate in full cycle requirement as required. - Support routine and ad hoc data collection and reporting to be used in strategic planning and for other organizational/provincial initiatives.  Researches, develops and maintains job descriptions and competency models to ensure roles and responsibilities are clearly defined. Supports job evaluation, and manages the documentation integrity of job descriptions - Support the Disability Management Specialist in the administration of Disability Management Programs, WSIB claims, accommodation and return to work planning as required and appropriate. - Working closely with the JHSC, recommends evidence based strategies and programs that support the ongoing evolution of a healthy workplace; monitors progress and outcomes of health and wellness initiatives and the impact that they have on key organizational initiatives.   POSITION REQUIREMENTS: - University Degree in Business Administration, Human Resource management, Industrial or Labour Relations or related discipline. - CHRP or CHRL designation preferred. - A minimum of three (3) to five (5) years of progressive Human Resources experience in a formal advisory or partnership role with proven success as a Human Resources Generalist. - Experience in a unionized environment, preferably in Healthcare or the Public Sector. - Sound knowledge of human resource practices, theories, trends and employment legislation in order to provide professional guidance and direction. - Comprehensive knowledge and understanding of labour relations and contract administration - Exceptional relationship building and facilitation skills required to successfully motivate, coach, educate and negotiate with a demonstrated ability to influence positive change. - Excellent listening and reading comprehension skills in order to interpret, assess the significance of, and retain information communicated verbally and in writing. - Critical thinking and information seeking skills that contribute to effective workplace investigations. - Highly self-directed with strong collaboration and conflict resolutions skills. - Strong planning/organizational skills with the ability to be highly flexible and adaptable in order to manage multiple complex issues and competing priorities simultaneously - Discretion, judgement and ability to deal with highly confidential information, sensitive issues and emotional situations is a must. - Demonstrated proficiency with modern office technologies including database software, reporting programs and workforce data management.     Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process. Candidates requiring accommodation should advise Human Resources. Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5268
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 7 days ago(5/10/2022 11:29 AM)
Help Desk Technician  Regular Full Time  Corporate Services - IT IS Telecom  Initial Location Sheppard (Hybrid)   Reporting to the Manager, Service Desk, the Helpdesk Technician provides technical support and service to users, which includes but not limited to trouble-shooting and resolving issues, routine equipment maintenance and installation.   KEY ACCOUNTABILITIES: The following outlines the primary duties and responsibilities for the Helpdesk Technician: - Receive requests from users concerning hardware/software problems and other relevant issues - Logs all requests in ticketing system - Troubleshoots & analyzes requests - Closing service requests with detailed information of the resolution documented in the ticketing system - Document work-arounds and solutions, and update the IT knowledgebase - Setting up, configuring, client devices, user accounts, and printers, etc. Moving physical hardware and wiring as required. - Moving physical hardware and wiring as required - Liaises with all levels of IT support as required, determines solutions and appropriate responses - Escalates requests to higher level support as required - Travels to other office sites of Central HCCSS as required in order to provide technical support and response - Other duties as assigned Working Conditions: Variable hours (8:00 a.m. – 6:00 p.m. or as required) including weekends and statutory holidays. Scheduled hours and days require flexibility in order to meet the needs of the Central HCCSS and its staff and clients. Initial area and/or schedule may change in order to facilitate the needs of the Central HCCSS in accordance with the Collective Agreement - Potential long periods of sitting and talking on the phone - Ergonomic issues of prolonged sitting, bending, lifting, keyboarding, or viewing computer monitor - Smoke-free, scent-free office environment - Ability to work outside normal business hours is required   POSITION REQUIREMENTS: A)  EDUCATION - Program completion in a community college or technical college in a related discipline - MCP, A+, ITIL certification preferred - Minimum of one (1) year experience working in a Active Directory, support environment - Proficiency working/supporting in a Windows environment using Microsoft Office applications including MS Teams.   B)  KNOWLEDGE AND EXPERIENCE - Working knowledge in networking or personal computer activities and equipment - Working knowledge of Helpdesk software - Demonstrated analytical, technical and problem-solving skills - Proven ability to work in a team setting - Demonstrated ability to work independently and accurately - Maintain confidentiality, exercise good judgement and discretion - Valid Driver’s License with unrestricted access to a vehicle is preferred     Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5267
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 7 days ago(5/10/2022 11:03 AM)
Posting Number: 2022-088 Position Title: Occupational Health, Safety and Disability Management Specialist Department: Human Resources Employment Status: Temporary Full-Time (Up to December 30, 2022) Office Location: Markham (Hybrid) Reporting to the Director, Human Resources and Organization Development, the Occupational Health, Safety and Disability Management Specialist is responsible for developing, delivering and evaluating the disability management, occupational health, safety and wellness programs and initiatives across Home and Community Care Support Services Central. Working closely with Human Resources and Organizational Development this position will support the People Strategy in championing a positive, healthy and engaging workplace that supports people to care for themselves and each other.   KEY ACCOUNTABILITIES:   - Provides adjudication, advice, direction and guidance as appropriate to employees, managers and Human Resources regarding the management of disability claims (both Short Term and Long Term). - Requests, receives and interprets medical information to determine employee fitness for work. - Remains in contact with employees during absences, providing timely and appropriate updates to the Manager and HR Business Partner to support workforce planning. - Jointly coordinates reintegration and return to work planning with the manager based on the employee’s supported abilities and limitations. - Facilitates early and safe return to work by moderating meetings, facilitating accommodation, providing meeting summaries. - Adjudicates and supports the development, monitoring and evaluation of all medical accommodations. - Liaises with insurance providers on issues related to disability claims management. - Supports WSIB early and safe intervention/reintegration of injured employees, WSIB reporting and acts as key resource on WSIB related matters. - Provide WSIB with information related to claims, appeals and objections as warranted. - Act as the key internal resource for all issues related to WSIB. - Supports the development and implementation of the return to work and medical accommodation programs and policies. - Maintains employee health records and ensures appropriate measures are in place to protect the privacy and confidentiality of employee personal and health information.   Health and Safety - Promotes organizational adherence to relevant Ontario legislation related to health and safety (including but not limited to Ontario Human Rights, Personal Health Information Privacy Act, Workplace Safety & Insurance Act, and Occupational Health & Safety Act). - Provides expert advice and guidance regarding occupational health and safety best practice and the interpretation and application of related legislation. - Serves as an active participant of the Joint Health & Safety Committees and monitors the performance of the JHSCs. - Monitors the effective functioning of control and compliance measures, such as workplace inspections, incident/accident investigations, and JHSC meetings. - Tracks and reports on workplace incidents and illnesses. Uses data to determine trends and root causes, recommend and implement preventative strategies, and evaluate the effectiveness. - In collaboration with others (at local and/or provincial levels) support the development and implementation of Health and Safety training programs and policies. - Provide support to the Infection Prevention and Control program and initiatives, including leading Mask Fit Testing and working with internal partners to ensure the sufficient quantities of Personal Protective Equipment are available to staff. Participation in pandemic planning as required. - Liaise with relevant hospital occupational health and safety departments to support health and safety of HCCSS employees working on site. - Coordinates all health and safety related training including employee and supervisor workplace safety training, WHMIS, First Aid, JHSC certification, and community safety training. - Assists the Director, HR & OD in communicating with the Ministry of Labour and other regulatory bodies regarding occupational health and safety matters such as accident investigations and site visits. - Act as a resource to the Incident Management Committee.   Ergonomics and Wellness - Oversees the ergonomics and wellness programs for employees, continuously monitoring, evaluating and making recommendations for program improvements and training. - Perform ergonomic assessments for employees looking for hazards, correct ergonomic hazards, and provide ergonomic training for employees. - Works with employees, Human Resources, managers and other departments (e.g. Facilities, Finance & IT) to identify and procure equipment and supplies that promote the health and safety of employee(s). - Promotes a culture of health and wellness throughout the organization. Develops, implements, monitors and evaluates programs and initiatives to support and encourage employees’ physical and mental wellbeing. - Develop and implement programs to maintain a healthy and safe workplace. - Promote wellness initiatives.   Relationship Management - Establishes and maintains collaborative relationships at all levels in the organization in order to build trust and confidence in the Health and Safety and Disability Management portfolio. - Develops and maintains relationships with provincial partners to identify opportunities for system improvements. - Builds and maintains positive relationships with relevant hospital Occupational Health professionals, physicians/health practitioners, and leaders within the organization. - Develops and maintains collaborative relationship with ONA union representatives.   SKILLS & QUALIFICATIONS - Regulated health professional (e.g. RN, OT, PT, Kinesiology) in good standing with the professional College/Association and completion of specialized education/certification in Occupational Health, Safety, Ergonomics and/or Disability Management or combination of education and experience. - Certification as a Certified Disability Management Professional (CDMP) or a Certified Return to Work Coordinator (CRTWC), Certified Professional Ergonomist, or equivalent. - Minimum 3-5 years’ experience in the occupational health and safety and disability management fields, including program design and implementation. - Joint Health and Safety Certification. - Knowledge of Infection Prevention & Control measures in an office, community and hospital environment. - Sound working knowledge of relevant regulations and legislation including Occupational Health & Safety Act, Workplace Safety & Insurance Act, Ontario Human Rights Code, PHIPA. - Expertise in current best practice for disability claims management, OHRC accommodations and return to work programs. - Advanced knowledge of occupational health and safety management, theory and practice, with the ability to use judgment in the application of this knowledge when dealing with complex issues. - Experience working in Health and Safety/Disability Management in a unionized environment. - Computer proficiency in utilizing MS Office software applications (Word, Excel, Outlook, PowerPoint, Team), navigation of internet resources and employee databases. - Participation in educational opportunities to obtain resources, network and keep skills and knowledge current. - Ability to understand and effectively navigate complexities of disability management and the insurance industry. Communication/ Interpersonal Skills - Excellent communication skills to act as liaison work effectively and build relationships with HCCSS Central staff at all levels, facilitates open and productive discussion and full participation from all parties. - Works collaboratively with Human Resources, People Leaders, JHSCs and employees to identify and resolve issues of concern or non-compliance. - Effective conflict resolution, negotiation and problem solving abilities when navigating complex and sensitive disability discussions with individuals or group of stakeholders. - Influences leaders and employees to prioritize occupational health and safety responsibilities and take proactive and corrective action as necessary. - Provides verbal and /or written expert advice and guidance to employees, leaders, JHSCs and Health and Safety Representatives. - Demonstrate proactive approach to employee health and safety and seeks opportunities for improvement by asking questions and making suggestions related to current policies and processes. - Collaborates on projects and committees at local and provincial levels. - Takes initiative as a self-starter, working well independently or as part of a team. - Ability to deal with sensitive and emotional issues and maintain confidentiality. - Ability and willingness to identify improvement opportunities and participate in improvement initiatives - Strong customer service orientation. - Effective time management and organizational skills - Proven investigative and analytical skills and the ability to interpret statistical data - Ability to produce clear and concise reports and deliver effective presentations for various audiences.   Accountability & Decision-Making - Collects and uses data to report on occupational health and safety, disability and wellness programs to inform program improvements, highlight areas of non-compliance or poor performance. - Takes steps to resolve issues, and escalates issues to the Director, HR & OD or others as required. - Advises Director, HR & OD of issues and situations which may have negative impact on labour relations, result in possible litigation or impact practices in other areas of the organization. - Maintains accurate and thorough records of disability and health & safety related activities, and use these records for reporting purposes and to demonstrate legal compliance.   Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5266
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 2 weeks ago(5/6/2022 5:22 PM)
Ontario’s health care system is evolving and, Home and Community Care Support Services (HCCSS) Central West (formerly known as Central West LHIN), in close partnership with Ontario Health Teams (OHTs), is on the forefront of helping to build a modern, technologically supported health care system that will enable integrated teams of health care professionals to deliver the best possible care for improved patient outcomes. By building high-performing integrated care delivery systems that provide seamless, fully coordinated care for patients, OHTs will help to achieve better outcomes for patients across the province. As an essential component of an integrated and sustainable health care system, this includes a strong and robust Home and Community Care sector.     More than ever, your skills and experience are needed now and into the future, which is why we want you to join us in being part of the journey. We invite you to learn more about OHTs in our area by clicking here. The future of health care in Ontario is now. Join Ontario Health’s Home and Community Care Support Services Central West team and together, we will build a healthier community for all.   Central West LHIN now operating under the business name Home and Community Care Support Services (HCCSS) Central West is seeking a Regular Full-Time Registered Nurse - Mental Health & Addictions. Reporting to the Manager, Home and Community Care, the HCCSS Mental Health & Addictions RN is responsible for: providing essential health related advice and support to educators within schools and develop individual care plans for clients with mental health and addictions needs, in collaboration with mental health workers where indicated. They will also be required to provide input to the mental health and addiction needs of students.   Status:               Regular Full-Time  Scheduling:     Days, evenings and weekends   Program Outline:   The Mental Health & Addiction Nurses in District School Boards Program is important to Ontario’s plan to improve services and support for children and youth with mental health and addictions needs. As part of the overall commitment through Ontario’s Comprehensive Mental Health and Addictions Strategy, the program will help district school boards build the capacity to recognize and respond to student mental health and addiction issues.    Qualifications: - Registered Nurse (BScN or diploma) - Membership, in good standing with the College of Nurses Ontario - Case Management Certificate is an asset - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) - Knowledge of the mental health and addictions service system for children and youth - Direct clinical experience in providing mental health and/or addictions services for children and youth - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skills - Must be able to practice independently and interdependently - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization - Able to communicate with clients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the HCCSS’ mission and values.      Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to their start date.     Who We Are:   A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the Patients First Act, Home and Community Care Support Services are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.   How to Apply:   If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.   We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.   We thank you for your application, however only those selected for interview will be contacted.
Job ID
2022-5265
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 2 weeks ago(5/5/2022 4:22 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity. POSITION SUMMARY: The Communications Specialist is responsible for supporting the development and implementation of internal and external communications plans, organizational initiatives and other confidential matters, locally and provincially. Reporting to the Manager, Communications, the Communications Specialist develops key communications products, engages internal leaders and teams to provide communications support and advice, and establishes relationships with key stakeholders to educate, inform and advance Home and Community Care Support Services’ strategic priorities. A valued member of the Toronto Central team, this position also supports the provincial Communications team and provides services across geographies, as assigned.   MAJOR RESPONSIBILITIES - Support initiatives in Toronto Central and as part of the provincial Communications team – operating as one team to support HCCSS-wide priorities and objectives – including materials for the CEO and Board, as well as projects that impact staff and stakeholders across the province - Engage and collaborate with Communications teams across the province to streamline efforts and maximize resources - Support the development of Communications & Engagement strategies aligned with the organization’s strategic priorities including public relations, stakeholder engagement, marketing, brand management, social media and issues management - Develop and implement communications plans and tactics to support corporate projects and initiatives, which at times may include confidential matters about the organization or operations - Provide Communications support/advice, including on confidential matters, to the Communications Manager and/or Director, provincial Communications team and other leaders - Advise and work collaboratively with human resources, including on confidential matters which may include information about employees or positions, to effectively engage and communicate with staff to raise awareness of HR initiatives, programs and policies - Create written and designed content (in collaboration with graphic designer) for newsletters, brochures, posters, videos, web, intranet, speeches, presentations and other communication materials aimed at diverse audiences - Oversee the production of patient-facing pamphlets, brochures and newsletters and coordinate the distribution of print/branded materials to staff, patients, caregivers, etc. - Oversee the translation of materials, including use of internal French translators and external translators for additional languages - Leverage digital technology solutions and incorporate digital, social and web strategies to support strategic communications plans, while taking a lead role with social media activities - Provide media relations support including creation of news releases, organization of media events, development of speaking points, triaging of media requests, development of media responses and building and maintaining strong media relationships - Provide support for internal and external stakeholder engagement activities, including community engagement and education opportunities, in-person and virtually - Provide issues management and risk management support - Provide support for Freedom of Information and Protection of Privacy Act requirements (FIPPA), keeping confidentiality top of mind - Support crisis communications at the local level, and at the provincial level as assigned - Monitor, analyze and report communication metrics and results to determine effectiveness of communications initiatives - Uphold the organization’s reputation through relationship-building with stakeholders, public awareness activities and marketing in alignment with visual identity, brand guidelines, AODA compliance and French language requirements KNOWLEDGE & SKILLS: Education - Post-secondary degree/diploma in communications, journalism, marketing or a related academic field  Experience - Minimum of 3 years’ experience in strategic communications, public affairs, marketing and health care communications - Excellent verbal and written communication skills - Proficient in Microsoft Office, Adobe Creative software and website content management systems; proficiency with graphic design software an asset - Communications experience in a multi-stakeholder environment. This includes knowledge and experience with best practices and planning methods - Strong organization skills - Ability to work independently and possess a strong sense of responsibility - Detail-orientated, able to multi-task effectively, take initiative and function well in a fast-paced environment with changing priorities - Ability to analyze, digest and understand complex information - Understanding of the Ontario health care system, its stakeholders, programs and issues - Business professionalism - Strong relationship management and facilitation skills, including the ability to work collaboratively with all levels of staff, members of the public, health system partners, government and other diverse stakeholders - Developed negotiation and conflict resolution skills with the ability to provide advice on best practice guidelines - Strong leadership skills to participate on/or lead internal committees, councils, etc. - Ability to maintain confidentiality, exercise good judgement and discretion when dealing with confidential information JOB-SPECIFIC COMPETENCIES: - Business Acumen: Ability to apply business principles, including systems thinking, to the healthcare environment; basic business principles include financial management, human resource management, organizational dynamics and governance, strategic planning, risk management and quality improvement. - Stakeholder Engagement: Develops networks and builds alliances. Engages in cross-functional activities; collaborates across boundaries, and finds common ground with a widening range of stakeholders. - Relationship Management: Builds multiple external collaborative relationships to support department performance. Identifies the key issues and accommodates the key players when dealing with external parties/units on joint projects. - Strategic Planning: Communicates corporate goals and objectives within the department. Aligns department tasks and objectives with corporate goals and objectives. Establishes clear targets and measures to track progress toward department objectives. Shares organizational performance measurement information and encourages dialogue and analysis. - Change Management: Actively embraces change efforts and initiatives to improve department performance. Develops and uses different methods to help employees to positively react to change. - Community Engagement: Mobilize connections, facilitate collaboration and cooperation to create trust with the community. - Communication and Interpersonal Skills: Makes clear and convincing oral and written presentations to individuals or groups; listens effectively and encourages open communication; facilitates an open exchange of ideas and fosters an atmosphere of open communication; considers and responds appropriately to the needs, feelings, and capabilities of others in different situations; is tactful, compassionate and sensitive, and treats others with respect. - Crisis Management: Deals effectively with pressure; maintains focus and intensity and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.     Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process  
