Career Opportunities

Are you an experienced Nurse Practitioner looking for a different kind of practice environment, and comfortable practicing both independently and part of a team? This could be the position for you.   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Erie St. Clair has a need for a Permanent Full Time Nurse Practitioner as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands the importance of quality and safety and requires a high degree of attention to detail and excellent time management skills. The position will be located within the Erie St. Clair Region.   What will you do? The Nurse Practitioner will adhere to the effective delivery of Nurse Practitioner services for the Palliative Care Consultation Team’s patients, and community patients unable to access care through a family physician, clinic, FHT, CHC, etc. upon referral from Home and Community Care Support Services ESC and in accordance with professional college standards, Ministry Guidelines and ESC policies.  The objective of the services delivered by the Nurse Practitioner is to diagnose, treat, evaluate, consult and manage complex pain and symptom and associated chronic disease management issues during the patient’s palliative trajectory, in order to delay/prevent institutionalization and facilitate reintegration into the community. These services will be available across various care sectors as required including home, hospital, retirement homes and long term care.  The Nurse Practitioner, as a member of the Palliative Care Consultation Team (PCCT), will work collaboratively with Hospice and be responsible for reviewing and completing assessments to assist in providing recommendations and consultative guidance to support challenging palliative symptom management and diagnoses. Travel for this position is required between all sites of the Home and Community Care Support Services Erie St. Clair and there is the potential that the Nurse Practitioner may work out of the Hospice sites.   What must you have? - Registered Nurse, Nurse Practitioner (Current registration with the College of Nurses) - Working knowledge of community resources and roles of health care professionals - Good knowledge of ESC priorities, policies, practices and service standards - Good knowledge and understanding of legislation governing health care activities - Knowledge of direct care/care coordination models used in community health care organizations - Specialized education required in palliative pain and symptom management including a minimum of Fundamentals and CAPCE. LEAP certification will be considered an asset.  - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date - Must have a valid Ontario Driver’s License and access to a vehicle - Must be able to operate a computer What would give you an advantage? - Excellent written and oral communication skills - Strong interpersonal skills with the ability to provide mentorship and maintain professional relationships - Demonstrated interpersonal communication skills and an oral/written proficiency with Canada’s two official languages will be looked upon favourably What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ What do I need to know? STARTING DATE:  As soon as possible POSITION STATUS: Full-Time (Monday to Friday 8:30am to 4:30pm) HOURS OF WORK: 37.5 hours per week SALARY RANGE:  Commensurate with qualifications and experience LOCATION: Sarnia site POSTING EXPIRY: May 10, 2024 by 4:30pm This position is a Hybrid position and will be required to be onsite in the office as determined by the Employer. The successful applicant must be willing and able to attend onsite and in patient's' homes as required. Unionized Position   Who we are: We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   All applications will be reviewed; however, only those selected for an interview will be contacted.   Equity, Inclusion, Diversity and Anti-Racism Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do?   Reporting to the Director, Integrated Care, as an integrated member of the Palliative Care Team, the Nurse Practitioner (NP) supports the Home and Community Care Support Services Mississauga Halton Palliative Program and the Home and Community Care Support Services Mississauga Palliative Care Regional Programing to ensure high quality, patient-centered hospice palliative care across all care settings in the Mississauga Halton region.  The NP provides support to the Palliative Care Team and specialist providers to address palliative care needs and increase capacity within the region to provide palliative and end of life care in the community. Critical to the NP role is the provision of direct nursing services to support patients with palliative needs and their families. The NP broad scope practice will support seamless integration of hospice palliative care at the primary, secondary and tertiary care level; serving as clinician, educator, collaborator and advocate. At the primary level, the incumbent works as an integral member of the Palliative Care Team, assisting in building team capacity to provide care and clinical management; at the secondary level, engaging in shared care with primary and specialist providers, to address more complex palliative care needs; and at the tertiary level facilitating access to and seamless transition to and from tertiary services.     Working collaboratively across the health care system, the NP provides expert direct clinical palliative care and leadership to support seamless, integrated care delivery. In this leadership role, the NP will work in all domains consistent with advanced practice nursing (leadership, clinical care, consultation/collaboration, facilitation and research). Within this scope, the NP will provide home/office/hospital visits and telephone and face-to-face consultation, and crisis response, The NP is also responsible for education, knowledge transfer and best practice implementation, mentorship and professional development, through coaching inter-professional teams involved in the circle of support.   The role includes stakeholder engagement, participation in local, regional and provincial committees and a leadership role to implement improvements in Home and Community Care Support Services Mississauga Halton and within the Mississauga Halton Palliative Care Network. The NP supports an organizational culture that promotes professional growth and continuous learning, program development and evaluation, and effective inter-professional teams.   Expert Clinical Practice - Provides palliative and end-of-life direct care to patients within the scope of practice, supporting patient/caregiver and their circle of care to receive community-based care as long as possible and support patient death in place of choice - As part of a team of NPs, provides expert clinical care to complex palliative patients and expert clinical advice to the inter-professional team, including for example, primary care physicians, specialists, care coordinators, and community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions - Participates in shared care roles with the primary care team as well as specialists - Ensures rapid response capacity - Provides advanced care planning; develop goals of care and/or initiate end of life conversations - Responsible for home/office/hospital visits to complex palliative patients and their families for the purpose of completing comprehensive clinical assessments and building capacity within the primary team - Contributes to the development of comprehensive shared care plans in consultation with Care Coordinators, service providers, primary care physicians and others - Participates in patient rounds and case conferences with palliative care teams in hospital(s) to identify complex palliative needs and support safe and successful transitioning back to the community/home; prioritizes responsibility to ensure crisis management/urgent needs are supported - Adopts regional and provincial targets as performance goals and measures - Supports Most Responsible Practitioner (Family Physician/Palliative Physician/Other)  to ensure continuity of medical/clinical care for individuals with complex palliative needs across primary, acute, community and specialized palliative care sectors in relation to coordinated management approaches, information exchange and relationships with the patient and family - Identifies complex needs that may require tertiary intervention - Identifies complex needs that may require tertiary intervention and takes appropriate action - Provides evening support to the inter-professional and primary care team for the purposes of assistance with problem solving and decision-making and telephone or face to face visits as required   Leadership - Collaborates with Home and Community Care Support Services Mississauga Halton  administration to work towards provincial goals of “death in place of choice” and building organizational and regional capacity to care for patients within the system of home and community care - Assists in the development of palliative care program policies and procedures including development of content for education and orientation materials - Advocates for individuals, families for health system policies - Identifies Home and Community Care  Support Services Mississauga Halton and regional learning needs and finds/develops programs/resources to meet those needs in collaboration with Learning & Organizational Development teams where applicable - Mentors and coaches nursing colleagues, other team members in the circle of care and students - Advocates for and promotes the importance of access to hospice palliative care - Contributes to and advocates for an organizational culture that promotes professional growth, continuous learning and collaborative practice - Identifies gaps in the palliative care system and develops partnerships to facilitate and manage change - Advises patients, colleagues, the community, health care institutions and policy makers on issues related to hospice palliative care nursing and health care - Participates in local, provincial, national palliative care organizations and initiatives; and professional nursing organizations   This is a temporary full time (1.0) Nurse Practitioner position in our Mississauga Halton Region (Etobicoke, Oakville, Milton and Halton Hills surrounding areas).   What must you have? - Current registration with the College of Nurses of Ontario in the Extended Class - Nurse Practitioner Program with a BScN (Masters level degree in Nursing preferred) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant speciality certification an asset - Minimum of three (3) to five (5) years’ experience in Palliative Care Nursing, preferably in a community setting - Demonstrated experience with proven team building abilities and experience in advancing the clinical practice of multiple health disciplines - Demonstrated advanced knowledge/experience in consultation and ethical decision-making - Demonstrated use of theory and evidence to advance clinical practice and outcomes - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system - Knowledge of direct care / care coordination models used in community health care organizations - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s license and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Specialized education in palliative pain and symptom management  - Palliative / End of Life Care experience - Awareness of Medical Assistance in Dying Legislation - Complex Chronic Disease Management and Psychogeriatric care experience - Advanced assessment skills and sound knowledge of clinical therapeutics - Demonstrated clinical leadership and collaborative practice with all care providers - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who we are?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you a Nurse Practioner that is able to provide leadership, clinical case consultation and direct clinical care to adult clients and their family/caregivers who require hospice palliative care?  Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As an Integrated Palliative Care Nurse Practioner you will provide leadership, clinical case consultation and direct clinical care to adult clients and their family/caregivers who require hospice palliative care within the HNHB HCCSS. The NP will support and enhance the capacity of primary care practitioners providing hospice palliative care. The NP will work collaboratively with the palliative care team to reduce avoidable emergency department visits/hospitalizations. By applying your NP experience, you will have the opportunity to play a key role in providing connected, accessible, patient-centred care and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. Hours of Work: Monday to Friday, 8:30am-4:30pm. Your home branch would be Brant with the expectation that you would provide coverage to both Haldimand Norfolk & Brant areas. This is a 6 month term assignment (subject to extension or termination).   What will you do? - Provide comprehensive primary health care services per the College of Nurses of Ontario (CNO) Practice Standards for Nurse Practitioners standard to adult clients who require hospice palliative care - Enhance the quality of palliative care by providing pain and symptom management through the NPs advanced scope of practice - Provide clinical case consultation with members of the client’s interdisciplinary palliative care team to support and enhance capacity of primary care practitioners providing palliative care - Is an integral member of the Palliative Care Shared Care/Outreach Teams where they exist in the community - Advance care connections across health care sectors for seamless, coordinated and integrated hospice palliative care - Initiate, benchmark, recommend, implement and evaluate best practices in the delivery of palliative care services - Support an organizational culture that fosters excellence in the provision of palliative care and inter and intra-disciplinary teamwork - Collaborate with and provide expertise and guidance to HCCSS case managers, HCCSS contracted service providers and primary care physicians. Develops, implements and evaluates policies and procedures - Participate in continuing education and training initiatives at the HCCSS, including mentoring team members - Interact with leaders to promote consistency and best practices - Participate in performance measurement and utilization management - Promote communication to develop a collaborative inter disciplinary hospice palliative care team - Promotes a continuous learning environment - Anticipate changing priorities and recommend reallocation of resources as required to meet overall needs - Monitor and evaluate palliative care best practices in collaboration with the manager and/or director of client services as requested - Establish and maintain collaborative and effective working relationships with HCCSS employees, physicians, and palliative care system partners What you must have?   Educational Qualifications - Certificate of Registration in the Extended Class from the College of Nurses of Ontario, and eligible to practice as a RN(EC) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant specialty certification preferred Experience  - Preferred 3 to 5 years’ experience in hospice palliative care. Professional experience in health care should include: linkages with community health agencies and other health disciplines, needs assessment, and case management and/or discharge planning OR Nurse Practitioners with experience in primary care and/or acute care with an interest in developing an advanced level of knowledge and skill in hospice palliative care We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - Demonstrated knowledge and application of best practices related to hospice palliative care service delivery - Strong consultation skills with expert knowledge of models of consultation and their application with individuals, teams and with community service providers - Ability to research, analyze, and evaluate hospice palliative care best practices program development and implementation - Significant understanding relationship with HCCSS and broader HNHB client service community - Knowledge of HCCSS mission, vision, and strategic directions - Proven interpersonal and team communication skills demonstrating a client service orientation - Ability to deliver information effectively, verbally and in writing, in a variety of settings - Good coaching and facilitation skills - Provides leadership in meeting clients’ primary care needs - Computer experience and keyboarding skills on a lap top and desktop computers - Fluency in English (oral and written). Fluency in French preferred. - Current CPR Certification—Basic Life Support What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation package - Valuable development opportunities​ - Membership in a world class defined benefit pension plan Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home Equity, Inclusion, Diversity and Anti-Racism Commitment    Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, this self-directed position functions in an advanced nursing role within a collaborative practice model.  The Nurse Practitioner (NP) may: - Support homebound individuals receiving the services of Home and Community Care Support Services (HCCSS) North West who do not have access to a clinician who completes home visits.  - Support patients who may or may not have access to a primary care practitioner but require a Nurse Practitioner to support a palliative approach to care and advanced pain and symptom management. - Provide short term bridging for HCCSS patients who are vulnerable to admission/readmission to hospital with a clear plan to discharge the NP service.  The NP acts as a key resource to all HCCSS and service provider staff regarding palliative care and chronic health conditions.    Demonstrating clinical leadership in a collaborative practice with all care providers including physicians, community care coordinators, community service provider organizations and other community partners, the Nurse Practitioner ensures that patients who would benefit from a palliative approach to care receive appropriate and seamless symptom management in the community setting.  This support can occur throughout the end-of-life trajectory and is not limited to a specific diagnosis. The NP also supports homebound patients who have chronic medical conditions and HCCSS patients who are at risk of admission/readmission to hospital for short term care.     What must you have? - Membership, in good standing, with the College of Nurses of Ontario - Registered Nurse in the Extended Class (RN EC designation) / expectation to have RN EC registration and successful completion of the Nurse Practitioners’ exam set by the College of Nurses of Ontario - CHPCN certification or commitment to obtain - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system - Knowledge of direct care / care coordination models used in community health care organizations - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s license and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Specialized education in palliative pain and symptom management  - LEAP certification - Palliative / End of Life Care experience - Awareness of Medical Assistance in Dying Legislation - Complex Chronic Disease Management and Psychogeriatric care experience - Advanced assessment skills and sound knowledge of clinical therapeutics - Demonstrated clinical leadership and collaborative practice with all care providers - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who we are?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, this self-directed position functions in an advanced nursing role within a collaborative practice model.  The Nurse Practitioner (NP) may: - Support homebound individuals receiving the services of Home and Community Care Support Services (HCCSS) North West who do not have access to a clinician who completes home visits.  - Support patients who may or may not have access to a primary care practitioner but require a Nurse Practitioner to support a palliative approach to care and advanced pain and symptom management. - Provide short term bridging for HCCSS patients who are vulnerable to admission/readmission to hospital with a clear plan to discharge the NP service.  The NP acts as a key resource to all HCCSS and service provider staff regarding palliative care and chronic health conditions.    Demonstrating clinical leadership in a collaborative practice with all care providers including physicians, community care coordinators, community service provider organizations and other community partners, the Nurse Practitioner ensures that patients who would benefit from a palliative approach to care receive appropriate and seamless symptom management in the community setting.  This support can occur throughout the end-of-life trajectory and is not limited to a specific diagnosis. The NP also supports homebound patients who have chronic medical conditions and HCCSS patients who are at risk of admission/readmission to hospital for short term care.     What must you have? - Membership, in good standing, with the College of Nurses of Ontario - Registered Nurse in the Extended Class (RN EC designation) / expectation to have RN EC registration and successful completion of the Nurse Practitioners’ exam set by the College of Nurses of Ontario - CHPCN certification or commitment to obtain - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system - Knowledge of direct care / care coordination models used in community health care organizations - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s license and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Specialized education in palliative pain and symptom management  - LEAP certification - Palliative / End of Life Care experience - Awareness of Medical Assistance in Dying Legislation - Complex Chronic Disease Management and Psychogeriatric care experience - Advanced assessment skills and sound knowledge of clinical therapeutics - Demonstrated clinical leadership and collaborative practice with all care providers - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who we are?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.  This is a permanent full time Nurse Practitioner position in the Owen Sound location with an initial assignment to work with patients in our Grey Bruce counties.   What will you do?   The Nurse Practitioner is a self-directed practitioner who provides holistic patient care based on advanced nursing and basic medical management knowledge and skills for a selected patient population. As a Nurse Practitioner, you will provide care for medically complex patients and provide palliative care for patients in their own homes as they near end of life. You will liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. You will help patients to manage pain and symptoms and avoid unnecessary hospitalization, as well as manage acute and episodic episodes of complex disease.    As a Nurse Practitioner, you will:   - Provide care for medically complex patients in their own homes. - Provide palliative care for patients in their own homes as they near end of life. - Liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. - Help patients to manage pain and symptoms and avoid unnecessary hospitalization. - Manage acute and episodic episodes of complex disease   What must you have?   Education: - Current certificate of registration with the College of Nurses of Ontario (CNO): Registered Nurse Certificate of Competence with Extended Class. - Completion of a Nurse Practitioner Certificate. - Successful completion of the CNO Adult or Primary Care Nurse Practitioner examinations.   Experience: - Minimum two (2) years of recent nursing experience with individuals who require end of life care. - Demonstrated use of theory and research/evidence based outcomes within own practice. - Clinical research experience – knowledge of basic research designs, measurement techniques and statistical methods.   Knowledge, Skills, and Abilities: - Familiarity with Nursing Professional Practice Models. - Knowledge and experience in change theory and adult learning principles. - Knowledge and experience with the long term care system and the principles of patient & family centered care. - Travel throughout the South West region may be required. - Effective interpersonal relationship and group/team skills. - Excellent written and verbal communication skills. - Ability to work and communicate collaboratively in an interdisciplinary team environment, including ability to work with team members of diverse culture who may be providing alternative approaches to care. - Demonstrated leadership for the advancement of clinical practice and achievement of Program goals. - Highly developed critical thinking skills and ability to conceptualize and analyze problems. - Ability to be self-directed and function independently. - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Proficiency in a second language, particularly French; - Completion of Masters of Science in Nursing (MScN); - An ambassador of workplace culture. What do we offer?     We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?    We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. This is a 12 month Temporary Full-Time opportunity in the Owen Sound/Hanover location. What will you do? As an integral part of this interdisciplinary team, you will bring your mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards; The nurse will assist Grey Bruce school boards in recognizing and responding to student mental health and addiction issues and work with the boards to develop strategies to address student mental health and addictions needs; You will play a key role in providing the support of a health professional in helping students and/or parents’ access services such as family health care, community mental health and/or addictions agencies.  - Provide support to DSBs to build capacity for recognizing and appropriately responding to student mental health and addictions issues. - Collaborate with an inter-disciplinary team and provide essential health-related advice and support to the DSBs’ staff in developing comprehensive plans to respond to the mental health and addiction needs of students. - Advise school staff on potential side effects of different classes of medications, and provide medical consultation to school staff regarding issues such as medication management for individual students. - Provide early interventions of care for working with students and families as addressed with counseling and therapeutic interventions and follow up assessments for mental health and addiction issues. - Provide support to the intervention team in the management of complex issues such as refusal to attend treatment, self-harm, suicide, or violent behavior. - Provide essential health-related advice and support to the Mental Health leaders in developing comprehensive board plans to respond to the mental health and addiction needs of students. - Act as a spokesperson as required, and interpret the role of HCCSS to patients, health care professionals, and to the public. Ensure positive public relations and effective coordination of services through ongoing liaison and participation on internal and external committees. - Assess and promote a safe environment for patients, caregivers, family members, and staff. - Receive, prioritize and take timely action regarding new request for service. - Develop and build relationships with mental health service providers and educators by utilizing various forms of communication including face-to- face and virtual/telephone interactions. What must you have? - Minimum of three (3) to five (5) years of relevant experience as a Registered Nurse (BScN or diploma) - Current registration with the College of Nurses of Ontario - Minimum of two (2) years of direct clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skills - Ability to work independently - Effective interpersonal and communications skills - Demonstrated experience as a Registered Nurse - Must have valid driver’s license and access to a vehicle (Significant travel within the respective school board districts of Bruce County) - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Ability to speak French or another second language. What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, the Mental Health and Addictions Nurse will be working with district school boards to advise educators, develop individual care plans in collaboration with other professionals and assist boards in developing strategies to address mental health and addiction needs.  Responsibilities for this position will also include: - Assisting school boards in recognizing and responding to student mental health and addiction issues - Providing services and support to students with mild to complex mental health and substance abuse issues - Developing plans for clients with mental health and addiction needs including the transition of students back to school from hospitalization - Medication management and providing support or intervention for issues such as self-harm or treatment refusal What must you have? - Membership, in good standing, with College of Nurses of Ontario. - Minimum 3-5 years of relevant experience as a Registered Nurse. - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system and community resources - Knowledge of the mental health and addictions and service system for children and youth. - Advanced assessment and diagnostic reasoning skills. - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficiency in a Windows environmentWe have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - 2-3 years of relevant experience in providing direct clinical mental health and/or addictions services for children and youth - Effective interpersonal and communications skills and able to adapt communication style to suit different audiences of all ages and backgrounds - Canadian Nurses Association (CNA) certification in an area of specialty - Ability to speak French or another second language What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, the Mental Health and Addictions Nurse will be working with district school boards to advise educators, develop individual care plans in collaboration with other professionals and assist boards in developing strategies to address mental health and addiction needs.  Responsibilities for this position will also include: - Assisting school boards in recognizing and responding to student mental health and addiction issues - Providing services and support to students with mild to complex mental health and substance abuse issues - Developing plans for clients with mental health and addiction needs including the transition of students back to school from hospitalization - Medication management and providing support or intervention for issues such as self-harm or treatment refusal What must you have? - Membership, in good standing, with College of Nurses of Ontario. - Minimum 3-5 years of relevant experience as a Registered Nurse. - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system and community resources - Knowledge of the mental health and addictions and service system for children and youth. - Advanced assessment and diagnostic reasoning skills. - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficiency in a Windows environmentWe have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - 2-3 years of relevant experience in providing direct clinical mental health and/or addictions services for children and youth - Effective interpersonal and communications skills and able to adapt communication style to suit different audiences of all ages and backgrounds - Canadian Nurses Association (CNA) certification in an area of specialty - Ability to speak French or another second language What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a strategic leader that drives effectiveness, efficiency and high quality performance? Do you have experience planning, directing, and organizing purchasing functions and contractual agreements? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced leader in corporate procurement with in depth knowledge of the Ontario Public Service (OPS) Procurement Directive, experience managing contracts of substantial scope, and expertise in procurement leading practices.   Reporting to the Director, Corporate Procurement & Contracts, this position is responsible for procuring high quality corporate goods and services through the effective management of the procurement cycle including: Procurement planning and execution of procurement documents; evaluation of vendor responses; contract negotiations and awards.  This position is also accountable for contract management and performance improvement across Home and Community Care Support Services. The Manager, Procurement and Contracts, Administration, supports the HCCSS administrative functions in developing business requirements and leads all aspects to procurement to achieve value for money and a successful contract award that meets the needs of HCCSS.  The position is expected to develop a level of expertise in the functions being supported.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   What will you do? - Works with Administrative functions to develop a procurement strategy roadmap - Executes procurement roadmap through the preparation and execution of procurement documents which provide an open and fair procurement process in alignment with OPS Directives and guidelines - Supports the Administrative functions in the development of business requirements, evaluation criteria, an scoring of vendor bids - Negotiates and awards contracts in collaboration with Director, Corporate Procurement & Contracts - Achieves value for money for HCCSS - Ensures compliance with Directives and procurement policies and procedures and creates new policies and procedures as required as Directives change - Manages contracts including monitoring contract compliance and overall impact on budget - Develops and analyses reports for the purposes of quality improvement and performance management - Prepares procurement reports as required by the MOH and other external stakeholders - Prepares business cases for senior management and Board sign-off for single or sole source procurements - Provides senior management and management with an awareness and understanding of the procurement cycle - Advises on procurement method, contract terms and conditions, contract management and vendor performance management. - Maintains relationship with Vice-Presidents of Administrative functions to ensure business requirements are being met - Responds to vendor procurement enquiries on behalf of HCCSS - Builds and maintains relationships with HCCSS employees to promote collaboration and enhance the perceived value of procurement services - Maintains effective business relationships with contracted vendors and suppliers, as well as Administrative functions to promote quality service and resolve issues in a collaborative and efficient manner   What do you need? - University Degree in a related field, college diploma and/or equivalent education and experience - Supply Chain Certification (CPSM) or equivalent purchasing/procurement certification an asset - 5-7 years' experience in procurement field plus 1-2 years’ leadership preferred - Previous support of Administrative functions procurement including Information Technology, Finance, Human Resources, Quality and Risk, and Project Management - Knowledge of concepts, latest issues, leading practices and procedures for procurement and contract administration management, monitoring, and compliance - Understanding contract law and related legislation, OPS or BPS Directives and Trade Agreements - Good knowledge of related budgeting, financial, and monitoring processes (e.g., billing, invoicing, planning, performance reporting, etc.) - Expert knowledge of procurement tools and systems available - Demonstrated excellent planning and organizing skills to manage a variety of contracts and processes simultaneously - Advanced ability to use MS Office applications (e.g., Word, Excel, PowerPoint, Teams, etc.) - Listens effectively to requirements and demonstrates strong communication skills to write technical documents and discuss specifications/conditions with relevant parties - Proven leadership skills to provide guidance, mentorship, direction and feedback - Strong negotiation skills to support contract discussions - Strong communication skills, both verbal and written, related to contracts, policy development, briefing notes, business cases, training and education - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Understanding of the HCCSS stakeholders, client service delivery frameworks and methods, and issues and priorities within the health care sector and their impact on procurement - Expert customer service skills; understanding of HCCSS’ stakeholders, organizational framework and issues and priorities within the healthcare sector, including their impact on procurement - Preference will be given to candidates who are proficient in both official languages   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid

Job Description Are you an experienced leader within the health care industry that possesses an exemplary track record of delivering high quality programs focused on patient and family centered care? Are you seeking a rewarding career that will enable you to make a positive difference in the community whilst working in an organization that cares for you? If so, you’re looking in the right place!   Reporting to the Director, Patient Services, is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Patient Services will provide strong vision and support to staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   Please note that this is a Temporary Contract position for up to 12 months.     What will you do?  - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading patient services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Patient Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   What must you have?   Education: - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). - Must be a Regulated Health Professional with valid certification in a professional college in the province of Ontario.  Experience: - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Patient Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills.   What would give you the edge? - Demonstrated leadership, relationship management, facilitation, negotiation and problem-solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation package - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment   Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #IND-HCCSS  

JOB POSTING - MANAGER, INFORMATION TECHNOLOGY (IT)   POSITION TITLE:                              Manager, Information Technology     REPORTS TO:                                   Director, Information Technology POSITION STATUS:                          Permanent, Full-Time DIVISION / DEPARTMENT:              Patient Services LOCATION:                                        Waterloo Wellington (Base = Waterloo Office)   COMPETITION NUMBER:                24-A-004 POSTING DATE:                               MondayApril 29, 2024 CLOSING DATE:                               4:30 pm, Monday May 6, 2024   Position Summary Reporting to the Director, Information Technology, the Manager, Information Technology is responsible for leading Home and Community Care Support Services Waterloo-Wellington’s (HCCSS WW) Information Technology operations with a focus on customer support and projects (hardware, software, security, and move planning). The overall goal of the position is to make it easy for HCCSS WW staff to access the high-quality support they need so they can effectively serve our residents and improve the patient experience.   What will you do? - Oversee the day-to-day operations of HCCSS WW’s IT service desks including (but not limited to): maintaining service quality and SLA standards, balancing team workload, ensuring adequate coverage, providing advice, and personally taking on or directly assisting in resolving complex or high priority requests - Providing people management to IT staff through prioritizing and delegating work - Undertaking annual and on-going staff performance management including development/assessment of performance improvement plans, goal setting, identification of learning opportunities, career coaching and on-going mentoring - Developing an annual work plan and support the Director with implementation of the Provincial strategic and operational roadmaps - Providing input and advice on departmental procedures and systems - Supporting the selection of new hardware and software - Maintaining a good understanding of Ministry directives and ensuring they are followed - Keeping abreast of new developments / technologies / processes in the IT industry - Making recommendations to implement innovations to yield improvements/efficiencies - Locally managing any IT-related provincial issues and projects that impact WW operations - Regularly collaborating and communicating with other HCCSS business units and external stakeholders on projects and deployments - Providing both knowledge/expertise as well as core project management services (scope, budget, reporting) for both internal and system-wide projects - Providing leadership on Provence-wide IT initiatives - Managing external contractors to ensure contract is respected and quality is achieved - Providing input to working groups / business leaders / project teams as to how to leverage technology to improve business process - Working with internal customers to ensure technical support is meeting business needs - Other duties as assigned.   What must you have? - Education and experience typically includes a university degree / college diploma with specialization in computer science / technology, and 5 – 7 years of experience - Expertise in technical systems analysis and management, including hands-on experience with computer networks, hardware, and software - Experience with supervising others in a customer service-focused environment - Certification in ITIL Foundation - Certification(s) in Microsoft 365, Azure, and related products is an asset - Knowledge of the Ontario health sector including current Digital Health strategies and initiatives - Knowledge of IT specific privacy and security regulatory environment - Knowledge of project management methodologies - Knowledge of the HCCSS’s programs and services - Knowledge in technology and information management (hardware, software) - Demonstrated communication and interpersonal skills to work with internal and external partners   What would give you the edge? - Experience managing a team in a hybrid work model environment - Preference will be given to candidates who are proficient in both official languages   What do you need to know? - This position is required to participate on a provincial on-call rotation schedule     How do you apply? Interested candidates should submit their resume and cover letter before 4:30 pmon Monday, May 06, 2024, stating Competition # “24-A-004 - Manager, Information Technology” in the subject line of the email, to HR.WW@HccOntario.ca   If you are already an employee of Home and Community Care Support Services,submit your resume to Recruitment.WW@HccOntario.ca.    By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Waterloo Wellington who are participating in the selection process. All applications will be reviewed however, only those selected for an interview will be contacted.   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Waterloo Wellington is an equal opportunity employer. We are committed to providing supports to applicants with disabilities throughput the recruitment and selection process.   Candidates requiring accommodation should advise Human Resources.   Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.  Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire.   Any medical or human rights exemption requests are required to be submitted for review and validation prior to an offer of employment.    

CARE AND BE CARED FOR – THIS IS YOUR HOME   Do you have experience in lease administration, property management or commercial real estate in a corporate environment? Do you thrive in fast-paced collaborative settings? Are you passionate about exceptional health care and driven by a desire to help others?   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for a permanent full-time Leasing Analyst.  Reporting to the Director of Facilities, the Leasing Analyst is responsible for managing Home and Community Care Support Services (HCCSS) lease portfolio in line with the HCCSS Realty Strategy and Management Board of Cabinet Realty Directive.  The position acts as a subject matter expert for lease agreements and works collaboratively with internal and external stakeholders to manage and negotiate leases across the province, focusing on cost savings and and mitigating risk.  The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What will you do? - Oversee all aspects of facilities leases across multiple locations within the province - Negotiate or work with Infrastructure Ontario to negotiate lease agreements, including terms, conditions and lease rates to achieve favourable outcomes for HCCSS. - Working with Infrastructure Ontario conduct thorough lease portfolio analysis to identify potential risks, opportunities and cost saving measures. - Collaborate with internal teams to ensure lease agreements align with business objectives, regulatory requirements and the organization realty strategy. - Maintain accurate lease databases and documentation including original leases, amendments and renewals. - Monitor lease expiration dates and proactively manage lease renewals, terminations and extensions. - Serve as a secondary point of contact for landlords, property managers and other external stakeholders regarding lease related matters. - Provide regular reports and updates to management on leasing activities and portfolio metrics. - Assist in the development and implementation of the organization leasing strategy to optimize space utilization and minimize costs. - Prepare leasing briefing notes and documents for execution by senior management. - Provide regular and ad hoc reports and updates to the Ministry of Health (MOH). - Work with the finance department to ensure lease payments are accurate and Audited Financial Statements accurately reflect future lease commitments. - Ensure compliance with Management Board of Cabinet Realty Directive. - Maintain data and accuracy of rent reconciliations. - Reconcile Infrastructure Ontario invoices to ensure accuracy.    What do you need? - Post-secondary education in business, finance, accounting or related field. - Minimum of 3 years of experience in lease administration, property management or commercial real estate preferably within a corporate environment. - Proficient in reading and interpreting commercial leases. - Strong understanding of lease agreements, contract law and lease accounting principles - Working knowledge of government, Infrastructure Ontario and MOH policies, processes and legislation affecting facilities administration. - Knowledge of relevant legislation including but not limited to the Ontario Building code, Fire Code, Occupational Health and Safety Act and Accessibility for Ontarians with Disabilities Act. - Excellent understanding of current industry practices, trends and requirements. - Excellent negotiation, communication and interpersonal skills - Strong analytical skills with attention to detail - Motivated and results driven with a proactive approach and the ability to prioritize tasks, manage multiple projects simultaneously and meet deadlines - Self-motivated and able to work independently with minimal supervision - Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and working knowledge in SharePoint - Knowledge of lease administration software or databases is an asset   We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

MAJOR RESPONSIBILITIES                 Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning solutions, facilitate formal training for new and existing employees, support new hires to successfully onboard (including performance coaching and support post training) and conduct on-going performance audits to proactively identify learning needs and solutions.   The learning component will include learning and education needs pertaining to HCCSS systems for Patient Care Services including The Art of Case Management, the RAI- assessment tools, policies, procedures, programs such as customer service, orientation, case management services and other related HCCSS systems, programs and tools related to Patient Care Services.    What must you have?                                                           - Three (3) to five (5) years’ experience in delivering learning solutions, facilitation and/or design in a patient centric environment - Regulated Health Professional preferred - Previous experience in applying adult learning principles - Previous experience facilitating the learning of technical learning programs, ideally within a health care environment - Proven excellent presentation and group facilitation skills - Demonstrated focus on providing innovative solutions to meet the needs of our learners - Knowledge of, and demonstrated experience in Case Management preferred - Knowledge of, and demonstrated experience in RAI training preferred - Post-secondary education in Adult Education preferred - Previous experience in designing, delivering and evaluation customer service training is preferred - Knowledge of, and demonstrated experience in Change Management preferred - Knowledge of and adherence  to all HCCSS policies, procedures and relevant administrative practices - Knowledge of HCCSS patient services strategies, objectives, priorities and programs - Practical knowledge of Long Term Care Act, Substitute Decisions Act, Placement Regulations and Health Care Consent Act - Good knowledge of community resources (e.g. services and programs) - Strong understanding and commitment to quality programs and best practice - Understanding of HCCSS Central West stakeholders, patient service delivery frameworks and methods, and overall issues and priorities within the health care sector - Excellent working knowledge of patient database systems - Successful completion of RAI-HC competency modules - Proven facilitator experience with excellent communication skills (written/documentation and verbal). - Strong relationship building skills and maintains positive working relationship with external and internal contacts - Experience effectively working with multiple stakeholders to gain understanding, determine need and build learning solutions - Excellent critical thinking and decision making skills - Solid ability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Highly detailed with strong organizational, time management, prioritization, planning and multi-tasking skills - Flexible, adaptable and responsive to change - Accountable for own actions and decisions - Self-directed with the ability to work independently - Excellent understanding of communication in education and training - Courteous and respectful in all interactions as well as able to work positively and collaboratively within a team environment - Strong negotiation, problem solving, effective listening and facilitation skills - Ability to maintain confidential information - Empathy to sensitive issues - Ability to communicate in French or another language an asset   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced IT professional with expertise in Microsoft 365 solutions and managing complex architectures?  Do you have an aptitude for building strong working relationships with stakeholders to share your technical knowledge and enjoy working in a collaborative team environment? Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Reporting to the Director of Information Technology and Network Management, the Information Technology Lead -  Microsoft 365 Solutions Architect plays a pivotal technical role in the organizational focus on the continuing support and operation of the IT infrastructure, cloud architecture and Microsoft M365 applications. The role will serve as a subject matter expert to the organization and will develop, implement and support Microsoft 365 solutions, aligning with organizational goals and improving overall business operations across HCCSS.   The Information Technology Lead -  Microsoft 365 Solutions Architect is part of a dynamic team, supporting all facets of the HCCSS IT infrastructure environments and contributing to the development, execution and maturing of the HCCSS IT program.  Working with state of the art technology, the role supports a highly available and highly secure environment with an expectation of limited downtime and immediate response.  The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment - Ability to work within any of the 14 Home and Community Care Support Services geographies across the province ​   What will you do? - Develop and implement Microsoft 365 solutions that align with HCCSS’s business goals and strategies. - Lead advanced senior-level oversight for Microsoft 365 Online environments, covering design, implementation, maintenance, administration, and support. - Lead cross-functional teams through corroborating ideas, solutions, and implementation of Microsoft 365 technologies, including but not limited to, Exchange Online, SharePoint Online, OneDrive for Business, Teams, Power Platform and Azure AD Objects. - Provide governance, technical expertise, and guidance to other team members and business stakeholders to drive discovery, design, configuration, validation, piloting, deployment, and support of Microsoft 365 technologies. - Participate in Microsoft planning sessions and support the internal team with upcoming relevant changes to be aware of to support our teammates. - Evaluate, recommend, implement, and maintain standards across Microsoft 365 components. - Manage configurations and standards to identify, design, plan, recommend, and implement improvements including integrations with other systems. - Act as the subject matter expert for the Microsoft 365 environment and various cloud initiatives to configure, administer, maintain, and sustain the Microsoft 365 Tenant and 365 technologies. - Participate in assigned projects following effective requirements, design, development and implementation processes. - Enhance the administration capabilities within the Microsoft 365 environment using working knowledge of Microsoft 365 Administrator roles, duties and daily performance operations. - Contribute to the evaluation, planning, migration, deployment, and management of Microsoft 365 services. - Administer and support an enterprise-level Microsoft 365 infrastructure. - Assist in troubleshooting issues related to Microsoft 365 services and provide support to resolve complex technical problems and incidents. - Oversee the implementation of Microsoft 365 solutions, including configuration and customization. - Plan and execute migration strategies for transitioning from on-premises solutions to the cloud. - Design and implement identity and access management solutions using Azure Active Directory. - Configure and manage authentication, authorization and single sign-on (SSO) capabilities. - Collaborate with internal stakeholders to provide optimal system performance for the organization. - Design and conduct security audits, system backup procedures, and other recovery processes in accordance with the organization disaster recovery and business continuity strategies. - Create, administer and facilitate documentation as it relates to system configuration, mapping, processes, and service records. - Perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, and supporting technologies. - Provide effective and efficient service desk support of all user issues for both cloud-based and client application-based. - Analyse proposed solution architectures, technology, design and assist in IT development processes and recommend options that enhance services with solutions and business processes. - Identify, analyse, and recommend options for risk management at appropriate levels within the enterprise and the health care sector, including staff planning and Labour Relations contingency planning. - Consult with members and teams in HCCSS and Ontario Health to implement recommended security policies and related controls. - Work with the Security team to establish appropriate security processes, controls and ensure compliance with security policies. - Lead various HCCSS cloud initiatives providing expertise, facilitating collaboration and furthering objectives. - Manage end-to-end planning, architecture, solution development, and execution of program activities. - Support the ongoing development & maintenance of HCCSS Governance, Risk and Compliance processes to continuously monitor risk remediation, treatments, as well as exceptions.   What do you need? - Bachelor’s degree in a related field; relevant certifications from Microsoft, such as: Microsoft Certified Security, Compliance and Identity Fundamentals; Microsoft Certified Modern Desktop Administrator Associate; Microsoft Certified Messaging Administrator Associate; Microsoft Certified Teams Administrator Associate; Microsoft Certified Security Administrator Associate; Microsoft Certified Enterprise Administrator Expert; any additional certifications such as those related to Azure, Microsoft 365 and security would be considered an asset. - ITIL certification V3 / V4 Foundation is required, with direct and demonstrated knowledge of a defined ITIL practice or process - Commitment to maintaining and updating certifications as technology evolves. - 5 to 7 years of experience working in IT, with a focus on Microsoft technologies and demonstrated experience designing and implementing Microsoft 365 solutions and managing complex architectures. - Capability to plan and execute migration strategies including transitioning from on-premises solutions to the cloud. - Proven abilities in architecting and implementing identity solutions and collaboration platforms. - Proficiency in scheduled maintenance and deployment/release activities. - Solid understanding of policies, cross organizational roles, risk management, and governance. - In-depth understanding of Microsoft 365 services, including Azure Active Directory, SharePoint, Exchange Online, Microsoft Teams, OneDrive and related components. - Proficiency in designing and implementing identity solutions including single sign-on (SSO), multi-factor authentication (MFA) and identity federation. - Understanding of networking concepts relevant to Microsoft 365 such as DNS, firewalls and network connectivity. - Proficiency in scripting languages (e.g. PowerShell) for automation tasks and configuration management. - Familiarity with system administration, infrastructure design or related areas are an asset. - Knowledge of Microsoft 365 Platform management. - Understanding of cloud computing principles and experience with Microsoft Azure services. - Knowledge and understanding of tools and techniques for managing changes, incidents, and problems. - Strong knowledge of service management, control, and architecture frameworks such as ITIL. - Understanding of technology planning/service Roadmaps, Strategy and Operating Plan development. - Knowledge of disciplines such as Business practices, Applications, Information, Infrastructure, Privacy and/or Security. - Strong knowledge of organizational processes and business models. - Action oriented with a record of accomplishment of motivating other team members to achieve higher goals and improving the impact of technology initiatives. - Leadership skills with the ability to guide and mentor team members and influence decision-making at various levels within the organization. - Ability to collaborate effectively with cross-functional teams, including IT administrators, developers and business stakeholders. - Customer focused mind set with the ability to understand and address the needs of end-users and the broader organization. - Strong documentation skills to create clear and comprehensive architecture diagrams, design documents and user guides. - Excellent verbal and written communication skills to convey complex technical concepts to both technical and non-technical stakeholders with demonstrated experience presenting materials to large audiences - Project management skills to plan and execute Microsoft 365 implementation projects, ensuring they are delivered on time and within scope. - Strong analytical and problem-solving skills to address complex technical challenges and find innovative solutions. - Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic innovative ideas with internal and external partners.  We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced IT professional with expertise in SharePoint?  Do you have an aptitude for building strong working relationships with stakeholders to share your technical knowledge and enjoy working in a collaborative team environment? Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. Reporting to the Director, Information Technology, the Information Technology Lead - SharePoint role is assigned to focus on SharePoint, responsible for designing, implementing, and maintaining Microsoft 365 solutions utilizing SharePoint, MS Teams, and PowerApps across the 14 Home and Community Care Support Services (HCCSS) organizations. Information Technology Lead - SharePoint will work closely with stakeholders to understand their needs and develop solutions that improve productivity, collaboration, and information management.   What will you do? - Engage and support provincial IT Directors/Leads in the achievement of consistent and standardized IT configuration. - Design, configure, and implement SharePoint, MS Teams, and PowerApps solutions within Microsoft 365. - Configure, implement, and maintain SharePoint Online and the Microsoft 365 environment; this includes helping to migrate content from network drives, OneDrive, and other systems to SharePoint Online. - Lead in the deployment of provincial projects and ensure accurate and timely provincial reporting as needed. - Build and maintain effective and collaborative working relationships with key stakeholders to understand needs and provide recommendations on SharePoint, MS Teams, and PowerApps solutions, and mitigate potential issues and challenges. - Ensure confidentiality and security of information and participate in investigations as required. - Create and manage SharePoint sites, lists, libraries, and workflows. - Develop custom PowerApps solutions to meet business needs. - Manage MS Teams setup, configuration, and administration. - Migrate on‐premises SharePoint content to SharePoint Online. - Manage security and permissions for SharePoint sites and content. - Troubleshoot and resolve SharePoint, MS Teams, and PowerApps technical issues. - Maintain knowledge of SharePoint, MS Teams, PowerApps, and Microsoft 365 features and technologies, and train users on how to use them effectively.   What do you need? - Bachelor's degree in Computer Science, Information Technology, or equivalent in related field. - Microsoft Teams (MS-700) certification is an asset. - Minimum 5 years of experience with Microsoft 365, SharePoint Online, Teams, and PowerApps solutions, including migrations, customization, and troubleshooting. - Demonstrated capability to manage and lead Microsoft 365 projects, and theoretical knowledge of complex and multi‐tier IT project and information management. - Ability to stipulate technical and/or business governance. - Experience with SharePoint Developer implementing and modifying Codeplex solutions and SharePoint Server 2010 to 2019. - Ability to implement different authentication methods with SharePoint and experience with SharePoint Designer and InfoPath Forms. - Familiarity of SharePoint tools such as Nintex and ShareGate. - Experience with MS Azure cloud services. - Knowledge of front end (jQuery, JavaScript). - Working knowledge of PowerShell for maintenance administration, solution deployment and automated installations. - Strong conceptual and analytical skills and demonstrated problem solving abilities to analyze and create effective solutions for clients. - Negotiation and persuasion skills to engage stakeholders in providing optimum results. - Highly detail‐oriented, creative, and self‐motivated. - Ability to identify and analyze stakeholder needs and extract, interpret and format information using technological solutions appropriate to the business needs. - Excellent planning and organizational skills to implement work assignments, manage competing demands and work under pressure. - Excellent verbal and written communication with the ability to convey complex technical concepts in a clear, concise manner. - Strong interpersonal skills with the ability to establish and maintain effective partnerships and working relations with stakeholders across departmental lines. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a dynamic HR professional with a passion for operational excellence and in-depth of knowledge in employee and labour relations? Do you thrive in fast-paced collaborative settings? Are you interested in a role where your HR knowledge will have an impact on healthcare transformation in Ontario?   Reporting to the Manager, Human Resources, the Human Resources Business Partner, Central Region Float uses a strategic approach to partner with assigned client groups to implement people strategies that drive organizational results in support of the Home and Community Support Services (HCCSS) across assigned locations.   This position acts as an Labour Relations float to support HCCSS locations within the Central Region as required. The HRBP supports delegated aspects of employee and labour relations, providing guidance to assigned leaders and employee groups through the interpretation and implementation of policies, collective agreements and procedures ensuring compliance with applicable legislation and regulations. The position provides coaching, counselling, guidance and resources with regards to organizational restructuring, performance management and attendance management and investigates complaints including making recommendations for resolution, accommodation and disability management, wellnesses and benefits. The HRBP also supports the job evaluation and analysis process.   What will you do? Employee & Labour Relations - Provides information, advice and guidance to assigned client groups/managers and staff, including the application and interpretation of the Attendance Support Program, Performance Development Program (PDP) process, policies and employment legislative requirements - Supports managers in addressing employee relations/human resource issues bringing subject matter expertise in examining considerations, impacts and actions - Coaches management regarding staff complaints and issues as well as assists managers to investigate complaints/ attendance and non-union staff performance issues and appropriate courses of action - In support and collaboration with HR/ER colleague(s), interprets and administers collective agreements with respect to compensation, employee welfare, health care, pensions, union and management practices, and other applicable legislation - Participates, contributes information and acts as a resource in union related disciplinary matters as requested Compensation and Benefits - Supports the analytical, technical and administrative support, including implementation and maintenance of total compensation policies, programs and systems for unionized and non-unionized employee groups - Assists in researching, developing and maintaining job descriptions to ensure roles and responsibilities are clearly defined - Supports job evaluation for positions and manages the documentation integrity of job descriptions - Escalated point of contact for benefit and pension providers, and works with them to resolve employee claim issues - Reviews benefit booklet drafts when plan changes occur Employee Health, Safety & Wellness - Works in conjunction with the Occupational Health and Abilities Business Partner to support occupational disability claims management as required - In collaboration with the Occupational Health and Abilities Business Partner, advises and recommends best practice, evidence based strategies and programs that support the ongoing evolution of a healthy workplace; monitors progress and outcomes of health and wellness initiatives and the impact that they have on key organizational measures such as turnover and absenteeism - Collaborates with Manager, HR to complete Workplace Safety and Insurance board (WSIB) forms and/or correspondence, as needed   What do you need? - Bachelor’s degree in Business Administration with an Industrial Relations or Human Resources focus is preferred or a degree in a related field with a post graduate diploma/certificate in Human Resources Management (or equivalent combination of education and experience - Certified Human Resources Professional designation an asset - Four (4) to six (6) years of recent related experience in HR, with at least two (2) years recent and related experience in a unionized environment - Experience conducting research and qualitative analysis to support total compensation programs and other HR program/policy development; and a minimum of two (2) years job evaluation experience, including writing job descriptions; maintenance of pay equity plans an asset - Full understanding and demonstrated working knowledge of relevant legislation, (e.g. Employment Standards Act, Ontario Labour Relations Act, The Ontario Human Rights Code) - Demonstrated experience in coaching, influencing, mentoring, consulting, problem solving, organizational processes and conflict resolution - Demonstrated expertise in dealing with conflict situations with complex scenarios, with an ability to recognize differing perspectives that will impact business unit and corporate wide outcomes - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Flexible, adaptable and responsive to change - Excellent analytical and interpretation skills - Good facilitation and presentation skills - Pro-active approach to customer service and relationship building with all levels of employees - Ability to work independently as well as part of a dynamic team of professionals in an ever-changing, fast paced customer focused environment   As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment    Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted. #hybrid

CARE AND BE CARED FOR – THIS IS YOUR HOME The Patient Services Manager is accountable for achieving corporate objectives as they support the organization’s mission, vision and values, achieving corporate objectives, and acting as an ambassador on behalf of the organization. The Patient Services Manager supports the commitment of HCCSS HNHB to improving patient experience by: - Providing quality care and ensure value for money to ensure care is available for patients with the greatest need - Earning the trust of health system and community partners, to support patients across the continuum of care - Fostering a workplace where people want to be, recognizing the strong correlation between staff satisfaction and patient experience Reporting to a Director, Patient Services this position supports access to services for seniors, people with disabilities and people who need health care services to help them live independently in the community, transition to home, avoid hospitalization when possible, or premature institutionalization.   The Patient Services Manager will collaborate with internal and external partners and, in conjunction with the Director, develop strategic plans to support corporate objectives related to their portfolio. The incumbent will provide leadership to front-line staff to ensure exemplary experience for the patients and families we serve.   What will you do?   Patient Care - Provides leadership to enable front-line staff to fulfill the following obligations, within the context of our organizational values: - Identify the patient’s care needs - Explore the options best suited to meet the patient’s needs and personal situation - Determine the patient’s eligibility for government-funded services and settings - Gather information about providers (home, community support services and residential care) in the patient’s area - Find out how services are delivered - Determine the availability of financial subsidies for particular service options - Arrange for delivery of government-funded home and community support services - Apply for admission to a day program, supportive housing or assisted living program, or certain chronic or rehabilitation beds - Apply for and arranging admission to a long-term care home - Get on the appropriate waiting lists. - Provides safe, quality care and ensures value for money to ensure care is available for patients with the greatest need. - Familiarizes self and others with best practice standards in evidence-based care, to provide appropriate organizational leadership. - Supports the development, review and implementation of policies, procedures, and guidelines in accordance with relevant legislation. - Upholds organizational objectives through achievement of key performance indicators (KPI’s) (see Appendix) Relationship Management - Earns the trust of health system and community partners, to support patients across the continuum of care - Consults with Director and other Managers to support standard operating practices across patient care teams - Develops and maintains open, trusting and collaborative internal and external relationships in the interest of patients and families, across the continuum of care - Engages and motivates staff members to achieve high quality patient care and patient experience - Represents HCCSS with integrity and professionalism - Participates and where required provides leadership to internal and external committees and projects to improve patient experience - Provides coverage for other Managers as required/requested - Provides on-call coverage as required/requested - Acts as an operational link with service providers, as required - Provides leadership for responsiveness to patient, partner and public feedback Leadership - Fosters a workplace where people want to be, recognizing the strong correlation between staff satisfaction and patient experience. - Monitors, analyses and provides recommendations related to indicators for patient experience, the provision of patient care, partnerships, stewardship and human resources and implements changes as required - Contributes to health system transformation by collaborating effectively with internal and external partners to achieve patient and family centered goals - Holds self and others accountable and able to achieve corporate objectives - Collaborates with human resources to ensure the desired skills sets for success in patient care are achieved - Demonstrates flexibility to adjust to rapidly changing conditions, challenges and requirements - Provides direction and support to other Managers and Senior Managers - Strives for continuous improvement - Practices based on principles of Lean process improvement methodology - Prepares reports/presentations and delivers as required Patient Safety - Promotes patient safety in alignment with the Vision, Mission, Values and Strategic Directions of HCCSS - Works within the basic principles of patient safety by doing the right thing for the right patient, using the right method at the right time - Adheres to HCCSS’s patient safety policies and procedures  What must you have? - Baccalaureate degree in health-related field. Registered Nurses with a Diploma in Nursing shall receive equal consideration. - Practitioner in one of the following health disciplines: nursing, physiotherapy, occupational therapy, medical social work, dietetics, respiratory therapy or speech-language pathology - Registrant in good standing with a Regulated Health Professional body - A minimum of five years working in a health-care capacity - Demonstrated experience leading staff and working with diverse teams and stakeholders - The ability to work virtually and in office based on the needs of the organization. Travel is required between the sites of HCCSS HNHB.  What would give you the edge? - Excellent verbal and written communication skills - Solid critical thinking, conflict resolution and problem-solving skills - Strong leadership, coaching and mentoring skills - Strong customer service orientation - Strong understanding of HCCSS operations and patient experience - Solid understanding of performance measurement (including analysis, interpretation and reporting of metrics) - Demonstrated ability to lead complex change management processes - Strong computer skills and the ability to use a variety of software programs (including MS Office suite) - Knowledge of tools, systems and databases used in client service delivery and management (e.g. CHRIS, RAI, etc.) - Practical knowledge and understanding of relevant legislation (for example, but not limited to: Long-Term Care Act, Nursing Homes Act, Health Insurance Act, Employment Standards Act, French Language Services Act, Regulated Health Professionals Act etc.) - Working experience within HCCSS preferred - Possess the following attributes and demonstrates them in day-to-day activities: - Loyalty to vision and to the leadership of the organization - Relationship building - Ability and willingness to change - Autonomy - Rapid execution - Results-orientation - Professionalism Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.  All applications will be reviewed; however, only those selected for an interview will be contacted.    

Are you an experience Financial Analyst seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place.    As a Financial Analyst (FMHC), you will be responsible for the Family Managed Home Care (FMHC) Program. This role performs a number of financial, accounting and analytical duties in order to ensure that clients using the Self-Directed Care ("SDC") model receive prompt reimbursement for services that are compliant with the SDC FUnding Agreement and the relevant policies and directives of Home and Community Care Support Services Toronto Central.    By applying your financial analyst experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - Review relevant schedules of the SDC Funding Agreement for each client to ensure understanding of different requirements. - Provide corporate financial analysis and monitoring services in support of senior management - Interact directly with client/SDM in order to maintain regular communication to those in receipt of funds. Provide reconciled reports to the SDM each month and prepare a quarterly reconciliation and process adjustments as needed for under/over spending. - Develop and submit required financial and statistical reports to various internal and external stakeholders such as the Ministry of Health (“MOH”). - Reconcile payments to SDC clients based on invoices and receipts received, reviewed and approved by the HCCSS TC. - Participate in the ongoing development and quality improvement of the Accounts Payable/billing suspension processes. - Communicate carefully, concisely and with accurate information to prioritize a positive experience for the patient. What must you have? - An undergraduate Degree in Accounting, Finance, Commerce, Business or related field. - Intermediate level in a recognized accounting professional designation or equivalent working experience. - Minimum two years’ experience with hands-on approach in dealing with financial affairs of organization and preparation, review and analysis of financial statements. - Strong customer service skills and client-driven focus. - Excellent communication skills, analytical and problem-solving skills. Inquisitive mindset with proven ability to probe for information, ask questions, and escalate issues when needed. - Self-starter with a commitment to learning. - Knowledge of medical terminology an asset. - Ability to work in a fast-paced, deadline-driven environment with the ability to multi-task and manage multiple deliverables. - Ability to use a computer in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Professional Accounting designation (i.e. CPA, CMA, CGA) - Knowledge of CHRIS billing system, Great Plains, Integration Manager, and cloud storage systems (Sync.com) What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #LI-Hybrid  

JOB POSTING #040-24   POSTING DATE:  April 9, 2024   JOB TITLE:  Dietitian – Temporary, Full-Time   INITIAL ASSIGNMENT: In-Home (SM IH Dietitian-002) BARGAINING AGENT: OPSEU   LOCATION: Sudbury, Sault Ste. Marie or Elliot Lake   LANGUAGE(S): English   EFFECTIVE DATE: July 2, 2024 to July 18, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Dietitian is responsible for the provision of dietetic and nutritional services to Home and Community Care patients in order to optimize nutritional intake, promote overall health and well-being, and individualize food plans to meet specific nutritional, dietary, and/or functional needs.   QUALIFICATIONS   - Registered Dietitian in good standing with the College of Dietitians of Ontario(CDO); - Relevant experience providing nutritional and dietetic services in a community/health care environment; - Comprehensive knowledge of dietetic services, practice methods, professional skills, nutritional principles and dietary strategies; - Strong interpersonal and collaboration skills to manage service delivery in conjunction with case managers, patients, their family members/caregivers, and other health care professionals; - Good understanding of the roles of other health care professionals and complementary therapies; - Knowledge of funding agencies available to assist patients in accessing needed support services and community resources and other community resources, treatment centres, and organizations; - Practical knowledge and understanding of pertinent legislation; - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CDO; - Ability to prioritize professional duties and manage caseload in a time efficient manner; - Ability to accurately complete required documentation, reports, forms, and recommendations; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 040-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.