Career Opportunities

IT Systems Coordinator North Simcoe Muskoka   CARE AND BE CARED FOR – THIS IS YOUR HOME   Posting Number: NU 24-05 Job Classification: IT Systems Coordinator Department: Information Technology EmploymentStatus: Permanent Full-Time OfficeLocation: Barrie PostingDate: April 10, 2024 PostingClosingDate: April 17, 2024 Apply to with resume/cover letter to: nsm.hr.careers@hccontario.ca   What will you do? This position is responsible for implementation and upgrade, ongoing support and maintenance, consultation and/or promotion of Information Technology (IT) systems (applications, hardware, infrastructure, etc.) and will participate in the successful delivery of IT solutions to meet Health Shared Service Ontario (HSSO) business needs. This role will provide first and second-tier technical support to internal and external Customers, as well as assistance to all members of the IT Team.   The IT Systems Coordinator will apply advanced skills and knowledge to ensure that IT systems and/or applications are available to meet the demands of the organization by applying the principles and skills of change management, incident and problem management and resolution, performance management, emergency response and communication. In addition, advanced skills in project leadership, communication and presentation and business process analysis and improvement will be utilized to ensure that the IT systems continue to meet the requirements of the organization. What must you have? Educational & Experience - Four year university degree in computer science or a related discipline or an equivalent combination of education and experience satisfactory to the Home and Community Care Support Services. - Microsoft Certified Systems Engineer (MSCE) certificate, Microsoft Certified Systems Administrator (MCSA) certificate, Microsoft Certified Database Administrator (MCDBA) (preferred). - Certification related to currently used network administration software (preferred). - Certification in relevant IT service management courses such as IT Infrastructure Library (ITIL) courses (preferred). - Three (3) to five (5) years’ experience with application, database, operating system and/or networking technologies including Windows Servers, SQL and/or BackOffice technology, LAN/WAN and Internet environments, and the configuration and operation of a variety of network and computer equipment. - Demonstrates experience in patient focused IT Services teams and services. Key Initial Responsibilities - Integrates, enhances, maintains, and supports the operation of IT infrastructure and services. - Participate in the communication process associated with managing critical outages and performance degradation. - Interface with HSSO, vendors and suppliers and other external support as required. - Develop and/or maintain the documentation for the various components in the IT environment including: configurations, guidelines, processes/procedures, knowledge base content and change management documentation. - Provide support services either remotely (preferred) or in-person for hardware, applications and the network environment by resolving IT-related issues for internal and external Customers within specified timelines. - Engage internal and/or external technicians for technical support when necessary. - Provide system administration of applications, servers, network equipment, etc. - Participate in IT after-hours on-call rotation and be able to provide support by telephone and/or by remote access. - Test, install, integrate, configure and monitor components in the IT environment. - Identify, document, monitor, investigate, manage, and resolve problems. - Apply configuration management practices and processes in order to ensure operational effectiveness and stability. - Maintain and ensure appropriate user access to information through application configuration, folder/role/group-based permissions to be used by the staff change process. - Support and develop the documentation for continuity of support across the IT team and for information sharing across the organization. - Maintain an environment for testing, developing and/or deploying updates, upgrades or images to workstations in the environment. - Maintain and support backup and recovery processes and procedures for the computing environment.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced Contracts Specialist seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   Reporting to the Senior Manager, Contract Modernization and Implementation the Temporary Contracts Specialist – Medical Equipment & Supplies (MES) provides data analysis, reporting, and communications to support the contract and performance management of MES vendors.The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What will you do? - Reviews, analyzes, and organizes data related to MES vendors; monitors and implements best practice contract, performance, and accountability management initiatives, including quality and performance audits; and evaluates mitigation plans for service under delivery. - Reviews MES vendor reports and confirms that reporting requirements have been met and that internal performance monitoring tools are populated and distributed to appropriate parties; utilizes strong understanding of contract management to advise and proffer interpretations to staff and management. - Collects, collates, and analyzes required data for the Contract Modernization and Implementation Team related (but not limited to) volume and market share, geographic distribution of services, contract management indicators, vendor scorecards, and product and service utilization trends and usage. - Drafts presentation materials, briefing notes, and executive summaries for various audiences, including the Executive Leadership Team. - Supports Senior Manager, Contract Modernization and Implementation and the Quality & Risk team to investigate complaints and risk events related to patient care. - Collaborates with the Senior Manager to identify strategies and solutions to non-routine problems where information and precedence are not available. - Calculates formulas and values for content of agreements. Extracts data to populate agreements as appropriate. Extracts data to populate performance reports and tools to determine performance against contracted targets and obligations. - Coordinates activities related to Home and Community Care contracts and refreshes performance schedules, targets, and indicators as directed by the Director and Senior Managers of Contract Modernization and Implementation. - Updates market share data and equipment and supplies formularies in Client Health and Related Information System (CHRIS). - Collaborates with clinical services to maintain accurate contract formulary lists of Medical Equipment, Supplies, Infusion, and Negative Pressure Wound Therapy. - Analyzes data, prepares reports, and actively communicates findings to senior management for the purpose of decision-making. - Uses and where necessary develops, formats, and distributes appropriate methods and tools to collect data and monitor vendor performance. - Contributes to inter-HCCSS and ministry dialogue regarding performance standards and agreements and their application to vendors as required and requested. - Supports and organizes work related to Working Groups, provides secretariat support for meetings, and participates on project teams as required and requested. - Develops educational strategies and materials to promote joint Home and Community Care Support Services vendor and Service Provider operational processes.    What do you need? - Bachelor’s degree in related area such as Health Administration or Business Administration, or equivalent relevant field or work experience. - Supply Chain Management Designation an asset - Three to five years of experience in a health related project management role (preference to candidates with MES experience). - Strong knowledge of concepts and models used in data analysis. - Experience developing and implementing performance measurement tools and processes, preferably in the public sector and/or the health care industry. - Strong writing and presentation skills. - Ability to build, enhance and maintain relationships with service providers and vendors. - Excellent organizational, time management, interpersonal and communication skills. - Demonstrated skills in facilitation, collaboration and negotiation with multiple stakeholders and service providers. - Excellent knowledge of software programs in the Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Outlook).   We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment; successful candidate could live anywhere in the province   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, the Mental Health and Addictions Nurse will be working with district school boards to advise educators, develop individual care plans in collaboration with other professionals and assist boards in developing strategies to address mental health and addiction needs.  Responsibilities for this position will also include: - Assisting school boards in recognizing and responding to student mental health and addiction issues - Providing services and support to students with mild to complex mental health and substance abuse issues - Developing plans for clients with mental health and addiction needs including the transition of students back to school from hospitalization - Medication management and providing support or intervention for issues such as self-harm or treatment refusal What must you have? - Membership, in good standing, with College of Nurses of Ontario. - Minimum 3-5 years of relevant experience as a Registered Nurse. - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system and community resources - Knowledge of the mental health and addictions and service system for children and youth. - Advanced assessment and diagnostic reasoning skills. - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficiency in a Windows environmentWe have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - 2-3 years of relevant experience in providing direct clinical mental health and/or addictions services for children and youth - Effective interpersonal and communications skills and able to adapt communication style to suit different audiences of all ages and backgrounds - Canadian Nurses Association (CNA) certification in an area of specialty - Ability to speak French or another second language What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced Mental Health and Addictions Nurse (RN/BScN) looking for a different kind of practice environment, and comfortable practicing both independently and part of a team? This could be the position for you.   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Erie St. Clair has a need for a Temporary Full-Time Mental Health and Addictions Nurse as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands the importance of quality and safety and requires a high degree of attention to detail and excellent time management skills.   What will you do?   Working in conjunction with the Patient Services Manager, the Mental Health and Addictions Nurse (RN/BScN), will be working with district school boards to advise educators, develop individual care plans in collaboration with other professionals and assist boards in developing strategies to address mental health and addiction needs.  Extensive travel for this position is required between all sites of the Home and Community Care Support Services Erie St. Clair area. Responsibilities will include:  assisting school boards in recognizing and responding to student mental health and addiction issues; providing services and support to students with mild to complex mental health and substance abuse issues; developing plans for clients with mental health and addiction needs including the transition of students back to school from hospitalization; medication management and providing support or intervention for issues such as self-harm or treatment refusal.  