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  Are you looking for a career in health care administration? You’re looking in the right place.     What will you do?   The Patient Care Assistant plays a key role in supporting patients throughout all stages of their healthcare journey. As a Patient Care Assistant, you will triage important information to the Care Coordinator, and offer “real-time” solutions to patients, where appropriate. The Patient Care Assistant frequently interacts with various stakeholders by telephone and other communication methods, whether answering incoming questions or providing health care system navigation.   The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.   Currently operating in a hybrid “work-from-home” model (i.e., some work to be completed from a HCCSS South West office location and some work may be completed from a home office), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What must you have?   - Secondary School Diploma or equivalent. - Certificate or Diploma in health care administration is an asset. - Minimum one (1) year of related experience, preferably in health care/medical administration or services. - Working knowledge of Medical Terminology. - Efficient computer literacy in patient health databases and Windows environment. - Proven team collaborator with excellent communication and conflict resolution skills. - Ability to prioritize competing requests and function well under pressure. - Consistently adheres to privacy legislation and confidentiality standards. - Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.   What would give you an advantage?   - Proficiency in a second language, particularly French. - Experience working with people from diverse socioeconomic and cultural backgrounds. - An ambassador of respectful and inclusive workplace culture.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHome.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Office locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, or Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2022-5716
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-London | CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-Stratford | CA-ON-Owen Sound
Home and Community Care Support Services South West is seeking Community Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Community Care Coordinator?   Working from a home office and traveling a defined region to conduct home visits, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Community Care Coordinators are case management experts who use their knowledge of chronic disease management and progression, as well as the Social Determinants of Health, to plan care that ensures supports are in place to: maintain the patient's level of functioning; support self-management; and delay further decline.   Community Care Coordinators, in particular:  - Take a holistic approach to support patients and families through uncertainty and their health care journey, using knowledge of the impact of disease and associated treatments to discuss care options, coping strategies, and community supports. - Undertake capacity evaluations for admission to long-term care homes. - Evaluate care plans and interventions to determine effectiveness and patient satisfaction at prescribed intervals, when patient condition warrants or by using one’s own experience, assessment and judgment. - Use excellent problem solving and de-escalation skills to mediate issues and care concerns brought forward by patients, caregivers, or service providers. - Research, access, and maintain strong relationships with community support services to link patients with the care and services they require. - Integrate virtual technologies into day-to-day practice to perform visits, when appropriate.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario. - 2+ years of recent experience in community health or a related field. - Demonstrated ability to use chronic disease management principles to empower patients to self-manage their conditions. - Knowledge of: - The compounding effect of multiple chronic diseases/comorbidities and how it impacts patients’ health care needs and their ability to engage in Activities of Daily Living and Instrumental Activities of Daily Living. - The health care delivery system and community resources, particularly the availability and accessibility of community resources and referral processes. - How social determinants and health inequities impact patients’ ability to access resources, with the ability to implement strategies to overcome challenges. - Strong assessment, decision-making, and case management skills. - Excellent interpersonal and communication skills; able to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous case management experience in a health care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.  
Job ID
2022-5718
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-London | CA-ON-Stratford | CA-ON-Seaforth | CA-ON-Hanover | CA-ON-Owen Sound
Home and Community Care Support Services South West is seeking Complex Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Complex Care Coordinator?   Whether working in an office as an invaluable resource and subject matter expert, or working from a home office and traveling a defined region to conduct home visits, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Complex Care Coordinators have extensive knowledge regarding the management of palliative care patients in the community across diverse and often complex settings. They act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life.   More specifically, Complex Care Coordinators:  - Perform a thorough review of systems with a palliative focus to assess a patient’s current clinical care needs, and communicate findings to appropriate members of the health care team. - Anticipate and predict the needs of the person who has been diagnosed with a life-limiting condition based on known disease trajectories. - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits, and possibly delaying or avoiding admission to long-term care. - Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community. - Assist patients to seek information regarding MAID in the home and community care setting. - Use standardized instruments regularly and appropriately to screen and assess symptoms and needs (i.e., Edmonton System Assessment Scale).   What must you have?  - Membership, in good standing, with the College of Nurses of Ontario. - Minimum 5 years of relevant experience in community health or a related field. - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.). - Knowledge of: - EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale. - Common prognosis and trajectories of life-limiting conditions. - Pain and symptom management needs of palliative care patients. - Best practices surrounding palliative care. - Strong assessment and decision-making skills. - Superior interpersonal and communication skills; high Emotional Intelligence is a must. - Effective conflict resolution and problem solving skills. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Experience and proficiency with RAI-HC or RAI-PC assessment tools. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2022-5719
