Career Opportunities

  JOB POSTING #046-24   POSTING DATE: March 27, 2024   JOB TITLE: Rehabilitation Assistant – Temporary, Full-time   INITIAL ASSIGNMENT:  In-Home Therapy (SUD IH RA OT-002)   BARGAINING AGENT:  OPSEU   LOCATIONS:  Sudbury   LANGUAGE(S): English and French   EFFECTIVE DATE:  July 2, 2024 to January 16, 2026     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Rehabilitation Assistant provides therapy assistance and administrative support to Physiotherapy and/or Occupational Therapy staff.   QUALIFICATIONS   - Combined Physiotherapist Assistant and Occupational Therapist Assistant certificate from a recognized Community College or equivalent post-secondary training; - Relevant experience assisting registered therapists in a community/health care environment; - Knowledge of physiotherapy and occupational therapy professions; - Clear understanding of the scope and limitations of the Rehabilitation Assistant’s role and their relationship with the registered therapist; - General understanding of the roles of health care professionals; - Knowledge of equipment, modalities, materials, and intervention processes used in the provision of physiotherapy and occupational therapy services; - Familiar with rehabilitation principals and clinical terminology used in interventions; - Knowledge of applicable CPO and/or COTO professional guidelines; - Ability to accurately prepare required documentation, forms, and materials for patient files and/or Home and Community Care Support Services North East; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Ability to work collaboratively with registered therapists and accept work direction when assisting with patient interventions; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 046-24 when applying   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

  JOB POSTING #056-23   POSTING DATE:  March 26, 2024   JOB TITLE: Speech-Language Pathologist                   Temporary, Full-Time   INITIAL ASSIGNMENT: In-Home (NB IH SLP-002)   BARGAINING AGENT:   OPSEU   LOCATION: North Bay   LANGUAGE(S): English and French   EFFECTIVE DATE: Immediately to January 17, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Speech-Language Pathologist is responsible for the provision of speech-language pathology services to Home and Community Care patients in order to address and improve communication and/or swallowing disorders.   QUALIFICATIONS - Registered Speech-Language Pathologist in good standing with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO); - In-depth knowledge of speech-language pathology services and other community resources, treatment centres, and organizations; - Good understanding of the roles of other health care professionals; - Relevant speech language pathology experience in a community/health care environment; - Comprehensive and up-to-date knowledge of speech language pathology tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the speech language pathology recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CASLPO; - Ability to prioritize professional duties and manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation and facilitation skills; - Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle, as regular travel within the Nipissing District will be required. Travel to other areas within the North East geography may also be required from time to time, as the business needs require; - Valid Emergency First Aid Certification; - Advanced oral and written proficiency in English and French essential.  Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Speech Language Pathologists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.     Please refer to posting number 056-23 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.    

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What must you have?  - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

