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Posted Date 7 months ago(1/12/2022 10:22 PM)
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.   As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.   By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for candidates for upcoming Team Assistant opportunities - PFT, PPT and TFT.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate  What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills  What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language         Who we are Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.   All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.  
Job ID
2018-4201
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 2 years ago(3/3/2020 10:57 AM)
***One Temporary Full-time position available at Humber River Hospital, Wilson Site***   Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language     Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. The Central LHIN is responsible for planning, funding and integrating health services as well as delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. This includes over $2 billion in funding to more than 90 health service providers such as hospitals, long-term care homes, community health centres, mental health and addiction service providers, and community support services.       All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Central LHIN is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2020-4553
Company
Home and Community Care Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 1 year ago(5/12/2021 9:32 AM)
Team Assistant (Part-Time Position Available) POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required.
Job ID
2021-4854
Company
Home and Community Care Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 12 months ago(8/19/2021 10:35 AM)
*Note: this is an opportunity with Ontario Health, Central Region*   About Ontario Health (OH)   Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families and health care providers.   Regionally, operating as Ontario Health’s front door to the communities we serve, we are helping to advance quality improvement, improve access and equity, enhance outcome and results measurement, drive health system integration, and support issues and relationship management. This regional work enhances Ontario Health’s learnings across Ontario, improving the integration of service for patients and diverse communities, and support for health care and service partner organizations.   Want to make a difference in your career? Consider this opportunity!   Reporting to the Director, Performance, Contracts and Allocation, the Health System Accountability and Contract Specialist is responsible for developing, implementing, monitoring and managing accountability agreements and contracts, and for providing responsive client/provider relations. This role will deliver on its mandate by creating transparent processes that are supported by sound data analysis and collaborative decision making reflecting the principles of fairness, integrity and accountability. The Health System Accountability and Contract Specialist will be engaged in the implementation, and evaluation of performance and contract management initiatives. Here is what you will be doing: - Facilitates the development, implementation and monitoring of performance and accountability standards and initiatives - Supports the negotiation of performance plans and targets with service providers, establishing clear expectations and outcomes - Supports the management, monitoring and evaluation of health system performance in accordance with performance, accountability and priorities. - Supports performance improvement processes including performance improvement and operational reviews and contributes to the identification of emerging issues, acts on performance improvement opportunities and considers/understands the root cause of performance issues - Contributes to the development of policies, procedures and strategies for performance management by drawing on expert resources and best practice - Collaborates with stakeholders in response to requests for resources to inform the development of contract performance expectations. - Utilizes understanding of current trends and future directions to provide input to improve system performance, efficiency and effectiveness. - Supports locally the analysis and implementation of Health System Funding Reform and other funding strategies and initiatives. - Supports the implementation and monitoring the quality improvement framework and contributes expert advice with regard to accountability and performance methods that will inform activities related to health service providers’ performance expectations. - Builds internal collaborations and partnerships to advance improved health service providers’ quality and performance. - Supports and maintains contract document management and monitors and ensures all contracts are maintained, current and meet legislative and regulatory requirements. - Supports internal and external reviews and audit task forces to improve systems and ensure data integrity. - Supports and maintains Contract policies, procedures and practices as necessary. - Maintains effective working relationships with all stakeholders to stay current with emerging issues, implement new processes, and find ways to further improve performance monitoring - Supports the achievement of organizational goals, objectives and integration strategies through integration, performance and accountability, quality and decision support with specific reference to the organization’s Annual Business Plan. - Promotes cross-functional team work by encouraging team