Career Opportunities

Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for candidates for upcoming Care Coordinator opportunities - PFT, PPT and TFT.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - (RN's only at HCCSSMH) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language  Who we are Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.   All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   HCCSS MH is are currently looking for candidates for upcoming Care Coordinator opportunities - PFT, PPT and TFT.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario  (RN only at HCCSS MH) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.   As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.   By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate     What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills     What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language     Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.       All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

We are currently recruiting a Care Coordinator   Date Closed:      Until Filled Start Date:          ASAP Reports to:          Manager, Home & Community Care Category:            Temporary Full-Time     Team:                  Palliative Care Team Primary assigned location:  Mississauga Office, 2655 North Sheridan Way   POSITION OUTLINE   The Home and Community Care Support Services Mississauga Halton has an exciting opportunity for a Care Coordinator (CC) to join the Palliative Team during a time of strategic focus on palliative care within the Home and Community Care Support Services Mississauga Halton region and across the province. Transformation of Palliative Care is a strategic initiative for Home and Community Care Support Services Mississauga Halton, and we are seeking passionate, collaborative and creative professionals to join our team.   We are seeking an excellent communicator, critical thinker, lifelong learner and problem solver.   The Palliative CC competencies include: clinical expertise in palliative care, patient and family-centred, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership with inter-professional teams, including providers within the circle of care for individual patients and caregivers, and among the community with partners and colleagues.  Experience in medication management and/or medication reconciliation and familiarity with medical diagnoses and disease trajectories are critical skillsets that will be a focus of recruitment.   Responsible for: - Providing care coordination to patients with palliative needs, supporting patients with palliative needs to remain at home and in community through stable, transitional phases, and end of life. - Development of individualized, collaborative care plans and care conferencing - Facilitating communication and collaboration between the inter-professional care team for each patient - Home visits and telephone communication with patients and caregivers; liaison with primary care providers and members of a patients circle of care. - Assessing, planning, coordinating, implementing and reviewing patient needs and services - Providing information to patients and referrals to alternate community resources - Responding to inquiries and request for care in accordance with the patient’s needs; identifies risk factors and urgency for care   QUALIFICATIONS: - A registered health or social work professional including:  registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker. - A member in good standing with their applicable regulatory body below: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Services Workers - A University degree preferred. An equivalent combination of education and experience may be considered. - Minimum two years recent experience in community health or a related field (acute, hospice, home and community care settings).  If allied health professional, relevant clinical medical experience required. - Palliative experience preferred. - Knowledge of community resources and demonstrated ability to collaborate and establish/strengthen care teams - Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e., self-management principles), collaboration with key system partners - Demonstrated skill and experience in providing care in a manner that is culturally responsive and effective with individuals from various backgrounds and diversity. - Computer literacy and keyboarding skills required - Valid driver’s license and access to a reliable motor vehicle - Insurance that includes driving for business purposes and minimum liability of $1,000,000. - Ability to communicate in French or other languages an asset. Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.

Are you an experienced registered nurse (BScN or diploma) looking for a different kind of practice environment, and comfortable practising both independently and as part of a team? This could be what you’ve been looking for.   As an integral part of our Rapid Response Nursing (RRN) team, you will work with medically complex children and/or frail adults and seniors with medically complex needs and/or high-risk characteristics such as congestive heart failure, to ensure a smooth transition from acute care to home care. You will achieve this in two ways: by connecting with primary care and by providing hands-on rapid response home care.   In fact, you’ll make the first in-home nursing visit to high-needs patients, shortly after their discharge from hospital, during which you’ll confirm the hospital discharge care plan, emphasize the importance of primary care to avoid re-hospitalization, and reconcile medications. You will also provide support to patients for up to 30 days post-discharge.     What will you do?   Once the patient is home, confirm scheduling of outstanding medical tests, availability of transportation, etc.Either directly or in partnership with a pharmacist, ensure new prescriptions are filled and there are no drug interactions or contraindications. - Review medication protocol with the patient and caregiver, and answer any questions - Either directly or through a HCCSS Care Coordinator, contact the primary care physician and provide an update on the patient’s acute care event and post-discharge regime - Facilitate the patient’s one-week follow-up visit with the primary care physician - Provide direct care to patients in collaboration/consultation with a HCCSS Care Coordinator or Service Provider(s), as assigned - Identify patients requiring an accelerated assessment and home care services, and facilitate the home assessment visit - Support the HCCSS Care Coordinator in developing the HCCSS patient care plan and ensuring a smooth transition to the ongoing care team - Participate in establishing, maintaining and monitoring case management standards What must you have? - Membership, in good standing, with the College of Nurses of Ontario - BScN or diploma in Nursing - 5+ years of relevant experience as a Registered Nurse - Emergency/critical care, medicine/surgical, community nursing, rehab and Paeds experience an asset - Working knowledge of community resources and roles of health care professionals - Knowledge of direct care/case management models used in community health care organizations - Solid knowledge of health care-related legislation and practices - Working knowledge of the nursing process, the consultation process, program planning and crisis management - Advanced assessment and diagnostic reasoning skills - Effective interpersonal, organizational and planning skills - Ability to communicate effectively with patients, their families and other individuals involved in the circle of care, to follow through with care plan directives - Demonstrated awareness of cultural diversity and ability to handle confidential issues discreetly and sensitively - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you the edge? - Case Management Certificate - Emergency/critical care, community nursing, medicine/surgical, rehab and Paeds experience - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.   All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

Reporting to the Manager, Professional Practice, the Clinical Practice Lead works in collaboration with Patient Services leadership, frontline team members across the Patient Services portfolio, Service Provider partners, other internal and external partners, as well as patients and families, to ensure that quality patient-centered care is designed, delivered, measured and improved.  Clinical Practice Lead provides dedicated operational and strategic leadership and coordination to ALC avoidance and management initiatives. The Clinical Practice Lead ensures application of best clinical practices at the point of care, with the goal of greater coordination of services across health, community, social and justice sectors so that every patient with complex health issues receives timely and quality care matched to their need.   As an advocate for quality clinical care, the Clinical Practice Lead facilitates and supports continuous learning, professional development, and consistently excellent evidence-based care delivery through education, coaching, and mentorship of staff.   An excellent communicator, critical thinker, lifelong learner and problem solver, the Clinical Practice Lead competencies include: expertise in the clinical area of focus, ability to apply research and evidence to inform processes and program development and improvement, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership.   What will you do?   Patient Care Delivery - Provides  leadership  in  the  development,  evaluation,  and  improvement  of clinical practice as it relates to a specific clinical area of focus - Provides  relevant clinical  practice consultation  to front line staff and system partners - Works closely with Patient Services Managers towards the advancement of clinical practice through program integration and standardization - Provides coaching, teaching, and mentorship to care coordinators and community partners engaged within the circle of care to augment “complexity capacity” through adherence to professional practice standards for complex patients including application of care coordination core competencies, chronic disease management principles, adherence to guidelines of care articulated for complex patients etc. - Works with Patient Services Leadership and Quality & Risk Department to identify clinical practice gaps/trends that, in collaboration with program managers and other relevant stakeholders, supports meaningful program and system  improvements - Participates in researching, integrating, and promoting evidence-based clinical care models to achieve organizational goals and objectives - Supports implementation of best practice methodologies - Builds and maintains relationships with internal and external partners, intentionally focusing on building capacity within the specific clinical practice focus area - Participates as a leader in change management initiatives; acts as a champion for continuous improvement, and participates in the development of policies, procedures, processes, and tools to improve care delivery - Provides education and day-to-day support in the development of staff clinical expertise - Supports on-boarding and orientation of new staff in specific clinical area - Participates in the development, implementation and evaluation of new care delivery  initiatives - Identifies gaps in policies and procedures, as it relates to the clinical practice focus area, and brings it to the attention of the Manager/Director - Supports complex and difficult patient clinical issues and complaints which cannot be handled in a routine manner - Attends patient home visits and care conferences as required; supports frontline  staff with the development of care plans that are complex as a result of the  identified clinical issues - Works with Operations and Program Managers to develop and monitor outcome reports as they relate to specific clinical practice areas - Runs and reviews reports as specified by the Manager and/or team - Reduces avoidable hospital readmission and emergency department use by ensuring the plan of care is executed as designed - Coaches and supports staff with planning for complex patients with an explicit intent to build knowledge and skills competencies   Patient Assessment, Coordinated Care Planning & Engagement - Responds to inquiries and requests for care in accordance with the patient's needs; identifies risk factors and urgency for care - Establishes goals in collaboration with the patient and family/caregiver; ensures goals reflect the patient's desired outcomes - Works with system partners, including Service Providers, hospitals, Community Service Sector (CSS), Primary Care, and relevant others to ensure a seamless, coordinated, quality-driven patient and caregiver experience - Develops a coordinated care plan that reflects the patient's assessed needs and goals within the resource parameters of the Home and Community Care Support Services Mississauga Halton - Collaborates and negotiates transitions of care once the patient's goals and outcomes have been achieved; supports patient and family system navigation to alternate resources, if appropriate   Team Building - Develops professional working relationships with internal and external partners; mentors new staff - Works respectfully, positively, and collaboratively within a team environment, sharing clinical and system knowledge, skills, experiences, and lessons learned; supports knowledge exchange, translation, and integration - Supports the team and works with team members to ensure department (and/or patient/family) needs are met including absence coverage   What do you need? - A registered health or social work professional including:  registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - A member in good standing with their applicable regulatory body below: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - A University degree preferred (or an equivalent combination of education and experience may be considered) - Three (3) to five (5) years recent experience in community health/hospital - Three  (3)  to  five  (5)  years  of  experience  in  specific  clinical  practice  area - Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e. self-management  principles), collaboration with key system partners - A  strong  critical  thinker  with  demonstrated  judgment   and  ethical  decision making skills - Experience in analyzing and interpreting data and ability to translate data using Microsoft office and other tools into useful information - Effective communication,  collaboration,  and facilitation  skills to  problem solve and resolve conflict - Adult teaching experience and/or adult education courses are an asset - Computer literacy and keyboarding skills required - Valid driver’s license and access to a reliable motor vehicle - Insurance that includes driving for business purposes and minimum liability of $1,000,000. - Ability to communicate in French or other languages an asset. - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Ability to communicate in French or another language an asset. Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.  We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve.   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work model Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   All applications will be reviewed; however, only those selected for an interview will be contacted.

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   We are currently recruiting for a temporary full-time (1-year contract) Team Assistant on our Access Care Team.   The successful candidate will work a total of 70 hours every 2 weeks and the schedule will include weekend and afternoon shifts (1:00 pm to 9:00 pm).  During the 6-month probation period, the position works on-site at our Mississauga office.  Following probation, it will be a hybrid position rotating between working on-site and from home.    What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language    What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Do you have Project Management experience and enjoy the challenge of coordinating the administrative aspects of Project Management to help drive initiatives forward?  Do you have strong relationship building skills and thrive in a collaborative work environment?  Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for a permanent full-time Project Specialist, reporting to the Manager, Strategy Management Office. Specialist is responsible for collaborating across the organization with regard to the planning and implementation of corporate projects including the creation, maintenance and monitoring of projects plans and schedules, assist in the management and monitoring status reports and project budgets and is responsible for leading project risk management, communication and facilitating project meetings. Accountabilities include tracking and status reporting related to projects in support of the Strategy and Project Management Office (SPMO). The role also leads simple to moderately complex projects of small to medium scope, at provincial, regional or local levels.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment with the flexibility to be located at any of the 14 HCCSS office locations across the province ​   What will you do? - Collaborate with all areas of the organization in the planning and implementation of projects - Ensure that all projects follow SPMO processes from Project Initiation to Project Close providing support and coaching to Project Leads and Project Teams - Exercise indirect influence to support and motivate project team members in the completion of work deliverables within schedule parameters - Build positive working relationships with project stakeholders that result in consistent positive customer satisfaction - Perform project scope definition and management - Lead and conduct requirements gathering and analysis utilizing various techniques to engage stakeholders and key subject matter experts - Identify and track project tasks and status - Identify and track project performance metrics, in collaboration with the Project Lead and Manager, SPMO - Lead project monitoring and control - Perform project schedule definition and management - Record and maintain lessons learned providing recommendations to support and implement changes for continuous improvement - Create and maintain project plans, schedules, status reports and budgets independently and in collaboration with other team