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Posted Date 4 months ago(1/12/2022 10:23 PM)
Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for candidates for upcoming Care Coordinator opportunities - PFT, PPT and TFT.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - (RN's only at HCCSSMH) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language  Who we are Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.   All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.  
Job ID
2018-4116
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 4 months ago(1/12/2022 10:22 PM)
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.   As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.   By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for candidates for upcoming Team Assistant opportunities - PFT, PPT and TFT.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate  What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills  What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language         Who we are Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.   All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.  
Job ID
2018-4201
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 2 years ago(3/3/2020 10:57 AM)
***One Temporary Full-time position available at Humber River Hospital, Wilson Site***   Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language     Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. The Central LHIN is responsible for planning, funding and integrating health services as well as delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. This includes over $2 billion in funding to more than 90 health service providers such as hospitals, long-term care homes, community health centres, mental health and addiction service providers, and community support services.       All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Central LHIN is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2020-4553
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 1 year ago(5/12/2021 9:32 AM)
Team Assistant (Part-Time Position Available) POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required.
Job ID
2021-4854
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 9 months ago(8/19/2021 10:35 AM)
*Note: this is an opportunity with Ontario Health, Central Region*   About Ontario Health (OH)   Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families and health care providers.   Regionally, operating as Ontario Health’s front door to the communities we serve, we are helping to advance quality improvement, improve access and equity, enhance outcome and results measurement, drive health system integration, and support issues and relationship management. This regional work enhances Ontario Health’s learnings across Ontario, improving the integration of service for patients and diverse communities, and support for health care and service partner organizations.   Want to make a difference in your career? Consider this opportunity!   Reporting to the Director, Performance, Contracts and Allocation, the Health System Accountability and Contract Specialist is responsible for developing, implementing, monitoring and managing accountability agreements and contracts, and for providing responsive client/provider relations. This role will deliver on its mandate by creating transparent processes that are supported by sound data analysis and collaborative decision making reflecting the principles of fairness, integrity and accountability. The Health System Accountability and Contract Specialist will be engaged in the implementation, and evaluation of performance and contract management initiatives. Here is what you will be doing: - Facilitates the development, implementation and monitoring of performance and accountability standards and initiatives - Supports the negotiation of performance plans and targets with service providers, establishing clear expectations and outcomes - Supports the management, monitoring and evaluation of health system performance in accordance with performance, accountability and priorities. - Supports performance improvement processes including performance improvement and operational reviews and contributes to the identification of emerging issues, acts on performance improvement opportunities and considers/understands the root cause of performance issues - Contributes to the development of policies, procedures and strategies for performance management by drawing on expert resources and best practice - Collaborates with stakeholders in response to requests for resources to inform the development of contract performance expectations. - Utilizes understanding of current trends and future directions to provide input to improve system performance, efficiency and effectiveness. - Supports locally the analysis and implementation of Health System Funding Reform and other funding strategies and initiatives. - Supports the implementation and monitoring the quality improvement framework and contributes expert advice with regard to accountability and performance methods that will inform activities related to health service providers’ performance expectations. - Builds internal collaborations and partnerships to advance improved health service providers’ quality and performance. - Supports and maintains contract document management and monitors and ensures all contracts are maintained, current and meet legislative and regulatory requirements. - Supports internal and external reviews and audit task forces to improve systems and ensure data integrity. - Supports and maintains Contract policies, procedures and practices as necessary. - Maintains effective working relationships with all stakeholders to stay current with emerging issues, implement new processes, and find ways to further improve performance monitoring - Supports the achievement of organizational goals, objectives and integration strategies through integration, performance and accountability, quality and decision support with specific reference to the organization’s Annual Business Plan. - Promotes cross-functional team work by encouraging team members to share information, knowledge and expertise and utilizing these inputs throughout the planning, implementation and evaluation lifecycle - Contributes to teams and team-based work, including the encouragement of open communication, and the utilization of teams to make shared decisions. Here is what you will need to be successful: - Master’s degree in health administration, health planning, business administration or equivalent relevant field experience, preferred - Five years progressive experience in a similar role or equivalent - Knowledge of the Ontario health system within the context of the larger health system - Good knowledge of concepts, leading practices and procedures for contract development, administration management, monitoring and compliance - Good knowledge of related budgeting, financial, and monitoring processes and RFP tools/systems (e.g., billing, invoicing, planning, performance reporting, etc.) - Demonstrated planning and organizing skills to manage a variety of contracts and processes simultaneously - Strong communication, negotiation and conflict resolution skills as well as evidence of ability to promote and maintain interpersonal relationships and strategic partnerships - Strong skills in community stakeholder engagement and effective collaboration with internal and external partners - Strong writing skills - Ability to work independently and as a part of a team - Evidence of experience in the successful development, implementation and monitoring of operational, performance / accountability and quality improvement initiatives - Solid knowledge of performance metrics, quality improvement, data and financial analysis and reporting - Evidence of experience and success with data and statistical analysis, statistical quality control methods, research design, and estimation and modeling methods - Experience utilizing statistical, data management, extraction and reporting tools and software - Understanding of population health status and health service datasets and information sources e.g. Provincial Health Planning Database, CIHI, ICES - Professional affiliations are an asset. Employment Location: Within Ontario Health Central Region geography, with work from home option   Employment Type: Permanent Full-time     We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4964
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 6 months ago(11/22/2021 3:31 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care.  Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required.  - Additional language skills preferred. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred. - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5075
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 6 months ago(11/22/2021 3:37 PM)
At the Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to putting resources and attention toward improving the engagement, retention and promotion of the incredible talent we have. This is by ensuring our employment practices and processes are designed to prevent discrimination against our people who identify as being Black, Indigenous, visible minority, Francophone, 2SLGBTQ+ community, neurodiversity, disability status, or any other aspect, which makes them unique.     POSITION SUMMARY   Reporting to a Manager, Client Services, the Team Assistant provides administrative support to a number of Coordinators to ensure that clients receive prompt and effective customer service.  The Team Assistant provides a communications linkage between clients, Client Service Coordinators in the community, hospitals and service agencies.  The Team Assistant undertakes a number of administrative processes to prepare and maintain client information files and computer records.  The ability to work in a team environment and to communicate with clients, family, caregivers, service providers, co-workers, community agencies and health care team members is essential to the Team Assistant role and to the achievement of client service objectives.   WHAT WILL YOU DO? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential client records - Enter, update and maintain a high volume of client data in the electronic database - Answer a high volume of telephone inquiries from clients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset
Job ID
2021-5076
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 2 months ago(3/10/2022 2:18 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   As an integral part of this interdisciplinary team, the Mental Health and Addictions Nurse will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. The nurses will assist school boards in recognizing and responding to student mental health and addiction issues and work with the boards to develop strategies to address student mental health and addictions needs. The MHA nurse will play a key role in providing the support in helping students and/or parents access services such as family health care, community mental health and/or addictions agencies.   RESPONSIBLITIES INCLUDE:   - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues ie. medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide, or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others  QUALIFICATIONS   - Registered Nurse in good standing with the CNO; Case Management Certificate is an asset - Must be fluent in English and French - A minimum of two (2) years relevant clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Experience working in schools is an asset - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skill - Demonstrated excellent interpersonal, decision-making skills, and high flexibility is required - Ability to work independently, interdependently and co-operatively in a busy multi-disciplinary situation - Strong critical thinking and problem solving skills - Effective communication and listening skills - Ability to multi-task and work in a fast paced environment - Demonstrated care coordination, assessment, and interviewing skills - Good understanding of the roles of other health care professionals affiliated with the Toronto Central LHIN Knowledge of funding agencies available to support Toronto Central LHIN clients - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired - Demonstrated computer literacy in a Windows environment is required - Knowledge of and experience working with culturally diverse groups
Job ID
2021-5082
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 6 months ago(11/26/2021 4:54 PM)
Ontario’s health care system is evolving and, Home and Community Care Support Services (HCCSS) Central West (formerly known as Central West LHIN), in close partnership with Ontario Health Teams (OHTs), is on the forefront of helping to build a modern, technologically supported health care system that will enable integrated teams of health care professionals to deliver the best possible care for improved patient outcomes. By building high-performing integrated care delivery systems that provide seamless, fully coordinated care for patients, OHTs will help to achieve better outcomes for patients across the province. As an essential component of an integrated and sustainable health care system, this includes a strong and robust Home and Community Care sector.     More than ever, your skills and experience are needed now and into the future, which is why we want you to join us in being part of the journey. We invite you to learn more about OHTs in our area by clicking here. The future of health care in Ontario is now. Join Ontario Health’s Home and Community Care Support Services Central West team and together, we will build a healthier community for all.   Central West LHIN now operating under the business name Home and Community Care Support Services (HCCSS) Central West is seeking a Regular Full-Time Registered Nurse - Mental Health & Addictions. Reporting to the Manager, Home and Community Care, the HCCSS Mental Health & Addictions RN is responsible for: providing essential health related advice and support to educators within schools and develop individual care plans for clients with mental health and addictions needs, in collaboration with mental health workers where indicated. They will also be required to provide input to the mental health and addiction needs of students.   Status:              Regular Full-Time (35 hours/week)   Program Outline:   The Mental Health & Addiction Nurses in District School Boards Program is important to Ontario’s plan to improve services and support for children and youth with mental health and addictions needs. As part of the overall commitment through Ontario’s Comprehensive Mental Health and Addictions Strategy, the program will help district school boards build the capacity to recognize and respond to student mental health and addiction issues.    Qualifications: - Registered Nurse (BScN or diploma) - Membership, in good standing with the College of Nurses Ontario - Case Management Certificate is an asset - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) - Knowledge of the mental health and addictions service system for children and youth - Direct clinical experience in providing mental health and/or addictions services for children and youth - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skills - Must be able to practice independently and interdependently - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization - Able to communicate with clients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the HCCSS’ mission and values.      Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to their start date.     Who We Are:   A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the Patients First Act, Home and Community Care Support Services are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.   How to Apply:   If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.   We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.   We thank you for your application, however only those selected for interview will be contacted.