The Mental Health and Addictions Nurse will also play a key role in helping students and/or parents’ access services such as family health and/or addictions agencies.  The position will be located within the Erie St. Clair Region. Proficiency in both official languages is required.   NATURE AND SCOPE:   Patient Service Delivery - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues such as medication management for individual students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide, or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others - Provide the support of a health professional in helping students and/or parent(s) to access services such as primary health care or a children’s mental health centre and provide education about options for treatment.  - Provide essential health related advice and support to the Mental Health leaders in developing comprehensive board plans to address a collaborative response to the mental health needs of students. - Act as a spokesperson as required, and interpret the role of Home and Community Care Support Services to patients, health care professionals and to the public.  Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees. - Participate in the orientation of new staff, educators and students within district school boards. - Assesses for and promotes a safe environment for patients, caregivers, family members, and staff. Adhere to health and safety policies/ practices developed and implemented by Home and Community Support Services Erie St. Clair. - Participates in establishing, maintaining, and monitoring standards for the Care Coordination. This includes committee work and active participation and contribution to quality initiatives.   What must you have?   - Regulated health care professional holding current registration with a regulated college in Ontario; appropriate university degree or a suitable combination of education and direct experience. - Must be fluent in French and English - both written and verbal skills - Current registration as an RN/BScN in good standing with the College of Nurses of Ontario - 2-3 years of relevant experience required, experience in providing direct clinical mental health and/or addictions services for children and youth preferred - Sound knowledge of the Ontario health care system; the role of Care Coordinator as assessor and health planner, all relevant legislation and available local community resources - Solid ability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) and internet research skills and computer navigation - Ability to analyze information, problem-solve and make good decisions - Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the manager as required - Solid documentation skills (clear, thorough, accurate and timely) - Self-directed with the ability to organize, prioritize and multi-task - Flexible, adaptable and responsive to change - Detail oriented - Effective interpersonal and communications skills and able to adapt communication style to suit different audiences of all ages and backgrounds - Able to lead and facilitate community education sessions - Courteous and respectful in all interactions - Ability to establish and maintain a wide range of contacts with professionals and organizations within the community - Solid effective listening and facilitation skills - Ability to maintain confidential information - Empathy to sensitive issues - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date - Valid Driver’s License and access to a reliable motor vehicle with appropriate business class liability insurance as travel will be required within the Erie St. Clair region.   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   What do I need to know? STARTING DATE:  May 27, 2024 POSITION STATUS: Temporary Full-Time (Monday to Friday 8:30am to 4:30pm) (approximately one year) HOURS OF WORK: 37.5 hours per week SALARY RANGE:  In Accordance with the Collectvie Agreement - Unionized position LOCATION: Chatham, Sarnia or Windsor site   Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   All applications will be reviewed; however, only those selected for an interview will be contacted.   Equity, Inclusion, Diversity and Anti-Racism  Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

JOB POSTING - MANAGER, INFORMATION TECHNOLOGY (IT)   POSITION TITLE:                              Manager, Information Technology     REPORTS TO:                                   Director, Information Technology POSITION STATUS:                          Permanent, Full-Time DIVISION / DEPARTMENT:              Patient Services LOCATION:                                        Waterloo Wellington (Base = Waterloo Office)   COMPETITION NUMBER:                24-A-004 POSTING DATE:                               MondayApril 29, 2024 CLOSING DATE:                               4:30 pm, Monday May 6, 2024   Position Summary Reporting to the Director, Information Technology, the Manager, Information Technology is responsible for leading Home and Community Care Support Services Waterloo-Wellington’s (HCCSS WW) Information Technology operations with a focus on customer support and projects (hardware, software, security, and move planning). The overall goal of the position is to make it easy for HCCSS WW staff to access the high-quality support they need so they can effectively serve our residents and improve the patient experience.   What will you do? - Oversee the day-to-day operations of HCCSS WW’s IT service desks including (but not limited to): maintaining service quality and SLA standards, balancing team workload, ensuring adequate coverage, providing advice, and personally taking on or directly assisting in resolving complex or high priority requests - Providing people management to IT staff through prioritizing and delegating work - Undertaking annual and on-going staff performance management including development/assessment of performance improvement plans, goal setting, identification of learning opportunities, career coaching and on-going mentoring - Developing an annual work plan and support the Director with implementation of the Provincial strategic and operational roadmaps - Providing input and advice on departmental procedures and systems - Supporting the selection of new hardware and software - Maintaining a good understanding of Ministry directives and ensuring they are followed - Keeping abreast of new developments / technologies / processes in the IT industry - Making recommendations to implement innovations to yield improvements/efficiencies - Locally managing any IT-related provincial issues and projects that impact WW operations - Regularly collaborating and communicating with other HCCSS business units and external stakeholders on projects and deployments - Providing both knowledge/expertise as well as core project management services (scope, budget, reporting) for both internal and system-wide projects - Providing leadership on Provence-wide IT initiatives - Managing external contractors to ensure contract is respected and quality is achieved - Providing input to working groups / business leaders / project teams as to how to leverage technology to improve business process - Working with internal customers to ensure technical support is meeting business needs - Other duties as assigned.   What must you have? - Education and experience typically includes a university degree / college diploma with specialization in computer science / technology, and 5 – 7 years of experience - Expertise in technical systems analysis and management, including hands-on experience with computer networks, hardware, and software - Experience with supervising others in a customer service-focused environment - Certification in ITIL Foundation - Certification(s) in Microsoft 365, Azure, and related products is an asset - Knowledge of the Ontario health sector including current Digital Health strategies and initiatives - Knowledge of IT specific privacy and security regulatory environment - Knowledge of project management methodologies - Knowledge of the HCCSS’s programs and services - Knowledge in technology and information management (hardware, software) - Demonstrated communication and interpersonal skills to work with internal and external partners   What would give you the edge? - Experience managing a team in a hybrid work model environment - Preference will be given to candidates who are proficient in both official languages   What do you need to know? - This position is required to participate on a provincial on-call rotation schedule     How do you apply? Interested candidates should submit their resume and cover letter before 4:30 pmon Monday, May 06, 2024, stating Competition # “24-A-004 - Manager, Information Technology” in the subject line of the email, to HR.WW@HccOntario.ca   If you are already an employee of Home and Community Care Support Services,submit your resume to Recruitment.WW@HccOntario.ca.    By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Waterloo Wellington who are participating in the selection process. All applications will be reviewed however, only those selected for an interview will be contacted.   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Waterloo Wellington is an equal opportunity employer. We are committed to providing supports to applicants with disabilities throughput the recruitment and selection process.   Candidates requiring accommodation should advise Human Resources.   Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.  Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire.   Any medical or human rights exemption requests are required to be submitted for review and validation prior to an offer of employment.    

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do I need to know? STARTING DATE:  As soon as possible POSITION STATUS:  Part-Time  HOURS OF WORK: Rotating schedule and hours of work- varies from 0860-1630, 0800-1800 on rotating basis Saturday through Friday SALARY RANGE: In accordance with the Collective Agreement (ONA) POSTING EXPIRY DATE: 4:30pm, May 6, 2024   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Home and Community Care Support Services South West is seeking an Application Developer!     Opportunity Summary:   The Application Developer, under the direction of the Manager, Information Technology, Software Development, will primarily be responsible to research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity. This position will refine database design for translation into specific data models and to meet system storage requirements. This role will also provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication. The Application Developer must possess degree in computer science, computer systems engineering, software engineering, web design, or a field related to the industry and two years of related experience.This is a permanent full time opportunity in London, Ontario. While some elements of the role are currently being performed remotely, the successful incumbent will be required to regularly report to the London office location.   What will you do?   