members to share information, knowledge and expertise and utilizing these inputs throughout the planning, implementation and evaluation lifecycle - Contributes to teams and team-based work, including the encouragement of open communication, and the utilization of teams to make shared decisions. Here is what you will need to be successful: - Master’s degree in health administration, health planning, business administration or equivalent relevant field experience, preferred - Five years progressive experience in a similar role or equivalent - Knowledge of the Ontario health system within the context of the larger health system - Good knowledge of concepts, leading practices and procedures for contract development, administration management, monitoring and compliance - Good knowledge of related budgeting, financial, and monitoring processes and RFP tools/systems (e.g., billing, invoicing, planning, performance reporting, etc.) - Demonstrated planning and organizing skills to manage a variety of contracts and processes simultaneously - Strong communication, negotiation and conflict resolution skills as well as evidence of ability to promote and maintain interpersonal relationships and strategic partnerships - Strong skills in community stakeholder engagement and effective collaboration with internal and external partners - Strong writing skills - Ability to work independently and as a part of a team - Evidence of experience in the successful development, implementation and monitoring of operational, performance / accountability and quality improvement initiatives - Solid knowledge of performance metrics, quality improvement, data and financial analysis and reporting - Evidence of experience and success with data and statistical analysis, statistical quality control methods, research design, and estimation and modeling methods - Experience utilizing statistical, data management, extraction and reporting tools and software - Understanding of population health status and health service datasets and information sources e.g. Provincial Health Planning Database, CIHI, ICES - Professional affiliations are an asset. Employment Location: Within Ontario Health Central Region geography, with work from home option   Employment Type: Permanent Full-time     We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4964
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 5 days ago(8/10/2022 4:25 PM)
POSITION SUMMARY:                                                                                                                                   Reporting to the Director, Client Services, this position is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Client Services will provide strong vision and support to Home and Community staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   MAJOR RESPONSIBILITIES:   - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading client services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Client Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   KNOWLEDGE AND SKILLS:   Education:   - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). Experience:   - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Client Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills. - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset  Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2021-5028
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 9 months ago(11/22/2021 3:31 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care.  Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required.  - Additional language skills preferred. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred. - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5075
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 9 months ago(11/22/2021 3:37 PM)
At the Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to putting resources and attention toward improving the engagement, retention and promotion of the incredible talent we have. This is by ensuring our employment practices and processes are designed to prevent discrimination against our people who identify as being Black, Indigenous, visible minority, Francophone, 2SLGBTQ+ community, neurodiversity, disability status, or any other aspect, which makes them unique.     POSITION SUMMARY   Reporting to a Manager, Client Services, the Team Assistant provides administrative support to a number of Coordinators to ensure that clients receive prompt and effective customer service.  The Team Assistant provides a communications linkage between clients, Client Service Coordinators in the community, hospitals and service agencies.  The Team Assistant undertakes a number of administrative processes to prepare and maintain client information files and computer records.  The ability to work in a team environment and to communicate with clients, family, caregivers, service providers, co-workers, community agencies and health care team members is essential to the Team Assistant role and to the achievement of client service objectives.   WHAT WILL YOU DO? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential client records - Enter, update and maintain a high volume of client data in the electronic database - Answer a high volume of telephone inquiries from clients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset
Job ID
2021-5076