Job ID
2021-5086
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 5 months ago(12/24/2021 8:58 AM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care. Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - Must be fluent in English and French - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred. - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5106
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 3 months ago(2/9/2022 10:31 AM)
HUMAN RESOURCES BUSINESS PARTNER (HRBP, HR Business Partner) STATUS: Permanent, Full-Time LOCATION: Waterloo, ON     PRIMARY PURPOSE Reporting to the Manager, Human Resources the successful candidate will be a proficient partner who acts as the first point of contact for all HR related issues including HR policies and procedures, recruitment, compensation, performance management, employee and union relations, and general human resources administration. Working in conjunction with the HR team, the Human Resources Business Partner contributes to the development and implementation of HR initiatives, promotes departmental efficiency and supports the overall needs of employees and the organization to ensure success of the corporate strategic plan goals and objectives. These functions are performed in a positive and leading-edge manner.   MAJOR DUTIES AND ACCOUNTABILITIESProgram and Operations Inform, advise and guide employees and members of the leadership team on various programs offered by the Human Resources Department: - Partners with members of the leadership team to ensure all employment practices are in accordance with HR policies, employment laws, regulatory compliance requirements, and organizational objectives - Advises and supports the leadership team on issues related to recruitment, employee relations, health and safety, performance management, and attendance management - Works with the HRBP Program, maintains and enhances the Home and Community Care Support Services Waterloo Wellington (HCCSSWW) Health and Safety program - Builds and maintains effective working relationships with union representatives and other stakeholders - Identifies best practices in Human Resources and opportunities to improve existing practices, processes and procedures - Coordinates and facilitates the recruitment and selection process including posting positions utilizing a variety of recruitment resources such as job boards, social media, resume database, job fairs, coordinating recruitment advertising, shortlisting and interviewing qualified candidates as well as completing the references and onboarding qualified candidates based on departmental operational needs - Interpretations and applications of collective agreements - Develops workplace policies and procedures - Participates and chairs relevant committees - Coordinates and participates as an active member on various committees, teams as requested - Able to function independently and skillfully; providing quality services while working as a part of a Multi-Disciplinary Team - Manages sensitive issues discreetly and maintains neutral professionalism - Uses ethical decision framework for all activities - Other duties as required.   EDUCATION AND EXPERIENCEEducation: - Post-Secondary Education in Human Resources Management, Labour Studies or Business with focus on Human Resources and a minimum of 3 years progressive experience working in a HR role within a unionized environment; or a Human Resources Certificate and a minimum of 5 years of equivalent progressive experience in a HR related role. - A Certified Human Resources Professional or Leader (CHRP/CHRL) designation is preferred   Experience: - Demonstrated knowledge of HR practices, labour legislation, health and safety, labour relations, and, online and electronic job application systems and processes, recruitment best practices - Models behaviors that support engagement of staff, and drives culture and change management initiatives - Ability to multi-task in a fast paced environment with attention to detail - Strong interpersonal, analytical, and communication skills required - Oral and written fluency in French is an asset - Successful track record of implementing HR programs and policies - Ability to build effective relationships amongst all levels of the organization   HCCSS Waterloo Wellington is an equal opportunity employer.  Individuals with a disability requiring accommodation during the application and/or the interview process should contact Human Resources at hr.ww@HccOntario.on.ca for assistance.    Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, to Human Resources (e-mail: hr.ww@HccOntario.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2022-5153
Company
Home and Community Care Support Services Waterloo Wellington
Job Location
Waterloo,Ontario,Canada
Posted Date 2 months ago(3/23/2022 2:52 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity. POSITION SUMMARY: The Business Intelligence team works in partnership with Home and Community Care Support Services Toronto Central’s staff at all levels. The team maintains in-depth knowledge of business operations, strategies and priorities to develop reporting tools that help enable quality decision making. Reporting to the Manager, Business Intelligence, the senior level requirements of the Business Intelligence Specialist will bridge the technical world with the needs of the business by acting as an internal consultant who can answer challenging questions using their data expertise and technical know-how. MAJOR RESPONSIBILITIES: - Think about issues from a business perspective with demonstrated ability to develop value added reports - Interpret and analyze customer needs into data requirements - Work with business leadership to provide analytical insight - Develop tools and processes to report on business performance - Develop interactive dashboard, reports, and analysis template - Extract and manipulate data from multiple sources to conduct complex analyses - Provide end user training and support - Develop data models to support predictive analytics POSITION REQUIREMENTS: Education: - Bachelors degree (Masters degree preferred) in Computer Science, Mathematics, Statistics, Business or Health Administration, Engineering or related field Experience: - Minimum of 3 years of related experience - Solid knowledge of Business Intelligence concepts and tools, report development, data warehousing, data modeling and data mining - Strong knowledge of building reports using SQL Server Reporting Services (SSRS). Knowledge of SSIS and SSAS an asset. - Experience with MS Power BI, SharePoint and PerformancePoint - Ability to query data using SQL - Strong knowledge of MS Excel (Pivot Tables), MS Access and VBA - Advanced understanding of relational databases: Microsoft SQL Server, in particular. - Aptitude and Interest in the following would be considered an asset: Python, .NET Technology, XML/XSLT, JavaScript - Good written and oral communication skills - Previous experience working within healthcare an asset - Working knowledge of the following datasets preferred but not required: CHRIS, RM&R, RAI We offer competitive salary and employee benefits, including pension contributions with HOOPP. Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2022-5168
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 2 months ago(3/16/2022 3:37 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be whom they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity. POSITION PURPOSE:   Reporting to the Interim Manager , Risk and Safety, the Risk and Safety Specialist is responsible for the operationalization of activities and improvement initiatives related to enterprise risk, client relations, client safety, ethics and emergency preparedness toward our goals for improving the client and caregiver experience and driving excellence in care and service delivery. The Risk Management and Safety Specialist will work collaboratively with internal and external stakeholders to align system level risk and safety programs and activities within Toronto Central Home and Community Care. Specifically, the Specialist will support the implementation and evaluation of Toronto Central’s Strategic Risk Management and Safety Framework in alignment with the provincial policy and framework. The Risk and Safety Specialist will take a leadership role, and work collaboratively with internal and external stakeholders building capacity in the application of the tools and methods of risk management and patient safety improvement across Toronto Central region. The Specialist will assist clinical and non-clinical teams to implement interventions that mitigate risk and improve the safety of patient care utilizing recognized tools and frameworks including, but not limited to, the IHI Breakthrough Series, Lean Methodology, Reliability Science, NHS Sustainability Guide, etc.   MAJOR RESPONSIBILITIES:   Guide teams in achieving risk and safety objectives - Serve as an ambassador for Risk Management and Safety and promote a risk aware culture across Toronto Central region - Assist and advise teams in implementing and evaluation risk and safety mitigation plans - Coach internal and external teams working on initiatives to achieve the corporate risk management and safety improvement goal - Coach provider organizations in risk reduction methodology, as required in alignment with provider performance management requirements - Develop sustainable processes for audit and feedback - Provide expertise in the use of various risk and safety tools, including but not limited to: - Failure Mode and Effects Analysis - Root Cause Analysis - Incident Analysis Frameworks - Change management techniques - Process mapping, human factors science, focus groups, 5S, etc.) - Principles of Reliability Science - Sustainability assessment and planning using tools such as the NHS Sustainability Model - Environmental assessments - Process redesign. Respond to the organization’s corporate risk and patient safety goals - Develop, and implements strategies, frameworks, and processes related to risk management systems, client