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-London | CA-ON-Stratford | CA-ON-Seaforth | CA-ON-Hanover | CA-ON-Owen Sound
Home and Community Care Support Services South West is seeking Hospital Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Hospital Care Coordinator?   Working in a local hospital (or multiple hospital sites in a defined region), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Hospital Care Coordinators develop safe, sustainable discharge plans for patients by managing complex comorbidities and social situations across diverse settings to avoid hospital readmission, promote quality of life, and minimize risks during transitions in care.   More specifically, Hospital Care Coordinators:  - Use their clinical knowledge of hospital interventions and disease trajectories to identify patients at risk for complex discharge, perform assessments, and anticipate patient needs to mitigate risks. - Take the initiative to lead the health care team with respect to discharge planning, organize discharge planning meetings, and advocate for patient wishes/best practice. - Establish a helping, therapeutic relationship with patients and their families. - Build and maintain strong relationships with system partners (i.e., hospital staff/leadership/physicians). - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario - 2+ years of recent experience in community health or a related field. - Knowledge of medical interventions initiated in hospital and disease trajectories, and the ability to create care plans according to best practice and patient preference/needs. - Knowledge of the health care delivery system and community resources. - Strong assessment and decision-making skills. - Excellent interpersonal and communication skills, with the ability to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous discharge planning experience in an acute care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2022-5720
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-London | CA-ON-Stratford | CA-ON-Seaforth | CA-ON-Hanover | CA-ON-Owen Sound
Home and Community Care Support Services South West is seeking Hospital Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility. This is a temporary full-time opportunity (12 Months)within Oxford County.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Hospital Care Coordinator?   Working in a local hospital (or multiple hospital sites in a defined region), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Hospital Care Coordinators develop safe, sustainable discharge plans for patients by managing complex comorbidities and social situations across diverse settings to avoid hospital readmission, promote quality of life, and minimize risks during transitions in care.   More specifically, Hospital Care Coordinators:  - Use their clinical knowledge of hospital interventions and disease trajectories to identify patients at risk for complex discharge, perform assessments, and anticipate patient needs to mitigate risks. - Take the initiative to lead the health care team with respect to discharge planning, organize discharge planning meetings, and advocate for patient wishes/best practice. - Establish a helping, therapeutic relationship with patients and their families. - Build and maintain strong relationships with system partners (i.e., hospital staff/leadership/physicians). - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario - 2+ years of recent experience in community health or a related field. - Knowledge of medical interventions initiated in hospital and disease trajectories, and the ability to create care plans according to best practice and patient preference/needs. - Knowledge of the health care delivery system and community resources. - Strong assessment and decision-making skills. - Excellent interpersonal and communication skills, with the ability to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous discharge planning experience in an acute care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is January 12th, 2023 at 11:59 p.m.     We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2022-5731
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-London | CA-ON-Stratford
Home and Community Care Support Services South West is seeking a Nurse Practitioner!     Opportunity Summary:   The Nurse Practitioner is a self-directed practitioner who provides holistic patient care based on advanced nursing and basic medical management knowledge and skills for a selected patient population. This is a permanent full time Nurse Practitioner position in the Owen Sound location with an initial assignment to work with patients in our Grey and Bruce counties.     What will you do?   As a Nurse Practitioner, you will:   - Provide care for medically complex patients in their own homes. - Provide palliative care for patients in their own homes as they near end of life. - Liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. - Help patients to manage pain and symptoms and avoid unnecessary hospitalization. - Manage acute and episodic episodes of complex disease     What must you have?   Education: - Current certificate of registration with the College of Nurses of Ontario (CNO): Registered Nurse Certificate of Competence with Extended Class. - Completion of a Nurse Practitioner Certificate. - Successful completion of the CNO Adult or Primary Care Nurse Practitioner examinations.   Experience: - Minimum two (2) years of recent nursing experience with individuals who require end of life care. - Demonstrated use of theory and research/evidence based outcomes within own practice. - Clinical research experience – knowledge of basic research designs, measurement techniques and statistical methods.   Knowledge, Skills, and Abilities: - Familiarity with Nursing Professional Practice Models. - Knowledge and experience in change theory and adult learning principles. - Knowledge and experience with the long term care system and the principles of patient & family centered care. - Travel throughout the South West region may be required. - Effective interpersonal relationship and group/team skills. - Excellent written and verbal communication skills. - Ability to work and communicate collaboratively in an interdisciplinary team environment, including ability to work with team members of diverse culture who may be providing alternative approaches to care. - Demonstrated leadership for the advancement of clinical practice and achievement of Program goals. - Highly developed critical thinking skills and ability to conceptualize and analyze problems. - Ability to be self-directed and function independently.     What would give you an advantage?   - Proficiency in a second language, particularly French; - Completion of Masters of Science in Nursing (MScN); - An ambassador of workplace culture.     Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.      How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is Wednesday January 25th, 2023 at 23:59 hours.     We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2023-5774
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Owen Sound | CA-ON-Hanover
Home and Community Care Support Services South West is seeking a Learning and Development Business Partner!     Opportunity Summary:   As a member of the Quality team, the Learning & Development Business Partner is responsible for organizational education on an ongoing basis and orientation for all new hires. Areas of responsibility include training plan development and orientation program roll-out including the development, delivery and evaluation of training material. The Learning & Development Business Partner evaluates training and development needs and designs educational programs that are aligned with the organizational development strategy. Learning & Development Business Partner leads and participates in and demonstrates an understanding of quality, risk and client safety principles and practices. Follows all safe practices and procedures to support a safe client and working environment. The Learning and Development Business Partner participates in and demonstrates an understanding of quality, risk and patient safety principles and practices, following all safe practices and procedures to support a safe patient and working environment. This is a permanent full-time opportunity.     Currently operating in a “work-from-home” model with the potential for a partial or full return to the office, this opportunity is open to the following locations within the South West region: Woodstock, St Thomas, London, Stratford, or Owen Sound.   What will you do?   Training and Development - Ensures effective training plans and initiative are in place to support the consistent development of staff - Designs, implements, monitors and maintains training programs to develop targeted skills/competencies - Keeps abreast with best practices and on the latest tools around training program development - Evaluates training and development needs and designs education programs guided to Organizational Development strategy   Orientation - Develops, implements, monitors, and maintains the HCCSS orientation program - Oversees the coordination of agendas and presentations for orientation sessions - Coordinates/schedules new hire orientation as appropriate in relation to the annual recruiting plan - Ensures new initiatives are incorporated into orientation - Evaluates feedback on orientation program to ensure improvement   Communication - Coordinates with respective teams to discuss training needs (e.g., schedules, program development needs, etc.) - Works closely with other department to understand and assist with employee performance improvement needs - Develops and maintains relationships with other HCCSSs through sharing of best practices related to orientation, education and training - Participates at job fairs at Universities and Colleges to promote the HCCSS in accordance with the recruitment strategy   Patient Safety – an integral part of all jobs at the Home and Community Care Support Services, South West - Maintains a daily focus on patient safety as everyone’s responsibility; - Complies with patient safety initiatives, e.g. hand hygiene protocols; - Keeps alert to patient hazards and takes prompt action to eliminate unsafe conditions, e.g. not exposing patients or co-workers to your illness; - Reports incidents or near misses to appropriate management by using ETMS, an organizational adverse event reporting system; - Encourages and supports patients and families to be actively involved in their health care, e.g. asking questions to ensure clear understanding; - Advocates for safe, quality patient care by making safety improvement suggestions and promoting safety initiatives; - Complies with the HCCSS, South West Code of Conduct, Occupational Health and Safety Act, applicable regulations and procedures, e.g. wearing appropriate personal protective equipment; - Keeps alert to possible job hazards and takes prompt action to eliminate unsafe conditions; - Participates in health and safety orientation, education and training and stays informed about safety requirements; - Advocates for a safe work environment by making safety improvement suggestions and promoting safety initiatives.     Qualifications:   Education: - University Degree Health Sciences, education in HR or OD combined with knowledge and application of adult learning principles and or equivalent education or experience   Experience: - Experience in training and education in a unionized environment with adult learners - Exceptional relationship management, facilitation, and critical thinking skills - Experience designing and developing client specific Learning and Development programs to meet changing organizational needs - Experience working with senior management to facilitate the creation of strategic long range Learning and Development plans - Ability to understand and collaborate with a broad range of disciplines in order to bring about implementing Learning and Development strategic initiatives - Using non-authoritative leadership, influence senior leaders to develop a comprehensive and progressive approach to organizational Learning and Development effectiveness. - Ability to communicate and display a high level of professionalism in-person, verbally and in written formats - Ability to communicate the key principles of leadership behavior which allow for the successful integration of strategic plans - Excellent understanding of the importance of building and maintaining collaborative relationships   Knowledge: - Knowledge of tools necessary to conduct training sessions including adult learning principles, change management concepts, training needs assessments, etc. - Knowledge of HCCSS business strategies, objectives, priorities and programs, and related HR priorities and plans - Understanding of the HCCSS’s stakeholders, client service delivery frameworks and methods, and overall issues and priorities within the health care sector and their impact on HR orientation, training and education - Knowledge of HCCSS administrative practices and procedures   Technical Skills: - Proficiency in MS Office Suite and ability to learn and adapt to new technology - Knowledge of Learning and Development tools and systems available to support Learning and Development reporting information - Ability to use MS Office applications (e.g., Word, Excel, PowerPoint, etc.)   Language:  - Proficiency in French is an asset.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is Wednesday February 8th, 2023 at 11:59 p.m.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2023-5796
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-London | CA-ON-Owen Sound | CA-ON-Stratford | CA-ON-Woodstock | CA-ON-St. Thomas