As the Application Developer, you will:   - Gathers requirements to address identified technology needs or issues - Provides technical direction and oversight to Tier 1 and Tier 2 staff for critical applications and technology issues - Refines and signs-off on user interface design to ensure they work within technology limitations - Performs integration and functionality testing to ensure that the programs developed are bug-free - Implements, provides support, and evaluates the performance of new technologies developed - Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity - Perform usability tests throughout the process and document results of these tests - Liaise with stakeholders to ensure efficiency, effectiveness, and quality throughout the design/development lifecycle - Design, code, and debug capabilities in HTML5, CSS3 and JavaScript that are optimized for both desktop and mobile environments - Conduct performance tuning, improvements, balancing, and usability tests on prototypes - Code database-driven websites; test the website in order to address and fix database or website interoperability errors - Assist with database maintenance and work to resolve issues as they arise - Assist in the training on hardware, software, and updates to software as new releases become available or new software is purchased - Apply user experience and design principles to the creation and development of applications - Provide technical advice and assistance to employees - Troubleshoot errors and fix system issues via periodic testing, help desk tickets, and other methods - Perform security and quality control testing - Provide orientation to new users of existing technology - Analyze complex business needs presented by the user community and/or customers/clients and recommend technical solutions - Ensure that web-based applications are optimized for third-party search engines and tools - Assist with the planning and implementation of technology projects - Stay informed on new or emerging trends and technologies that provide clear benefits to the HCCSS South West, business partners, and/or customers/clients - Plan, write, modify, and test applications and website related code - Design, configure, and implement SharePoint and PowerApps solutions within Microsoft 365. - Develop and maintain SharePoint and other relevant databases - Plan, write, modify, and test SharePoint and website related code - Create and manage SharePoint sites, lists, libraries, and workflows. - Develop custom PowerApps solutions to meet business needs.   What must you have?   - Greater than two (2) year college degree in computer science, application development, computer systems engineering, software engineering, web design, or a field related to the industry from a recognized college or university - Holds relevant designation or certifications (e.g., Microsoft Certified IT Professional) - Greater than one (1) year experience in information systems development using, Microsoft SQL Server, Net Framework, Visual Studio, Visual Studio Safe, IIS, ASP and ASP.Net. - Experience with Microsoft 365, SharePoint Online, Teams, and PowerApps solutions, including migrations, customization, and troubleshooting. - Knowledge of HCCSS South West business strategies, objectives, priorities and programs, and related Business Solutions and Information Technology priorities and plans - Knowledge of the evolving role of HCCSSs, and the issues and priorities within the healthcare sector and how these impact HCCSS South West technology requirements - Knowledge of tools, techniques, measures and systems for developing and monitoring enterprise-wide technology systems - Is abreast of latest technology developments within and outside the healthcare sector - Familiarity with various programming languages and development platforms - Advanced knowledge of internet searching and navigating - Strong knowledge of browser compatibility problems for all platforms and major browser types - Demonstrated aptitude for learning new technologies - Experience in All Microsoft Office Programs - Experience with AGILE/Scrum Methodology. We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you an advantage?   - Ability to speak French or another second language.     What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person inOntario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do?   Reporting to the Director, Integrated Care, as an integrated member of the Palliative Care Team, the Nurse Practitioner (NP) supports the Home and Community Care Support Services Mississauga Halton Palliative Program and the Home and Community Care Support Services Mississauga Palliative Care Regional Programing to ensure high quality, patient-centered hospice palliative care across all care settings in the Mississauga Halton region.  The NP provides support to the Palliative Care Team and specialist providers to address palliative care needs and increase capacity within the region to provide palliative and end of life care in the community. Critical to the NP role is the provision of direct nursing services to support patients with palliative needs and their families. The NP broad scope practice will support seamless integration of hospice palliative care at the primary, secondary and tertiary care level; serving as clinician, educator, collaborator and advocate. At the primary level, the incumbent works as an integral member of the Palliative Care Team, assisting in building team capacity to provide care and clinical management; at the secondary level, engaging in shared care with primary and specialist providers, to address more complex palliative care needs; and at the tertiary level facilitating access to and seamless transition to and from tertiary services.     Working collaboratively across the health care system, the NP provides expert direct clinical palliative care and leadership to support seamless, integrated care delivery. In this leadership role, the NP will work in all domains consistent with advanced practice nursing (leadership, clinical care, consultation/collaboration, facilitation and research). Within this scope, the NP will provide home/office/hospital visits and telephone and face-to-face consultation, and crisis response, The NP is also responsible for education, knowledge transfer and best practice implementation, mentorship and professional development, through coaching inter-professional teams involved in the circle of support.   The role includes stakeholder engagement, participation in local, regional and provincial committees and a leadership role to implement improvements in Home and Community Care Support Services Mississauga Halton and within the Mississauga Halton Palliative Care Network. The NP supports an organizational culture that promotes professional growth and continuous learning, program development and evaluation, and effective inter-professional teams.   Expert Clinical Practice - Provides palliative and end-of-life direct care to patients within the scope of practice, supporting patient/caregiver and their circle of care to receive community-based care as long as possible and support patient death in place of choice - As part of a team of NPs, provides expert clinical care to complex palliative patients and expert clinical advice to the inter-professional team, including for example, primary care physicians, specialists, care coordinators, and community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions - Participates in shared care roles with the primary care team as well as specialists - Ensures rapid response capacity - Provides advanced care planning; develop goals of care and/or initiate end of life conversations - Responsible for home/office/hospital visits to complex palliative patients and their families for the purpose of completing comprehensive clinical assessments and building capacity within the primary team - Contributes to the development of comprehensive shared care plans in consultation with Care Coordinators, service providers, primary care physicians and others - Participates in patient rounds and case conferences with palliative care teams in hospital(s) to identify complex palliative needs and support safe and successful transitioning back to the community/home; prioritizes responsibility to ensure crisis management/urgent needs are supported - Adopts regional and provincial targets as performance goals and measures - Supports Most Responsible Practitioner (Family Physician/Palliative Physician/Other)  to ensure continuity of medical/clinical care for individuals with complex palliative needs across primary, acute, community and specialized palliative care sectors in relation to coordinated management approaches, information exchange and relationships with the patient and family - Identifies complex needs that may require tertiary intervention - Identifies complex needs that may require tertiary intervention and takes appropriate action - Provides evening support to the inter-professional and primary care team for the purposes of assistance with problem solving and decision-making and telephone or face to face visits as required   Leadership - Collaborates with Home and Community Care Support Services Mississauga Halton  administration to work towards provincial goals of “death in place of choice” and building organizational and regional capacity to care for patients within the system of home and community care - Assists in the development of palliative care program policies and procedures including development of content for education and orientation materials - Advocates for individuals, families for health system policies - Identifies Home and Community Care  Support Services Mississauga Halton and regional learning needs and finds/develops programs/resources to meet those needs in collaboration with Learning & Organizational Development teams where applicable - Mentors and coaches nursing colleagues, other team members in the circle of care and students - Advocates for and promotes the importance of access to hospice palliative care - Contributes to and advocates for an organizational culture that promotes professional growth, continuous learning and collaborative practice - Identifies gaps in the palliative care system and develops partnerships to facilitate and manage change - Advises patients, colleagues, the community, health care institutions and policy makers on issues related to hospice palliative care nursing and health care - Participates in local, provincial, national palliative care organizations and initiatives; and professional nursing organizations   This is a temporary full time (1.0) Nurse Practitioner position in our Mississauga Halton Region (Etobicoke, Oakville, Milton and Halton Hills surrounding areas).   What must you have? - Current registration with the College of Nurses of Ontario in the Extended Class - Nurse Practitioner Program with a BScN (Masters level degree in Nursing preferred) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant speciality certification an asset - Minimum of three (3) to five (5) years’ experience in Palliative Care Nursing, preferably in a community setting - Demonstrated experience with proven team building abilities and experience in advancing the clinical practice of multiple health disciplines - Demonstrated advanced knowledge/experience in consultation and ethical decision-making - Demonstrated use of theory and evidence to advance clinical practice and outcomes - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system - Knowledge of direct care / care coordination models used in community health care organizations - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s license and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Specialized education in palliative pain and symptom management  - Palliative / End of Life Care experience - Awareness of Medical Assistance in Dying Legislation - Complex Chronic Disease Management and Psychogeriatric care experience - Advanced assessment skills and sound knowledge of clinical therapeutics - Demonstrated clinical leadership and collaborative practice with all care providers - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who we are?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.