members as required - Lead project risk management - Identify, and record project risks and develop recommendations for risk mitigation in collaboration with project stakeholders - Maintain project risk, issue and change control logs ensuring that actions and decisions are recorded and addressed, following SPMO processes - Analyze project change requests for their impact on the project and raising concerns as appropriate - Work with functional managers and project leads to identify project resource requirements and work effort estimates, revising and forecasting estimates in collaboration with Projects Leads as required, in order to support project prioritization and resource planning - Support project communication management, ensuring succinct and timely communication with all stakeholders - Develop and execute against an approved Project Management Plan - Perform document management, including document revision and versioning, and archiving of project and SPMO materials - Facilitate project meetings and produce/distribute meeting documents as required - Ensure accurate tracking and reporting of project progress, including analyzing and consolidating project data and preparing reports - Actively contribute to the development of project management capacity across the organization by developing and/or providing education, coaching, and support to clinical, technical and administrative staff as appropriate - Work closely with the team’s Manager, Director and/or other department and project leads in the implementation of Business Plan initiatives - Contribute toward improving project management methods and practices, including the development of tools and processes.   What do you need? - Undergraduate Baccalaureate degree Health Care, Business or other relevant field; Master’s Degree is an asset. - Project Management Professional (PMP) designation or relevant PMI certification is an asset - Minimum of three (3) to five (5) years of relevant experience - Clear, concise, and accurate communication skills in English, both verbal and written - Demonstrated experience in the area of project management and familiarity with various project management tools, techniques, and methodologies - Knowledge of and experience in the area of portfolio management and strategic planning considered an asset - Knowledge of and experience with SharePoint platform or other similar system - Proficiency in Microsoft Office software, including Word, Excel, Visio, PowerPoint, MS Project, MS Teams - Experience in business process improvement - Experience with graphic design, web design or technical writing experience is an asset - Business insight and modelling to understand functional requirements and processes - Strong influencing, negotiation and presentation skills - Demonstrated ability to meet deadlines and set priorities - Ability to perform multiple tasks among various projects while maintaining deadlines in accordance with organization standards - Proficiency in French is an asset - Experience in a healthcare environment preferred - Proficiency in French is an asset - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a dynamic leader with strong experience in strategic planning, business plan development and project management? Do you have the ability to build effective teams, collaborative partnerships and lead change with creative solutions? Are you passionate about exceptional health care and driven by a desire to help others?   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for a temporary Director, Patient Services (12 months contract) who will provide leadership, strategic development, and delivery of patient services operations, which includes accountability for building and maintaining positive relationships with system partners, creating strategic partnerships, achieving strategic and annual performance objectives of the division and planning, developing and integrating new home and community care programs and services based on best practices.   Working in a hybrid model, you will play a lead role in providing connected, accessible, patient-centred care – and supported by our collaborative team that includes over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment   What will you do?  Advance Home and Community Care - Overall leadership and accountability for the delivery of high quality home & community care for patients and families receiving services - Oversees the fidelity of care processes, models of care and ensures the frameworks, tools and processes that enable high quality delivery are in place and continuously improved - Ensures clarity of roles and accountabilities and effective communication structures within and across leadership teams to advance continuity and consistency in care experiences within an integrated home and community care system - Ensures care delivery in accordance with legislation, standards and professional practice guidelines - Provides portfolio, organization-wide leadership to the strategic and operational processes and functions of the portfolio that drive improvement opportunities for care and programming  System Transformation and Leadership - Develops and stewards collaborative, transparent and patient-centred planning processes that are conducive to community partnerships, and collective ownership and pursuit of a shared vision of integrated home and community care and primary care, within the care community - Provides strategic leadership, project sponsorship of complex, multifaceted initiatives that will transform care experiences - From an equity lens, leads and ensures commitment to care community patient and system-oriented collective problem solving structures in order to mitigate patient/system level risks - Articulates and constantly monitors key metrics of the department to assess their efficiency and effectiveness to ensure the highest level of service is being provided - Provides expert advice to executive and senior leaders on future needs and the impact of emerging trends and priorities - Drives the development and implementation of policy and programs including accountability frameworks, performance measures, indicators and results - Represents Home and Community Care Support Services Mississauga Halton in provincial and regional, including joint HCCSS/service provider committees, demonstrating high level political acuity to ensure successful representation; participates on provincial groups as required  Partner Engagement and Stakeholder Relations - Establishes and maintains highly effective and essential relationships and networks on behalf of HCCSS to enable the development of a sustainable health system in Mississauga Halton - Establishes and maintains meaningful connections with others that are directed towards the sharing of values and opportunities for collaboration while building rapport and establishing/developing credibility of Home and Community Care Support Services Mississauga Halton - Collaborates with stakeholders to identify organizational needs, develop strategic options and plans and to capitalize on opportunities for Home and Community Care Support Services Mississauga Halton  Management of Human Resources & Financial Stewardship - Participates in the development of the annual business plan priorities and establishes individual department goals - Provides direction in development of optimization strategies as required to mitigate financial risk while adhering to a principled approach ensuring patient safety and quality care - Cultivates an environment that retains and attracts exceptional people, promoting participation, team work and supports life-long learning - Participates in departmental workforce planning - Provides leadership to all department members and informally to system partners and manages in a manner that motivates, guides and directs employees to the realization of the organization’s values, objectives and performance expectations - Ensures recruitment, performance evaluation, coaching, discipline and termination where necessary are according to Human Resources policy and within the context of collective agreement(s) - Ensures the effective and efficient distribution and utilization of department members based on the established productivity levels, program goals and guidelines    What do you need? - University degree in Health Sciences, Health or Business Administration or related field (or equivalent combination of education and experience); Master’s degree an asset - Minimum 8 to 10 years related experience with 3 to 5 years in a management role (or equivalent combination of education and experience) - Strong experience in effective strategic planning, research, policy processes and evaluation techniques and proven ability to lead change and find creative solutions - Knowledge of the Ontario health care system and related legislation - In-depth understanding of the evolving role of Home and Community Care Support Services within the healthcare sector and the impact on the development of organizational priorities - Excellent knowledge of community resources, the roles of healthcare professionals and an understanding of direct care/case management models used in community health care organizations - A solid understanding of the challenges and issues, methods and techniques for outsourced/ contracted services and service providers - Strong knowledge of tools, systems and databases used in client service delivery and management - Excellent interpersonal skills with the ability to interact with people sensitively, tactfully, diplomatically, and professionally at all times - Demonstrated ability to build and manage relationships in a complex environment - Strong collaboration and negotiation skills with the ability to elicit new ideas, build buy-in and influence strategic direction and decision-making - Ability to manage multiple large projects and facilitate complex discussions involving stakeholders from across the healthcare sector with varying interests and goals - Well-honed conceptual and analytical skills to develop effective solutions to complex problems from multiple sources of information - Superior mentoring, coaching and communication skills - Ability to communicate in French is an asset  We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. Who are we?We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest, however only those selected for an interview will be contacted.

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   We are currently recruiting for two permanent full-time Care Coordinators to float between our Trillium Health Partners hospitals and the Reactivation Care Centre, Church Street site in Toronto.  Hours of work will be Monday to Friday 8:30 to 4:30 or Monday to Friday 10:00 am to 6:00 pm with a requirement to work one Saturday shift and one Sunday shift every 6 weeks.  There is an opportunity to work remotely when assigned to the Reactivation Care Centre.  Candidates must be available to start on October 23rdto attend a full-time (Monday to Friday 8:30 am to 4:30 pm) 5 to 6-week orientation session at our Mississauga office.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   At Mississauga Halton HCCSS we have numerous Temporary Full Time and Permanent Full-Time Care Coordinators positions available.   Candidates will be interviewed for both positions and will be provided the positions based on the fit and needs of the appropriate team.  The start date is October 23 and should be available to attend four to six week Orientation for a period of four to six weeks.    What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language    What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   We are currently recruiting for the following positions for our Access Care Team (ACT).  All roles will include day shifts (8:30 am to 4:30 am or 10 am to 6 pm) and afternoon shifts (1 pm to 9 pm) and some weekend shifts.  During the 6 month probation period, the roles will be working on-site at our Mississauga office.  After probation there is an opportunity to work hybrid, rotating between working from the office and working from home. - permanent part-time 0.6 full-time equivalent – six 8-hour shifts in a two-week pay period - permanent part-time 0.7 full-time equivalent – seven 8-hour shifts in a two week pay period - temporary full-time 1 year contract – 10 shifts in a two-week period   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.