Job ID
2022-5263
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 2 weeks ago(5/5/2022 8:57 AM)
Home and Community Care Support Services South West is seeking an End User Support Technician in Owen Sound, Ontario!     Opportunity Summary:   As a member of the Corporate Services team, the End User Support Technician is responsible for addressing Help Desk concerns and providing frontline technology support across the HCCSS South West. This is a permanent full time opportunity in our Owen Sound, Ontario location.While some elements of the role are currently being performed remotely, the successful incumbent will be required to frequently report to the Owen Sound, Ontario office.   What will you do?   As the End User Support Technician, you will:  - Handle concerns directed to the Help Desk and track tickets. - Provide front-line technology support (e.g., installing software and programs, creating and disabling users, setting up hardware, setting up video/audio teleconferences, etc.). - Troubleshoot basic technology concerns (e.g., fixing/replacing computers and other devices, first-level support to VOIP phones, etc.). - Develop and conduct basic training programs on how to use hardware and applications; draft user manuals and/or document process and procedures. - Make recommendations on potential vendor partners. - Provide support to family health teams and other partnerships. - Provide technical support for new applications and systems. - Perform maintenance activities (e.g., facilities and equipment repairs, snow removal, etc.), and ensure compliance with health and safety requirements. - Handle security concerns, including conducting security audits and setting-up and providing security badges. - Set up workspaces; book facilities and equipment when needed. - Order and maintain supplies and forms.   What must you have?  - Greater than a one (1) year Post-secondary diploma in Information Systems. - Greater than six (6) months’ relevant experience in an IT support/help desk capacity. - Knowledge of internet searching and navigating. - Basic knowledge of: - Government and MOHLTC policies, processes, and legislation affecting facilities administration; - Management information systems, technology, and software; - The impact on client service delivery of changes and interruptions to applications; - Health and safety legislation as it applies to physical facilities; - The evolving role of HCCSS’s, and the issues and priorities within the health care sector and how these impact technology networks.   What would give you an advantage? - Ability to speak French or another second language. - ITIL Foundations Certification an asset.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is May 16 at 23:59 hours.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.  
Job ID
2022-5262
Company
Home and Community Care Support Services South West
Job Location
London,Ontario,Canada
Posted Date 2 weeks ago(5/4/2022 3:39 PM)
Reporting to the Director, Integrated Care, the Manager, Home and Community Care - Operations is responsible for ensuring that team resources including human, financial and other infrastructure supports are leveraged in such a way to enable exceptional quality care and outcomes for patients, through collaborative relationships and processes with patients, family members, contracted service providers, other health system partners, and Home and Community Care Support Services Mississauga Halton employees.   Reports to:  Director, Integrated Care Category:  Permanent Full-time Primary Worksite Location:  Trillium Health Partners, Credit Valley Hospital Start Date:   as soon as possible   KEY RESONSIBILITIES - Manages and monitors access to, and delivery of, quality community care through members of their Home and Community Care team - Supports the development, implementation, management and evaluation of evidence-based patient care delivery models and tools to support standardized front line practice - Provides final response, recommendations and resolution for events in collaboration with service provider organizations, contract management & partnerships team and quality & risk team - Researches care and operational delivery issues and recommends and implements changes to patient care as needed - Resolves complex and difficult patient issues and complaints when escalated and escalates appropriately - Takes a leadership role and participates in operational and system-level projects and initiatives that support improvements in patient experience and outcomes - Reviews, assesses and recommends policy, procedures and programs that best meet patient needs, while balancing organizational constraints - Proactively engages, communicates and collaborates with external stakeholders to build strong productive relationships for the advancement of patient care - Maintains a work environment that promotes participation, team work and positive employee relations - Oversees staff orientation, learning and development plans and ensures accordance to Home and Community Care Support Services Mississauga Halton policy, procedure and guidelines and that the team member has the requisite knowledge to undertake their specific duties - Manages the effective and efficient distribution and utilization of team members based on the established productivity levels, team goals and guidelines QUALIFICATIONS   Education, Training & Experience - University degree in Social Sciences, Nursing, Health Administration, Master’s degree is an asset - Preference will be given to regulated health professionals (RN, RSW, OT, PT, SLP) - Five (5) to seven (7) years related experience, preferably in a unionized healthcare environment; with minimum two (2) years management experience (or an equivalent combination of education and experience); - Experience and working knowledge of care delivery in community and health care environments - Working knowledge of direct care/care coordination models used in community health care organizations, community resources (e.g., services and programs),  and roles of health care professionals - Knowledge of challenges and issues, methods and practices for outsourced/ contracted services and service providers - Knowledge of tools, systems and databases used in patient care delivery and management, utilization development of outcomes - Understanding of relevant legislation  Skills and Attributes - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills - Self-directed with an ability to organize, plan, prioritize and multi-task - Flexible, adaptable and responsive to change - Excellent oral and written communication skills - Demonstrated commitment to providing and promoting exceptional customer service and quality client care - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - English/French bilingual would be an asset   All applications will be reviewed; however, only those selected for an interview will be contacted. Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process. In line with our fundamental values of collaboration, respect, integrity and excellence, we are an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve and welcome and encourage applications from all qualified applicants.
Job ID
2022-5260
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 2 weeks ago(5/2/2022 5:16 PM)
Ontario’s health care system is evolving and, as part of Ontario Health, the Central West Local Health Integration Network (LHIN) operating under the business name Home and Community Care Support Services Central West, in close partnership with Ontario Health Teams (OHTs), is on the forefront of helping to build a modern, technologically supported health care system that will enable integrated teams of health care professionals to deliver the best possible care for improved patient outcomes. By building high-performing integrated care delivery systems that provide seamless, fully coordinated care for patients, OHTs will help to achieve better outcomes for patients across the province. As an essential component of an integrated and sustainable health care system, this includes a strong and robust Home and Community Care sector.     More than ever, your skills and experience are needed now and into the future, which is why we want you to join us in being part of the journey. We invite you to learn more about OHTs in our area by clicking here. The future of health care in Ontario is now. Join Ontario Health’s Home and Community Care Support Services Central West team and together, we will build a healthier community for all.   We are currently seeking a Regular Full-time Executive Assistant   Reporting to the Vice President, Home and Community Care, the Executive Assistant (EA) will provide administrative and secretarial support services to the Vice President. The EA will ensure efficient secretarial and administrative services and procedures required to support the effective function of the Home and Community Care leadership team. Responsibilities may include the following:   Departmental and administrative functions - Coordination of meetings which includes booking and setting up rooms, sending meeting notices and invitations, ordering refreshments and taking and distributing minutes. - Preparation of a variety of memos and correspondence. - Coordination and distribution of vacation schedules. - Development of a variety of administrative systems and procedures. - Collecting and distributing mail, faxes and internal memos. - Maintaining appropriate and accessible filing systems for the storage of correspondence and documentation. - Providing computer technical support as required. - Ordering office supplies as needed.   Preparation of Reports - Coordinate the collection and maintenance of relevant statistics. - Development of a variety of statistical spreadsheets, graphs and reports. - Preparation of reports for distribution. - Contributes to the development of report content, creates first draft of briefing notes and other material documents.   Administrative Support - Maintaining the Vice President and Director’s schedule and calendar; - Preparing agendas for meetings. - Acting as a liaison between the Vice President and staff, service providers and patients. - Coordinating internal and external meetings and committees. Other - Coordinating Special Events. - Adhere to health and safety policies/ practices developed and implemented by Home and Community Care Support Services (HCCSS) and take reasonable precautions. - Participates in various HCCSS committees as required. - Other duties as assigned. - Functions as a first point of contact representative of the office of the Vice President, Home and Community Care and the organization. - Independently responds to routine queries and requests from the HCCSS and various partners on behalf of the Vice President, and Directors, Home and Community Care. QUALIFICATIONS - Post-secondary education in business, general administration or related field, or equivalent experience. Undergraduate degree is preferred; - Minimum three to five year’s job-related experience in an administrative position, at least one year providing support to a senior level; - Experience in office administration; - Ability to participate as an effective team member and to support departmental and organizational goals and objectives; - Strong communication and grammar skills, both verbal and written; - Ability to work independently and respond to multiple changing demands and deadlines; - Ability to work in a virtual environment using platforms such as Microsoft Teams; - Demonstrated ability to work under pressure of competing demands; - Strong organizational, analytical and interpersonal skills; - Advanced computer skills employing a variety of software applications such as Word, Excel, PowerPoint and Windows Explorer; - Strong, accurate keyboarding skills; - Experience in recording minutes; - Familiarity with human resources policies and collective agreements; - Ability to deal with issues in a confidential manner; - Demonstrates commitment to Home and Community Care Support Services’ mission, vision and values. Location Home and Community Care Support Services Central West has offices in Brampton, Etobicoke and Orangeville.    Who We Are Home and Community Care Support Services (formerly LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensure people have access to the health care they need — at home and in the community.   A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West provides supportive health care services for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for patients and those who care for them.   How to Apply If you are career-minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.   We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.    
Job ID
2022-5259
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 2 weeks ago(5/2/2022 4:50 PM)
  We are currently recruiting for a Database Administrator and Sharepoint Administrator.   Competition #:  FY2122-224 Date Posted:      March 18, 2022                  Date Closed:       Until Filled Start Date:         as soon as possible Reports to:         Manager, Information Management Category:            Permanent Full-time Primary assigned location:  Etobicoke Office, 401 The West Mall, currently working virtually   POSITION SUMMARY   Reporting to the Manager, Information Management, the DBA & SharePoint Administrator is responsible for the availability of the SQL Server databases and the SharePoint environments through maintenance, monitoring and upgrade to meet Service Level Agreements (SLAs). The DBA & SharePoint Administrator resolves technical problems, designs, develops and implements new databases, SharePoint functions and capabilities to meet business needs and to increase the value of the technology investment.  DUTIES & RESPONSIBILITIES Database Administration - Administers, maintains Microsoft SQL Server databases through replication, index maintenance, software upgrade, performing backup and recovery procedures to ensure system availability to meet Service Level Agreement (SLA) - Monitors, troubleshoots, isolates and optimizes database system performance to provide optimal system response time, meeting business needs to timely analyze and report on operational and management data - Ensures data integrity by developing, testing, implementing and performing database maintenance functions and data audits in collaboration with Decision Support, Business Systems and Client Services user groups. - Analyzes business requirements and designs database schemas, develops and implements stored procedures and triggers in collaboration with IM&T teams and user groups (i.e. client services), to enable Business Intelligence (BI) capability - Identifies needs, recommends, supports and facilitates DBA & SharePoint administration throughout the development lifecycle to deliver technical solutions that meet business requirements - Leads the deployment of database software to ensure optimal operation by working with project teams, IM&T teams and user groups (i.e. client services) - Researches, evaluates, proposes and implements new hardware and software as they are related to database administration, to ensure security of data, the reliability and performance of the applications - Provides and maintains documentation about database, data warehouse structures including database configuration, data models, data cleansing rules and data transformation rules - Designs, test and implements data cleansing rules, data transformation rules, using Software Development Life Cycle (SDLC) and/or Rapid Application Development (RAD) methodology in collaboration with project teams, Decision Support team, Business System team and user groups - Follows coding policies and standards as well as configuration management/version control policies in designing databases, data schemas to ensure software audit standards are met - Creates ad-hoc SQL queries, integrates large data files and databases from disparate systems, working with Decision Support and user groups to support the reporting needs of business groups including Home and Community Care Support Services management and the Ministry of Health and Long-term Care   SharePoint Administration - Manages the SharePoint Portal Server infrastructure, user access and application deployment – taking the lead role in implementing SharePoint across the organization - Provides guidance and supports the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure - Leads in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded Versions, Third-Party Solutions, Integration with additional Enterprise Systems) - Maintains and administers Microsoft SharePoint Portal Server, including daily monitoring, troubleshooting and performance analysis - Researches, provides technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment - Develops, configures and maintains document libraries, enterprise lists and site collections following SDLC and/or RAD methodology to ensure software audit standards are met - Performs typical system administrative activities such as site creation, user training, backup, restore and issue resolution - Coordinates with other departments to standardize and optimize the way data/information is stored and retrieved, fulfilling SLA metrics - Collaborates with project managers, Business Analysts and developers to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution - Analyzes requirements documents to creates technical design documents, unit tests, system tests and implementation plans for small to complex projects   QUALIFICATIONS   Education, Training & Experience - University degree in mathematics, computer science, computer engineering or related information technology discipline (or equivalent combination of education and experience) - Two (2) to four (4) years’ experience directly related to Database Administration and Business Intelligence/Data Warehousing in an environment with multiple production databases; including one (1) to three (3) years’ experience working with SharePoint Platform in an administrative capacity - Development experience with Microsoft Visual Studio.NET, Microsoft SQL Server, InfoPath, Workflow, Visual SourceSafe, and SharePoint Designer - Experience with SQL Server Reporting Services, SQL Server Integration Services, and SQL Server Analysis Services is preferred - Good coding, troubleshooting, and debugging skills - Good understanding of SDLC methods - Excellent understanding of MS SharePoint Architecture (2013, SharePoint Online ) - Solid understanding of relational database structures, theories, principles, and practices - Working knowledge of Microsoft SharePoint and SharePoint’s BI tools PerformancePoint Services and Excel Services - Working knowledge of database design, optimization and troubleshooting of Microsoft SQL 2016 or later - Knowledge of Active Directory and Windows-based server   Skills and Attributes - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Understanding and commitment to quality service and best practice - Flexible, adaptable and responsive to change - Good customer services skills - Knowledge of basic measurement, analytical and data warehousing techniques (i.e. data warehouse lifecycle, dimensional data modeling, data modeling, ETL design and development) - Detail-oriented   All applications will be reviewed; however, only those selected for an interview will be contacted.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.   To receive any Home and Community Care Support Services Mississauga Halton document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-366-9090.  
Job ID
2022-5204
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 2 weeks ago(5/2/2022 4:49 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity. POSITION SUMMARY: Reporting to the Director, Finance and Corporate Services, the Finance Manager, FP&A manages the budget development and monitors financial performance; including the development and monitoring of KPI. Responsible for internal and external financial reporting; the incumbent will create and maintain a collaborative environment working closely with cross functional business partners.   MAJOR RESPONSIBILITIES - Develops and manages organizational budgets and forecasts. - Manages and facilitates Month-End closing, Annual Audit. - Provides monthly management reports, and variance analysis, identifying risks and opportunities. - Supports VPs and leadership team, acting as financial advisor, provides observations and recommendations to operational partners. - Assists external reporting, to the Ministry of Health and Long Term Care (MOHLTC), such as ARR Trial Balance Submission quarterly and year end reports; - Maintain strong relations with external customers and partners such as other HCCSSs, Ontario Health and the MOH. - Maintains policies, procedures and other financial control functions and formulates recommendations for improvement. - Leads and coaches a team of FAs - Other responsibilities and duties assigned to support the operational requirements of the organization. KNOWLEDGE & SKILLS: Education, Experience and Skills - Five (5) to seven (7) years relevant experience with minimum of two (2) years in a management role – in the healthcare or public sector is preferred - Holds a relevant accounting designation (e.g. CPA) - In-depth knowledge of generally accepted accounting principles and best practices in budgeting, financial planning, forecasting and reporting; able to effectively communicate complicated financial information to non-financial audiences - Strong analytical understanding to support root cause identification to develop appropriate solutions, MBA is considered as bonus but not required. - Demonstrates ability or transferable skills in understanding of statistical data pertaining to the healthcare environment - A leader and role model to other members of the organization  We offer competitive salary and employee benefits, including pension contributions with HOOPP. Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2022-5257
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 2 weeks ago(5/2/2022 12:51 PM)
  Are you looking for a career in health care administration? You’re looking in the right place.     What will you do?   The Patient Care Assistant plays a key role in supporting patients throughout all stages of their healthcare journey. As a Patient Care Assistant, you will triage important information to the Care Coordinator, and offer “real-time” solutions to patients, where appropriate. The Patient Care Assistant frequently interacts with various stakeholders by telephone and other communication methods, whether answering incoming questions or providing health care system navigation.   The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.   Currently operating in a hybrid “work-from-home” model (i.e., some work to be completed from a HCCSS South West office location and some work may be completed from a home office), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What must you have?   - Secondary School Diploma or equivalent. - Certificate or Diploma in health care administration is an asset. - Minimum one (1) year of related experience, preferably in health care/medical administration or services. - Working knowledge of Medical Terminology. - Efficient computer literacy in patient health databases and Windows environment. - Proven team collaborator with excellent communication and conflict resolution skills. - Ability to prioritize competing requests and function well under pressure. - Consistently adheres to privacy legislation and confidentiality standards. - Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.   What would give you an advantage?   - Proficiency in a second language, particularly French. - Experience working with people from diverse socioeconomic and cultural backgrounds. - An ambassador of respectful and inclusive workplace culture.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHome.ca to submit your resume and cover letter. Application deadline is 31 May 2022 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Office locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, or Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2022-5256
Company
Home and Community Care Support Services South West
Job Location
London,Ontario,Canada
Posted Date 2 weeks ago(5/2/2022 12:50 PM)
Home and Community Care Support Services South West is seeking Hospital Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Hospital Care Coordinator?   Working in a local hospital (or multiple hospital sites in a defined region), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Hospital Care Coordinators develop safe, sustainable discharge plans for patients by managing complex comorbidities and social situations across diverse settings to avoid hospital readmission, promote quality of life, and minimize risks during transitions in care.   More specifically, Hospital Care Coordinators:  - Use their clinical knowledge of hospital interventions and disease trajectories to identify patients at risk for complex discharge, perform assessments, and anticipate patient needs to mitigate risks. - Take the initiative to lead the health care team with respect to discharge planning, organize discharge planning meetings, and advocate for patient wishes/best practice. - Establish a helping, therapeutic relationship with patients and their families. - Build and maintain strong relationships with system partners (i.e., hospital staff/leadership/physicians). - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario - 2+ years of recent experience in community health or a related field. - Knowledge of medical interventions initiated in hospital and disease trajectories, and the ability to create care plans according to best practice and patient preference/needs. - Knowledge of the health care delivery system and community resources. - Strong assessment and decision-making skills. - Excellent interpersonal and communication skills, with the ability to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous discharge planning experience in an acute care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 May 2022 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2022-5255
Company
Home and Community Care Support Services South West
Job Location
London,Ontario,Canada
Posted Date 2 weeks ago(5/2/2022 12:49 PM)
Home and Community Care Support Services South West is seeking Complex Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Complex Care Coordinator?   Whether working in an office as an invaluable resource and subject matter expert, or working from a home office and traveling a defined region to conduct home visits, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Complex Care Coordinators have extensive knowledge regarding the management of palliative care patients in the community across diverse and often complex settings. They act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life.   More specifically, Complex Care Coordinators:  - Perform a thorough review of systems with a palliative focus to assess a patient’s current clinical care needs, and communicate findings to appropriate members of the health care team. - Anticipate and predict the needs of the person who has been diagnosed with a life-limiting condition based on known disease trajectories. - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits, and possibly delaying or avoiding admission to long-term care. - Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community. - Assist patients to seek information regarding MAID in the home and community care setting. - Use standardized instruments regularly and appropriately to screen and assess symptoms and needs (i.e., Edmonton System Assessment Scale).   What must you have?  - Membership, in good standing, with the College of Nurses of Ontario. - Minimum 5 years of relevant experience in community health or a related field. - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.). - Knowledge of: - EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale. - Common prognosis and trajectories of life-limiting conditions. - Pain and symptom management needs of palliative care patients. - Best practices surrounding palliative care. - Strong assessment and decision-making skills. - Superior interpersonal and communication skills; high Emotional Intelligence is a must. - Effective conflict resolution and problem solving skills. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Experience and proficiency with RAI-HC or RAI-PC assessment tools. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 May 2022 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2022-5254
Company
Home and Community Care Support Services South West
Job Location
London,Ontario,Canada