JOB POSTING #229-23   POSTING DATE: March 22, 2024   JOB TITLE:   Speech-Language Pathologist – Full-Time or Part-Time   INITIAL ASSIGNMENT:  In-Home   BARGAINING AGENT:   OPSEU   LOCATION:  Sudbury, Sault Ste. Marie, North Bay, Timmins, Parry Sound     Kirkland Lake, or Elliot Lake (Hybrid model of work applies to work remotely and from the office/in-person when required)   LANGUAGE(S): English   EFFECTIVE DATE:   Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Speech-Language Pathologist is responsible for the provision of speech-language pathology services to Home and Community Care patients in order to address and improve communication and/or swallowing disorders.   QUALIFICATIONS : - Registered Speech-Language Pathologist in good standing with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO); - In-depth knowledge of speech-language pathology services and other community resources, treatment centres, and organizations; - Good understanding of the roles of other health care professionals; - Relevant speech-language pathology experience in a community/health care environment; - Comprehensive and up-to-date knowledge of speech-language pathology tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the speech-language pathology recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CASLPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Teams, Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential, French would be considered an asset.   Speech-Language Pathologists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 229-23 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a skilled procurement professional that strives for excellence and quality to create optimal value for the organization? Do you enjoy the challenge of leading large complex procurement initiatives?  Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   The Senior Analyst, Procurement has extensive experience in leading complex end-to-end procurement processes for a wide variety of goods and services. The Senior Analyst will support the efficient operations of the procurement function through effective contract management practices and procurement methodologies. The Senior Analyst will manage large and complex competitive procurement processes by working with an interdisciplinary team within the organization through the procurement lifecycle, from RFx through to contract award and implementation.  The Senior Analyst role will play a critical role in supporting the organizational transition and transformation of 14 HCCSS organizations to Ontario Health atHome, specifically in ensuring standardization, efficiency, and implementation of best practices across the Procurement portfolio.    The Senior Analyst will ensure compliance with OPS Procurement Directives and Home and Community Care Support Services relevant policies and procedure as well as lead the organizational education, training and development on procurement processes and legislation.  They will meet with Vendors and User departments across the Province to resolve any Vendor issues and assist with the monitoring of Vendor contracts. The Senior Analyst will be accountable for ensuring all legal contracts for the organization are duly executed and stored in a secure database, and will manage reporting to ensure contracts are procured or renewed accordingly.   What will you do? - Lead provincial and/or regional procurement initiatives for large and complex procurement activities - Support the coordination of various Ministry reporting and/or audits involving procurement - Lead provincial and regional procurement projects - In collaboration with the Manager, Procurement, coordinate key procurement activities required to transition from 14 legal entities into one organization as Ontario Health atHome - Develop and implement education to staff and leaders across HCCSS on procurement best practices, legislation, and process requirements to increase the perceived value of procurement - Develop, prepare, analyze and present procurement and spend reports on a monthly, quarterly and annual basis - Lead all Information Technology procurement activities for HCCSS - Proactively assess, define and resolve complex procurement issues.  - Develop and deliver training and communication materials relating to procurement policies and processes - Establish and maintain a strong client focus, attitude and execution as a service department within HCCSS - Foster a change culture, utilizes best in practice processes - Drive the organization’s procurement activities to effectively execute procurement strategies and transactions, meeting HCCSS business needs.  This includes RFBs, RFQs, evaluations, negotiations, award of purchase orders and agreements, and expediting close-out activities. - Develop strong relationships with internal partners, including leaders across HCCSS, in order to successfully complete critical procurement processes - Build and foster relationships with external partners, including OHTs, Supply Ontario, Vendor of Record organizations, and Ministries - Promote the ongoing development and sustainability of a purchasing framework with engagement of both internal and external stakeholders - Ensure procurement commitment approval and contracts align with the HCCSS Financial Signing Authority (FSA) policy. - Develop the procurement business case, specifications/standards for the goods or service required, weighting and relevant evaluation criteria for individual RFx processes; develops appropriate procurement documents and contract; and manages all aspects of the competitive procurement process including any necessary postings to the Ontario Tenders Portal (or equivalent platform). - Implement policies and procedures to ensure alignment with applicable legislation, directives and Trade Agreements and achieves compliance. - Maintain current knowledge and ongoing continued education with regard to procurement modernization and data analytics, the Senior Specialist will stay apprised of changes to the provincial procurement framework to effectively lead as a subject matter expert in the procurement arena and change management practices. - Navigate the Ministry of Public and Business Service Delivery (MPBSD) Vendor of Record program on behalf of the organization to provide procurement advice regarding approach and Vendor selection. - Network with peers in other HCCSS offices; participating in committees to advise on new guidelines, process changes, templates, product evaluations, etc. - Manage a centralized repository/database for all legal agreements.   What do you need? - University degree or college diploma in related area such as Health Administration or Business, Project Management. - Certified Professional Purchaser (CPP) or Council of Supply Chain Management Professionals (CSCMP) designation is an asset - 4-6 years’ experience in a previous procurement and/or contracts department working with complex and high dollar contracts - Demonstrated experience with procurement of IT hardware, software and professional services to support HCCSS IT portfolio is required. Experience working with OPS Procurement Directives is a strong asset - Working experience in a multi-disciplinary environment - Advanced analytical skills including advanced excel, PowerPoint and written reports with the ability to gather and analyze data, prepare written reports and direct others in the requirements of data analysis - Excellent negotiation and facilitation skills and advanced business acumen - Knowledge of contract law - Strong project management skills with the ability to manage and oversee multiple projects simultaneously and meet tight timelines - Superior change management skills including assessing need for change, engagement of stakeholders as well as design and deliver change - Strong problem solving skills required as well as proven ability to work and pay close attention to accuracy and detail - Strong verbal and written communication skills - Excellent presentation and training skills with the ability to communicate complex principles and legislation clearly to different levels across the organization - Proven ability to work independently and as a team player and in a fast-paced, changing environment - Excellent ability to develop and foster positive relationships with internal and external partners - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Knowledge of OPS Procurement Directives - Understanding the role of Supply Ontario and the Ministry of Public and Business Service Delivery (MPBSD) - Knowledge of the Province’s Vendors of Record (VORs), and mandatory compliance requirements   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a strategic leader that drives effectiveness, efficiency and high quality performance? Do you have experience planning, directing, and organizing purchasing functions and contractual agreements? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced leader in corporate procurement with in depth knowledge of the Ontario Public Service (OPS) Procurement Directive, experience managing contracts of substantial scope, and expertise in procurement leading practices.   Reporting to the Director, Corporate Procurement & Contracts, this position is responsible for procuring high quality corporate goods and services through the effective management of the procurement cycle including: Procurement planning and execution of procurement documents; evaluation of vendor responses; contract negotiations and awards.  This position is also accountable for contract management and performance improvement across Home and Community Care Support Services. The Manager, Procurement and Contracts, Administration, supports the HCCSS administrative functions in developing business requirements and leads all aspects to procurement to achieve value for money and a successful contract award that meets the needs of HCCSS.  The position is expected to develop a level of expertise in the functions being supported.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   What will you do? - Works with Administrative functions to develop a procurement strategy roadmap - Executes procurement roadmap through the preparation and execution of procurement documents which provide an open and fair procurement process in alignment with OPS Directives and guidelines - Supports the Administrative functions in the development of business requirements, evaluation criteria, an scoring of vendor bids - Negotiates and awards contracts in collaboration with Director, Corporate Procurement & Contracts - Achieves value for money for HCCSS - Ensures compliance with Directives and procurement policies and procedures and creates new policies and procedures as required as Directives change - Manages contracts including monitoring contract compliance and overall impact on budget - Develops and analyses reports for the purposes of quality improvement and performance management - Prepares procurement reports as required by the MOH and other external stakeholders - Prepares business cases for senior management and Board sign-off for single or sole source procurements - Provides senior management and management with an awareness and understanding of the procurement cycle - Advises on procurement method, contract terms and conditions, contract management and vendor performance management. - Maintains relationship with Vice-Presidents of Administrative functions to ensure business requirements are being met - Responds to vendor procurement enquiries on behalf of HCCSS - Builds and maintains relationships with HCCSS employees to promote collaboration and enhance the perceived value of procurement services - Maintains effective business relationships with contracted vendors and suppliers, as well as Administrative functions to promote quality service and resolve issues in a collaborative and efficient manner   What do you need? - University Degree in a related field, college diploma and/or equivalent education and experience - Supply Chain Certification (CPSM) or equivalent purchasing/procurement certification an asset - 5-7 years' experience in procurement field plus 1-2 years’ leadership preferred - Previous support of Administrative functions procurement including Information Technology, Finance, Human Resources, Quality and Risk, and Project Management - Knowledge of concepts, latest issues, leading practices and procedures for procurement and contract administration management, monitoring, and compliance - Understanding contract law and related legislation, OPS or BPS Directives and Trade Agreements - Good knowledge of related budgeting, financial, and monitoring processes (e.g., billing, invoicing, planning, performance reporting, etc.) - Expert knowledge of procurement tools and systems available - Demonstrated excellent planning and organizing skills to manage a variety of contracts and processes simultaneously - Advanced ability to use MS Office applications (e.g., Word, Excel, PowerPoint, Teams, etc.) - Listens effectively to requirements and demonstrates strong communication skills to write technical documents and discuss specifications/conditions with relevant parties - Proven leadership skills to provide guidance, mentorship, direction and feedback - Strong negotiation skills to support contract discussions - Strong communication skills, both verbal and written, related to contracts, policy development, briefing notes, business cases, training and education - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Understanding of the HCCSS stakeholders, client service delivery frameworks and methods, and issues and priorities within the health care sector and their impact on procurement - Expert customer service skills; understanding of HCCSS’ stakeholders, organizational framework and issues and priorities within the healthcare sector, including their impact on procurement - Preference will be given to candidates who are proficient in both official languages   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid

  Job Posting: #020-24   POSTING DATE: March 21, 2024                                                                       JOB TITLE:  Registered Practical Nurse, Mental Health and Addictions - Temporary, Full-Time   INITIAL ASSIGNMENT:  Mental Health and Addictions   BARGAINING AGENT:  ONA   LOCATION: Timmins   LANGUAGE(S): English   EFFECTIVE DATE: Immediately to September 12, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: Reporting to the Manager, Patient Services, the Registered Practical Nurse, Mental Health and Addictions will be assigned to a district school board to advise educators, develop individual care plans in collaboration with other professionals and assist school boards in developing strategies to address mental health and addiction needs. NATURE & SCOPE: - Assisting school boards in recognizing and responding to student mental health and addiction issues; - Providing medical consultation to educators regarding issues such as medication management for individual students, when overall needs of the patient are less complex, outcomes are more predictable and the risk of negative outcomes is low; - Providing services and support to students with mild mental health and substance abuse issues; - Consulting with the RN and/or other appropriate members of the healthcare team when support and/or intervention is required in complex mental health and addiction issues; - Developing plans for patients with mental health and addiction needs; - Play a key role in helping students and/or parents’ access services such as family health and/or addictions agencies; - Apply knowledge of nursing process, as it relates to scope of practice, to achieve identified client goals.   QUALIFICATIONS: - Recent and relevant direct clinical experience in providing mental health and/or addictions services for children and youth.Preference will be given to experience within the last 2-3 years; - Knowledge of the mental health and addictions service system for children and youth; - Solid knowledge of health care related legislation and practices; - Assessment and care planning skills; - Ability to work independently; - Effective interpersonal and communications skills; - Registered Practical Nurse and relevant related experience; - Current registration with the College of Nurses of Ontario; - Must have valid driver’s license and access to a vehicle; - Valid Emergency First Aid Certification; - Travel will be required; - Advanced written and oral proficiency in English is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 020-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.      

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Service Desk Coordinator seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Service Desk Coordinator, you will be responsible for providing technical support and service to users, which includes, but not limited to trouble-shooting and resolving issues, routine equipment maintenance and installation. By applying your information technology experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do?   - Receive requests from users concerning hardware/software problems and other relevant issues and log in ticketing system to troubleshoot and analyze - Close service requests with detailed information of the resolution documented in the ticketing system - Document work-arounds and solutions, and update the IT knowledgebase - Setting up, configuring, client devices, user accounts, and printers, etc. Moving physical hardware and wiring as required. - Liaises with all levels of IT support as required, determines solutions and appropriate responses - Escalates requests to higher level support as required - Responsible for determining the appropriate priorities for assigned project activities to support the business and overall project while dealing with multiple and often conflicting demands. - Travels to other office sites of Home and Community Care Support Services Toronto Central including hospitals and external partners as required in order to provide technical support and response - Internally, communicates with other employees in other divisions/departments throughout Home and Community Care Support Services to obtain, clarify and discuss information required in performing the duties of the job. Externally, this position will have contact with a range of stakeholders on behalf of the Business including external vendors and consultants. What must you have? - Program completion in a community college or technical college in a related discipline - Minimum of one (1) year experience working in a Active Directory, support environment - Proficiency working\supporting in a Windows environment using Microsoft Office applications - Ability to maintain confidentiality, recognize sensitivity and exercise good judgement, discretion and accountability in all aspects of the Service Desk Coordinator role when dealing with colleagues and management - Ability work varying shifts and On Call - Demonstrated ability to work independently and accurately in the presence of frequent interruptions   What would give you the edge? - MCP, A+, ITIL certification an asset - Valid Driver’s License with unrestricted access to a vehicle is preferred   What do we offer?     We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.    We thank all applicants for their interest; however, only those selected for an interview will be contacted.      

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you passionate about learning & development and seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   Take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for temporary full-time (1-year contract) Organizational Development Business Partner. Reporting to the Manager, Organizational Development, the Organizational Development Business Partner is responsible to implement learning and development initiatives that foster employee engagement, develop employee and leadership functioning and build organizational effectiveness at Home and Community Care Support Services Mississauga Halton.   What will you do? - Models a coach-approach in interactions with all leaders and staff and promotes skill development in this area - Provides group facilitation support for team interventions, leadership development programming, and provincial OD requests as needed - Develops learning strategies for Home and Community Care Support Services Mississauga Halton initiatives/projects - Supports leaders, subject matter experts and departments with the planning and delivery of department specific learning activities - Uses an evidence-based approach to develop appropriate learning programs to address organizational and/or employee and leadership needs - Provides advice on internal and external learning and organizational development issues to staff and leadership as requested - Collaborates with the provincial OD community to prepare proposals and to facilitate sessions for organizational learning and development services as needed - Develops and facilitates sessions for corporate orientation as needed - Develops and evaluates Performance Evaluation and Development tools and processes to ensure alignment to strategic goals - Assesses the need for audiovisual and other training equipment/ resources   What do you need? - University degree in industrial/organizational psychology, organizational behavior, human resources, adult learning, business or related field (or equivalent combination of education and experience) - Four to six years related work experience - Practical understanding and application of methodologies and approaches for; learning, departmental planning, organization design, leadership development, change management, performance management, coaching, diversity, and work/life balance, conflict management and communication skills - Practical understanding and value of collaboration, consulting, organizational processes and problem solving to build organizational effectiveness - Effective project management knowledge and skills - Knowledge of appropriate resources, techniques and approaches for addressing organizational learning needs - In-depth knowledge of: adult learning principles, assessment and analysis of learning needs, learning and design development and evaluation - Ability to develop, prepare and facilitate large and small group educational sessions both virtually and in-person as needed - Ability to communicate clearly and concisely both verbally and in writing, using a variety of mediums to develop professional reports, slides, and learning materials - Strong customer/client centered approach - Strong consulting and coaching skills to work with a variety of managers and staff - Ability to communicate in French or another language an asset - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment ​   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Do you have experience in lease administration, property management or commercial real estate in a corporate environment? Do you thrive in fast-paced collaborative settings? Are you passionate about exceptional health care and driven by a desire to help others?   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for a permanent full-time Leasing Analyst.  Reporting to the Director of Facilities, the Leasing Analyst is responsible for managing Home and Community Care Support Services (HCCSS) lease portfolio in line with the HCCSS Realty Strategy and Management Board of Cabinet Realty Directive.  The position acts as a subject matter expert for lease agreements and works collaboratively with internal and external stakeholders to manage and negotiate leases across the province, focusing on cost savings and and mitigating risk.  The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What will you do? - Oversee all aspects of facilities leases across multiple locations within the province - Negotiate or work with Infrastructure Ontario to negotiate lease agreements, including terms, conditions and lease rates to achieve favourable outcomes for HCCSS. - Working with Infrastructure Ontario conduct thorough lease portfolio analysis to identify potential risks, opportunities and cost saving measures. - Collaborate with internal teams to ensure lease agreements align with business objectives, regulatory requirements and the organization realty strategy. - Maintain accurate lease databases and documentation including original leases, amendments and renewals. - Monitor lease expiration dates and proactively manage lease renewals, terminations and extensions. - Serve as a secondary point of contact for landlords, property managers and other external stakeholders regarding lease related matters. - Provide regular reports and updates to management on leasing activities and portfolio metrics. - Assist in the development and implementation of the organization leasing strategy to optimize space utilization and minimize costs. - Prepare leasing briefing notes and documents for execution by senior management. - Provide regular and ad hoc reports and updates to the Ministry of Health (MOH). - Work with the finance department to ensure lease payments are accurate and Audited Financial Statements accurately reflect future lease commitments. - Ensure compliance with Management Board of Cabinet Realty Directive. - Maintain data and accuracy of rent reconciliations. - Reconcile Infrastructure Ontario invoices to ensure accuracy.    What do you need? - Post-secondary education in business, finance, accounting or related field. - Minimum of 3 years of experience in lease administration, property management or commercial real estate preferably within a corporate environment. - Proficient in reading and interpreting commercial leases. - Strong understanding of lease agreements, contract law and lease accounting principles - Working knowledge of government, Infrastructure Ontario and MOH policies, processes and legislation affecting facilities administration. - Knowledge of relevant legislation including but not limited to the Ontario Building code, Fire Code, Occupational Health and Safety Act and Accessibility for Ontarians with Disabilities Act. - Excellent understanding of current industry practices, trends and requirements. - Excellent negotiation, communication and interpersonal skills - Strong analytical skills with attention to detail - Motivated and results driven with a proactive approach and the ability to prioritize tasks, manage multiple projects simultaneously and meet deadlines - Self-motivated and able to work independently with minimal supervision - Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and working knowledge in SharePoint - Knowledge of lease administration software or databases is an asset   We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

Are you passionate about learning & development and seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   The Organizational Development Business Partner provides consultation in change management, organization effectiveness, performance issues, and works in partnership with administration and client groups to orchestrate cultural development and organization change initiatives that address corporate goals and strategies. Through learning and program development, project management, and research, the incumbent provides advice and support aimed at building organizational cohesion, health and flexibility.    As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do?   Reporting to the Manager, Organizational Development, s/he/they will have responsibilities for the overall integration, design, delivery and monitoring of learning and organizational development programs and services for a portfolio of divisional clients.   Major responsibilities include: - Support the design, development, and implementation of an organization wide, competency-based learning strategy focused on mobile, real-time learning solutions to further the development of Home and Community Care Support Services Toronto Central leaders and staff. - Develop and implement learning standards to ensure uniform and consistent communication, training and delivery methods across all learning programs. - Design, develop and deliver training courses, curriculum, content, job aids, and interventions for organization-wide learning projects and initiatives. - Facilitate front-line, management and leadership development sessions, programs, techniques, tactics, and tools that enhance individual, leadership and team performance. - Develop and use quantitative and qualitative methods, and metrics to assess the effectiveness of learning programs and recommend appropriate tactical changes to improve results. - Collaborate with Learning and Development Business partners to administer and provide expertise on the Learning Management System (LMS).   Change Leadership - Adopt a structured change management implementation strategy so that there is consistency in facilitating change for every employee, every project team and every department. - Identify the most expected and potential points of resistance to change. Develop counter strategies to reduce the resistance and address the doubts and uncertainty surrounding the change to foster a positive acceptance of change. - Establish parameters to measure early adoption, effective utilization and proficiency to new change initiatives for individual employees as well as groups or departments. - Identify deviations in performance from the change standards and implement strategies for corrective action to achieve full organizational adoption to change. - Perform the role of a coach or mentor for managers and staff to assist them in fulfilling their role as change sponsors within their respective departments and teams. - Engage with key project teams to help integrate projects with crucial change management initiatives undertaken by the organization. - Create specific change management plans with respect to training and orientation of employees. - Continue to maintain a close engagement with HR, business intelligence, and communication departments to ensure a smooth transition to change and organization-wide successful implementation of change initiatives.   Performance Measurement & Evaluation - Serve as an internal knowledge resource for instructional design, facilitation, leadership and management development, learning effectiveness, and other organizational development methodologies and tools. - Conduct quantitative research, statistical analysis and environmental scans to support and maintain employee engagement, performance and talent management efforts. - Design and develop a scorecard to track organizational culture change trends. - Provide leadership in the research, development and implementation of policy projects including program quality analysis, governance and accountability mechanisms. - Work with counterparts in the health sector and with stakeholders on a broad range of policy issues.   Project Management - Lead and facilitate organizational projects related to a variety of focus areas including new employee onboarding, high potential staff development, employee engagement, career development, and leadership development. - Develop detailed project plans that follow established practices, timelines and budgets for the execution and delivery of organizational learning, development and engagement initiatives. - Build collaborative relationships and partnerships with all levels of the organization in the identification and implementation of learning and organizational development solutions. - Train learning facilitators, provide oversight, and assure instructional quality and appropriate content of contracted service providers. - Develop and maintain training contacts within industry, professional organizations, educational institutions, and consulting firms. - Provide project support for key learning and organizational development initiatives as well as for important entities internal and external to the Human Resources and Organizational Development Department. - Perform other duties as assigned.   What must you have? - Master’s degree in allied health, healthcare management, social work, organizational development, adult education, behavioural science, or another related field is required. - Minimum five to seven (5-7) years experience in learning and organizational development or related field required. - Minimum five to seven (5-7) years experience designing, developing and facilitating live classroom workshops and web-based instruction with remote and cross-functional audiences is required.   What would give you the edge? - Thorough knowledge of learning and organizational development best practices, instructional design and development, and program management and evaluation. - Extensive change management, project management experience, demonstrated ability to lead complex projects simultaneously, and to provide technical direction to project teams and members is required. - Highly proficient computer skills with experience using a Learning Management System (LMS) and other learning technology is required. - Excellent research and analytical skills to research and analyze data in order to identify trends, assess implications and develop policy options. - Exceptional interpersonal, verbal and written communication and presentation skills. - Ability to work independently and in a team, and to establish and maintain effective working relationships at every level of the organization and with members of external groups is desired. - Experience serving as an internal consultant providing organizational development support to all levels of the organization is highly desired. - Professional certifications in project management, leadership development, coaching, instructional design, personality and leadership assessments is highly desired.   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.        

JOB POSTING #039-24   POSTING DATE:  March 14, 2024   JOB TITLE: Social Worker – Temporary, Full-Time INITIAL ASSIGNMENT: In-Home (TI IH SW-002) BARGAINING AGENT: OPSEU LOCATION: Kapuskasing, Hearst, or Timmins LANGUAGE(S):  English and French EFFECTIVE DATE: July 2, 2024 to July 18, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY:   The Social Worker is responsible for the provision of social work services to Home and Community Care Support Services North East patients, in order to achieve optimum psycho-social functioning, prevent unnecessary deterioration, and promote patient independence.   QUALIFICATIONS   - Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); - Relevant social work experience in a community/health care environment; - Comprehensive knowledge of social work interventions, practice methods, and professional skills; - Knowledge of other community resources, funding agencies, treatment centers, social service networks, and organizations; - Good understanding of the roles of other health care professionals; - Up-to-date knowledge of social work theories, practices, and procedures; - Ability to prioritize professional duties and manage caseload in a time efficient manner; - Strong interpersonal skills; - Effective listening, observation, and facilitation skills; - Strong mediation, negotiation, and conflict resolution skills to respond or assist in emergency situations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Outlook); - Must have valid driver’s license and access to a vehicle, as regular travel within the Cochrane District will be required. Travel to other areas withing the North East geography may also be required from time to time, as the business needs require; - Advanced oral and written proficiency in English and French is essential.     Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 039-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.    

Quality and Risk Specialist – Job Posting North West March 2024   CARE AND BE CARED FOR – THIS IS YOUR HOME   Competition Number: NW23-109 Posting Date: March 14, 2024 Posting Closing Date: March 29, 2024 at 4:30 p.m. EST   Reports To: Manager, Quality and Risk Employment Status: Permanent Full-Time HCCSS: North West Office Location: Thunder Bay, ON (Hybrid model of work applies to work remotely and from the office when required) How to Apply: Please submit your cover letter and resume by emailing: nw-hr@hccontario.ca quoting the competition number: NW23-109 no later than: 4:30 p.m. EST March 29, 2024   Reporting to the Manager, Quality & Risk, the Quality and Risk Specialist is responsible for functions related to the patient relations process, complaints and appeals, patient events and safety, and quality improvement.   As a Quality and Risk Specialist working in a hybrid model, you will play an important role in providing connected, accessible, patient-centred care – and supported by our collaborative team that includes over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. As a valued team member, your mission will be to help our patients be healthier and happier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do?    Major Responsibilities - Embody HCCSS mission, vision and values and apply quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work - Utilize quality improvement tools to drive excellence in care and service delivery and to create a culture of continuous quality improvement - Exemplify, embrace and intentionally promote an inclusive work environment where all are meant to feel they belong - Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity and anti-racism - Supports the implementation, maintenance and improvement of the organization’s quality management, quality improvement, safety and risk management program(s) and framework(s) - Develops, implements and maintains documentation, tools and resources needed to support the organization’s quality management, quality improvement, safety and risk management program(s) and framework(s) - Provides formal and informal coaching, mentoring, teaching and advice to the organization and individuals within the organization on patient relations, quality management, quality improvement, safety and risk management in general or in relation to the organization’s applicable program(s) and/or framework(s) - Supports and/or leads the design, planning and execution of assigned improvement projects in collaboration with Quality & Risk team members and/or colleagues in other departments as needed - Supports, co-ordinates and/or leads the collection, reporting and/or analysis of quality, safety and/or risk data and information in assigned areas, which could include, but are not limited to Event - Tracking & Management System, Client & Caregiver Experience Evaluation, external performance reports - Supports, co-ordinates and/or leads the development of reporting & monitoring systems/processes for organizational processes, performance scorecards and reports, working in conjunction with Quality & Risk team members and colleagues in other departments as needed - Support, co-ordinate and/or lead the implementation of programs for excellence, accreditation, event management reporting or other quality, safety & risk related programs as assigned - Engages Patient and Family Advisor Committee in quality improvement planning and initiatives; - Participates on work groups, committees and projects involving quality improvement and risk management. - Assists in planning, developing, implementing, evaluating and maintaining the emergency management plan, pandemic plan, evacuation plan, and business continuity plans; - Supports the development, implementation, maintenance, evaluations and improvement of the organization’s policies and procedures framework and infrastructure - Supports or leads the coordination and implementation of Infection Prevention and Control (IPAC) practices, policies and procedures; - Supports or leads the development, implementation and analysis of local surveys as requested. - Establishes and maintains effective working relationships with staff at all levels, service providers and other external stakeholders to facilitate and assist in quality and risk management activities - Promote and support use of the Ethical Framework across the organization.  Risk Management - Act as a resource/consultant for Home and Community Care Support Services (“HCCSS”) North West staff related to risk management and patient safety issues - Provide risk management support for high risk situations, complex cases and patient safety matters consulting with appropriate stakeholders as required - Works across the organization and with external service providers to address patient risks and complaints reported through the internal Risk Event and Feedback System; - Monitors, validate, classify and assess risk of reported patient safety incidents, staff safety incidents, complaints, compliments, and privacy events in the event tracking and management system; identifies areas for improvement in incident reporting, maintains and updates relevant tools and resources and provides feedback and education to staff as appropriate. - Utilizes best practices in analyzing, synthesizing and trending reported patient/staff safety incidents, patient complaints/compliments, privacy events and other sources of organizational performance data/information, as available; prepared quality and risk reports - Supports Home and Community Care Support Services (HCCSS) management, Board and external reporting requirements specific to patient safety, quality and risk including the preparation of scorecards and dashboards.  Other Related Activities   - Demonstrates behaviours, actions and attitudes that are consistent with our Vision/Mission/Values - Supports the advancement of an organizational culture focused on quality, safety & risk management, continuous improvement - Works in compliance with the provisions of the Occupational Health and Safety Act of Ontario and the regulations and adheres to health and safety policies/ practices developed and implemented by Home and Community Care Support Services North West and takes reasonable precautions - Implements new procedures and controls deemed necessary by management - Participate in and/or chair internal or external committees related to patient relations, quality, quality improvement, safety or risk as needed or assigned - Participates in mandatory learning/education to maintain and update skills and knowledge whenever deemed necessary - Supports the team, including training and orientation of new staff and works with team members to ensure department needs are met including absence coverage - Performs other related duties as assigned   What must you have? - University Degree in health care or business administration (or equivalent combination of education and experience). - 4 - 6 years of related work experience within healthcare sector and minimum 3 years’ experience in quality, risk management and patient safety. - Knowledge of tools, techniques, measures and systems for monitoring and improving service delivery and business process quality. - Good knowledge of patient services practices in Home and Community Care. - Good knowledge of the health care system and service delivery models used in the community. - Good understanding of project management processes and techniques. - Familiar with emergency preparedness, incident management, and pandemic planning in Ontario. - Knowledge of risk management approaches and tools used; preferably in the healthcare industry. - Knowledge of systems, applications, databases and information management used to store and process internal data. What would give you the edge? - A Master’s Degree in health care or business administration. - Quality and Risk management training/education and/or certification is highly desirable. - Strong knowledge of HCCSS priorities, policies, practices and service standards. - Ability to speak French or another second language. What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?  If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

JOB POSTING #038-24   POSTING DATE: March 14, 2024   JOB TITLE: Occupational Therapist – Full-Time INITIAL ASSIGNMENT:  In-Home (PS IH OT-001) BARGAINING AGENT:  OPSEU LOCATION:  Parry Sound LANGUAGE(S): English EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 038-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

JOB POSTING #037-24   POSTING DATE: March 14, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-005) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to July 4,2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 037-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

CARE AND BE CARED FOR – THIS IS YOUR HOME Do you have Project Management experience and enjoy the challenge of coordinating the administrative aspects of Project Management to help drive initiatives forward?  Do you have strong relationship building skills and thrive in a collaborative work environment?  Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for a permanent full-time Project Specialist, reporting to the Manager, Strategy Management Office. The Project Specialist is responsible for collaborating across the organization with regard to the planning and implementation of corporate projects including the creation, maintenance and monitoring of projects plans and schedules, assist in the management and monitoring status reports and project budgets and is responsible for leading project risk management, communication and facilitating project meetings. Accountabilities include tracking and status reporting related to projects in support of the Strategy and Project Management Office (SPMO). The role also leads simple to moderately complex projects of small to medium scope, at provincial, regional or local levels.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment with the flexibility to be located at any of the 14 HCCSS office locations across the province ​   What will you do? - Collaborate with all areas of the organization in the planning and implementation of projects - Ensure that all projects follow SPMO processes from Project Initiation to Project Close providing support and coaching to Project Leads and Project Teams - Exercise indirect influence to support and motivate project team members in the completion of work deliverables within schedule parameters - Build positive working relationships with project stakeholders that result in consistent positive customer satisfaction - Perform project scope definition and management - Lead and conduct requirements gathering and analysis utilizing various techniques to engage stakeholders and key subject matter experts - In collaboration with the Project Lead and Manager, SMO, identify and track project tasks and status and project performance metrics - Lead project monitoring and control - Perform project schedule definition and management - Record and maintain lessons learned providing recommendations to support and implement changes for continuous improvement - Create and maintain project plans, schedules, status reports and budgets independently and in collaboration with other team members as required - Lead project risk management - Identify, and record project risks and develop recommendations for risk mitigation in collaboration with project stakeholders - Maintain project risk, issue and change control logs ensuring that actions and decisions are recorded and addressed, following SPMO processes - Analyze project change requests for their impact on the project and raising concerns as appropriate - Work with functional managers and project leads to identify project resource requirements and work effort estimates, revising and forecasting estimates in collaboration with Projects Leads as required, in order to support project prioritization and resource planning - Support project communication management, ensuring succinct and timely communication with all stakeholders - Develop and execute against an approved Project Management Plan - Perform document management, including document revision and versioning, and archiving of project and SPMO materials - Facilitate project meetings and produce/distribute meeting documents as required - Ensure accurate tracking and reporting of project progress, including analyzing and consolidating project data and preparing reports - Actively contribute to the development of project management capacity across the organization by developing and/or providing education, coaching, and support to clinical, technical and administrative staff as appropriate - Work closely with the team’s Manager, Director and/or other department and project leads in the implementation of Business Plan initiatives - Contribute toward improving project management methods and practices, including the development of tools and processes.   What do you need? - Undergraduate Baccalaureate degree in Health Care, Business or other relevant field; Master’s Degree is an asset. - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) designation or relevant PMI certification is an asset - Minimum of three (3) to five (5) years of relevant experience - Clear, concise, and accurate communication skills in English, both verbal and written - Demonstrated experience in the area of project management and familiarity with various project management tools, techniques, and methodologies - Knowledge of and experience in the area of portfolio management and strategic planning considered an asset - Knowledge of and experience with SharePoint platform or other similar system an asset - Proficiency in Microsoft Office software including Word, Excel, and PowerPoint - Experience in Visio, MS Project and, MS Teams an asset - Experience in business process improvement - Business insight and modelling to understand functional requirements and processes - Influencing, negotiation and presentation skills - Demonstrated ability to meet deadlines and set priorities - Ability to perform multiple tasks among various projects while maintaining deadlines in accordance with organization standards - Proficiency in French is an asset - Experience in a healthcare environment is preferred - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #hybrid

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language    What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan     Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

  JOB POSTING #031-24   POSTING DATE: March 5, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-011) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury   LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to April 30, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume byvisiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 031-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you a Nurse Practioner that is able to provide leadership, clinical case consultation and direct clinical care to adult clients and their family/caregivers who require hospice palliative care?  Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As an Integrated Palliative Care Nurse Practioner you will provide leadership, clinical case consultation and direct clinical care to adult clients and their family/caregivers who require hospice palliative care within the HNHB HCCSS. The NP will support and enhance the capacity of primary care practitioners providing hospice palliative care. The NP will work collaboratively with the palliative care team to reduce avoidable emergency department visits/hospitalizations. By applying your NP experience, you will have the opportunity to play a key role in providing connected, accessible, patient-centred care and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. Hours of Work: Monday to Friday, 8:30am-4:30pm. Your home branch would be Brant with the expectation that you would provide coverage to both Haldimand Norfolk & Brant areas. This is a 6 month term assignment (subject to extension or termination).   What will you do? - Provide comprehensive primary health care services per the College of Nurses of Ontario (CNO) Practice Standards for Nurse Practitioners standard to adult clients who require hospice palliative care - Enhance the quality of palliative care by providing pain and symptom management through the NPs advanced scope of practice - Provide clinical case consultation with members of the client’s interdisciplinary palliative care team to support and enhance capacity of primary care practitioners providing palliative care - Is an integral member of the Palliative Care Shared Care/Outreach Teams where they exist in the community - Advance care connections across health care sectors for seamless, coordinated and integrated hospice palliative care - Initiate, benchmark, recommend, implement and evaluate best practices in the delivery of palliative care services - Support an organizational culture that fosters excellence in the provision of palliative care and inter and intra-disciplinary teamwork - Collaborate with and provide expertise and guidance to HCCSS case managers, HCCSS contracted service providers and primary care physicians. Develops, implements and evaluates policies and procedures - Participate in continuing education and training initiatives at the HCCSS, including mentoring team members - Interact with leaders to promote consistency and best practices - Participate in performance measurement and utilization management - Promote communication to develop a collaborative inter disciplinary hospice palliative care team - Promotes a continuous learning environment - Anticipate changing priorities and recommend reallocation of resources as required to meet overall needs - Monitor and evaluate palliative care best practices in collaboration with the manager and/or director of client services as requested - Establish and maintain collaborative and effective working relationships with HCCSS employees, physicians, and palliative care system partners What you must have?   Educational Qualifications - Certificate of Registration in the Extended Class from the College of Nurses of Ontario, and eligible to practice as a RN(EC) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant specialty certification preferred Experience  - Preferred 3 to 5 years’ experience in hospice palliative care. Professional experience in health care should include: linkages with community health agencies and other health disciplines, needs assessment, and case management and/or discharge planning OR Nurse Practitioners with experience in primary care and/or acute care with an interest in developing an advanced level of knowledge and skill in hospice palliative care We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - Demonstrated knowledge and application of best practices related to hospice palliative care service delivery - Strong consultation skills with expert knowledge of models of consultation and their application with individuals, teams and with community service providers - Ability to research, analyze, and evaluate hospice palliative care best practices program development and implementation - Significant understanding relationship with HCCSS and broader HNHB client service community - Knowledge of HCCSS mission, vision, and strategic directions - Proven interpersonal and team communication skills demonstrating a client service orientation - Ability to deliver information effectively, verbally and in writing, in a variety of settings - Good coaching and facilitation skills - Provides leadership in meeting clients’ primary care needs - Computer experience and keyboarding skills on a lap top and desktop computers - Fluency in English (oral and written). Fluency in French preferred. - Current CPR Certification—Basic Life Support What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation package - Valuable development opportunities​ - Membership in a world class defined benefit pension plan Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home Equity, Inclusion, Diversity and Anti-Racism Commitment    Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted

Registered Nurse-Hospital to Home   Are you an experienced registered nurse, physiotherapist, occupational therapist,  social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.     What will you do? - Complete a comprehensive geriatric behaviour assessment using the PIECES framework and supporting geriatric assessments. - Liaise with members of the care teams including the patient and care provider in developing a comprehensive behavioural care plan specific to target primary behaviour at time of transition. The team includes i.e., hospital staff, LHIN staff, discharge planner, physicians, Alzheimer’s, and Psychogeriatric Resource Consultants and crisis team. etc. to coordinate and integrate care plans. - Conducts a Best Possible Medication History and shares with members of the care team. Interacts with a member of the Pharmacy team in any setting to support medication changes and monitoring in compliance with medication management policy. - Either directly or through the LHIN Case Manager, works collaboratively to connect with the primary care physician, geriatrician or geri-psychiatric specialist and provides updates on patient status post-discharge from hospital. Recommends and facilitates, as appropriate, follow-up visits with the primary care physician or nurse practitioner in community or Long term care home. - Addresses and works with the client and care giver to answer questions and concerns supporting the behaviour management care plan. - Assessment, consultation, and treatment, as indicated. - Utilizes an ABOE ( Assessment, Behaviour, Outcomes and Evaluation approach and communicates these observations to the care team and care giver - Documents assessments and care plan in the LHIN CHRIS database, OSLER and HEADWATERS Hospital MEDITECH database. - Participates in data entry to track program metrics. - Acts as a spokesperson as required, and interpret the role of the LHIN to clients, health care professionals and to the public. Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees. - Participates in the orientation of new staff and students and provides refresher training for current staff as assigned. - Assesses for and promotes a safe environment for clients, caregivers, family members, and staff. Adhere to health and safety policies/ practices developed and implemented by the LHIN/ Osler and Headwaters hospital. - Participates in utilizing, maintaining, and monitoring Best Practice standards for the geriatric behaviour population. This includes committee work and active participation and contribution to quality initiatives. What must you have? - Ability to assist staff and family members in a person centred approach to develop and implement behavioural care strategies/approaches and to monitor patients responses over time - Demonstrates commitment to the LHIN’s mission and values. - Working knowledge of community resources and roles of health care professional - Solid knowledge of health care related legislation and practices - Knowledge of direct care / case management models used in community health care organizations. -  Knowledge of LHIN priorities, policies, practices and service standards - Registered Nurse (BScN or diploma) - Completion of a Case Management Certificate is an asset - Completion of P.I.E.C.E.S training and experience using this model - GPA ( Gentle Persuasive Approach) essential - Demonstrated experience meeting documentation standards of the College of Nurses of Ontario and organizational expectations - Crisis Prevention Intervention Training an asset - CNA certification in Geriatrics preferred - Current CPR certification - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) focused on providing or coordinating care for adults in a mental health setting and/or specialized geriatrics unit with experience in dementia care - Specialized skills in assessment of delirium, dementia and mental health. Knowledge of multiple best practices in these areas - Ongoing annual recertification BCLS/BLS or CPR - BCLS/BLS for Healthcare Provider or CPR Healthcare Provider level current - Registered Nurse (BScN or diploma) in good standing with the college of Nurses of Ontario -   What would give you the edge?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.