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POSITION SUMMARY:                                                                                                                                   Reporting to the Director, Client Services, this position is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Client Services will provide strong vision and support to Home and Community staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   MAJOR RESPONSIBILITIES:   - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading client services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Client Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   KNOWLEDGE AND SKILLS:   Education:   - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). Experience:   - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Client Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills. - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset  Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2021-5028
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At the Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to putting resources and attention toward improving the engagement, retention and promotion of the incredible talent we have. This is by ensuring our employment practices and processes are designed to prevent discrimination against our people who identify as being Black, Indigenous, visible minority, Francophone, 2SLGBTQ+ community, neurodiversity, disability status, or any other aspect, which makes them unique.     POSITION SUMMARY   Reporting to a Manager, Client Services, the Team Assistant provides administrative support to a number of Coordinators to ensure that clients receive prompt and effective customer service.  The Team Assistant provides a communications linkage between clients, Client Service Coordinators in the community, hospitals and service agencies.  The Team Assistant undertakes a number of administrative processes to prepare and maintain client information files and computer records.  The ability to work in a team environment and to communicate with clients, family, caregivers, service providers, co-workers, community agencies and health care team members is essential to the Team Assistant role and to the achievement of client service objectives.   WHAT WILL YOU DO? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential client records - Enter, update and maintain a high volume of client data in the electronic database - Answer a high volume of telephone inquiries from clients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset
Job ID
2021-5076
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
  CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.  Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2021-5083
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care. Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - Must be fluent in English and French - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred. - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5106
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.     POSITION SUMMARY   As an integral part of this specialized team of nurses, the Rapid Response Nurse (RRN)  provides support for a safe transition from acute care to home care for medically complex older adults with cardiorespiratory symptoms and/or a confirmed diagnosis of COPD or CHF. The RRN communicates closely with the patient's primary care provider/physician, while providing timely and effective chronic disease management. The RRN provides an in-home nursing visit within 3 to 5 business days for patients referred to the program. During this visit, the nurse will confirm the patient hospital discharge care plan if indicated, communicate the importance of primary care to avoid re-hospitalization, and perform medication reconciliation for the patient. This chronic disease management program provided by RRNs is up to 15 weeks in length of stay and is a combination of in home visits and telephone follow-up. Currently, the RRNs are working Monday to Friday from 8:30am-4:30pm.   Responsibilities include: - - Reviewing the discharge care plan and confirming outstanding medical tests have been scheduled and transportation etc. is available. - Either directly or in partnership with a pharmacist, ensures new prescriptions are filled and conducts a medication reconciliation to confirm no drug interactions or contradictions. Review medication protocol with client and caregiver and answer any questions. - Either directly or through the Care Coordinator, initiates contact with primary care physician and provides update on client acute care event and post-discharge regime. Recommends and facilitates, as appropriate, a one-week client follow-up visit with the primary care physician. - Assessment, consultation, and treatment, as indicated; triage client priorities between new referrals and existing caseloads. - Identifies clients requiring an accelerated assessment and home care services and works with the Care Coordinator to facilitate the home assessment visit. - Works collaboratively with team members to provide timely triage of referred clients from the ED and in-patient units using standardized tools and processes - Informs and supports the Care Coordinator in developing the client’s care plan and ensuring a smooth transfer of the primary care physician/provider and pharmacist to the ongoing care team.    QUALIFICATIONS  - - Registered Nurse in good standing with the College of Nurses of Ontario - Minimum of five 3-5 years of relevant experience as a Registered Nurse - Working knowledge of community resources and roles of health care professionals - Working knowledge of the nursing process, the consultation process, program planning and crisis management. - Emergency/critical care and community nursing experience an asset - Completion of Critical Care Course in area of specialty an asset - CNA certification in an area of specialty: GNC (C) or CNCCP (C) an asset - Solid knowledge of health care related legislation and practices - Knowledge of direct care/case management models used in community health care organizations. - Knowledge of Home and Community Care Support Services priorities, policies, practices and service standards - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle. - Able to communicate with clients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues.
Job ID
2022-5224
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
  At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.     POSITION SUMMARY   Reporting to the Manager, Client Services, the Team Assistant will provide courteous, knowledgeable and prompt first contact for clients and callers to the organization. Responsibilities include responding to inbound information calls, inputting client referrals into the electronic form while the client is on the line, making outbound calls where necessary, providing appropriate resolution of the client’s concerns, providing information regarding Placement Services, and linking clients to other agencies, if Home and Community Care Support Services Toronto Central does not provide services.   This part-time position will work two evenings per week (4pm-8pm) and every other weekend for a seven hour shift on both Saturday and Sunday.   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience. - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities. - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability. - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset - Airs Certification is an asset
Job ID
2022-5274
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
POSITION SUMMARY:   Reporting to the Director, Operations, this position is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care.  Leads a team of operations professionals and staff in assessing, prioritizing and completing referrals based on care needs.  Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Client Services will provide strong vision and support to Home and Community staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   MAJOR RESPONSIBILITIES: -  Leads a team of operations professionals and staff delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading client services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Client Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning session   KNOWLEDGE AND SKILLS:   Education:   - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health.  May also have a background and graduate degree in social services, or an MBA (or equivalent).   Experience:   - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs),  and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Client Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills. - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CHRIS, RM&R/Strata, AcuteNet, InterRAI tools, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2022-5470
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated and free to be who they are at work. That is why we are intentionally committed to equity, inclusion, diversity and anti-racism by providing an accessible and inclusive work place for all persons. POSITION SUMMARY:   Reporting to the Director, Operations, this position is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care.  Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Client Services will provide strong vision and support to Home and Community staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   MAJOR RESPONSIBILITIES:   - Leads a team of operations professionals and staff delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading client services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Client Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.     KNOWLEDGE AND SKILLS:       Education:   - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health.  May also have a background and graduate degree in social services, or an MBA (or equivalent). - Must be a regulated health professional as governed under the Regulated Health Professions Act, 1991 (RHPA) and health profession Acts (i.e., Medicine Act, 1991) of Ontario.       Experience:   - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs),  and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Client Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills. - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CHRIS, RM&R/Strata, AcuteNet, InterRAI tools, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset      Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during
Job ID
2022-5607
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Greater Toronto
CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced, bilingual, registered nurse (RN), with clinical experience in providing mental health and/or addictions services for children and youth? Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Bilingual Mental Health and Addictions Nurse, you will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. You will play a key role in supporting students and/or parents access services such as family health care, community mental health and/or addictions agencies. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues (ie. Medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others What must you have?   - Membership, in good standing, with the College of Nurses of Ontario - Fluent in English and French - 2+ years of recent clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Advanced assessment and diagnostic reasoning skill - Strong critical thinking and problem solving skills - Solid knowledge of health care related legislation and practices - Excellent interpersonal, communication, assessment, decision-making skills and high flexibility is required - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Case Management Certificate and/or case management experience - Experience working in schools What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5631
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
  Are you an experienced Finance Operations Manager eager to provide good financial stewardship and control in the organization’s financial processes? Are you passionate about exceptional health care and driven by a desire to help others? You’re looking in the right place.   As the Manager, Finance Operations, leading the Accounts Payable Team, you will be responsible for monitoring and analyzing financial data that supports the executive management team making the best operational decisions for the organization. You will manage operational expenses, internal reporting and provide operational decision support. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - Lead the Accounts Payable team - Manage payment, costing and operational expense related process: review, reconcile and approve all payments - Responsible for management reporting and ad-hoc projects, such as system upgrades, client service related projects and HCCSS regional and cross-region projects - Build strong relationships with internal and external stakeholders to provide financial and business support - Facilitate Annual audit - Support monthly internal reporting and Quarterly Ministry of Health reporting - Manage Chart of Accounts, P-cards, and compliance with expense policies - Oversee treasury: Manage day-to-day banking - Dot-line leadership to corporate procurement projects   What must you have? - University degree in Finance or a related discipline or equivalent combination of education and experience - Chartered Professional Accountant Designation or equivalent required - Minimum of 5-7 years of progressive professional management/leadership experience with minimum of 2 years in a management role - Passion for providing client-centric services - Able to effectively communicate complicated financial information to non-financial audiences - Financial statement and reconciliation skills - Experience in a high-volume payment processing environment    What would give you the edge? - A leader and role model to Finance team - Previous experience in HealthCare or public sector - Contract and procurement management experience    What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who are we?​ We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams to deliver responsive, accessible, integrated, pateint-centred care.   Why join us? If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5634
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a HospitalCare Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.  Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5658
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
  CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Technical Project Manager eager to plan, oversee and execute large-scale projects? Are you looking to take an active role in the designing of network and server architecture? You’re looking in the right place. As a Technical Project Manager, you will be responsible for the successful planning, overseeing and executing of a large scale project to migrate IT infrastructure, software, supports, and processes from the University Health Network (UHN) to a regional data centre managed by Home and Community Care Support Services (HCCSS) (i.e. “The UHN Migration Project”). Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Coordinate, as part of a team, the planning, prioritization and execution of the UHN Migration project and sub-projects that are tied to overall business objective to work cohesively as a provincial organization. - Define and monitor progress on project milestones, deliverables and risks at all stages of the project life cycle.  - Build internal and external relationships, fostering alignment and commitment to project deliverables. - Work with project teams to develop communication strategies and materials to support sustained process changes, highlighting potential improvement areas and enabling change management methodologies. - Act as a central liaison between other HCCSS business units, Ontario Health, and the University Health Network for all matters relating to the UHN Migration Project.  - Work with subject matter experts to compose technical documentation, proposals, and analysis relating to project deliverables. - Models the principles of diversity and inclusion and actively works to create a welcoming and inclusive environment - Perform other duties as required.   What must you have? - Bachelor’s degree in business administration, computer science and/or relevant field, or equivalent relevant experience. - Project Management Professional (PMP), ITIL, or Microsoft certifications are considered assets. - Minimum 3 years of work experience in managing progressively larger and more complex technical projects, and knowledge of associated project management tools. - Understating of Information Technology infrastructure design, implementation, and migration methodologies. - Demonstrated experience in applying change management techniques. - Demonstrated knowledge of business process management, operational excellence and sustainability knowledge. - Demonstrated experience in a customer service and/or client-centric environment. - Experience coaching team members and colleagues, resolving potential conflicts and keeping team members motivated, engaged and on track to ensure delivery of excellent quality work. - Proficient in running effective meetings, conducting project performance reviews, as well as engaging team members as necessary and facilitating clear accountability of the work. - Ability to lead a team and keep each member motivated and engaged. - Successfully manage team members, resources, clients and/or stakeholders. - Demonstrated ability to schedule project deliverables effectively, setting goals and evaluating the performance of your team and provide suggestions for improvement when needed. - Demonstrated effective time management, organization and planning skills has led to successful project completion. - Good knowledge of data analysis and data collection. - Detail oriented with excellent analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex, or ambiguous. - Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.   What would give you the edge? - Knowledge and understanding of collective agreements and unionized work environments. - Knowledge and understanding of community-based health care service and organizations. - Adult training techniques and tools are considered assets. What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?  If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5660
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto