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Administrative Assistant, Quality, Patient Safety and Risk, Contracts and Performance Management CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced, Administrative Assistant, seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As an Administrative Assistant, you will be responsible for providing administrative support to assigned team(s), division or group of non-union staff. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Answers and screens incoming telephone calls; provides information to external and internal requests; directs callers to appropriate staff; takes and relays messages. - Prepares documents (e.g., correspondence, reports, presentations, agendas, minutes, memos, policies and procedures, etc.) using a variety of software programs (e.g., presentation, word processing, spreadsheet, etc.) - Prepares Services Agreements (based on provincial templates) and facilitates the execution of approved documents between parties. - Maintains and updates Service Provider Contact lists and circulates memos and instructions to Service Provider Organizations regarding Contract, Performance and Quality, Safety and Risk initiatives - Develops and maintains tools to track Service Provider compliance with requirements - Establishes and maintains appropriate departmental files, both manual and computerized; maintains reference materials for the department (including internal/ external circulation lists), researches and compiles information as requested - Supports the migration of Contract and Performance files to SharePoint - Maintains Quality, Risk and Patient Safety files on SharePoint - Receives, reviews and prioritizes incoming mail and faxes, screens time-sensitive or confidential correspondence, sorts and distributes to department staff, prepares and signs routine correspondence. - Manages calendar of Manager/ Director by scheduling meetings, making adjustments as necessary based on changing needs and priorities - Prepares relevant claims forms for reimbursement - Arranges meeting rooms and, equipment and room set up as required; distribution of agendas and information materials follow up on action items as instructed. - Coordinates the orientation of new staff and ensures all necessary supplies and equipment are requested, delivered and/or set up   What must you have? - Post-secondary education in business, general administration or related field, or equivalent experience. - Minimum two to three years’ job related experience in an administrative support position, at least one year at a senior level - Experience working with contractual agreements - Experience tracking and facilitating approvals processes - Experience in recording minutes - General understanding of Home and Community Care Support Services Toronto Central business objectives and priorities - Good knowledge of Home and Community Care Support Services Toronto Central administrative practices and procedures - Demonstrated ability to work with limited supervision, with proven skills in organization and time management - Ability to handle sensitive and confidential information in a discreet and professional manner - Superior oral and written communication and proofreading skills. - Advanced key boarding skills and the ability to use a variety of software programs (including MS Office Word, Excel, PowerPoint, Project, Visio etc.); advanced knowledge of internet searching and navigating - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date  What would give you the edge? - Undergraduate degree - English/French bilingual What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2023-5765
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
2022-227      ONA Information & Referral Assistant  Regular Part Time  Home and Community Care - Access Centre  Initial Location Sheppard  Position Summary Reporting to the Manager, Access Centre, Home and Community Care, responsibilities will include but are not limited to: receiving and resolving enquiries related to general Home and Community Care Support Services Central information, client information & referral and community resources; communicating effectively with both clients and Care Coordinators to bring about appropriate intervention and services for clients; monitoring communications for specific client groups and responding in accordance with established parameters, coordinating order-related activities for services as required; coordinating resource collection, verification and distribution; performing data entry and analysis for special projects.  SHIFT REQUIREMENTS Days and hours may require flexibility. The initial area and/or schedule may change in order to facilitate the needs of Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement. SKILLS AND QUALIFICATIONS  • Relevant post-secondary education in a health or social services field (eg. Social Service Diploma, RPN), or equivalent education, training or work experience. • Information & Referral Specialist Certificate a definite asset. •Two (2) years’ of related experience; preferably in a health care/social services providing service to customers via telephone and/or in person. •Previous experience as Information and Referral Specialist preferred. •Knowledge of medical terminology. •Sound knowledge of community resources and the services arranged through Home and Community Care Support Services Central (per the Long Term Care Act). •Superior verbal, written and telephone communication skills, listening, command of the English language, spelling, punctuation, and grammar. •Advanced computer and database management skills; and proficiency with Microsoft Office applications, including Outlook and Home and Community Care Support Services Central systems and software. Working knowledge of HTML, the internet and intranet an asset. •Excellent documentation skills that is clear, thorough, accurate and timely showing attention to detail. •Excellent organizational skills and ability to prioritize workload. •Effective problem-solving/negotiation skills. •Ability to work collaboratively with all levels of Home and Community Care Support Services Central staff and external partners. •Ability to work effectively in a group setting without close supervision, with frequent interruptions, while maintaining confidentiality and exercising good judgment and discretion. •Demonstrated strong customer service skills and interpersonal skills. •Ability to attend work regularly (attendance record will be reviewed). •Bilingualism (English/French) considered an asset. •Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2023-5766
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-North York
  CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced senior administrative professional that drives effectiveness, efficiency and smooth coordination of executive level functions? Do you have experience with issues management and carrying out complex administration operations? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals.  ​​Home and Community Care Support Services is looking for an experienced Senior Executive Coordinator to join the Executive Office team with substantial knowledge of administrative practices, policies and procedures along with proficiency in Microsoft Office Suite and experience within the health care and communications sectors.   Supporting the Chief Strategy, Transformation & Engagement Officer, the Senior Executive Coordinator is accountable for leading, coordinating and supporting a variety of Executive Office initiatives and activities to advance Home and Community Care Support Services Vision, Mission and Values. This position provides advanced administrative support; ensuring efficient services and procedures are carried out to support the effective function of the Chief Strategy, Transformation & Engagement Officer, aiding in related projects and initiatives and supporting community engagement and transformation of home & community care delivery.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan.  - Flexible work location [this position can be located at any of the 14 Home and Community Care Support Service offices] ​  What will you do? - Coordinate all administrative functions for the Chief Strategy, Transformation & Engagement Officer, including the establishment of internal protocols, tracking systems and administrative policies and procedures - Serve as the primary contact/liaison between the Chief Strategy, Transformation & Engagement Officerand internal and external stakeholders - Draft and/or coordinate the preparation of business materials such as letters, emails, memos, briefing notes, presentations and agendas - Manage the Chief Strategy, Transformation & Engagement Officer’s schedule and prioritize and coordinate meetings on the Chief’s behalf, resolving and prioritizing scheduling conflicts - Develop statistical spreadsheets, graphs and reports as required - Attend meetings with the Chief Strategy, Transformation & Engagement Officeras required and supports the Chief by taking minutes and keeping action logs - On behalf of the Chief Strategy, Transformation & Engagement Officer, views and prioritizes all incoming correspondence and material, initiates action as required, and updates Chief on progress, challenges and issues as required - Provides support for Board committee meetings, including drafting agendas and helping support preparation of materials  What must you have?  - Post-secondary education in business, general administration or a related field. Undergraduate degree is preferred - 5+ years of recent experience in a senior administrative support position - Advanced proficiency in Microsoft Office Suite including Word, Excel, Outlook, MS Teams, PowerPoint and SharePoint - In-depth knowledge of administrative procedures, processes and standards - Excellent time management skills and ability to prioritize multiple, often conflicting demands within a tight timeline - Exceptional organizational skills and attention to detail - Ability to use tact, diplomacy and persuasion in following up on outstanding items with other executive leaders and managers - Highly motivated self-starter with an ability to work independently as well as in a team environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience with Home and Community Care Support Services specific databases (Automated Forms Management, Quadrant) - Knowledge of government cyclical planning, review and reporting requirements - Good understanding of Home and Community Care Support Services business objectives and programs - Project management skills Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.        
Job ID
2023-5767
Company : Name (E&F) Linked
HCCSS | SSDMC
Locations
CA-ON-GTA | CA-ON-Belleville | CA-ON-Chatham | CA-ON-Waterloo | CA-ON-Hamilton | CA-ON-Barrie | CA-ON-Peterborough | CA-ON-Ottawa | CA-ON-North Bay | CA-ON-Thunder Bay...
The Senior Executive Coordinator is responsible for leading, coordinating and supporting a variety of Executive Office initiatives and activities to advance Home and Community Care Support Services (HCCSS) Vision, Mission and Values.  This role provides advanced administrative support; ensuring efficient administrative services and procedures are carried out to support the effective function of the Chief Quality, Safety & Risk Officer, helping to ensure that timely, high quality deliverables are achieved. This position is the first contact, primary resource and problem solving facilitator for issues management related to the chief office of the CEO requiring the ability to work effectively and independently with judgment, diplomacy, creativity, initiative and accuracy. KEY RESPONSIBILITIES - Coordinates all administrative functions for the Chief Quality, Safety & Risk Officer, including the establishment of internal protocols, tracking systems, and administrative policies and procedures - Serves as the primary contact/liaison between the Chief Quality, Safety & Risk Officer and internal and external stakeholders - Drafts and/or coordinates the preparation of business materials such as letters, emails, memos, briefing notes, presentations, and agendas - Manages the Chief Quality, Safety & Risk Officer’s schedule and prioritizes and coordinates meetings on the Chief’s behalf, resolving and prioritizing scheduling conflicts - Develops statistical spreadsheets, graphs, and reports as required - Attends meetings with the Chief Quality, Safety & Risk Officer as required and supports the Chief by taking minutes and keeping action logs - On behalf of the Chief Quality, Safety & Risk Officer, views and prioritizes all incoming correspondence and material, initiates action as required, and updates Chief on progress, challenges, and issues as required - Provides support for Board committee meetings and provincial committees, including drafting agendas and helping support preparation of materials POSITION REQUIREMENTS       Education     Post-secondary education in business, general administration, or related field. Undergraduate degree is preferred.       Experience / Knowledge - Minimum of (five) 5 years of job related experience in a senior administrative support position - In-depth knowledge of administrative procedures, processes and standards - Good understanding of HCCSS administrative practices, policies, procedures, business objectives, and programs preferred - Good understanding of healthcare quality and risk management objectives and programs - Knowledge of government cyclical planning, review, and reporting requirements Competencies - Advanced proficiency Microsoft Office Suite including Word, Excel, Outlook, MS Teams, PowerPoint and SharePoint; basic knowledge of Visio - Excellent time management and organizational skills, with attention to detail and ability to prioritize multiple, often conflicting demands within a tight timeline - Ability to use tact, diplomacy and persuasion in following up on outstanding items with other leaders and managers - Highly motivated self-starter with an ability to work independently as well as in a team environment - Project Management skills are considered an asset Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2023-5768
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-Markham | CA-ON-Brampton
Home and Community Care Support Services South West is seeking a Nurse Practitioner!     Opportunity Summary:   The Nurse Practitioner is a self-directed practitioner who provides holistic patient care based on advanced nursing and basic medical management knowledge and skills for a selected patient population. This is a permanent full time Nurse Practitioner position in the Owen Sound location with an initial assignment to work with patients in our Grey and Bruce counties.     What will you do?   As a Nurse Practitioner, you will:   - Provide care for medically complex patients in their own homes. - Provide palliative care for patients in their own homes as they near end of life. - Liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. - Help patients to manage pain and symptoms and avoid unnecessary hospitalization. - Manage acute and episodic episodes of complex disease     What must you have?   Education: - Current certificate of registration with the College of Nurses of Ontario (CNO): Registered Nurse Certificate of Competence with Extended Class. - Completion of a Nurse Practitioner Certificate. - Successful completion of the CNO Adult or Primary Care Nurse Practitioner examinations.   Experience: - Minimum two (2) years of recent nursing experience with individuals who require end of life care. - Demonstrated use of theory and research/evidence based outcomes within own practice. - Clinical research experience – knowledge of basic research designs, measurement techniques and statistical methods.   Knowledge, Skills, and Abilities: - Familiarity with Nursing Professional Practice Models. - Knowledge and experience in change theory and adult learning principles. - Knowledge and experience with the long term care system and the principles of patient & family centered care. - Travel throughout the South West region may be required. - Effective interpersonal relationship and group/team skills. - Excellent written and verbal communication skills. - Ability to work and communicate collaboratively in an interdisciplinary team environment, including ability to work with team members of diverse culture who may be providing alternative approaches to care. - Demonstrated leadership for the advancement of clinical practice and achievement of Program goals. - Highly developed critical thinking skills and ability to conceptualize and analyze problems. - Ability to be self-directed and function independently.     What would give you an advantage?   - Proficiency in a second language, particularly French; - Completion of Masters of Science in Nursing (MScN); - An ambassador of workplace culture.     Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.      How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is Wednesday January 25th, 2023 at 23:59 hours.     We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2023-5774
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Owen Sound | CA-ON-Hanover
POSITION SUMMARY Reporting to the Vice President, Finance – Central Region, the Director, Finance will provide leadership to the local Finance team and the financial accounting and reporting, financial planning and analysis, procurement, and payroll functions of Home and Community Care Support Services Central (HCCSS), while ensuring efficient, effective, and quality services are provided. KEY RESPONSIBILITIES   Financial Services Management - Develop the annual operating budget and monthly forecasts and cash flows - Quarterly MIS reporting - Implement and monitor policies, procedures and internal controls to ensure effective and efficient processes in line with best practices - Prepare and analyze monthly internal management financial reports and quarterly Ministry reports - Recommend budget strategies to maximize patient care spending - Prepare the year-end audited financial statements and audit file, and manage the year end external audit process - Plans, directs, coordinates, and organizes the Finance department ensuring the proper internal controls are in place as well as adherence to internal controls, policies and procedures, generally accepted accounting principles, and legislative/regulatory requirements - Key staff resource for Audit and Performance Board Committees requiring preparation of briefings - Key contact for Office of the Auditor General of Ontario - Implements, develops, and monitors policies, procedures, and internal controls to ensure effective and efficient processes in line with best practices - Monitors key financial indicators and analysis on variances; identifies areas of concern and corrective action needed to ensure financial obligations are met - Ensures compliance with MOH and Ministry of Finance directives related to financial matters - Leads the forecasting process, working closely with department and project leads while implementing new mechanisms to strengthen the process, increase organizational involvement, and reduce administrative burden - Participates in the development of the operational plan for the division, and provides financial advice to the senior management team across all divisions     Relationship Management - Establishes and maintains effective working relationships with HCCSS Central’s Management team to inform the development of financial submissions and identify areas of concern - Establishes effective relationships with representatives from other HCCSS geographies, as well as the MOH, to discuss submissions and resolve issues - Acts as a member of committees with both internal and external stakeholders, and liaises with external institutions such as banks, insurance companies, auditors, payroll services, tax entities, government entities, etc.   Leadership - Accountable for the financial planning and financial reporting activities for HCCSS Central, including the forecasting and budgeting processes and payroll - Develops, supports, and evaluates the performance of Finance Leaders, assigns work and projects, and monitors and adjusts workloads as appropriate - Conducts performance appraisals and provides support and direction to help Leaders achieve their objectives - Participates in the recruitment and selection process for Finance team staff, and plans for appropriate staff levels for the department - Participates in safety and quality information gathering and analysis, understands expectations around the quality and safety framework, and leads changes and improvements identified from the collection of data, implementing and putting into practice POSITION REQUIREMENTS Education & Designation - Bachelor degree in Finance, Business, Accounting, Public Administration, Economics or related program required. Master degree is an asset. - Chartered Professional Accountant (CPA) designation required. Experience / Knowledge - Seven (7) to ten (10) experience managing financial programs, preferably in a public sector or non-profit organization and including experience in all areas of accountability, with a minimum of 3 years at the management level - Health care experienced is required to understand the issues and priorities within the sector; multi-sector experience is an asset - In-depth knowledge of generally accepted accounting principles and best practices, including Not-for Profit standards and Public Sector Accounting Board Standards - Strong knowledge of financial modeling tools, systems, business planning cycles and requirements - Well developed project management and program planning and implementation skills. - Familiarity with HR pay administration policies and guidelines Competencies - Strong planning and organizational skills to manage staff and delegate work, good coaching skills to provide guidance to Managers and staff, and the ability to defuse conflict and tensions when discussing contentious work issues with staff - Excellent written communication skills in order to prepare Board and other reports and to solicit cooperation and involvement from department and project leads in the development of financial submissions - Superior communication and inter-personal skills to work effectively with internal and external stakeholders at all levels, and ability to effectively represent HCCSS in discussions with external customers (i.e. providers, MOH) - Ability to work with minimal supervision, in a fast-paced dynamic environment     Interested candidates should submit their resume and cover letter, stating “Competition #2023-010 – Director, Finance” in the subject line of the email, to HumanResources-YR@hccontario.ca. Only those candidates selected for an interview will be contacted.   Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.  
Job ID
2023-5777
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-Markham
  CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced healthcare practitioner with supervisory and leadership expertise looking to support a dynamic team to optimize their performance? Are you looking to make a difference in your community?You’re looking in the right place. As a valued member of our Home and Community Care Support Services team, you will organize, coordinate, and supervise day to day operations of dedicated team/s within the Home and Community Care portfolio.    By applying your healthcare and supervisory experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for a Temporary Full-time Operations Lead! What will you do?   As an essential member of the Home and Community Care team, reporting to the Manager, the Operations Lead will support the improvement of overall performance of the team. This will be accomplished by coordinating, providing knowledge exchange and developing skills and abilities with the goal of optimizing team performance.  This role will focus on building system capacity for working with complex patients through integration across care partners. He/she will enable an environment of inter-professional practice integration that follows quality based and evidence-informed best practices within a patient-centered care philosophy. The Operational Lead works collaboratively with primary care, community provider teams, community partners, as well as Home and Community Care Teams, to help assess priorities, establish goals and develop program strategies with a focus on enhancing quality, safety and patient centered care.  Specifically, the Operations Lead will:   • Maintain a regular presence within the assigned teams to provide coaching and mentorship for staff, oversee referral volume, flow and timing of assessments, and assist in addressing patient concerns. • Ensure that standardized business processes are followed and completed as per policies and procedures. • Perform scheduled audits to determine quality of assessments, documentation, and patient experience and business process adherence using established audit tools. • Reports to the Manager, Home and Community Care issues related to performance to ensure staff meet quality standards, individual job performance expectations; and on-going staff development requirements. • Develop and implement strategies to support identified quality improvement areas both at a team and individual level in collaboration with other Home and Community resources including the Manager. • Participates and assists with staff performance reviews under the manager’s direction. • Monitor trends and patterns in program activities, and referral types and work with the manager to design improvement plans. • Collaborate with management team in developing and implementing program changes, as requested. • Participate in quality improvement activities as requested. • Monitor indicators as appropriate and work with the manager to design improvement plans. • Generate relevant reports and act on reports. • Identify gaps in service delivery and communicate the challenges and potentials solutions to the Management Team during weekly Team Lead/Management meeting. • Develop and foster a quality patient/family experience focused environment for Home and Community Care service and other adjunct services. • Monitor team scheduling and resource allocation and work with the Manager to ensure efficient and appropriate coverage. • Provide support, education and training required to front line to facilitate collaborative Primary Care collaboration and other Community partnerships. • Facilitate practice rounds with the front staff and monitor active caseloads, waitlist and provide updates to the manager. • Facilitate smooth functioning of team by obtaining feedback from team members regarding any barriers to efficient clinical services and following up as needed with managers, team members and support staff to find and implement solutions to identify barriers. • Maintain currency in the policies and procedure and relevant legislation that impact the clinical practice of his/her respective clinical team. • Act as training/education lead for identified program areas and other training initiatives. • Work collaboratively with the Learning Solution Specialists to develop training plans and implementation activities within the teams and across portfolio. • Provide Subject matter Expertise (SME) on program specific areas and functions specific to the team. • Develop strategies for team building to obtain buy in. • Address questions or concerns related to care Coordination raised by the administrative, management team. • In conjunction with the Manager, develop and maintain clinical resource materials (e.g. client education materials, standardized assessment tools. etc.). • Monitors and supports new hires to ensure competency levels are being met. • Uses professional judgment, problem-solving, and mentoring skills to support and assist staff to analyze and respond appropriately to complex patient care situations. • Ensures that safe, high quality healthcare and/ or services are always patient centered, driven by information and organized for safety. • Ensures that Home and Community Care staff respect and respond to Patient choice, needs and values.   What must you have?   • University degree (or equivalent) in Social Sciences, Nursing, Health Administration; preference will be given to regulated health professionals (RN, RSW, OT, PT, SLP) • Licensed member of a Regulated Health Profession. • A minimum of three (3) years’ experience with community health setting is required. • Sound knowledge of performance improvement approaches used in healthcare and community care settings. • Demonstrated project management and tools knowledge. • Demonstrated change management knowledge and knowledge of business process management. • Demonstrated operational and sustainability knowledge. • Advanced knowledge and application of standard Microsoft Office Applications, Microsoft Project, SharePoint and Visio as well as project and portfolio management applications, including database management and data-entry skills. • Strong communication, management and organization skills to work with Management and front line healthcare staff to identify/prioritize business needs, identify business issues, propose decision options, provide effective status, etc. • Demonstrated superior human relations skills including the ability to develop and maintain collaborative working relationships, build credibility, consult, influence, persuade, build consensus, coach, and resolve conflicts. • Strong collaboration, negotiation, conflict resolution and customer service skills. • Excellent analytical, organizational, planning, facilitation and problem-solving skills required. • Demonstrates commitment to the Central West HCCSS’s mission and values. • May require access to vehicle for occasional travel. • Demonstrates commitment to the Central West HCCSS’s mission and values. • We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Previous management or supervisory or lead experience highly desired. - Knowledge and understanding of collective agreements and unionized work environments are considered an asset. What do we offer?    We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.    
Job ID
2023-5778
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
What will you do? As a Human Resources Generalist, you will be responsible for the implementation and ongoing coordination of human resources (HR) services in the areas of recruitment and selection, labour/employee relations, performance management, compensation, policy development, attendance awareness, health and safety, and disability management.  This position will be temporary full-time for approximately 12 months.   KEY RESPONSIBILITIES Recruitment and Selection - Coordinates and participates in full cycle recruitment and selection process including identifying hiring needs, recruitment planning, preparing job descriptions, sourcing and attracting talent, selecting and screening candidates, developing interview questionnaires,  reference checking, and employment offers. - Partners with Organizational Development to ensure effective onboarding and orientation of new employees. - Verifies data such as registrations, references and police records checks. - Creates transfer reports and distributes to managers, payroll and IT. Labour Relations/Employee Relations - Interprets various human resource policies, legislation (OLRA, ESA, OHSA, Pay Equity Act, Human Rights, etc.) and collective agreements and provides timely advice, support and recommendations to management staff. - Supports labour/employee relations by researching issues, drafting materials, problem-solving, and sits on committees as the HR Generalist to resolve issues. - Conducts workplace investigations. - Maintains documentation for grievances and participates in grievance meetings as requested. - Supports the bargaining process by providing input and insight, recording and researching issues as required. - Maintains a comprehensive understanding of both collective agreements (OPSEU/ONA). Attendance Awareness/Disability Management - Collaborates with managers, employees, union and third party disability management services to develop Return to Work programs. - Administers WSIB claims. - Creates and reports on organizational absences as required.  Performance Management - Supports leaders on performance management processes, policy and collective agreement interpretation. - Provides advice, education and support for termination process. Compensation - Interprets collective agreement provisions related to compensation, benefits, pension and salary. - Participates in the job evaluation process. - Develops job descriptions by working with leaders to update and revise job descriptions. Health and Safety - Participates in organizational occupational health and safety initiatives. - Maintains and follows up on Employee Incident reports. - Administers WSIB process, ensuring compliance with legislative requirements. - Conducts health and safety orientation for new employees. - Representative on the Joint Health and Safety Committee. - Completes and organizes workplace inspections. - Conducts mask fit testing. Human Resources Planning - Coordinates or participates in special projects as required. - Updates the human resources team on planned absences such as maternity leaves, retirements and resignations. - Provides input into HR Strategic Plan and HR Annual Work Plan. HR Administration - Prepare reports for management and Board of Directors as required. - Supports maintenance of HR intranet and SharePoint information. - Assists with training and development initiatives. - Partners with Organizational Development to provide orientation to new hires. - Promotes positive employee relations and monitors the work environment to help maintain and develop the organizational culture. Other - Provides back-up support as required. - Other duties as required.    What must you have? Education - University degree in human resources, industrial relations, business administration or related discipline. - Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) designation an asset. Experience / Knowledge - Three to five years progressive experience in human resources advisory role and in a unionized environment. - Knowledge of human resource practices, theories, trends and legislation in order to provide professional guidance, interpret legislative requirements, and monitor HR related activities. - Knowledge and understanding of labour relations and union contract administration. - Knowledge of general management and business administration practices. Competencies - Excellent verbal communication and interpersonal skills (negotiation, relationship building, presentation, conflict resolution). - Demonstrated written communication skills to draft clear and concise correspondence, collective agreement language, and formal reports. - Effective communication with internal and external stakeholders which includes respecting and valuing others, active listening and facilitating healthy relationships. - Organizational skills and the ability to prioritize. - Creativity, mathematical and analytical skills to interpret data, identify trends, and develop recommendations. - Decision-making and problem-solving skills to identify appropriate responses to issues or problems in the face of conflicting needs. - Excellent listening and reading comprehension skills in order to interpret, assess the significance of, and retain information communicated verbally and in writing. - Excellent computer skills, with the ability to use a variety of software applications, including the MS Office Suite (Word, Outlook, PowerPoint, and Excel) SharePoint - Proficiency in French is an asset. Other Requirements - Ability to travel within the region. - Valid driver’s license, insurance and access to a motor vehicle are required. What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2023-5779
Company : Name (E&F) Linked
HCCSS North Simcoe Muskoka | SSDMC de NSM
Locations
CA-ON-Barrie
  Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, social worker (MSW), or registered dietitian looking for a different kind of practice environment? You are looking in the right place!   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario (RN, BScN) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve. How do I apply?   How do I apply?   If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, January 30, 2023.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   All applications will be reviewed; however, only those selected for an interview will be contacted.   What do I need to know?   STARTING DATE: March 20, 2023 POSITION STATUS:  Temporary Full-Time Hospital Care Coordinator (various timeframes) HOURS OF WORK: Up to 37.5 hours per week Home and Community Care Support Services Erie St. Clair is accessible seven days per week, including weekends, and statutory holidays. SALARY RANGE: In accordance with the Collective Agreement LOCATION: Windsor – Erie Shores Healthcare Hospital   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services  
Job ID
2023-5780
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Windsor
  Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity. If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do?   - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refers callers as appropriate - Provide back-up support to other positions, as required    What must you have?   - Diploma from an Ontario Secondary School which includes General Level Business and Commerce courses - Medical terminology certificate preferred - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills   What would give you an advantage?   - A college diploma in the health or social services field, and/or business or medical office administration - Familiarity with medical terminology, and office administrative procedures/concept - Knowledge of Home and Community Care Support Services - Proficiency in a second language, particularly French   Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve. How do I apply?   What do I need to know?   Anticipated Start Date:  March 20, 2023 Hours of work:   7 hour shifts - between the hours of 8:00 a.m. and 8:00 p.m.  (The successful applicant may be required to work a maximum of three (3) weekends out of six (6) in each posted schedule) Job Status: Temporary Full-Time (approximately ten months) Unionized Position This position will be expected to be onsite in the office or clinic location on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, January 30, 2023.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services
Job ID
2023-5781
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Chatham
  Are you an experienced Nurse Practitioner looking for a different kind of practice environment, and comfortable practicing both independently and part of a team? This could be the position for you.   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Erie St. Clair has a need for a Permanent Full Time Nurse Practitioner as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands the importance of quality and safety and requires a high degree of attention to detail and excellent time management skills. The position will be located within the Erie St. Clair Region.   What will you do?   The Nurse Practitioner will adhere to the effective delivery of Nurse Practitioner services for the Palliative Care Consultation Team’s patients, and community patients unable to access care through a family physician, clinic, FHT, CHC, etc. upon referral from Home and Community Care Support Services ESC and in accordance with professional college standards, Ministry Guidelines and ESC policies.  The objective of the services delivered by the Nurse Practitioner is to diagnose, treat, evaluate, consult and manage complex pain and symptom and associated chronic disease management issues during the patient’s palliative trajectory, in order to delay/prevent institutionalization and facilitate reintegration into the community. These services will be available across various care sectors as required including home, hospital, retirement homes and long term care.  The Nurse Practitioner, as a member of the Palliative Care Consultation Team (PCCT), will work collaboratively with Hospice and be responsible for reviewing and completing assessments to assist in providing recommendations and consultative guidance to support challenging palliative symptom management and diagnoses.   What must you have? - Registered Nurse, Nurse Practitioner (Current registration with the College of Nurses) - Working knowledge of community resources and roles of health care professionals - Good knowledge of ESC priorities, policies, practices and service standards - Good knowledge and understanding of legislation governing health care activities - Knowledge of direct care/care coordination models used in community health care organizations - Specialized education required in palliative pain and symptom management including a minimum of Fundamentals and CAPCE. LEAP certification will be considered an asset.  - Must have a valid Ontario Driver’s License and access to a vehicle - Must be able to operate a computer   What would give you an advantage? - Excellent written and oral communication skills - Strong interpersonal skills with the ability to provide mentorship and maintain professional relationships - Demonstrated interpersonal communication skills and an oral/written proficiency with Canada’s two official languages will be looked upon favourably   What do I need to know?   STARTING DATE: March 20, 2023 POSITION STATUS: Permanent Full-Time (Monday to Friday 8:30am to 4:30pm) HOURS OF WORK: 37.5 hours per week SALARY RANGE: Commensurate with qualifications and experience LOCATION: Windsor site   Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve. How do I apply?   Join us   If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, January 30, 2023.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services  
Job ID
2023-5782
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Windsor
  Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity. If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? -  Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refers callers as appropriate - Provide back-up support to other positions, as required   What must you have? -  Diploma from an Ontario Secondary School which includes General Level Business and Commerce courses - Medical terminology certificate preferred - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills   What would give you an advantage? -  A college diploma in the health or social services field, and/or business or medical office administration - Familiarity with medical terminology, and office administrative procedures/concept - Knowledge of Home and Community Care Support Services - Proficiency in a second language, particularly French   Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve. How do I apply?   What do I need to know?   Anticipated Start Date: March 20, 2023 Hours of work:  7 hour shifts - between the hours of 8:00 a.m. and 8:00 p.m.  (The successful applicant may be required to work a maximum of three (3) weekends out of six (6) in each posted schedule) Unionized Position  This position will be expected to be onsite in the office or clinic location on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, January 30, 2023.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services
Job ID
2023-5783
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Sarnia
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   We are currently looking for candidates for upcoming Care Coordinator temporary full-time opportunities within our South Etobicoke, South West Mississauga Community Teams with a start date of February 27, 2023.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second languageWhat do we offer?   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2023-5786
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Mississauga
  CARE AND BE CARED FOR – THIS IS YOUR HOME Do you have passion for analytics, ability to "tell stories" with data and facts ? Do you have strong project management skills with solid understanding of data governance, data management and data strategy? Are you looking to make a difference in your community?You’re looking in the right place. By applying your technical strategies and experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for a Regular Full-time Manager, Decision Support What will you do?   - Reporting to the Director, Decision Support, this position is responsible for overseeing the operations of the Decision Support Team and working collaboratively with the Director to inform the development, implementation and communication of the organization’s Business Intelligence Strategy. Working closely and collaboratively with the team’s stakeholders at all levels of the organization (VPs, Directors, Managers and front line staff) the manager will ensure the organization is able to access timely, accurate information to support operational needs, strategic projects, and broader health system information needs. -  Lead and manage a highly driven team of Decision Support analysts. - Ensure that the team have an excellent understanding of Home and Community Care delivery, patients, and how that is captured in data, and are able to use that understanding to access data and provide valuable analysis to organizational leaders. - Manage the relationship with organizational stakeholders including Patient Services leadership, project teams, other business leaders and IT and with key stakeholders in other Home and Community Care regions and at other health system providers. - Develop and manage a technical strategy and roadmap for reporting that meets business partner needs and supports evidence based decision making, and ensure team members have the skills and tools necessary to support that strategy. - Lead the team in the delivery of key information products including in-depth ad-hoc analysis, scorecards, dashboards and a suite of current on-demand reports - Proactively provide analytic guidance to leadership, based on an understanding of business needs and share opportunities for improvement. - Ensure the team maintains the capacity and skill to collaborate with cross-functional teams on organizational challenges and provide information and analysis. - Act as Business Intelligence lead on organizational initiatives. Lead special initiatives specific to reporting and analytics on tight timelines, ensuring the right stakeholders are involved as needed. - Lead improvements in the use of data and business intelligence solutions for reporting and insights. - Responsible for organizational data and ensure data quality is managed as per governance strategy to ensure accurate reporting. What must you have?   - Bachelor’s degree in Health Administration, Health Sciences, Computer Science, Mathematics, Statistics, Business or Engineering or related field.   - In-depth knowledge of Ontario Home and Community Care Support Services business processes and data holdings required - Demonstrated management, leadership, relationship management, and problem solving skills. - Experience utilizing data management, extraction and reporting tools and software - Solid knowledge of Business Intelligence concepts and tools - Strong communication skills with ability to lead meetings and train staff - A passion for analytics, high comfort level and interest in leading and teaching analysis and interpretation of data and results; ability to "tell stories" with data and facts - Strong interpersonal skills with experience in driving productive collaboration with internal clients and cross-functional team members - End-to-end experience with leading and developing BI projects- from facilitating the design thinking sessions and gathering requirements to leading development of the back-end tables and KPI’s- to designing dashboards and supporting deployment - Strong understanding of Data Governance, Data Management and Data Strategy - Strong BI/Visualization skills and experience (preferably leveraging SSIS, SSAS, SSRS and Power BI) - Strong project management skills and a high attention to detail - An overall dedication to producing high quality work and desire to continuously learn and develop - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - French language is an asset - Master's Degree (preferred) What do we offer?    We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.    
Job ID
2023-5787
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
Home and Community Care Support Services South West is seeking a Project Specialist!     Opportunity Summary:   As a member of the Strategy Integration and Planning team, the Project Specialist is responsible for collaborating across the organization with regard to the planning and implementation of projects including the creation and maintenance of projects plans and schedules. This is a permanent full time hybrid opportunity, provincial within the 14 HCCSS locations.     What will you do?   - Serves as the project lead or coordinator for projects as assigned - Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives - Develops, with key internal and external stakeholders and partners, the project work plan, monitors and controls the work per the project plans - Represents HCCSS with internal and external stakeholders in the course of project work - Prepares complex project plans, activities, budgets, schedules, project documentation for project sponsor review/sign-off; Also reports on project status to the project sponsor and stakeholders - Provides support to senior management/ leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes - Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work - Assesses project risks and develops mitigation strategies - Works with project team to ensure projects are clearly outlined and expectations established - Assigns tasks to subject matter experts and other project resources; facilitates creation and leadership of working groups, as required; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully - Works with the other support resources to produce project management materials, presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives - Contributes to the Project Management/Strategy Management Office by developing best practices, project templates and methodologies for use across the organization - Handles project related problems in an expedient and efficient manner requiring professional judgment       What must you have?   Education: - Undergraduate Baccalaureate degree Health Care, Business or other relevant field; Master’s Degree is an asset. - Project Management Professional (PMP) designation or relevant PMI certification is an asset   Experience: - Minimum of three (3) to five (5) years of relevant experience   Knowledge: - Demonstrated project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach - Demonstrated knowledge, experience and success in applying quality improvement methodologies is highly desirable - Demonstrated ability to maintain high level of confidentiality, discretion and judgment - Adept in the use of MS Office applications (e.g., Project, Word, Excel, Outlook, PowerPoint, Visio etc.) - Understanding of the health care system and community sector across the continuum of care - Strong communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum - Excellent negotiation, conflict resolution and consensus building skills - Knowledge of project management tools and techniques - Knowledge of budget planning, resource allocation, financial monitoring and reporting   Language: - Proficiency in French is an asset.   What would give you an advantage?   - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.        How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter by Wednesday, February 1st, 2023 at 11:59pm .   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2023-5788
Company : Name (E&F) Linked
HCCSS | SSDMC
Locations
CA-ON-London | CA-ON-Waterloo | CA-ON-Hamilton | CA-ON-Brampton | CA-ON-Mississauga | CA-ON-Chatham | CA-ON-Whitby | CA-ON-Ottawa | CA-ON-Barrie | CA-ON-North Bay | ...
CARE AND BE CARED FOR – THIS IS YOUR HOME Do you have passion for analytics, ability to "tell stories" with data and facts ? Do you have strong project management skills with solid understanding of data governance, data management and data strategy? Are you looking to make a difference in your community? You’re looking in the right place. By applying your technical strategies and experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for a Regular Full-time Manager, Business Intelligence   What will you do?   - Reporting to the Director, Analytics and Information Management, this position is responsible for overseeing the operations of the Business Intelligence Team and working collaboratively with the Director to inform the development, implementation and communication of the organization’s Business Intelligence Strategy. Working closely and collaboratively with the team’s stakeholders at all levels of the organization (VPs, Directors, Managers and front line staff) the manager will ensure the organization is able to access timely, accurate information to support operational needs, strategic projects, and broader health system information needs. - Lead and manage a highly driven team of Business Intelligence Specialists. - Ensure that the team have an excellent understanding of Home and Community Care delivery, patients, and how that is captured in data, and are able to use that understanding to access data and provide valuable analysis to organizational leaders. - Manage the relationship with organizational stakeholders including Patient Services leadership, project teams, other business leaders and IT and with key stakeholders in other Home and Community Care regions and at other health system providers. - Develop and manage a technical strategy and roadmap for reporting that meets business partner needs and supports evidence based decision making, and ensure team members have the skills and tools necessary to support that strategy. - Lead the team in the delivery of key information products including in-depth ad-hoc analysis, scorecards, dashboards and a suite of current on-demand reports - Proactively provide analytic guidance to leadership, based on an understanding of business needs and share opportunities for improvement. - Ensure the team maintains the capacity and skill to collaborate with cross-functional teams on organizational challenges and provide information and analysis. - Act as Business Intelligence lead on organizational initiatives. Lead special initiatives specific to reporting and analytics on tight timelines, ensuring the right stakeholders are involved as needed. - Lead improvements in the use of data and business intelligence solutions for reporting and insights. - Responsible for organizational data and ensure data quality is managed as per governance strategy to ensure accurate reporting. What must you have?   - Bachelor’s degree in Health Administration, Health Sciences, Computer Science, Mathematics, Statistics, Business or Engineering or related field.   - In-depth knowledge of Ontario Home and Community Care Support Services business processes and data holdings required - Demonstrated management, leadership, relationship management, and problem solving skills. - Experience utilizing data management, extraction and reporting tools and software - Solid knowledge of Business Intelligence concepts and tools - Strong communication skills with ability to lead meetings and train staff - A passion for analytics, high comfort level and interest in leading and teaching analysis and interpretation of data and results; ability to "tell stories" with data and facts - Strong interpersonal skills with experience in driving productive collaboration with internal clients and cross-functional team members - End-to-end experience with leading and developing BI projects- from facilitating the design thinking sessions and gathering requirements to leading development of the back-end tables and KPI’s- to designing dashboards and supporting deployment - Strong understanding of Data Governance, Data Management and Data Strategy - Strong BI/Visualization skills and experience (preferably leveraging SSIS, SSAS, SSRS and Power BI) - Strong project management skills and a high attention to detail - An overall dedication to producing high quality work and desire to continuously learn and develop - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - French language is an asset - Master's Degree (preferred) What do we offer?    We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2023-5789
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
TEAM ASSISTANT – KW Community REPORTS TO: Patient Services Manager LOCATION: Home and Community Care Support Services Waterloo Wellington OFFICE BASE: Waterloo STATUS: Temporary, Full-Time (up to 12 months) SCHEDULE: 8:30 am – 4:30 pm, Prescheduled Monday-Friday UNION: CUPE ASSIGNMENT: 1.0 FTE POSTING #: 23-C-003 POSTING DATE: January 23, 2023 CLOSING DATE: January 30, 2023, 4:30 pm  KEY RESPONSIBILITIES - Processing new referrals, including data entry of client information; - Responding appropriately to incoming phone calls and inquiries as directed by triage decision making tree; - Updating and maintaining current client information and records in CHRIS database, including client’s service bookings; - Assembling and maintaining files of pertinent client information; verifying that all relevant documents have been completed and filed; - Booking home visits and client conferences as needed; - Processing letters, client applications and other client forms; - Preparing client reports for Care Coordinators/Placement Coordinators as required; - Generating reports and labels from CHRIS; - Reviewing and investigating Service Advice Forms; - Securing and/or shredding confidential documents as required; - Transcribing, copying and distributing letters, memos and conference reports using word processing software and other equipment; - Other duties as required.   EDUCATION AND EXPERIENCE - Successful completion of grade 12, plus an additional program of up to one year in duration; - Two to three years of relevant administrative office experience; - Knowledge or experience in medical terminology an asset; - Understanding of available community resources, services and the roles of health care professionals, hospital and support workers; - Proficient in the operation of a personal computer in a networked environment using computer software and data entry skills; - Able to communicate effectively in both oral and written formats with internal staff and external clients; - Knowledge of office systems, procedures and business practices; - Able to work effectively in a team based setting, strong planning and organizational skills, along with the ability to multi-task and respond to changing priorities, and to work independently; - Able to relate effectively with sensitivity, tact and discretion to clients, family members, staff and the public, along with ability to maintain confidentiality.   This position may be required to provide relief at other Home and Community Care Support Services locations or teams as needed and may be part of the on call rotation as per the provisions of the ONA collective agreement.   HCCSS Waterloo Wellington strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at HR.WW@HccOntario.ca for assistance.    Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   APPLICATION PROCESS Home and Community Care Support Services Waterloo Wellington is committed to the principles of employment equity.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting Competition 23-C-003 before 4:30 pmon Monday, January 30, 2023.   - Employees of HCCSS WW, please apply using: Recruitment.WW@HccOntario.ca   - All other applicants, please forward your Resume and Cover Letter to: HR.WW@HccOntario.ca   *** PLEASE NOTE***Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   We thank all applicants in advance however, we will be communicating only with those selected for an interview.
Job ID
2023-5794
Company : Name (E&F) Linked
HCCSS Waterloo Wellington | SSDMC de Waterloo-Wellington
Locations
CA-ON-Waterloo
Care Coordinator – Specialized Geriatric Services REPORTS TO:  Patient Services Manager LOCATION: Home and Community Care Support Services Waterloo Wellington OFFICE BASE: Guelph STATUS: Temporary, Full-Time (up to 12 months) SCHEDULE: 7 hours/day, Prescheduled Monday to Friday UNION: ONA ASSIGNMENT: 1.0 FTE POSTING #: 23-O-022 POSTING DATE: January 24, 2023 CLOSING DATE: January 31, 2023, 4:30 pm  KEY RESPONSIBILITIES Reporting to the Manager of Patient Services, the incumbent will be responsible for: - Conducting eligibility and service needs assessments for clients referred to Home and Community Care Support Services for in home or placement services; - Developing, initiating and coordinating individualized care plans for eligible clients, and providing ongoing resource management and discharge planning as appropriate; - Conducting alternate planning for non-eligible clients, and providing program interpretation/education to hospital and community agency staff, long term care facilities, physicians, clients and families; - Performing other duties as assigned.   EDUCATION AND EXPERIENCE - Knowledge and application of case management principles and practices acquired through membership in good standing, with the appropriate college, as a Registered Nurse, Occupational Therapist, Physiotherapist or Speech Language Pathologist, or membership in good standing with the College of Social Work, with a degree at the Master’s level. - Proven skills in the areas of case management, assessment, communication, interviewing, problem solving, interpersonal and leadership within a team based setting is required. - Experience and knowledge related to geriatric medical and mental health issues is required as are knowledge and skill in the application of specific assessment tools and interventions for a specialized geriatric service. - Specific education related to geriatric mental health is required. Certification in mental health nursing (CPMHN(c)) is preferred. - The ability to work independently in a highly organized manner is required. - This position also requires proficiency in the use of a personal computer in a windows networked environment, using Word and database software. - The ability to travel throughout Waterloo Region and Wellington County is required. - Fluency in French language preferred.   This position may be required to provide relief at other Home and Community Care Support Services locations or teams as needed and may be part of the on call rotation as per the provisions of the ONA collective agreement.   HCCSS Waterloo Wellington strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at HR.WW@HccOntario.ca for assistance.    Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   APPLICATION PROCESS Home and Community Care Support Services Waterloo Wellington is committed to the principles of employment equity.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting Competition 23-O-022 before 4:30 pmon Tuesday, January 31, 2023.   - Employees of HCCSS WW, please apply using: Recruitment.WW@HccOntario.ca   - All other applicants, please forward your Resume and Cover Letter to: HR.WW@HccOntario.ca   *** PLEASE NOTE***Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   We thank all applicants in advance however, we will be communicating only with those selected for an interview.
Job ID
2023-5795
Company : Name (E&F) Linked
HCCSS Waterloo Wellington | SSDMC de Waterloo-Wellington
Locations
CA-ON-Waterloo
Home and Community Care Support Services South West is seeking a Learning and Development Business Partner!     Opportunity Summary:   As a member of the Quality team, the Learning & Development Business Partner is responsible for organizational education on an ongoing basis and orientation for all new hires. Areas of responsibility include training plan development and orientation program roll-out including the development, delivery and evaluation of training material. The Learning & Development Business Partner evaluates training and development needs and designs educational programs that are aligned with the organizational development strategy. Learning & Development Business Partner leads and participates in and demonstrates an understanding of quality, risk and client safety principles and practices. Follows all safe practices and procedures to support a safe client and working environment. The Learning and Development Business Partner participates in and demonstrates an understanding of quality, risk and patient safety principles and practices, following all safe practices and procedures to support a safe patient and working environment. This is a permanent full-time opportunity.     Currently operating in a “work-from-home” model with the potential for a partial or full return to the office, this opportunity is open to the following locations within the South West region: Woodstock, St Thomas, London, Stratford, or Owen Sound.   What will you do?   Training and Development - Ensures effective training plans and initiative are in place to support the consistent development of staff - Designs, implements, monitors and maintains training programs to develop targeted skills/competencies - Keeps abreast with best practices and on the latest tools around training program development - Evaluates training and development needs and designs education programs guided to Organizational Development strategy   Orientation - Develops, implements, monitors, and maintains the HCCSS orientation program - Oversees the coordination of agendas and presentations for orientation sessions - Coordinates/schedules new hire orientation as appropriate in relation to the annual recruiting plan - Ensures new initiatives are incorporated into orientation - Evaluates feedback on orientation program to ensure improvement   Communication - Coordinates with respective teams to discuss training needs (e.g., schedules, program development needs, etc.) - Works closely with other department to understand and assist with employee performance improvement needs - Develops and maintains relationships with other HCCSSs through sharing of best practices related to orientation, education and training - Participates at job fairs at Universities and Colleges to promote the HCCSS in accordance with the recruitment strategy   Patient Safety – an integral part of all jobs at the Home and Community Care Support Services, South West - Maintains a daily focus on patient safety as everyone’s responsibility; - Complies with patient safety initiatives, e.g. hand hygiene protocols; - Keeps alert to patient hazards and takes prompt action to eliminate unsafe conditions, e.g. not exposing patients or co-workers to your illness; - Reports incidents or near misses to appropriate management by using ETMS, an organizational adverse event reporting system; - Encourages and supports patients and families to be actively involved in their health care, e.g. asking questions to ensure clear understanding; - Advocates for safe, quality patient care by making safety improvement suggestions and promoting safety initiatives; - Complies with the HCCSS, South West Code of Conduct, Occupational Health and Safety Act, applicable regulations and procedures, e.g. wearing appropriate personal protective equipment; - Keeps alert to possible job hazards and takes prompt action to eliminate unsafe conditions; - Participates in health and safety orientation, education and training and stays informed about safety requirements; - Advocates for a safe work environment by making safety improvement suggestions and promoting safety initiatives.     Qualifications:   Education: - University Degree Health Sciences, education in HR or OD combined with knowledge and application of adult learning principles and or equivalent education or experience   Experience: - Experience in training and education in a unionized environment with adult learners - Exceptional relationship management, facilitation, and critical thinking skills - Experience designing and developing client specific Learning and Development programs to meet changing organizational needs - Experience working with senior management to facilitate the creation of strategic long range Learning and Development plans - Ability to understand and collaborate with a broad range of disciplines in order to bring about implementing Learning and Development strategic initiatives - Using non-authoritative leadership, influence senior leaders to develop a comprehensive and progressive approach to organizational Learning and Development effectiveness. - Ability to communicate and display a high level of professionalism in-person, verbally and in written formats - Ability to communicate the key principles of leadership behavior which allow for the successful integration of strategic plans - Excellent understanding of the importance of building and maintaining collaborative relationships   Knowledge: - Knowledge of tools necessary to conduct training sessions including adult learning principles, change management concepts, training needs assessments, etc. - Knowledge of HCCSS business strategies, objectives, priorities and programs, and related HR priorities and plans - Understanding of the HCCSS’s stakeholders, client service delivery frameworks and methods, and overall issues and priorities within the health care sector and their impact on HR orientation, training and education - Knowledge of HCCSS administrative practices and procedures   Technical Skills: - Proficiency in MS Office Suite and ability to learn and adapt to new technology - Knowledge of Learning and Development tools and systems available to support Learning and Development reporting information - Ability to use MS Office applications (e.g., Word, Excel, PowerPoint, etc.)   Language:  - Proficiency in French is an asset.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is Wednesday February 8th, 2023 at 11:59 p.m.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2023-5796
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-London | CA-ON-Owen Sound | CA-ON-Stratford | CA-ON-Woodstock | CA-ON-St. Thomas
  Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity. If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? -  Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refers callers as appropriate - Provide back-up support to other positions, as required   What must you have? -  Diploma from an Ontario Secondary School which includes General Level Business and Commerce courses - Medical terminology certificate preferred - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills   What would give you an advantage? -  A college diploma in the health or social services field, and/or business or medical office administration - Familiarity with medical terminology, and office administrative procedures/concept - Knowledge of Home and Community Care Support Services - Proficiency in a second language, particularly French   Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve. How do I apply?   What do I need to know?   Anticipated Start Date: March 20, 2023 Hours of work: Monday to Friday (12 noon – 8:00pm) Unionized Position This position will be expected to be onsite at the clinic location on for every shift.  This is not a remote position.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, February 8, 2023.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services
Job ID
2023-5797
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Windsor