safety and experience. This includes the overall coordination, integration, implementation, monitoring, evaluation, and reporting of enterprise risks, patient safety and patient relations programs. - Lead, coach and build organizational capacity towards a risk, patient safety and experience improvement culture in alignment with and the overall corporate business objectives - Work with leaders and front line staff to assess and identify risks/hazards utilizing HIROC Risk Assessment Checklists supported by other proactive risk assessment tools such as Failure Mode and Effect Analysis, Audit, etc. , - Establish and maintains the HIROC Risk Register - Coordinate and facilitate all aspects of incident reviews/Quality of Care reviews, including the use of root cause analysis, failure mode effects analysis, constellation mapping, etc. - Support and coordinate the development and implementation of recommendations arising from an incident/ quality of care review - Participate in the data collection, preparation and dissemination of reports related to risk management, patient relations and patient safety - Coordinate annual risk audit and reporting - Remain current on relevant legislation, regulations and standards, Promote and supports use of the Ethical Framework across the organization; - Model the principles of diversity and inclusion, communicating and reinforcing these principles with staff - Collaborate with leadership to identify and resolve conflicts and barriers to teams achieving local risk and safety goals - Provide input into the alignment of organizational priorities and even distribution of limited resources to support ongoing risk management and safety work. - Develop evaluation strategies and plans in consultation with key stakeholders.   Provide education to management and frontline staff - In collaboration with the Manager, supports the development and delivery of designated education plans encompassing risk, patient safety and experience, emergency preparedness - Organize and lead workshops and educational fora for directors, managers and frontline staff relating to risk and safety   KNOWLEDGE AND SKILLS:   Education: - Undergraduate degree in a health related discipline /health administration or other related field (Master’s preferred). - Supplementary     training /education in Patient Safety and Risk Management - Healthcare Risk Management Certification is considered an asset Patient Safety and /or Patient Experience Certification/program completion is considered an asset   Experience:   The Risk and Safety specialist will have expertise in risk management and patient safety science including root cause analysis, failure modes and effects analysis, data collection and indicator development. This type of work requires the application of specialized knowledge related to change management, rapid cycle improvement, evaluation methods, communication tools, and a thorough understanding of measurement.   - Minimum of 2-3 years of progressive experience - A strong customer service orientation. - Previous experience in health care risk management, patient experience and safety risk mitigation and management. - Knowledge of health care business strategies, objectives, business priorities and related communication priorities and requirements. - In-depth understanding of legislative framework (e.g. Home Care and Community Services Act, Health Care Consent Act, Substitute Decisions Act, etc. - In-depth knowledge of the health care system and service delivery models used in the community. - Familiarity with emergency preparedness, incident management, and pandemic planning in Ontario - Superior ability to communicate effectively, both verbally and in writing, adhering to requirements of legislation and with sensitivity to the need to balance both organizational requirements and a focus on the client and caregiver needs and experience - Experience managing client relations and expectations. - Demonstrated knowledge of client relations and complaints management best practices. - Knowledge of risk and insurance management in a healthcare setting is preferred - Leadership experience in managing and coaching staff and working with diverse teams. - Proven experience in relationship management, facilitation, negotiation and problem solving. - Ability to lead, participate and facilitate inter-disciplinary groups in a collaborative environment - Demonstrated superior verbal and written communication, and presentation skills. - Demonstrated analytical, problem solving and conflict resolution skills - Thorough understanding of measurement, performance, trending, and reporting. - Computer skills and the ability to use a variety of software programs (including MS Office Word, Excel, PowerPoint, etc.). - Bilingual (French and English) oral and written communications skills are an asset. - Demonstrated organizational skills and ability to collaborate, prioritize workload and work under time pressures to meet deadlines     Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.        
Job ID
2022-5170
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 2 months ago(3/29/2022 3:49 PM)
Responsible for providing high level administrative support to the Vice President, Quality and Safety as well as providing float support to other Senior Level staff when required. KEY ACCOUNTABILITIES: - Coordinates all administrative functions for the Vice President, Quality and Safety Office, including assignment of tasks and coordination of administrative support. - Manages logistics for meetings; including scheduling, minute taking, logistics, material distribution and conference support. - Coordinates the development of complete and accurate agenda packages. - Supports Board committees as required. - Supports Provincial initiatives and programs as required. - Assists in reviewing and editing materials for internal and/or external stakeholders. - Routes a high volume of correspondence appropriately and with attention to detail and timelines. - Researches/prepares/coordinates responses to a wide range of complex issues (e.g., briefing notes) - Assess project deliverables from the team, track progress, and evaluate timeline risks. - Responsible for maintaining appropriate departmental files and information control over a high volume of documents. - Initiates, plans and carries out a variety of special projects as required. - Liaises with the Ministry and Health Service Providers on time sensitive reporting issues to ensure deadlines are met. - Develop and maintain relationships, working in collaboration with other Senior Assistants. - Provides administrative back up and cross coverage for within the Administrative team. - Other duties as assigned. KNOWLEDGE AND SKILLS Education: - Post-secondary degree or diploma in administration, business, communications, public relations or related discipline and at least 3 years senior support experience or an equivalent combination of experience and education Key Competencies: - Experience in healthcare is an asset; - Senior professional administrative experience; - High energy with positive attitude a must; - Demonstrated experience working in complex environments requiring critical thinking; - Ability to perform complex administrative work requiring the use of independent judgement; - Superior skills in Microsoft Office Suite; - Superior writing and editing skills and demonstrated oral communication and interpersonal skills; - Attention to detail; - Self-starter with proven ability to take initiative to resolve issues; - Proven ability to set priorities and meet established deadlines; - Demonstrated ability to maintain confidentiality and deal with highly sensitive issues with diplomacy and discretion; - Thrives in a fast paced, dynamic environment; and - Bilingual in French is an asset. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5172
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 2 months ago(3/2/2022 2:43 PM)
HUMAN RESOURCES BUSINESS PARTNER Full-Time, Permanent   PRIMARY PURPOSE Reporting to the Manager, Human Resources the successful candidate will be a proficient partner who acts as the first point of contact for all HR related issues including HR policies and procedures, recruitment, compensation, performance management, employee and union relations, and general human resources administration. Working in conjunction with the HR team, the Human Resources Business Partner contributes to the development and implementation of HR initiatives, promotes departmental efficiency and supports the overall needs of employees and the organization to ensure success of the corporate strategic plan goals and objectives. These functions are performed in a positive and leading-edge manner.   MAJOR DUTIES AND ACCOUNTABILITIESProgram and Operations Inform, advise and guide employees and members of the leadership team on various programs offered by the Human Resources Department: - Partners with members of the leadership team to ensure all employment practices are in accordance with HR policies, employment laws, regulatory compliance requirements, and organizational objectives - Advises and supports the leadership team on issues related to recruitment, employee relations, health and safety, performance management, and attendance management - Works with the HRBP Program, maintains and enhances the Home and Community Care Support Services Waterloo Wellington (HCCSSWW) Health and Safety program - Builds and maintains effective working relationships with union representatives and other stakeholders - Identifies best practices in Human Resources and opportunities to improve existing practices, processes and procedures - Coordinates and facilitates the recruitment and selection process including posting positions utilizing a variety of recruitment resources such as job boards, social media, resume database, job fairs, coordinating recruitment advertising, shortlisting and interviewing qualified candidates as well as completing the references and onboarding qualified candidates based on departmental operational needs - Interpretations and applications of collective agreements - Develops workplace policies and procedures - Participates and chairs relevant committees - Coordinates and participates as an active member on various committees, teams as requested - Able to function independently and skillfully; providing quality services while working as a part of a Multi-Disciplinary Team - Manages sensitive issues discreetly and maintains neutral professionalism - Uses ethical decision framework for all activities - Other duties as required.   EDUCATION AND EXPERIENCEEducation: - Post-Secondary Education in Human Resources Management, Labour Studies or Business with focus on Human Resources and a minimum of 3 years progressive experience working in a HR role within a unionized environment; or a Human Resources Certificate and a minimum of 5 years of equivalent progressive experience in a HR related role. - A Certified Human Resources Professional or Leader (CHRP/CHRL) designation is preferred   Experience: - Demonstrated knowledge of HR practices, labour legislation, health and safety, labour relations, and, online and electronic job application systems and processes, recruitment best practices - Models behaviors that support engagement of staff, and drives culture and change management initiatives - Ability to multi-task in a fast paced environment with attention to detail - Strong interpersonal, analytical, and communication skills required - Oral and written fluency in French is an asset - Successful track record of implementing HR programs and policies - Ability to build effective relationships amongst all levels of the organization   HCCSS Waterloo Wellington is an equal opportunity employer.  Individuals with a disability requiring accommodation during the application and/or the interview process should contact Human Resources at hr.ww@Hccontario.ca for assistance.  Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting competition #22-A-02 before 4:30pmon Friday, March 18, 2022 to Human Resources (e-mail: hr.ww@HccOntario.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2022-5182
Company
Home and Community Care Support Services Waterloo Wellington
Job Location
Waterloo,Ontario,Canada
Posted Date 2 months ago(3/4/2022 4:15 PM)
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5187
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 2 months ago(3/4/2022 4:20 PM)
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5188
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 2 months ago(3/7/2022 3:08 PM)
2022-003      ONA Care Coordinator (Float)  Temporary Full Time (Up to January 16, 2023) Home and Community Care - Child and Family  Initial Location Newmarket   POSITION SUMMARY Reporting to the Manager, Home and Community Care, Paediatrics, the Child and Family Care Coordinator in collaboration with the patient, caregiver and/or family, plans, implements and evaluates the delivery of services(s) and reassesses them in a fiscally responsible manner through face to face assessments. In partnership with the community, the Care Coordinator promotes awareness of the services of HCCSS and acts as an entry point to the community health care system.  In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.      SHIFT REQUIREMENTS Scheduled hours and days require flexibility in order to meet the needs of the HCCSS Central  and its patients.  These may include occasional evenings, weekends and statutory holidays.  Initial area and/or schedule may change in order to facilitate the needs of the HCCSS Central  in accordance with the ONA Collective Agreement.   SALARY RANGE As per the collective agreement.   SKILLS AND QUALIFICATIONS  - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP), or - Diploma in nursing along with relevant certificate programs or relevant HCCSS/LHIN experience. - Current registration with the appropriate regulating college. - Experience in pediatrics and knowledge of child development and pediatric pathologies; and, child and family legislation and community resources are required. - Previous hospital and/or community pediatric experience is required. - Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting. - Knowledge of community and government resources and relevant legislation. Excellent assessment, negotiation and problem solving skills. - Excellent interpersonal, communication, organization and time management skills. - Bilingualism in French considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Must be able to practice in a culturally sensitive manner. - Ability to operate within patients’ homes. - Ability to wear protective masks as required. - A reliable motor vehicle is required for this position as is the requirement to be a responsible driver. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required. - Current and cleared Vulnerable Sector check is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5189
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 2 months ago(3/9/2022 11:12 AM)
  Reporting to the Manager, Home and Community Care, Paediatrics, the Child and Family Care Coordinator in collaboration with the patient, caregiver and/or family, plans, implements and evaluates the delivery of services(s) and reassesses them in a fiscally responsible manner through face to face assessments. In partnership with the community, the Care Coordinator promotes awareness of the services of HCCSS and acts as an entry point to the community health care system.  In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.      SHIFT REQUIREMENTS Scheduled hours and days require flexibility in order to meet the needs of the HCCSS Central  and its patients.  These may include occasional evenings, weekends and statutory holidays.  Initial area and/or schedule may change in order to facilitate the needs of the HCCSS Central  in accordance with the ONA Collective Agreement.   SALARY RANGE As per the collective agreement.   SKILLS AND QUALIFICATIONS  - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP), or - Diploma in nursing along with relevant certificate programs or relevant HCCSS/LHIN experience. - Current registration with the appropriate regulating college. - Experience in pediatrics and knowledge of child development and pediatric pathologies; and, child and family legislation and community resources are required. - Previous hospital and/or community pediatric experience is required. - Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting. - Knowledge of community and government resources and relevant legislation. Excellent assessment, negotiation and problem solving skills. - Excellent interpersonal, communication, organization and time management skills. - Bilingualism in French considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Must be able to practice in a culturally sensitive manner. - Ability to operate within patients’ homes. - Ability to wear protective masks as required. - A reliable motor vehicle is required for this position as is the requirement to be a responsible driver. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required. - Current and cleared Vulnerable Sector check is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5191
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 2 weeks ago(5/2/2022 4:50 PM)
  We are currently recruiting for a Database Administrator and Sharepoint Administrator.   Competition #:  FY2122-224 Date Posted:      March 18, 2022                  Date Closed:       Until Filled Start Date:         as soon as possible Reports to:         Manager, Information Management Category:            Permanent Full-time Primary assigned location:  Etobicoke Office, 401 The West Mall, currently working virtually   POSITION SUMMARY   Reporting to the Manager, Information Management, the DBA & SharePoint Administrator is responsible for the availability of the SQL Server databases and the SharePoint environments through maintenance, monitoring and upgrade to meet Service Level Agreements (SLAs). The DBA & SharePoint Administrator resolves technical problems, designs, develops and implements new databases, SharePoint functions and capabilities to meet business needs and to increase the value of the technology investment.  DUTIES & RESPONSIBILITIES Database Administration - Administers, maintains Microsoft SQL Server databases through replication, index maintenance, software upgrade, performing backup and recovery procedures to ensure system availability to meet Service Level Agreement (SLA) - Monitors, troubleshoots, isolates and optimizes database system performance to provide optimal system response time, meeting business needs to timely analyze and report on operational and management data - Ensures data integrity by developing, testing, implementing and performing database maintenance functions and data audits in collaboration with Decision Support, Business Systems and Client Services user groups. - Analyzes business requirements and designs database schemas, develops and implements stored procedures and triggers in collaboration with IM&T teams and user groups (i.e. client services), to enable Business Intelligence (BI) capability - Identifies needs, recommends, supports and facilitates DBA & SharePoint administration throughout the development lifecycle to deliver technical solutions that meet business requirements - Leads the deployment of database software to ensure optimal operation by working with project teams, IM&T teams and user groups (i.e. client services) - Researches, evaluates, proposes and implements new hardware and software as they are related to database administration, to ensure security of data, the reliability and performance of the applications - Provides and maintains documentation about database, data warehouse structures including database configuration, data models, data cleansing rules and data transformation rules - Designs, test and implements data cleansing rules, data transformation rules, using Software Development Life Cycle (SDLC) and/or Rapid Application Development (RAD) methodology in collaboration with project teams, Decision Support team, Business System team and user groups - Follows coding policies and standards as well as configuration management/version control policies in designing databases, data schemas to ensure software audit standards are met - Creates ad-hoc SQL queries, integrates large data files and databases from disparate systems, working with Decision Support and user groups to support the reporting needs of business groups including Home and Community Care Support Services management and the Ministry of Health and Long-term Care   SharePoint Administration - Manages the SharePoint Portal Server infrastructure, user access and application deployment – taking the lead role in implementing SharePoint across the organization - Provides guidance and supports the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure - Leads in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded Versions, Third-Party Solutions, Integration with additional Enterprise Systems) - Maintains and administers Microsoft SharePoint Portal Server, including daily monitoring, troubleshooting and performance analysis - Researches, provides technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment - Develops, configures and maintains document libraries, enterprise lists and site collections following SDLC and/or RAD methodology to ensure software audit standards are met - Performs typical system administrative activities such as site creation, user training, backup, restore and issue resolution - Coordinates with other departments to standardize and optimize the way data/information is stored and retrieved, fulfilling SLA metrics - Collaborates with project managers, Business Analysts and developers to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution - Analyzes requirements documents to creates technical design documents, unit tests, system tests and implementation plans for small to complex projects   QUALIFICATIONS   Education, Training & Experience - University degree in mathematics, computer science, computer engineering or related information technology discipline (or equivalent combination of education and experience) - Two (2) to four (4) years’ experience directly related to Database Administration and Business Intelligence/Data Warehousing in an environment with multiple production databases; including one (1) to three (3) years’ experience working with SharePoint Platform in an administrative capacity - Development experience with Microsoft Visual Studio.NET, Microsoft SQL Server, InfoPath, Workflow, Visual SourceSafe, and SharePoint Designer - Experience with SQL Server Reporting Services, SQL Server Integration Services, and SQL Server Analysis Services is preferred - Good coding, troubleshooting, and debugging skills - Good understanding of SDLC methods - Excellent understanding of MS SharePoint Architecture (2013, SharePoint Online ) - Solid understanding of relational database structures, theories, principles, and practices - Working knowledge of Microsoft SharePoint and SharePoint’s BI tools PerformancePoint Services and Excel Services - Working knowledge of database design, optimization and troubleshooting of Microsoft SQL 2016 or later - Knowledge of Active Directory and Windows-based server   Skills and Attributes - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Understanding and commitment to quality service and best practice - Flexible, adaptable and responsive to change - Good customer services skills - Knowledge of basic measurement, analytical and data warehousing techniques (i.e. data warehouse lifecycle, dimensional data modeling, data modeling, ETL design and development) - Detail-oriented   All applications will be reviewed; however, only those selected for an interview will be contacted.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.   To receive any Home and Community Care Support Services Mississauga Halton document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-366-9090.  
Job ID
2022-5204
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada