Career Opportunities

Are you a dynamic leader with strong experience in strategic planning, business plan development and project management?  Do you have the ability to build effective teams, collaborative partnerships and lead change with creative solutions? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced strategy professional to support the Vice President, Strategy and Delivery to lead corporate strategy development and coordination and implementation of projects to achieve strategic priorities.  This position works at both a provincial and local/regional level and provides oversight to strategy management, leading key initiatives that support home and community care modernization, capacity building and the preparation for a transition to future state models of care. The Director, Strategy and Project Management supports the organization’s strategic planning and annual business planning processes, and develops strategy management and related best practices as an integrating function, facilitating alignment and communication across all portfolios across the province. A key focus for this role is to maintain awareness of current issues in the health care system related to health system strategic priorities, with a particular emphasis on issues related to the implementation of change initiatives.  This position also champions development and implementation of an enterprise approach to project management, inclusive of practices, tools, processes and methodologies to strengthen the execution of strategic projects.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment with flexible work location [this position can be located at any of the 14 Home and Community Care Support Service offices] ​   What will you do? - Leads environmental scans to assess external environmental factors that impact the Home and Community Care Support Services to inform the development of the organization’s strategic and annual business plans and strategic initiatives within the plan. - Works with senior leadership across all portfolios as required to lead the development and implementation of innovation and change initiatives focused that improve patient care and business services. - Works with Home and Community Care Support Services senior leadership and system partners to identify and develop opportunities that promote integration and seamless healthcare delivery for patients. - Consults with Home and Community Care Support Services teams to understand information requirements and determine the best data sources and analysis to support planning, decision-making, capacity planning, performance improvement. - Provides oversight to the development and evolution of the Strategy and Project Management Office, and corresponding strategy management processes, including development, implementation and monitoring of annual business plan. - Drives the development of the organizational work plan with a view to integration across portfolios, resource optimization, and delivering on strategic priorities.  - Monitors, evaluates and reports on strategic planning and the organizational work plan, and ensures achievement of business and project objectives. - Champions the development and implementation of an enterprise approach to project management, inclusive of practices, tools, processes and methodologies to support execution of strategic projects. - Articulates and constantly monitors key metrics of the department to assess resource capacity, efficiency and effectiveness to ensure the highest level of service is being provided. - Provides effective leadership to a team of both strategy and project management professionals so that they can be effective in supporting the organization to delivery on key priorities. - Promotes integration of activities across portfolios and monitors achievement of objectives. - Drives the development and implementation of policy and programs including accountability frameworks, performance measures, indicators and results. - Strong relationship management skills, including engaging, facilitating, communicating with and collaborating with stakeholders to enable strategy development and implementation. - Establishes and maintains meaningful connections with others that are directed towards the sharing of values and opportunities for collaboration while building rapport on behalf of Home and Community Care Support Services.   What must you have? - University degree in Health Sciences, Health or Business Administration or related field (or equivalent combination of education and experience); Master’s degree is an asset - Project Management Professional (PMP) designation preferred - Minimum seven (7) to ten (10) years related experience in strategic planning, strategy and annual business plan development and management, project management and collaborative partnerships in a healthcare environment or community based organization with three (3) to five (5) years in a management role. - Excellent knowledge of Ontario health system and strong understanding of service delivery models and emerging issues and priorities. - Excellent knowledge of effective strategic planning and project management and evaluation techniques, proven ability to build effective teams and collaborative partnerships, lead change and find creative solutions. - Demonstrated ability to lead and implement large complex projects. - Adept in the use of MS Office applications - Flexible, adaptable and responsive to change - Self-directed with an ability to organize, plan, prioritize and multi-task - Ability to think analytically with attention to detail in the presence of frequent interruptions - Demonstrated critical thinking - Negotiation and conflict resolution skills - Ability to build and foster internal and external partnerships   Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to start date.   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve.   Join us If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   All applications will be reviewed; however, only those selected for an interview will be contacted.   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced, bilingual, registered nurse (RN), with clinical experience in providing mental health and/or addictions services for children and youth? Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Bilingual Mental Health and Addictions Nurse, you will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. You will play a key role in supporting students and/or parents access services such as family health care, community mental health and/or addictions agencies. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues (ie. Medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others What must you have?   - Membership, in good standing, with the College of Nurses of Ontario - Fluent in English and French - 2+ years of recent clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Advanced assessment and diagnostic reasoning skill - Strong critical thinking and problem solving skills - Solid knowledge of health care related legislation and practices - Excellent interpersonal, communication, assessment, decision-making skills and high flexibility is required - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Case Management Certificate and/or case management experience - Experience working in schools What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  Are you an experienced Finance Operations Manager eager to provide good financial stewardship and control in the organization’s financial processes? Are you passionate about exceptional health care and driven by a desire to help others? You’re looking in the right place.   As the Manager, Finance Operations, leading the Accounts Payable Team, you will be responsible for monitoring and analyzing financial data that supports the executive management team making the best operational decisions for the organization. You will manage operational expenses, internal reporting and provide operational decision support. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - Lead the Accounts Payable team - Manage payment, costing and operational expense related process: review, reconcile and approve all payments - Responsible for management reporting and ad-hoc projects, such as system upgrades, client service related projects and HCCSS regional and cross-region projects - Build strong relationships with internal and external stakeholders to provide financial and business support - Facilitate Annual audit - Support monthly internal reporting and Quarterly Ministry of Health reporting - Manage Chart of Accounts, P-cards, and compliance with expense policies - Oversee treasury: Manage day-to-day banking - Dot-line leadership to corporate procurement projects   What must you have? - University degree in Finance or a related discipline or equivalent combination of education and experience - Chartered Professional Accountant Designation or equivalent required - Minimum of 5-7 years of progressive professional management/leadership experience with minimum of 2 years in a management role - Passion for providing client-centric services - Able to effectively communicate complicated financial information to non-financial audiences - Financial statement and reconciliation skills - Experience in a high-volume payment processing environment    What would give you the edge? - A leader and role model to Finance team - Previous experience in HealthCare or public sector - Contract and procurement management experience    What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who are we?​ We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams to deliver responsive, accessible, integrated, pateint-centred care.   Why join us? If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, social worker (MSW), or registered dietitian looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.    What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are:   Home and Community Care Support Services Erie St. Clair is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.  Home and Community Care Support Services Erie St Clair is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   What do I need to know?   Hours of work:  7.5-hour shift (tour) between the hours of 8:00 and 20:00.  Home and Community Care Support Services Erie St. Clair is accessible seven days per week, including weekends, and statutory holidays.    Availability Requirements:   All new Part-time B hires are required to be available for 6 week’s full-time (37.5 hours per week) orientation (fully paid)   In order to maintain your employment status as a Part-Time B Care Coordinator, you must provide the following availability:   Part-time B (PT B) is an employee who does not have any guaranteed hours of work but is one who is available:   - Minimum five (5) shifts in a two week period, with availability on those days from 0800-2000 hours, not to exceed thirty-seven and one-half (37.5) hours per week. At least one day of availability per week must be a Monday or a Friday - One (1) weekend out of three (3) - Available for five (5) paid holidays in each fiscal year including one of Christmas and New Year’s day. Christmas and New Year’s Day availability will be rotated on a yearly basis and applicable to operational hours. - Available forty-four (44) calendar weeks per year - No more than 3 weeks’ off during summer period (July and August) - No more than fifty percent (50%) of PT B employees in any site may make themselves unavailable in any one month. If there is a conflict in the non-availability indicated by employees, the conflict will be resolved on the basis of seniority   Availability for Part Time B must be submitted in writing as per the process established by the parties, by the due dates on the following table:   Availability Submitted by: Scheduling Month: December 1st January January 1st February & March March 1st April April 1st May May 1st June, July & August August 1st September October 1st November & December   After the schedule has been posted, the PTB employee will have no obligations to availability except as scheduled.     Anticipated Start Date:  Recruitment for this position is ongoing Location: Sarnia site Position: Part-Time B Care Coordinator - Community   This position will be expected to be onsite in the office on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.    By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services     We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, social worker (MSW), or registered dietitian looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.    What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language Who we are:   Home and Community Care Support Services Erie St. Clair is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.  Home and Community Care Support Services Erie St Clair is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   What do I need to know? STARTING DATE:January 16, 2023 POSITION STATUS: Full-Time HOURS of WORK: Full Time Hours of work - Monday – Friday 0830-1630 SALARY RANGE:  In accordance with the Collective Agreement LOCATION: Sarnia   This position will be expected to be onsite in the office or clinic location on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.     How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume. Please have your documentation submitted by 4:30pm, December 5, 2022.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services   We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.    

  Are you an experienced registered nurse looking for a different kind of practice environment? You are looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. As a member of a multidisciplinary team, the Clinical Care Coordinator supports a population of patients who are living with progressive chronic disease.   These more complex patients are often affected by social determinants of health and may have limited levels of support.  Typically, these patients require intensive case management, which includes personal contact, timely responsiveness, and rapid access to the right level of service.    What will you do? The Clinical Care Coordinator will effectively engage and collaborate with the patient, hospital, primary and community care partners to:   - Provide patient-centered care within an inter-professional team focus of supporting  team-patient partnerships, promotion of health, and prevention of progression of disease - Provide comprehensive clinical assessment and intervention for these patients to live well with chronic disease and in so doing prevents Emergency Department and hospital admissions. - Provide care coordination for patients as they transition from hospital to home and as they remain in the community. - Use evidence informed strategies to support the patient towards increased self-management and maintenance in their home setting - Visit the patient where they are at within the Chatham Kent, region - which may include but not limited to the home, Hospital, and primary care offices and / or community resources agencies The Clinical Care Coordinator will:   - Conduct clinical nursing assessments based on patients’ level of need and discharge destination provides assessment, advice and recommendations to the appropriate receiving agency in order to assist patients. - Complete appropriate assessments to support care coordination and service planning - Develop a Coordinated Care Plan (CCP), lead the plan and collaborate with all team members. Acts to update the CCP regularly, develops an action plan for the patient in collaboration with the health care team. - Complete a comprehensive medication reconciliation for each patient. - Mobilize an “upstream” thinking through recognition of symptoms which serve as a foundation for care planning. Engage patient/caregivers in creating a holistic care plan inclusive of the dimensions of well-being that focuses on their goals and priorities - Engage primary care, providers, and community partners as needed to create a coordinated care plan (CCP) based on patient priorities and goals. The plan can include traditional and cultural activities Share the care plan with patient/caregivers and partners - Participate in Community of Practice (CoP) development for the sub region and to continue to contribute to CoP in the development of innovative practices - Develops collaborative working relationships with community partners and enhances existing work relationships with a broad range of community agencies, to ensure that caregivers are linked seamlessly to community agencies that can support the patient who will transition from various acute and sub-acute environments to home care site. - Collaborate with the patient/caregiver and care team, including primary care team, contracted service providers and community support agencies, to develop and deliver care plans that are patient centered, meeting the patient’s identified needs and goals, so that the patient’s need to access the emergency room and hospital is reduced - Able to Navigate patients to multiple community resources with expert knowledge regarding available community resources in the sub region. - Authorizes all services, medical supplies and equipment necessary to achieve the established program goal; obtains special authorization as required - Provides for IHH (Intensive Hospital to Home) service planning as appropriate. Conducts transitional assessments, from hospital to provide seamless care - Ensures the fiscally responsible use of appropriate resources to achieve the desired outcomes by mobilizing and integrating formal and informal patient support networks - Participate in any primary care education and meetings to enhance the collaboration of the Clinical Care Coordinator into the multidisciplinary primary care team - Collaborates with the management team as needed to collect data and reports as required - Documentation in accordance to CNO standards - Assesses and promotes a safe environment for patients, caregivers, family members, and staff. - Adheres to policies and practices developed and implemented by Home and Community Care Support Services Erie St. Clair   What must you have? - A Baccalaureate degree from a recognized university in the field of Nursing (and/or a combination of nursing education, training and experience) holding current registration with a regulated college in Ontario - Minimum 2 years of relevant experience in a clinical setting as a Registered Nurse - Sound knowledge of the Ontario health care system and working knowledge of community resources and roles of health care professionals - Canadian Nurses Association (CNA) certification in an area of specialty in nursing is an asset - Licensed with the College of Nurses of Ontario (CNO) - Superior clinical assessment skills - Solid knowledge of health care related legislation and practices - Knowledge of direct care/case management models used in community health care Organizations to support system navigation and hospital avoidance - Ability to work independently - Effective interpersonal and communications skills - Must have a valid driver’s license and access to a vehicle What would give you an advantage? - Ability to speak French or another second language Who we are:     Home and Community Care Support Services Erie St. Clair is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.  Home and Community Care Support Services Erie St Clair is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   What do I need to know?   Anticipated Start Date: January 16, 2023 Hours of work:  Full-Time (M-F, 8:30 a.m. to 4:30 p.m.)  POSITION STATUS: Temporary Full-Time (approximately five months) (This is a Clinical Care Coordinator position for Home and Community Care Support Services Erie St. Clair (HCCSS ESC) with a home site of Chatham with the office location at the Chatham CHC. Periodic travel throughout the Erie St. Clair region may be required.) Clinical Care Coordinators unionized positions with ONA.   How do I apply? Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, December 5, 2022   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

    POSITION:                              Vice President, Quality and Risk CATEGORY:                Regular Full-time DEPARTMENT:             Quality, Safety and Risk          REPORTS TO:              Chief Quality, Safety Risk Officer LOCATION:                Flexible [can be located at any of the 14 HCCSS offices]     POSITION SUMMARY In collaboration with the Chief Quality, Safety and Risk Officer (Chief), the Vice President, Quality and Risk is responsible to lead a quality and patient safety strategy to support a superior patient experience by establishing performance imperatives, key processes, policies and initiatives that modernize and transform home and community care delivery across the province.  This role will provide leadership and oversight for quality improvement, risk management, patient safety, infection, prevention, and control, patient relations, ethics, and professional practice. This position is responsible for working in collaboration with colleagues across Home and Community Care Support Services to assess home and community care needs, develop and execute improvement plans.  This mandate will be achieved by identifying compliance and improvement opportunities, promoting partnerships and implementing evidenced-based strategies to improved patient access, efficiencies and high quality patient outcomes. The role acts as a key member on the senior leadership team, providing input on the delivery of the organization’s vision, mission, values and culture. The Vice President, Quality and Risk will demonstrate systems thinking, strong partnership, quality and risk management competence, accountability for results and continuous innovation.     ACCOUNTABILITIES: - Leadership - Provides direct leadership to advance a strong internal culture of quality, risk management, patient safety, ethics, professional practice, and infection prevention and control across the HCCSS. - Directs the portfolio and its staff within HCCSS’ talent-focused organization, designed to attract, engage and retain employees - Accountable for building a strong team which respects diversity and inclusivity including hiring, orienting, training and coaching of staff, determination and upholding of performance standards, conducting performance reviews, and managing performance and employee relations matters - Works collaboratively to ensure the execution of Ministry programs and plans necessary to achieve the modernization and transformational goals with specific accountability on providing leadership to the province and local geographies directors. - Builds and maintains effective and collaborative working relationships with key stakeholders and proactively works with them to mitigate potential issues and challenges; - Ensures that the portfolio operates within budget - Delivers on the plans and organizational goals in accordance with Board-approved Delegation of Authority, Executive Limitations policies and parameters while reviewing and course correcting as required. - Drive leadership accountability and the establishment of standards across clinical areas to ensure conformity with regulatory requirements and standards. - Patient Safety, Risk Management, and Complaints Management - Oversees a provincial and local committee structure to ensure appropriate levels of standardization and evidence informed practices are implemented - Ensures the patient safety and complaints reporting frameworks are integrated into the management reporting system and regular trend reporting and analysis is maintained across the province - Provincial oversight and working with Patient Services and Agencies Legal to support/resolve Patient Ombudsman, HSARB, and Human Rights complaints as well as legal claims - Develops provincial policies and practices to manage patient safety incidents and patient complaints in compliance with legislation and ensures local policies are up to date. - Identifies, manages, and mitigates risks related to patient safety incidents and complaints. Ensures that quality of care reviews are conducted and recommendations are implemented for critical patient care events in collaboration with patient services and contracts - Identifies and manage risks relating to clinical care across the enterprise while supporting the modernization and transformation of HCCSS - Works with the Chief to support integrated risk management and emergency preparedness and planning across the province - Quality and Improvement - Oversees provincial and local quality framework/programs including the annual Quality Improvement Plan (QIP) with appropriate engagement of stakeholders - Implements a system of quality and performance measures and undertakes in-year monitoring of performance and achievements against defined outcomes expected, providing progress reports on a monthly, quarterly and annual basis. - Ensures routine patient experience surveying, analysis of results, and communication to stakeholders - Develops and oversees innovative quality and patient safety initiatives that meet and exceed national best practices, drives down variation, decreases costs and creates efficiencies, and resource management programs. Supports the spread of these initiatives/models to drive change that will have positive impact patient care. - Actively participates and supports others in Ontario Health Team (OHT) design and development in including working in close collaboration with colleagues in the patient care services portfolio across the province. Supports the piloting and evaluation of proposed changes from a quality improvement and spread lens. - Promotes integration, coordination and service innovation to improve patient and caregiver experience, provider experience, value and efficiency, and patient and population health outcomes. - Supports a balanced scorecard framework to track and monitor key organizational performance initiatives, including those articulated in the HCCSS Annual Business Plan (ABP); prepares regular reports for the Senior Leadership Team and quarterly reports for the Board of Directors. - Leads the development and use of standard tools to support Improvement across the province. - Infection Prevention and Control (IPAC) - Works collaboratively with the Chief to ensure an appropriate provincial IPAC program with standardization of IPAC policies and practices - Works collaboratively with the VPs of HR and Patient Services to ensure education and training as well as local concerns are addressed - Ethics - Oversees the Ethics Program by working with the Bio-Ethicist and committees to ensure strong frameworks for ethical decision making both clinically and allocation of resources; - Ensures educational needs of staff are surveyed biannually and education is prioritized based on need - Professional Practice - Ensures an active and effective professional practice structure working with Patient Services - In collaboration with Patient Services, works with Shared Services to ensure supports are in place to ensure that work plans are on track and the Professional Practice group is supported. - Supports integration of best practices/pathways into QIPs and quality improvement work to decrease variation in practice and improve the standard of care     POSITION REQUIREMENTS LEADERSHIP COMPETENCIES - Lead Self - Engage Others - Achieve Results - Develop Coalitions - Systems Transformation   JOB-SPECIFIC COMPETENCIES  - Strategic Planning: In collaboration with the Chief is accountable to provide overall strategic direction and leadership to the quality, safety, and risk leads in the management of safety, risk management, ethics, IPAC, professional practice, and quality improvement activities. Communicates corporate goals and objectives within the portfolio. Aligns portfolio tasks and objectives with corporate goals and objectives. Establishes clear targets and measures to track progress towards objectives. Shares organizational performance measurement information and encourages dialogue and analysis - Stakeholder Engagement: Develops networks and builds alliances. Engages in cross-functional activities; collaborates across boundaries, and finds common ground with a widening range of stakeholders - Relationship Management: Builds multiple external collaborative relationships to support department performance. Identifies the key issues and accommodates the key players when dealing with external parties/units on joint projects - Communication and Interpersonal skills: Ability to communicate clearly, concisely and listen effectively to encourage an open exchange of information and ideas. Considers and responds appropriately to the needs, feelings, and capabilities of others in different situations; is tactful, compassionate and sensitive, and treats others with respect - Negotiations and Conflict Management: Builds consensus and seeks cooperation of others when working with stakeholders and other departments. Recognizes and manages difficult relationships by stressing the importance of valuing diverse viewpoints and demonstrates effective conflict resolution techniques - Change Management: Highly developed change management skills to identify supports necessary to achieve desired outcomes. Actively embraces change efforts and initiatives to improve department performance. Develops and uses different methods to help employees react positively  to change - Risk Management: Effectively manages risk by applying expertise/leadership in the identification, assessment and prioritization of perceived and/or actual sector risk situations KNOWLEDGE - Evidence of strong leadership, initiative, creativity and integrity, demonstrating a high level of excellence that inspires others - Expert knowledge of risk management and patient safety in the health sector and quality methodology - Strong knowledge and understanding of clinical care processes, relationship management, and change management frameworks and approaches - Practical knowledge and strong understanding of relevant legislation EXPERIENCE - Minimum 7-10 years of professional experience (or equivalent) in health care service delivery supporting quality, patient safety, and risk management - People leadership expertise and proven experience in the delivery of strong results through innovation and a high performing team. - Working in the public sector and/or within home and community care. - Reporting to a Board and in the preparation of governance-level documentation; - Proven track record of successfully performing at a senior level within relevant areas of focus; - Expert knowledge of performance metrics, analysis and reporting, including financial data and quality indicators - Strong communication, negotiation and conflict resolution skills as well as evidence of ability to promote and maintain interpersonal relationships and strategic partnerships -   EDUCATION REQUIREMENTS - Bachelor’s degree (e.g. health care administration, health discipline) - Post graduate degree in health administration, business/public administration, leadership, management or related health discipline preferred - Evidence of continuous learning related to quality and risk management   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve.   Join us If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.    Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to start date.            

Reporting to the Director, Home and Community Care, this position provides administrative support and confidential services to maintain efficient operations of the department. Areas of responsibility include business requirement coordination under limited supervision in a team environment to ensure the effective management and relationship building of the department within Home and Community Care Support Services Mississauga Halton.   Date Posted:  November 23, 2022              Start Date:  as soon as possible Reports to:  Director, Home and Community Care Category:  Temporary Full-time (to December 2023) Primary Worksite location:  Mississauga Office, 2655 North Sheridan Way (hybrid work model)   KEY RESPONSIBILITIES - Provides organized and proactive administrative support to Home and Community Care departments (Directors/Managers) including preparation, review, processing and distribution of correspondence, presentations, reports, information packages, briefing materials, or background documents - Acts as a liaison with counterparts across Home and Community Care Support Services or the province on matters involving committees the Director/ Manager/ team chairs or participates on - Prioritizes and manages calendars, sets up meetings on his/her behalf and resolves scheduling conflicts and makes adjustments as necessary based on changing needs and priorities - Maintains files and confidential records to ensure corporate compliance - Discusses issues, recognizing and bringing forward the urgent issues and forwards to the appropriate parties for resolution - Receives, reviews and prioritizes incoming mail, referring materials to appropriate teams for action as appropriate and follows up on outstanding items - Handles inquiries from internal and external sources; gathers background information and coordinates routine inquiries on own initiative as required - Edits and maintains the internet/intranet for the department - Inputs, updates or collates patient data for Home and Community Care statistical reporting - Takes clear, concise meeting minutes at management, team and other committee meetings - Liaises with other Administrative Assistants and Executive Assistants as necessary to resolve administrative problems and ensure the smooth running of the department - Participates on internal and/or external committees as required - Supports the team and works with team members to ensure department needs are met including absence coverage QUALIFICATIONS - Post-secondary Certificate or Diploma in Business/Administration/Secretarial Program, general administration or related field (or equivalent combination of education and experience) - Two (2) to three (3) years’ experience providing administrative support to formal leaders (e.g., knowledge of the formal and informal protocols and methods of supporting senior-level staff) - Demonstrated experience with administrative procedures, processes and standards - Ability to use a variety of software programs, databases and programs including proficiency in the Microsoft Office Suite - Flexible, adaptable and responsive to change - Excellent customer service skills - Ability to handle sensitive and confidential information in a discreet and professional manner - Demonstrated ability to integrate information from a variety of sources into effective briefing materials, presentations, reports and summaries - Detail oriented, well organized and able to manage time and multi-task to accomplish a variety of tasks, sometimes with conflicting priorities and timelines - Strong data entry skills with attention to detail and accuracy - Basic project management skills   In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   All applications will be reviewed; however, only those selected for an interview will be contacted.  

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do?   - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have?   - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.     What would give you the edge?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​     Who we are?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR - THIS IS YOUR HOMEAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.  As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.   Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.  As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have?              Membership, in good standing, with the applicable regulatory body: - - - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 1+ years of experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are currently recruiting a Care Coordinator   Competition #:   FY2223-122 Date Posted:        November 29, 2022 Date Closed:         Until Filled Start Date:           ASAP Reports to:           Manager, Home & Community Care Category:              Temporary Full-Time until Aug 30, 2024  Team:                    Palliative Care Team Primary assigned location: Mississauga Office, 2655 North Sheridan Way   POSITION OUTLINE   The Home and Community Care Support Services Mississauga Halton has an exciting opportunity for a Care Coordinator (CC) to join the Palliative Team during a time of strategic focus on palliative care within the Home and Community Care Support Services Mississauga Halton region and across the province. Transformation of Palliative Care is a strategic initiative for Home and Community Care Support Services Mississauga Halton, and we are seeking passionate, collaborative and creative professionals to join our team.   We are seeking an excellent communicator, critical thinker, lifelong learner and problem solver.   The Palliative CC competencies include: clinical expertise in palliative care, patient and family-centred, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership with inter-professional teams, including providers within the circle of care for individual patients and caregivers, and among the community with partners and colleagues.  Experience in medication management and/or medication reconciliation and familiarity with medical diagnoses and disease trajectories are critical skillsets that will be a focus of recruitment.   Responsible for: - Providing care coordination to patients with palliative needs, supporting patients with palliative needs to remain at home and in community through stable, transitional phases, and end of life. - Development of individualized, collaborative care plans and care conferencing - Facilitating communication and collaboration between the inter-professional care team for each patient - Home visits and telephone communication with patients and caregivers; liaison with primary care providers and members of a patients circle of care. - Assessing, planning, coordinating, implementing and reviewing patient needs and services - Providing information to patients and referrals to alternate community resources - Responding to inquiries and request for care in accordance with the patient’s needs; identifies risk factors and urgency for care   QUALIFICATIONS: - A registered health or social work professional including:  registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker. - A member in good standing with their applicable regulatory body below: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Services Workers - A University degree preferred. An equivalent combination of education and experience may be considered. - Minimum two years recent experience in community health or a related field (acute, hospice, home and community care settings).  If allied health professional, relevant clinical medical experience required. - Palliative experience preferred. - Knowledge of community resources and demonstrated ability to collaborate and establish/strengthen care teams - Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e., self-management principles), collaboration with key system partners - Demonstrated skill and experience in providing care in a manner that is culturally responsive and effective with individuals from various backgrounds and diversity. - Computer literacy and keyboarding skills required - Valid driver’s license and access to a reliable motor vehicle - Insurance that includes driving for business purposes and minimum liability of $1,000,000. - Ability to communicate in French or other languages an asset.                                                     Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.   Home and Community Care Support Services MH values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents.  As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   All applications will be reviewed; however, only those selected for an interview will be contacted.  

  Are you passionate about exceptional health care and driven by a desire to help others? Interested in a rewarding career working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals? ​ ​ We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.  ​ ​ We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan. ​ ​​If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.  ​   Home and Community Care Support Services Erie St. Clair has a need for Permanent Full-time Rehabilitation Assistants as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands the importance of quality and safety and requires a high degree of attention to detail and excellent time management skills. Preference will be given to candidates who are proficient in both official languages.  These positions will be located within the Erie St. Clair Region at the Chatham, Sarnia and Windsor sites, with cross site work when needed. What will you do? Direct Patient Intervention - Implements treatment plan with patient under the direction of a registered physiotherapist (PT) - Assists registered therapists with patient assessments and treatment programs, in accordance with the College of Physiotherapists of Ontario (CPO) and the College of Occupational Therapists of Ontario (COTO) guidelines - Utilizes Sensory Tech Platform (and/or other organizational platforms e.g. OTN) to receive clinical support from directing therapists to implement treatment plan - Completes and maintains documentation regarding patient intervention in accordance with HCCSS ESC policies and procedures and CPO/COTO guidelines - Meets with the registered therapist regularly to discuss patient treatment plan and evaluate patient progress. - Promotes maximum independence of the patient in the home, in the community, and at work to support re-integration into the community - Carries out all duties in accordance with HCCSS ESC policies and procedures and Guidelines for the Use of Supportive Personnel developed by CPO and COTO - Contributes to a safe and healthy environment by following safe work procedures, reporting injuries, illnesses, and unsafe working conditions   What You Must Have? QUALIFICATIONS: - Graduate of an accredited Physiotherapy Assistant/Occupational Therapist Assistant 2-year diploma program - PTA/OTA certification recognized by the College of Physiotherapists of Ontario (CPO) and the College of Occupational Therapists of Ontario (COTO) required - Previous experience as an Occupational Therapy Assistant/Physiotherapy Assistant in a health care setting within the last two years - Ability to work collaboratively with registered therapists and accept work direction when assisting with patient interventions - Strong interpersonal skills to work with diverse patient groups with varying levels of comprehension and language capability - Considerable interpersonal skills are required when interacting with HCCSS ESC staff, external vendors, or outside organizations - Must have access to a vehicle and possess a valid Ontario Driver’s License   Knowledge Therapy Assistance - Relevant experience assisting registered therapists in a community/health care environment - Knowledge of occupational therapy and physiotherapy professions - Clear understanding of the scope and limitations of the Rehabilitation Assistant’s role and their relationship with the registered therapist - General understanding of the roles of health care professionals and other HCCSS ESC patient services staff - Knowledge of equipment, modalities, materials, and intervention processes used in the provision of occupational therapy and physiotherapy services - Familiar with rehabilitation principals and clinical terminology used in interventions - Ability to prioritize multiple, competing demands - Knowledge of applicable COTO and/or CPO professional guidelines - Good knowledge of HCCSS business objectives, priorities, practices, and procedures Administrative - Ability to accurately prepare required documentation, forms, and materials for patient records - Ability to organize and maintain filing systems - Ability to operate copy machines, fax machines, and other office equipment - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel)   What would give you the edge? - This position requires a high degree of attention to detail and excellent time management skills. - Preference will be given to candidates who are proficient in both official languages. What do I need to know?   STARTING DATE:  January 16, 2023 POSITION STATUS: Full-Time HOURS OF WORK: Monday to Friday, 35 hours per week (8:30am - 4:30pm) SALARY RANGE: In accordance with the Collective Agreement   This position will be expected to be onsite in the office, at patient or clinic locations on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.    Please have your documentation submitted by 4:30pm, December 14, 2022. By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services

  Are you looking for a career in health care administration? You’re looking in the right place.     What will you do?   The Patient Care Assistant plays a key role in supporting patients throughout all stages of their healthcare journey. As a Patient Care Assistant, you will triage important information to the Care Coordinator, and offer “real-time” solutions to patients, where appropriate. The Patient Care Assistant frequently interacts with various stakeholders by telephone and other communication methods, whether answering incoming questions or providing health care system navigation.   The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.   Currently operating in a hybrid “work-from-home” model (i.e., some work to be completed from a HCCSS South West office location and some work may be completed from a home office), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What must you have?   - Secondary School Diploma or equivalent. - Certificate or Diploma in health care administration is an asset. - Minimum one (1) year of related experience, preferably in health care/medical administration or services. - Working knowledge of Medical Terminology. - Efficient computer literacy in patient health databases and Windows environment. - Proven team collaborator with excellent communication and conflict resolution skills. - Ability to prioritize competing requests and function well under pressure. - Consistently adheres to privacy legislation and confidentiality standards. - Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.   What would give you an advantage?   - Proficiency in a second language, particularly French. - Experience working with people from diverse socioeconomic and cultural backgrounds. - An ambassador of respectful and inclusive workplace culture.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHome.ca to submit your resume and cover letter. Application deadline is 31 December 2022 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Office locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, or Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Home and Community Care Support Services South West is seeking Community Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Community Care Coordinator?   Working from a home office and traveling a defined region to conduct home visits, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Community Care Coordinators are case management experts who use their knowledge of chronic disease management and progression, as well as the Social Determinants of Health, to plan care that ensures supports are in place to: maintain the patient's level of functioning; support self-management; and delay further decline.   Community Care Coordinators, in particular:  - Take a holistic approach to support patients and families through uncertainty and their health care journey, using knowledge of the impact of disease and associated treatments to discuss care options, coping strategies, and community supports. - Undertake capacity evaluations for admission to long-term care homes. - Evaluate care plans and interventions to determine effectiveness and patient satisfaction at prescribed intervals, when patient condition warrants or by using one’s own experience, assessment and judgment. - Use excellent problem solving and de-escalation skills to mediate issues and care concerns brought forward by patients, caregivers, or service providers. - Research, access, and maintain strong relationships with community support services to link patients with the care and services they require. - Integrate virtual technologies into day-to-day practice to perform visits, when appropriate.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario. - 2+ years of recent experience in community health or a related field. - Demonstrated ability to use chronic disease management principles to empower patients to self-manage their conditions. - Knowledge of: - The compounding effect of multiple chronic diseases/comorbidities and how it impacts patients’ health care needs and their ability to engage in Activities of Daily Living and Instrumental Activities of Daily Living. - The health care delivery system and community resources, particularly the availability and accessibility of community resources and referral processes. - How social determinants and health inequities impact patients’ ability to access resources, with the ability to implement strategies to overcome challenges. - Strong assessment, decision-making, and case management skills. - Excellent interpersonal and communication skills; able to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous case management experience in a health care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 December 2022 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.  

Home and Community Care Support Services South West is seeking Hospital Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Hospital Care Coordinator?   Working in a local hospital (or multiple hospital sites in a defined region), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Hospital Care Coordinators develop safe, sustainable discharge plans for patients by managing complex comorbidities and social situations across diverse settings to avoid hospital readmission, promote quality of life, and minimize risks during transitions in care.   More specifically, Hospital Care Coordinators:  - Use their clinical knowledge of hospital interventions and disease trajectories to identify patients at risk for complex discharge, perform assessments, and anticipate patient needs to mitigate risks. - Take the initiative to lead the health care team with respect to discharge planning, organize discharge planning meetings, and advocate for patient wishes/best practice. - Establish a helping, therapeutic relationship with patients and their families. - Build and maintain strong relationships with system partners (i.e., hospital staff/leadership/physicians). - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario - 2+ years of recent experience in community health or a related field. - Knowledge of medical interventions initiated in hospital and disease trajectories, and the ability to create care plans according to best practice and patient preference/needs. - Knowledge of the health care delivery system and community resources. - Strong assessment and decision-making skills. - Excellent interpersonal and communication skills, with the ability to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous discharge planning experience in an acute care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 December 2022 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.

Home and Community Care Support Services South West is seeking a Permanent Full Time Palliative Nurse Liaison for the Hanover location!     Opportunity Summary:   As a valued member of our Home and Community Care portfolio, the Palliative Nurse Liaison supports: - Effective transitions from acute to home care for complex palliative patients. - Communication and linkage with primary and secondary level care team. - Health promotion, palliative assessment, care provision, and management of pain/symptoms for patients receiving palliative care in the community. - Patients receiving palliative care in the community to maintain dignity and allow patients to die comfortably, with all care needs met in their preferred location.   The Palliative Nurse Liaison provides in-home nursing visits for complex palliative patients within 2-3 (working) days of referral to the Palliative Care Outreach Team. During the initial visit the Nurse completes a head-to-toe palliative assessment; completes a medication reconciliation; addresses any urgent concerns with appropriate members of the care team; and provides any urgent medical intervention as required to improve/maintain the patients comfort. The Nurse is also responsible for ongoing communication/support for patients and their families as well as acting in a liaising role between the patient and the professional care team (including Care Coordinators, Community Nurses, Palliative Care Outreach Team members, family physicians/NPs, and others as required).    What will you do? - Intake assessment (initial) within 2-3 business days of referral – head-to-toe palliative assessment either independently or in collaboration with MD or other members of the professional care team. - Ongoing follow up home visits, phone calls with patients/families and the care team as required. - Urgent response to change in condition/status as communicated by patients/families or other members of the care team. - Work within an assigned geographical area consistent with area covered by MD and provide initial and ongoing support to 30-40 patients at any given time. - Act as palliative expert for patient/family – supporting the existing homecare team and primary care practitioner with appropriate assessment/care provision/interventions as required based on patient condition - Manage immediate patient concerns following the nursing process (Assessment, Planning, Intervention, Evaluation) – communicate concerns, take orders, administer medications, facilitate prescriptions, adjust pain pumps, and other tasks as required. - Support basic and more complex palliative care assessment/interventions to support lack of availability and/or knowledge/skill/judgment of community nursing agency. - Advocate for patient/family driven care with other members of primary care team, and other members of the health care team. - Ability to respond appropriately to rapidly changing patient conditions (over the phone or in person) to prevent hospital admissions or avoidable Emergency Department Visits. - Liaise with MD and care team for updates on patient condition. - Communicate with care team, by appropriate means, any changes to medication/treatment/care provision and any teaching completed with patient/family.   What must you have? - Registered Nurse (RN, BScN) in good standing with their regulatory body. - Advanced Palliative certification required (CAPCE, CNA Palliative certification or equivalent) - Minimum of five (5) years’ relevant experience as a Registered Nurse. - Minimum two (2) years’ relevant experience with the provision of palliative care. - Working knowledge of community resources and roles of health care professionals. - Solid knowledge of health care related legislation and practices. - Knowledge of direct care/care coordination models used in community health care organizations. - Knowledge of HCCSS South West priorities, policies, practices and service standards. - Able to efficiently and clearly communicate with patients’, their families, members of the interdisciplinary care team, and other relevant individuals in order to follow through with care plan directives. - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues. - Must have a valid driver’s license and access to a reliable vehicle. - Effective planning, organizing and evaluation skills to manage multiple patients, provide information reports and take corrective action as required. - Ability to use MS Office applications (e.g., Word, Excel, PowerPoint, etc.). - Demonstrated proficiency with computer navigation and data inputting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Deadline is December 15, 2022 at 11:59 p.m.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Home and Community Care Support Services South West is seeking Complex Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Complex Care Coordinator?   Whether working in an office as an invaluable resource and subject matter expert, or working from a home office and traveling a defined region to conduct home visits, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Complex Care Coordinators have extensive knowledge regarding the management of palliative care patients in the community across diverse and often complex settings. They act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life.   More specifically, Complex Care Coordinators:  - Perform a thorough review of systems with a palliative focus to assess a patient’s current clinical care needs, and communicate findings to appropriate members of the health care team. - Anticipate and predict the needs of the person who has been diagnosed with a life-limiting condition based on known disease trajectories. - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits, and possibly delaying or avoiding admission to long-term care. - Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community. - Assist patients to seek information regarding MAID in the home and community care setting. - Use standardized instruments regularly and appropriately to screen and assess symptoms and needs (i.e., Edmonton System Assessment Scale).   What must you have?  - Membership, in good standing, with the College of Nurses of Ontario. - Minimum 5 years of relevant experience in community health or a related field. - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.). - Knowledge of: - EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale. - Common prognosis and trajectories of life-limiting conditions. - Pain and symptom management needs of palliative care patients. - Best practices surrounding palliative care. - Strong assessment and decision-making skills. - Superior interpersonal and communication skills; high Emotional Intelligence is a must. - Effective conflict resolution and problem solving skills. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Experience and proficiency with RAI-HC or RAI-PC assessment tools. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 December 2022 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a HospitalCare Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.  Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Home and Community Care Support Services South West is seeking a Manager of Home and Community Carefor our Complex/Palliative portfolio     Opportunity Summary:   Home and Community Care Support Services South West is seeking an accomplished leader to the role of Manager, Home and Community Care for the St. Thomas region.   As a member of the Home and Community Care Team, the Manager, Home and Community Care is responsible for managing daily operations to ensure that effective and efficient services are provided to patients and their families through the provision of care coordination services and long-term care home placement services. The Manager, Home and Community Care leads the delivery of client driven care services by building and maintaining relationships, with community and hospital stakeholders, contracted service providers, and other health systems partners. This is a permanent full time opportunity currently operating in a hybrid “work-from-home” model (i.e., some work to be completed from a HCCSS South West office location and some work may be completed from a home office).    What will you do? - Lead the delivery of Patient-Driven Care by building and maintaining relationships with community/hospital stakeholders, contracted service providers, and other health system partners. - Ensure the effective delivery of patient care and operational support for a specialty/geographic area. - Supervise the performance of the Care Coordination team and direct nursing team within a specialty/ geographic area, including determining and assigning workload, and coaching and providing guidance on handling care coordination issues. - Analyze information from information systems/databases, service providers, patient reports, staff feedback, and industry trends and practices to formulate recommendations and provide input to planning processes for future programs, policies, and services. - Be the first-level of management in a specialty/geographic area. - Resolve problems and conflicts regarding clinical and interpersonal issues that require consideration of multiple sources of information.     What must you have?   - Regulated Health Professional (RN preferred) with a strong clinical background in palliative care and complex disease. - Membership, in good standing, with the College of Nurses of Ontario if RN - Minimum three (3) years of recent and relevant management experience in a unionized environment. - Knowledge of direct care coordination models used in community health care organizations and a good knowledge of community resources (e.g., services and programs), and roles of health care professionals. - Knowledge of the evolving role of HCCSSs, and the issues and priorities within the health care sector, and how these issues impact patient service delivery. - Effective communication skills to maintain a range of contacts with health professionals within the community and strong collaboration skills to participate on projects and committees with colleagues across the organization or local community agencies. - Ability to deal constructively with a variety of contentious/difficult situations, discuss sensitive information, and influence/persuade others to follow a recommended course of action. - Strong coaching skills to provide instructions and guidance to staff with respect to activities, challenges and questions. - Strong planning and organizing skills. - Strong project and change management skills - Valid Driver’s License and access to a vehicle; regular travel is required throughout the HCCSS SW boundaries and occasional travel outside the South West region. - Comprehensive knowledge of Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).   What would give you an advantage?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.     Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.      How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is December 15th, 2022 at 11:59 p.m.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.  

  CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Technical Project Manager eager to plan, oversee and execute large-scale projects? Are you looking to take an active role in the designing of network and server architecture? You’re looking in the right place. As a Technical Project Manager, you will be responsible for the successful planning, overseeing and executing of a large scale project to migrate IT infrastructure, software, supports, and processes from the University Health Network (UHN) to a regional data centre managed by Home and Community Care Support Services (HCCSS) (i.e. “The UHN Migration Project”). Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Coordinate, as part of a team, the planning, prioritization and execution of the UHN Migration project and sub-projects that are tied to overall business objective to work cohesively as a provincial organization. - Define and monitor progress on project milestones, deliverables and risks at all stages of the project life cycle.  - Build internal and external relationships, fostering alignment and commitment to project deliverables. - Work with project teams to develop communication strategies and materials to support sustained process changes, highlighting potential improvement areas and enabling change management methodologies. - Act as a central liaison between other HCCSS business units, Ontario Health, and the University Health Network for all matters relating to the UHN Migration Project.  - Work with subject matter experts to compose technical documentation, proposals, and analysis relating to project deliverables. - Models the principles of diversity and inclusion and actively works to create a welcoming and inclusive environment - Perform other duties as required.   What must you have? - Bachelor’s degree in business administration, computer science and/or relevant field, or equivalent relevant experience. - Project Management Professional (PMP), ITIL, or Microsoft certifications are considered assets. - Minimum 3 years of work experience in managing progressively larger and more complex technical projects, and knowledge of associated project management tools. - Understating of Information Technology infrastructure design, implementation, and migration methodologies. - Demonstrated experience in applying change management techniques. - Demonstrated knowledge of business process management, operational excellence and sustainability knowledge. - Demonstrated experience in a customer service and/or client-centric environment. - Experience coaching team members and colleagues, resolving potential conflicts and keeping team members motivated, engaged and on track to ensure delivery of excellent quality work. - Proficient in running effective meetings, conducting project performance reviews, as well as engaging team members as necessary and facilitating clear accountability of the work. - Ability to lead a team and keep each member motivated and engaged. - Successfully manage team members, resources, clients and/or stakeholders. - Demonstrated ability to schedule project deliverables effectively, setting goals and evaluating the performance of your team and provide suggestions for improvement when needed. - Demonstrated effective time management, organization and planning skills has led to successful project completion. - Good knowledge of data analysis and data collection. - Detail oriented with excellent analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex, or ambiguous. - Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.   What would give you the edge? - Knowledge and understanding of collective agreements and unionized work environments. - Knowledge and understanding of community-based health care service and organizations. - Adult training techniques and tools are considered assets. What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?  If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.