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 1 month ago(7/11/2022 2:47 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   As an integral part of this interdisciplinary team, the Mental Health and Addictions Nurse will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. The nurses will assist school boards in recognizing and responding to student mental health and addiction issues and work with the boards to develop strategies to address student mental health and addictions needs. The MHA nurse will play a key role in providing the support in helping students and/or parents access services such as family health care, community mental health and/or addictions agencies.   RESPONSIBLITIES INCLUDE:   - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues ie. medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide, or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others  QUALIFICATIONS   - Registered Nurse in good standing with the CNO; Case Management Certificate is an asset - Must be fluent in English and French - A minimum of two (2) years relevant clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Experience working in schools is an asset - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skill - Demonstrated excellent interpersonal, decision-making skills, and high flexibility is required - Ability to work independently, interdependently and co-operatively in a busy multi-disciplinary situation - Strong critical thinking and problem solving skills - Effective communication and listening skills - Ability to multi-task and work in a fast paced environment - Demonstrated care coordination, assessment, and interviewing skills - Good understanding of the roles of other health care professionals affiliated with the Toronto Central LHIN Knowledge of funding agencies available to support Toronto Central LHIN clients - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired - Demonstrated computer literacy in a Windows environment is required - Knowledge of and experience working with culturally diverse groups
Job ID
2021-5082
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 4 weeks ago(7/19/2022 3:10 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care.  Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required.  - Additional language skills preferred. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5083
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 9 months ago(11/26/2021 4:54 PM)
Ontario’s health care system is evolving and, Home and Community Care Support Services (HCCSS) Central West (formerly known as Central West LHIN), in close partnership with Ontario Health Teams (OHTs), is on the forefront of helping to build a modern, technologically supported health care system that will enable integrated teams of health care professionals to deliver the best possible care for improved patient outcomes. By building high-performing integrated care delivery systems that provide seamless, fully coordinated care for patients, OHTs will help to achieve better outcomes for patients across the province. As an essential component of an integrated and sustainable health care system, this includes a strong and robust Home and Community Care sector.     More than ever, your skills and experience are needed now and into the future, which is why we want you to join us in being part of the journey. We invite you to learn more about OHTs in our area by clicking here. The future of health care in Ontario is now. Join Ontario Health’s Home and Community Care Support Services Central West team and together, we will build a healthier community for all.   Central West LHIN now operating under the business name Home and Community Care Support Services (HCCSS) Central West is seeking a Regular Full-Time Registered Nurse - Mental Health & Addictions. Reporting to the Manager, Home and Community Care, the HCCSS Mental Health & Addictions RN is responsible for: providing essential health related advice and support to educators within schools and develop individual care plans for clients with mental health and addictions needs, in collaboration with mental health workers where indicated. They will also be required to provide input to the mental health and addiction needs of students.   Status:              Regular Full-Time (35 hours/week)   Program Outline:   The Mental Health & Addiction Nurses in District School Boards Program is important to Ontario’s plan to improve services and support for children and youth with mental health and addictions needs. As part of the overall commitment through Ontario’s Comprehensive Mental Health and Addictions Strategy, the program will help district school boards build the capacity to recognize and respond to student mental health and addiction issues.    Qualifications: - Registered Nurse (BScN or diploma) - Membership, in good standing with the College of Nurses Ontario - Case Management Certificate is an asset - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) - Knowledge of the mental health and addictions service system for children and youth - Direct clinical experience in providing mental health and/or addictions services for children and youth - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skills - Must be able to practice independently and interdependently - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization - Able to communicate with clients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the HCCSS’ mission and values.      Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to their start date.     Who We Are:   A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the Patients First Act, Home and Community Care Support Services are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.   How to Apply:   If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.   We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.   We thank you for your application, however only those selected for interview will be contacted.
Job ID
2021-5086
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 8 months ago(12/24/2021 8:58 AM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care. Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - Must be fluent in English and French - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred. - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5106
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 6 months ago(2/9/2022 10:31 AM)
HUMAN RESOURCES BUSINESS PARTNER (HRBP, HR Business Partner) STATUS: Permanent, Full-Time LOCATION: Waterloo, ON     PRIMARY PURPOSE Reporting to the Manager, Human Resources the successful candidate will be a proficient partner who acts as the first point of contact for all HR related issues including HR policies and procedures, recruitment, compensation, performance management, employee and union relations, and general human resources administration. Working in conjunction with the HR team, the Human Resources Business Partner contributes to the development and implementation of HR initiatives, promotes departmental efficiency and supports the overall needs of employees and the organization to ensure success of the corporate strategic plan goals and objectives. These functions are performed in a positive and leading-edge manner.   MAJOR DUTIES AND ACCOUNTABILITIESProgram and Operations Inform, advise and guide employees and members of the leadership team on various programs offered by the Human Resources Department: - Partners with members of the leadership team to ensure all employment practices are in accordance with HR policies, employment laws, regulatory compliance requirements, and organizational objectives - Advises and supports the leadership team on issues related to recruitment, employee relations, health and safety, performance management, and attendance management - Works with the HRBP Program, maintains and enhances the Home and Community Care Support Services Waterloo Wellington (HCCSSWW) Health and Safety program - Builds and maintains effective working relationships with union representatives and other stakeholders - Identifies best practices in Human Resources and opportunities to improve existing practices, processes and procedures - Coordinates and facilitates the recruitment and selection process including posting positions utilizing a variety of recruitment resources such as job boards, social media, resume database, job fairs, coordinating recruitment advertising, shortlisting and interviewing qualified candidates as well as completing the references and onboarding qualified candidates based on departmental operational needs - Interpretations and applications of collective agreements - Develops workplace policies and procedures - Participates and chairs relevant committees - Coordinates and participates as an active member on various committees, teams as requested - Able to function independently and skillfully; providing quality services while working as a part of a Multi-Disciplinary Team - Manages sensitive issues discreetly and maintains neutral professionalism - Uses ethical decision framework for all activities - Other duties as required.   EDUCATION AND EXPERIENCEEducation: - Post-Secondary Education in Human Resources Management, Labour Studies or Business with focus on Human Resources and a minimum of 3 years progressive experience working in a HR role within a unionized environment; or a Human Resources Certificate and a minimum of 5 years of equivalent progressive experience in a HR related role. - A Certified Human Resources Professional or Leader (CHRP/CHRL) designation is preferred   Experience: - Demonstrated knowledge of HR practices, labour legislation, health and safety, labour relations, and, online and electronic job application systems and processes, recruitment best practices - Models behaviors that support engagement of staff, and drives culture and change management initiatives - Ability to multi-task in a fast paced environment with attention to detail - Strong interpersonal, analytical, and communication skills required - Oral and written fluency in French is an asset - Successful track record of implementing HR programs and policies - Ability to build effective relationships amongst all levels of the organization   HCCSS Waterloo Wellington is an equal opportunity employer.  Individuals with a disability requiring accommodation during the application and/or the interview process should contact Human Resources at hr.ww@HccOntario.on.ca for assistance.    Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, to Human Resources (e-mail: hr.ww@HccOntario.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2022-5153
Company
Home and Community Care Support Services Waterloo Wellington
Job Location
Waterloo,Ontario,Canada
Posted Date 5 months ago(3/2/2022 2:43 PM)
HUMAN RESOURCES BUSINESS PARTNER Full-Time, Permanent   PRIMARY PURPOSE Reporting to the Manager, Human Resources the successful candidate will be a proficient partner who acts as the first point of contact for all HR related issues including HR policies and procedures, recruitment, compensation, performance management, employee and union relations, and general human resources administration. Working in conjunction with the HR team, the Human Resources Business Partner contributes to the development and implementation of HR initiatives, promotes departmental efficiency and supports the overall needs of employees and the organization to ensure success of the corporate strategic plan goals and objectives. These functions are performed in a positive and leading-edge manner.   MAJOR DUTIES AND ACCOUNTABILITIESProgram and Operations Inform, advise and guide employees and members of the leadership team on various programs offered by the Human Resources Department: - Partners with members of the leadership team to ensure all employment practices are in accordance with HR policies, employment laws, regulatory compliance requirements, and organizational objectives - Advises and supports the leadership team on issues related to recruitment, employee relations, health and safety, performance management, and attendance management - Works with the HRBP Program, maintains and enhances the Home and Community Care Support Services Waterloo Wellington (HCCSSWW) Health and Safety program - Builds and maintains effective working relationships with union representatives and other stakeholders - Identifies best practices in Human Resources and opportunities to improve existing practices, processes and procedures - Coordinates and facilitates the recruitment and selection process including posting positions utilizing a variety of recruitment resources such as job boards, social media, resume database, job fairs, coordinating recruitment advertising, shortlisting and interviewing qualified candidates as well as completing the references and onboarding qualified candidates based on departmental operational needs - Interpretations and applications of collective agreements - Develops workplace policies and procedures - Participates and chairs relevant committees - Coordinates and participates as an active member on various committees, teams as requested - Able to function independently and skillfully; providing quality services while working as a part of a Multi-Disciplinary Team - Manages sensitive issues discreetly and maintains neutral professionalism - Uses ethical decision framework for all activities - Other duties as required.   EDUCATION AND EXPERIENCEEducation: - Post-Secondary Education in Human Resources Management, Labour Studies or Business with focus on Human Resources and a minimum of 3 years progressive experience working in a HR role within a unionized environment; or a Human Resources Certificate and a minimum of 5 years of equivalent progressive experience in a HR related role. - A Certified Human Resources Professional or Leader (CHRP/CHRL) designation is preferred   Experience: - Demonstrated knowledge of HR practices, labour legislation, health and safety, labour relations, and, online and electronic job application systems and processes, recruitment best practices - Models behaviors that support engagement of staff, and drives culture and change management initiatives - Ability to multi-task in a fast paced environment with attention to detail - Strong interpersonal, analytical, and communication skills required - Oral and written fluency in French is an asset - Successful track record of implementing HR programs and policies - Ability to build effective relationships amongst all levels of the organization   HCCSS Waterloo Wellington is an equal opportunity employer.  Individuals with a disability requiring accommodation during the application and/or the interview process should contact Human Resources at hr.ww@Hccontario.ca for assistance.  Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting competition #22-A-02 before 4:30pmon Friday, March 18, 2022 to Human Resources (e-mail: hr.ww@HccOntario.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2022-5182
Company
Home and Community Care Support Services Waterloo Wellington
Job Location
Waterloo,Ontario,Canada
Posted Date 5 months ago(3/4/2022 4:15 PM)
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5187
Company
Home and Community Care Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 5 months ago(3/4/2022 4:20 PM)
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5188
Company
Home and Community Care Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 2 months ago(6/27/2022 2:42 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity. POSITION SUMMARY: Reporting to the Manager, Contracts and Performance, this position provides data analysis, reporting, and communications to support the contract and performance management of Vendors and Service Provider Organizations (SPOs).     MAJOR RESPONSIBILITIES - Supports and upholds the Mission, Vision, Values and Code of Conduct of Home and Community Care Support Services (HCCSS) Toronto Central. - Reviews, analyzes, and organizes data related to SPOs; monitors and implements best practice contract, performance, and accountability management initiatives, including quality and performance audits; and evaluates mitigation plans for service under delivery. - Reviews SPO reports and confirms that reporting requirements have been met and that internal performance monitoring tools are populated and distributed to appropriate parties; utilizes strong understanding of contract management to advise and proffer interpretations to staff and management.  - Collects, collates, and analyzes required data for the Contracts and Performance team related (but not limited to) volume and market share, geographic distribution of services, contract management indicators, SPO scorecards, and product and service utilization trends and usage. - Drafts presentation materials, briefing notes, and executive summaries for various audiences, including the Executive Leadership Team. - Supports Manager, Contracts and Performance and Risk team to investigate complaints and risk events related to patient care. - Collaborates with the manager to identify strategies and solutions to non-routine problems where information and precedence are not available. - Calculates formulas and values for content of agreements. Extracts data to populate agreements as appropriate. Extracts data to populate performance reports and tools to determine performance against contracted targets and obligations. - Coordinates activities related to Home and Community Care contracts and refreshes performance schedules, targets, and indicators as directed by the Director and Manager of Contracts and Performance. - Maintains and updates the Ontario Health Shared Services - Toronto Central contract management database - Updates market share data and equipment and Supplies formularies in Client Health and Related Information System (CHRIS). - Collaborates with clinical services to maintain accurate contract formulary lists of Medical Equipment, Supplies, Infusion, and Negative Pressure Wound Therapy - Analyzes data, prepares reports, and actively communicates findings to senior management for the purpose of decision-making. - Uses and where necessary develops, formats, and distributes appropriate methods and tools to collect data and monitor SPO performance. - Contributes to inter-LHIN and ministry dialogue regarding performance standards and agreements and their application to SPOs as required and requested. - Supports and organizes work related to Working Groups, provides secretariat support for meetings, and participates on project teams as required and requested. - Develops educational strategies and materials to promote joint Home and Community Care Support Services Toronto Central and Service Provider operational processes KNOWLEDGE & SKILLS: Education - Bachelor’s degree in related area such as Health Administration or Business Administration, or equivalent relevant field or work experience. Experience - Three to five years of experience in a health related project management role. - Strong knowledge of concepts and models used in data analysis.  - Experience developing and implementing performance measurement tools and processes, preferably in the public sector and/or the health care industry. - Strong writing and presentation skills - Ability to build, enhance and maintain relationships with service providers and vendors. - Excellent organizational, time management, interpersonal and communication skills. - Demonstrated skills in facilitation, collaboration and negotiation with multiple stakeholders and service providers. - Excellent knowledge of software programs in the Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Outlook). Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2022-5219
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 2 months ago(6/6/2022 1:50 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.     POSITION SUMMARY   As an integral part of this specialized team of nurses, the Rapid Response Nurse (RRN)  provides support for a safe transition from acute care to home care for medically complex older adults with cardiorespiratory symptoms and/or a confirmed diagnosis of COPD or CHF. The RRN communicates closely with the patient's primary care provider/physician, while providing timely and effective chronic disease management. The RRN provides an in-home nursing visit within 3 to 5 business days for patients referred to the program. During this visit, the nurse will confirm the patient hospital discharge care plan if indicated, communicate the importance of primary care to avoid re-hospitalization, and perform medication reconciliation for the patient. This chronic disease management program provided by RRNs is up to 15 weeks in length of stay and is a combination of in home visits and telephone follow-up. Currently, the RRNs are working Monday to Friday from 8:30am-4:30pm.   Responsibilities include: - - Reviewing the discharge care plan and confirming outstanding medical tests have been scheduled and transportation etc. is available. - Either directly or in partnership with a pharmacist, ensures new prescriptions are filled and conducts a medication reconciliation to confirm no drug interactions or contradictions. Review medication protocol with client and caregiver and answer any questions. - Either directly or through the Care Coordinator, initiates contact with primary care physician and provides update on client acute care event and post-discharge regime. Recommends and facilitates, as appropriate, a one-week client follow-up visit with the primary care physician. - Assessment, consultation, and treatment, as indicated; triage client priorities between new referrals and existing caseloads. - Identifies clients requiring an accelerated assessment and home care services and works with the Care Coordinator to facilitate the home assessment visit. - Works collaboratively with team members to provide timely triage of referred clients from the ED and in-patient units using standardized tools and processes - Informs and supports the Care Coordinator in developing the client’s care plan and ensuring a smooth transfer of the primary care physician/provider and pharmacist to the ongoing care team.    QUALIFICATIONS  - - Registered Nurse in good standing with the College of Nurses of Ontario - Minimum of five 3-5 years of relevant experience as a Registered Nurse - Working knowledge of community resources and roles of health care professionals - Working knowledge of the nursing process, the consultation process, program planning and crisis management. - Emergency/critical care and community nursing experience an asset - Completion of Critical Care Course in area of specialty an asset - CNA certification in an area of specialty: GNC (C) or CNCCP (C) an asset - Solid knowledge of health care related legislation and practices - Knowledge of direct care/case management models used in community health care organizations. - Knowledge of Home and Community Care Support Services priorities, policies, practices and service standards - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle. - Able to communicate with clients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues.
Job ID
2022-5224
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 4 months ago(4/22/2022 4:26 PM)
Community Care Coordinator Positions Available Temporary Full time Contract   Reporting to the Manager, Home and Community Care, the Community Care Coordinator in collaboration with the patient, caregiver and/or family, plans, implements and evaluates the delivery of services(s) and reassesses them in a fiscally responsible manner through face to face assessments. In partnership with the community, the Care Coordinator promotes awareness of the services of Home and Community Care Support Services Central and acts as an entry point to the community health care system. In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.   SHIFT REQUIREMENTS  Scheduled hours and days require flexibility in order to meet the needs of the Home and Community Care Support Services Central and its patients. These may include occasional evenings, weekends and statutory holidays. Initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.   SALARY RANGE As per the collective agreement.   QUALIFICATION - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP), or - Diploma in nursing along with relevant certificate programs or relevant Home and Community Care Support Services experience. - Current registration with the appropriate regulating college. - Current and cleared Vulnerable Sector Check. - Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting. - Knowledge of community and government resources and relevant legislation. - Excellent assessment, negotiation and problem solving skills. - Excellent interpersonal, communication, organization and time management skills. - Bilingualism (English/French) considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Must be able to practice in a culturally sensitive manner. - Ability to operate within patients’ homes. - Ability to wear protective masks as required. - A reliable motor vehicle is required for this position as is the requirement to be a responsible driver. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required. - Current and cleared Vulnerable Sector check is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5239
Company
Home and Community Care Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 4 weeks ago(7/19/2022 4:36 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity. POSITION SUMMARY: Reporting to the Director, Finance and Corporate Services, the Finance Manager, FP&A manages the budget development and monitors financial performance; including the development and monitoring of KPI. Responsible for internal and external financial reporting; the incumbent will create and maintain a collaborative environment working closely with cross functional business partners.   MAJOR RESPONSIBILITIES - Develops and manages organizational budgets and forecasts. - Manages and facilitates Month-End closing, Annual Audit. - Provides monthly management reports, and variance analysis, identifying risks and opportunities. - Supports VPs and leadership team, acting as financial advisor, provides observations and recommendations to operational partners. - Assists external reporting, to the Ministry of Health and Long Term Care (MOHLTC), such as ARR Trial Balance Submission quarterly and year end reports; - Maintain strong relations with external customers and partners such as other HCCSSs, Ontario Health and the MOH. - Maintains policies, procedures and other financial control functions and formulates recommendations for improvement. - Leads and coaches a team of FAs - Other responsibilities and duties assigned to support the operational requirements of the organization. KNOWLEDGE & SKILLS: Education, Experience and Skills - Five (5) to seven (7) years relevant experience with minimum of two (2) years in a management role – in the healthcare or public sector is preferred - Holds a relevant accounting designation (e.g. CPA) - In-depth knowledge of generally accepted accounting principles and best practices in budgeting, financial planning, forecasting and reporting; able to effectively communicate complicated financial information to non-financial audiences - Strong analytical understanding to support root cause identification to develop appropriate solutions, MBA is considered as bonus but not required. - Demonstrates ability or transferable skills in understanding of statistical data pertaining to the healthcare environment - A leader and role model to other members of the organization  We offer competitive salary and employee benefits, including pension contributions with HOOPP. Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2022-5257
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 3 months ago(5/16/2022 4:54 PM)
  At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.     POSITION SUMMARY   Reporting to the Manager, Client Services, the Team Assistant will provide courteous, knowledgeable and prompt first contact for clients and callers to the organization. Responsibilities include responding to inbound information calls, inputting client referrals into the electronic form while the client is on the line, making outbound calls where necessary, providing appropriate resolution of the client’s concerns, providing information regarding Placement Services, and linking clients to other agencies, if Home and Community Care Support Services Toronto Central does not provide services.   This part-time position will work two evenings per week (4pm-8pm) and every other weekend for a seven hour shift on both Saturday and Sunday.   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience. - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities. - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability. - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset - Airs Certification is an asset
Job ID
2022-5274
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada