Career Opportunities

JOB POSTING #056-24                                                                                                                                                                                                                                       POSTING DATE: April 17, 2024   JOB TITLE:   Registered Nurse or Registered Practical Nurse – Community Transition   INITIAL ASSIGNMENT:  High Intensity Supports at Home Program (HISH)   BARGAINING AGENT:   ONA   LOCATION:   Haileybury or Kirkland Lake   LANGUAGE(S):  English and French   EFFECTIVE DATE: Immediately   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite and assisted living. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Registered Nurse (RN) or Registered Practical Nurse (RPN) – Community Transition assists with hospital transition home for Alternate Level of Care (ALC) patients with an imminent long-term care destination and other high-risk patients with similar needs in community who are long-term care waitlisted, meet eligibility criteria, and are at risk of requiring hospitalization and becoming ALC designated. The Community Transition Nurse (RN/RPN) provides individualized patient care through a holistic and collaborative approach, working closely with the High Intensity Supports at Home (HISH) team, patient/family and primary care provider to develop a unique plan of care specific to their needs.   NATURE & SCOPE: - Assists with hospital discharge and/or environmental transition of high-risk seniors, ensuring the patient is seen in home within 24-48 hours of being admitted to the HISH Program. The RPN will consult with the RN or assigned Care Coordinator when support is required for complex discharges or transitions.  - Coordinates with HISH or assigned Care Coordinator in the development of care plan necessary to provide patient with wrap-around, holistic nursing support to remain safely at home while waiting for LTC placement. - Provides ongoing, short-term support to patients’ through education and coaching, clinical assessment, assistance with medication management, and communication with primary care to reduce hospital admission/readmission. This may include daily visits to ensure patients’ needs are being met. The RPN will work in consultation with the RN or assigned Care Coordinator on complex patient files or issues outside of the RPN’s scope of practice. - Provides in-home nursing visits and manages patients’ care needs as presented, which may also include support with activities of daily living and instrumental activities of daily living (ADL/IADL). - Collaborates closely with the care team to ensure consistent, aligned communication; participates in weekly huddles as required. - In collaboration with the care team, works with patient/SDM and family members/caregivers and primary care provider to develop a transition plan that supports the unique needs of the patient.   QUALIFICATIONS: - Registered Nurse (RN) or Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario; - Minimum 3-5 years clinical experience working as a Nurse (RN or RPN); - Recent and relevant experience, within the last 2-3 years, providing direct, hands-on nursing care; - Certification as a Gerontological Nurse (GNC) or Gerontology Practical Nurse (GPNC) an asset; - Superior clinical assessment skills and care planning skills; - Strong collaboration skills and ability to provide quality clinical service delivery in conjunction with patients and other stakeholders; - Ability to work independently; - Strong critical thinking and problem solving skills; - Effective interpersonal and communications skills; - Ability to provide health coaching and disease-specific education to patients; - Advanced oral and written proficiency in English and French is essential; - Must have valid driver’s license and access to a vehicle; travel to patient homes will be required; - Valid Emergency First Aid Certification and CPR.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer. Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting #056-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.          

Registered Nurse-Hospital to Home   Are you an experienced registered nurse, physiotherapist, occupational therapist,  social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.     What will you do? - Complete a comprehensive geriatric behaviour assessment using the PIECES framework and supporting geriatric assessments. - Liaise with members of the care teams including the patient and care provider in developing a comprehensive behavioural care plan specific to target primary behaviour at time of transition. The team includes i.e., hospital staff, LHIN staff, discharge planner, physicians, Alzheimer’s, and Psychogeriatric Resource Consultants and crisis team. etc. to coordinate and integrate care plans. - Conducts a Best Possible Medication History and shares with members of the care team. Interacts with a member of the Pharmacy team in any setting to support medication changes and monitoring in compliance with medication management policy. - Either directly or through the LHIN Case Manager, works collaboratively to connect with the primary care physician, geriatrician or geri-psychiatric specialist and provides updates on patient status post-discharge from hospital. Recommends and facilitates, as appropriate, follow-up visits with the primary care physician or nurse practitioner in community or Long term care home. - Addresses and works with the client and care giver to answer questions and concerns supporting the behaviour management care plan. - Assessment, consultation, and treatment, as indicated. - Utilizes an ABOE ( Assessment, Behaviour, Outcomes and Evaluation approach and communicates these observations to the care team and care giver - Documents assessments and care plan in the LHIN CHRIS database, OSLER and HEADWATERS Hospital MEDITECH database. - Participates in data entry to track program metrics. - Acts as a spokesperson as required, and interpret the role of the LHIN to clients, health care professionals and to the public. Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees. - Participates in the orientation of new staff and students and provides refresher training for current staff as assigned. - Assesses for and promotes a safe environment for clients, caregivers, family members, and staff. Adhere to health and safety policies/ practices developed and implemented by the LHIN/ Osler and Headwaters hospital. - Participates in utilizing, maintaining, and monitoring Best Practice standards for the geriatric behaviour population. This includes committee work and active participation and contribution to quality initiatives. What must you have? - Ability to assist staff and family members in a person centred approach to develop and implement behavioural care strategies/approaches and to monitor patients responses over time - Demonstrates commitment to the LHIN’s mission and values. - Working knowledge of community resources and roles of health care professional - Solid knowledge of health care related legislation and practices - Knowledge of direct care / case management models used in community health care organizations. -  Knowledge of LHIN priorities, policies, practices and service standards - Registered Nurse (BScN or diploma) - Completion of a Case Management Certificate is an asset - Completion of P.I.E.C.E.S training and experience using this model - GPA ( Gentle Persuasive Approach) essential - Demonstrated experience meeting documentation standards of the College of Nurses of Ontario and organizational expectations - Crisis Prevention Intervention Training an asset - CNA certification in Geriatrics preferred - Current CPR certification - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) focused on providing or coordinating care for adults in a mental health setting and/or specialized geriatrics unit with experience in dementia care - Specialized skills in assessment of delirium, dementia and mental health. Knowledge of multiple best practices in these areas - Ongoing annual recertification BCLS/BLS or CPR - BCLS/BLS for Healthcare Provider or CPR Healthcare Provider level current - Registered Nurse (BScN or diploma) in good standing with the college of Nurses of Ontario -   What would give you the edge?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced registered nurse (BScN or diploma) looking for a different kind of practice environment, and comfortable practising both independently and as part of a team? This could be what you’ve been looking for.   As an integral part of our Rapid Response Nursing (RRN) team, you will work with medically complex children and/or frail adults and seniors with medically complex needs and/or high-risk characteristics such as congestive heart failure, to ensure a smooth transition from acute care to home care. You will achieve this in two ways: by connecting with primary care and by providing hands-on rapid response home care.   In fact, you’ll make the first in-home nursing visit to high-needs patients, shortly after their discharge from hospital, during which you’ll confirm the hospital discharge care plan, emphasize the importance of primary care to avoid re-hospitalization, and reconcile medications. You will also provide support to patients for up to 30 days post-discharge.     What will you do?   Once the patient is home, confirm scheduling of outstanding medical tests, availability of transportation, etc.Either directly or in partnership with a pharmacist, ensure new prescriptions are filled and there are no drug interactions or contraindications. - Review medication protocol with the patient and caregiver, and answer any questions - Either directly or through a HCCSS Care Coordinator, contact the primary care physician and provide an update on the patient’s acute care event and post-discharge regime - Facilitate the patient’s one-week follow-up visit with the primary care physician - Provide direct care to patients in collaboration/consultation with a HCCSS Care Coordinator or Service Provider(s), as assigned - Identify patients requiring an accelerated assessment and home care services, and facilitate the home assessment visit - Support the HCCSS Care Coordinator in developing the HCCSS patient care plan and ensuring a smooth transition to the ongoing care team - Participate in establishing, maintaining and monitoring case management standards What must you have? - Membership, in good standing, with the College of Nurses of Ontario - BScN or diploma in Nursing - 5+ years of relevant experience as a Registered Nurse - Emergency/critical care, medicine/surgical, community nursing, rehab and Paeds experience an asset - Working knowledge of community resources and roles of health care professionals - Knowledge of direct care/case management models used in community health care organizations - Solid knowledge of health care-related legislation and practices - Working knowledge of the nursing process, the consultation process, program planning and crisis management - Advanced assessment and diagnostic reasoning skills - Effective interpersonal, organizational and planning skills - Ability to communicate effectively with patients, their families and other individuals involved in the circle of care, to follow through with care plan directives - Demonstrated awareness of cultural diversity and ability to handle confidential issues discreetly and sensitively - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you the edge? - Case Management Certificate - Emergency/critical care, community nursing, medicine/surgical, rehab and Paeds experience - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.   All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced  registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, the Rapid Response Nurse is responsible for providing a “hands-on” and an “in-home” support approach for successful transition from the acute care setting (hospital) to home (community).  The Rapid Response Nurse will provide patients with timely communication and linkage to primary care.     As an integral part of an interdisciplinary team, the Rapid Response Nurse will ensure effective transitions from acute care settings to home for adults and seniors with complex needs and/or high-risk characteristics (e.g., congestive heart failure) with the expected outcome of reducing re-hospitalization and/or Emergency Room (ER) visits.     The Rapid Response Nurse provides the first in-home nursing visit within 24 hours from hospital discharge for these identified populations.  During this visit, the nurse confirms the patient hospital discharge care plan, assesses any other needs, communicates the importance of primary care to avoid re-hospitalization and performs medication reconciliation for the patient. There may be opportunity in future to use technological and/or telemedicine techniques to further meet the needs of these patients What must you have? - Membership, in good standing, with College of Nurses of Ontario. - Minimum 3-5 years of relevant experience as a Registered Nurse. - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system and community resources - Working knowledge of the nursing process, the consultation process, program planning and crisis management.  - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Emergency/critical care and community nursing experience - Canadian Nurses Association (CNA) certification in an area of specialty - Certificate in Geriatric Nursing (GNC). - Geriatric experience. - Ability to speak French or another second language What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Quality and Risk Specialist – Job Posting North West March 2024   CARE AND BE CARED FOR – THIS IS YOUR HOME   Competition Number: NW23-109 Posting Date: March 14, 2024 Posting Closing Date: March 29, 2024 at 4:30 p.m. EST   Reports To: Manager, Quality and Risk Employment Status: Permanent Full-Time HCCSS: North West Office Location: Thunder Bay, ON (Hybrid model of work applies to work remotely and from the office when required) How to Apply: Please submit your cover letter and resume by emailing: nw-hr@hccontario.ca quoting the competition number: NW23-109 no later than: 4:30 p.m. EST March 29, 2024   Reporting to the Manager, Quality & Risk, the Quality and Risk Specialist is responsible for functions related to the patient relations process, complaints and appeals, patient events and safety, and quality improvement.   As a Quality and Risk Specialist working in a hybrid model, you will play an important role in providing connected, accessible, patient-centred care – and supported by our collaborative team that includes over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. As a valued team member, your mission will be to help our patients be healthier and happier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do?    Major Responsibilities - Embody HCCSS mission, vision and values and apply quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work - Utilize quality improvement tools to drive excellence in care and service delivery and to create a culture of continuous quality improvement - Exemplify, embrace and intentionally promote an inclusive work environment where all are meant to feel they belong - Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity and anti-racism - Supports the implementation, maintenance and improvement of the organization’s quality management, quality improvement, safety and risk management program(s) and framework(s) - Develops, implements and maintains documentation, tools and resources needed to support the organization’s quality management, quality improvement, safety and risk management program(s) and framework(s) - Provides formal and informal coaching, mentoring, teaching and advice to the organization and individuals within the organization on patient relations, quality management, quality improvement, safety and risk management in general or in relation to the organization’s applicable program(s) and/or framework(s) - Supports and/or leads the design, planning and execution of assigned improvement projects in collaboration with Quality & Risk team members and/or colleagues in other departments as needed - Supports, co-ordinates and/or leads the collection, reporting and/or analysis of quality, safety and/or risk data and information in assigned areas, which could include, but are not limited to Event - Tracking & Management System, Client & Caregiver Experience Evaluation, external performance reports - Supports, co-ordinates and/or leads the development of reporting & monitoring systems/processes for organizational processes, performance scorecards and reports, working in conjunction with Quality & Risk team members and colleagues in other departments as needed - Support, co-ordinate and/or lead the implementation of programs for excellence, accreditation, event management reporting or other quality, safety & risk related programs as assigned - Engages Patient and Family Advisor Committee in quality improvement planning and initiatives; - Participates on work groups, committees and projects involving quality improvement and risk management. - Assists in planning, developing, implementing, evaluating and maintaining the emergency management plan, pandemic plan, evacuation plan, and business continuity plans; - Supports the development, implementation, maintenance, evaluations and improvement of the organization’s policies and procedures framework and infrastructure - Supports or leads the coordination and implementation of Infection Prevention and Control (IPAC) practices, policies and procedures; - Supports or leads the development, implementation and analysis of local surveys as requested. - Establishes and maintains effective working relationships with staff at all levels, service providers and other external stakeholders to facilitate and assist in quality and risk management activities - Promote and support use of the Ethical Framework across the organization.  Risk Management - Act as a resource/consultant for Home and Community Care Support Services (“HCCSS”) North West staff related to risk management and patient safety issues - Provide risk management support for high risk situations, complex cases and patient safety matters consulting with appropriate stakeholders as required - Works across the organization and with external service providers to address patient risks and complaints reported through the internal Risk Event and Feedback System; - Monitors, validate, classify and assess risk of reported patient safety incidents, staff safety incidents, complaints, compliments, and privacy events in the event tracking and management system; identifies areas for improvement in incident reporting, maintains and updates relevant tools and resources and provides feedback and education to staff as appropriate. - Utilizes best practices in analyzing, synthesizing and trending reported patient/staff safety incidents, patient complaints/compliments, privacy events and other sources of organizational performance data/information, as available; prepared quality and risk reports - Supports Home and Community Care Support Services (HCCSS) management, Board and external reporting requirements specific to patient safety, quality and risk including the preparation of scorecards and dashboards.  Other Related Activities   - Demonstrates behaviours, actions and attitudes that are consistent with our Vision/Mission/Values - Supports the advancement of an organizational culture focused on quality, safety & risk management, continuous improvement - Works in compliance with the provisions of the Occupational Health and Safety Act of Ontario and the regulations and adheres to health and safety policies/ practices developed and implemented by Home and Community Care Support Services North West and takes reasonable precautions - Implements new procedures and controls deemed necessary by management - Participate in and/or chair internal or external committees related to patient relations, quality, quality improvement, safety or risk as needed or assigned - Participates in mandatory learning/education to maintain and update skills and knowledge whenever deemed necessary - Supports the team, including training and orientation of new staff and works with team members to ensure department needs are met including absence coverage - Performs other related duties as assigned   What must you have? - University Degree in health care or business administration (or equivalent combination of education and experience). - 4 - 6 years of related work experience within healthcare sector and minimum 3 years’ experience in quality, risk management and patient safety. - Knowledge of tools, techniques, measures and systems for monitoring and improving service delivery and business process quality. - Good knowledge of patient services practices in Home and Community Care. - Good knowledge of the health care system and service delivery models used in the community. - Good understanding of project management processes and techniques. - Familiar with emergency preparedness, incident management, and pandemic planning in Ontario. - Knowledge of risk management approaches and tools used; preferably in the healthcare industry. - Knowledge of systems, applications, databases and information management used to store and process internal data. What would give you the edge? - A Master’s Degree in health care or business administration. - Quality and Risk management training/education and/or certification is highly desirable. - Strong knowledge of HCCSS priorities, policies, practices and service standards. - Ability to speak French or another second language. What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?  If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Do you have Project Management experience and enjoy the challenge of coordinating the administrative aspects of Project Management to help drive initiatives forward?  Do you have strong relationship building skills and thrive in a collaborative work environment?  Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for a permanent full-time Project Specialist, reporting to the Manager, Strategy Management Office. The Project Specialist is responsible for collaborating across the organization with regard to the planning and implementation of corporate projects including the creation, maintenance and monitoring of projects plans and schedules, assist in the management and monitoring status reports and project budgets and is responsible for leading project risk management, communication and facilitating project meetings. Accountabilities include tracking and status reporting related to projects in support of the Strategy and Project Management Office (SPMO). The role also leads simple to moderately complex projects of small to medium scope, at provincial, regional or local levels.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment with the flexibility to be located at any of the 14 HCCSS office locations across the province ​   What will you do? - Collaborate with all areas of the organization in the planning and implementation of projects - Ensure that all projects follow SPMO processes from Project Initiation to Project Close providing support and coaching to Project Leads and Project Teams - Exercise indirect influence to support and motivate project team members in the completion of work deliverables within schedule parameters - Build positive working relationships with project stakeholders that result in consistent positive customer satisfaction - Perform project scope definition and management - Lead and conduct requirements gathering and analysis utilizing various techniques to engage stakeholders and key subject matter experts - In collaboration with the Project Lead and Manager, SMO, identify and track project tasks and status and project performance metrics - Lead project monitoring and control - Perform project schedule definition and management - Record and maintain lessons learned providing recommendations to support and implement changes for continuous improvement - Create and maintain project plans, schedules, status reports and budgets independently and in collaboration with other team members as required - Lead project risk management - Identify, and record project risks and develop recommendations for risk mitigation in collaboration with project stakeholders - Maintain project risk, issue and change control logs ensuring that actions and decisions are recorded and addressed, following SPMO processes - Analyze project change requests for their impact on the project and raising concerns as appropriate - Work with functional managers and project leads to identify project resource requirements and work effort estimates, revising and forecasting estimates in collaboration with Projects Leads as required, in order to support project prioritization and resource planning - Support project communication management, ensuring succinct and timely communication with all stakeholders - Develop and execute against an approved Project Management Plan - Perform document management, including document revision and versioning, and archiving of project and SPMO materials - Facilitate project meetings and produce/distribute meeting documents as required - Ensure accurate tracking and reporting of project progress, including analyzing and consolidating project data and preparing reports - Actively contribute to the development of project management capacity across the organization by developing and/or providing education, coaching, and support to clinical, technical and administrative staff as appropriate - Work closely with the team’s Manager, Director and/or other department and project leads in the implementation of Business Plan initiatives - Contribute toward improving project management methods and practices, including the development of tools and processes.   What do you need? - Undergraduate Baccalaureate degree in Health Care, Business or other relevant field; Master’s Degree is an asset. - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) designation or relevant PMI certification is an asset - Minimum of three (3) to five (5) years of relevant experience - Clear, concise, and accurate communication skills in English, both verbal and written - Demonstrated experience in the area of project management and familiarity with various project management tools, techniques, and methodologies - Knowledge of and experience in the area of portfolio management and strategic planning considered an asset - Knowledge of and experience with SharePoint platform or other similar system an asset - Proficiency in Microsoft Office software including Word, Excel, and PowerPoint - Experience in Visio, MS Project and, MS Teams an asset - Experience in business process improvement - Business insight and modelling to understand functional requirements and processes - Influencing, negotiation and presentation skills - Demonstrated ability to meet deadlines and set priorities - Ability to perform multiple tasks among various projects while maintaining deadlines in accordance with organization standards - Proficiency in French is an asset - Experience in a healthcare environment is preferred - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #hybrid

     Project Manager - Job Posting (NW23-111)        CARE AND BE CARED FOR – THIS IS YOUR HOME Reporting to the Manager, Strategy and Project Management Office - North Region, the Project Manager uses project management knowledge and competencies to work with Home and Community Care Support Services (HCCSS) and its stakeholders on a variety of projects to achieve organizational and health system priorities. The Project Manager will participate in the implementation of new provincial standards and quality improvement practices.   As a Project Manager working in a hybrid model, you will play an important role in providing connected, accessible, patient-centred care-and supported by our collaborative team that includes over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   As a valued team member, your mission will be to help our patients be healthier and happier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Home and Community Care Support Services (HCCSS) is looking for a dynamic individual to support a variety of large complex cross-functional corporate projects to advance the Home and Community Care Support Services Business Plan. Reporting to the Manager, Strategy and Project Management Office, the Project Manager will work collaboratively with internal and external stakeholders to facilitate project planning and project delivery in order to identify dependencies, maximize opportunities for collaboration, support transactional and transformational change management, and minimize risks and issues. This position will provide project management expertise and leadership in order to ensure project objectives are achieved.  Specifically, the incumbent will develop and implement project work plans (deliverables and timelines); identify risk/challenges and associated mitigation strategies; and conduct regular work plan status reporting to monitor progress and inform decision-making.    MAJOR RESPONSIBILITIES   - Serves as the project lead for complex projects as assigned by senior leadership; - Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives; - Develops the project work plan, monitors and controls the work per the project plans; - Represents HCCSS with internal and external stakeholders in the course of project work; - Prepares complex project plans, activities, budgets, schedules, project documentation and reports on project status to the project sponsor and stakeholders; - Provides support to senior management/leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes; - Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work; - Assesses project risks and develops mitigation strategies; - Advises senior management on the viability of existing projects including recommendations on whether to proceed, modify or halt; - Works with HCCSS staff to ensure projects are clearly outlined and expectations established; - Assigns tasks to subject matter experts and other project resources; facilitates creation and leadership of working groups, as required; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully; - Works with the other support resources to produce project management materials, presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives; - Contributes to the Strategy Management Office by developing best practices, project templates and methodologies for use across the organization.       What must you have? - University degree in Social Sciences, Health Care, Business Administration or related field; - Certificate program in Project Management with a minimum of two (2) years of experience with a good understanding of formal project management processes and techniques; - Minimum of three (3) to five (5) years of experience at mid-senior levels at an Ontario health or social care organization (hospital, HCCSS, Community Health Centre, etc.) including direct experience in managing complex projects with internal and external stakeholders, at the corporate level; - Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach; - Strong understanding of the health care system and community sector across the continuum of care; - Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum; - Excellent negotiation, conflict resolution and consensus building skills; - Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration; - Good knowledge and experience of budget planning, resource allocation, financial monitoring and reporting; - Adept in the use of MS Office applications (e.g., Project, Word, Excel, Outlook, PowerPoint, Visio, Teams etc.); - Flexible, adaptable and responsive to change; - Self-directed, self-driven, self-motivated with an ability to organize, plan, prioritize and multi-task; - Demonstrated critical thinking with strong detail orientation; - Demonstrated ability to work with stakeholders and obtain subject matter expertise to develop business processes using lean methodology; - Strong planning and organizational skills to manage a variety of projects simultaneously; - Must have a valid driver’s license as some travel may be required; - Advanced oral and written proficiency in English is essential; - University Degree or College diploma in tertiary qualifications in project management, business, or similar; - Ability to lead project teams of various sizes and see them through to completion in a timely manner; - Results-driven; - Ability to see things whole but break them down to bite-size pieces.      What would give you the edge? - Masters degree in Social Sciences, Health Care, Business Administration or related field; - PMP or CAPM Certification; - Minimum seven (7) to ten (10) years managing projects and implementing transformational projects that include significant organizational clinical change in a healthcare setting such as a hospital in an acute care, primary care or long-term care environment. - Demonstrated knowledge, experience and success in applying quality improvement methodologies; - Strong knowledge of HCCSS priorities, policies, practices and service standards. - Ability to speak French or another second language. What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long- term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. For more information on Home and Community Care Support Services North West, please visit us at http://healthcareathome.ca/northwest.   Why join us? If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

  JOB POSTING #225-23   POSTING DATE: February 9, 2024   JOB TITLE: Physiotherapist – Full Time or Part Time   INITIAL ASSIGNMENT:  In-Home   BARGAINING AGENT: OPSEU   LOCATION: Sudbury, Sault Ste. Marie, North Bay, Timmins, Parry Sound, Kirkland Lake or Elliot Lake (Hybrid model of work applies to work remotely and from the office/in-person when required - several positions available)   LANGUAGE(S): English   EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential, French would be considered an asset. Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 225-23 when applying.  

JOB POSTING #037-24   POSTING DATE: March 14, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-005) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to July 4,2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 037-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

  JOB POSTING #031-24   POSTING DATE: March 5, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-011) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury   LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to April 30, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume byvisiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 031-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Patient Services Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date    What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language    What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   What do I need to know? Anticipated Start Date:  May 27, 2024 Hours of work:   7 hour shifts - between the hours of 8:00 a.m. and 8:00 p.m.  (The successful applicant may be required to work a maximum of three (3) weekends out of six (6) in each posted schedule) Site: Sarnia site Posting Expiry: May 6, 2024 Unionized Position    Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Contracts Specialist seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Patient Care Contracts Specialist (FMHC), you will be responsible for the development, delivery and maintenance of all Family Managed Home Care (FMHC) agreements with Patients and/or Substitute Decision Makers (SDMs). This position tracks and manages FMHC contractual issues, responds to questions from patients or SDMs, and works in collaboration with finance and patient services to onboard new patients, support ongoing operations and transition patients off the program as required.   By applying your contracts experience experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - During the onboarding process, meets with FMHC patient/SDM to review FMHC agreement requirements, as well as roles and responsibilities - Obtains applicable approvals, prepares agreements, issues contracts to patients/SDMs for signatures, tracks the submission of required documentation (i.e. Banking, insurance etc.), tracks and manages contract renewals - Addresses or escalates contract compliance issues to management; Recommends next steps - Acts as FMHC subject matter expert and responds to questions from patient/SDM, finance, and Home and Community Care Support Services staff - Reviews and issues to patient/SDM updated care plans and budgets based on Care Coordinator’s reassessment. - Manages other FMHC contracts related requirements and projects as required - Works with FMHC Team to analyze program trends, waitlist strategies, efficiencies of process and opportunities for program improvement - Provides cross-coverage or backfilling to the Patient Care Contracts Team - Undertakes special projects as assigned that are in accordance with job responsibilities and/or necessary objectives - Manages confidential information in a responsible manner.   What must you have? - Relevant undergraduate degree or diploma in business or a health related field from a recognized college or university. Combination of relevant education and/or experience will be considered. - Experience and skills related to negotiation, problem solving and conflict resolution - Experience dealing with legal documents and contracts - Experience with contract administration in the public sector - Awareness of contract laws and legal issues and difficulties which can arise in administering Service Provider contracts - Experience working directly with patients and families - Excellent oral and written communication skills with a sound knowledge of the English language, spelling, punctuation and grammar - Strong negotiation and conflict resolution skills - Strong collaborative skills to work with patients/SDMs, and staff from various departments of Home and Community Care Support Services - Excellent interpersonal skills to work effectively with both internal and external stakeholders - Exercises tact and discretion in handling sensitive and confidential information and issues - Adept in the use of MS Office applications - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Experience with FMHC Program Specifications, FMHC template agreements, FMHC processes and program related requirements/projects (i.e. wage enhancement, contract amendments, provincial rate increases, etc. What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #LI-Hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As a Patient Care Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.  By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required What must you have? - Post-secondary diploma or equivalent experience (minimum) - 2+ years’ related office experience is an asset - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word, Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work independently with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language  What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. Please ensure your cover letter clearly identifies the office locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, or Owen Sound). We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Are you passionate about learning & development and seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   The Organizational Development Business Partner provides consultation in change management, organization effectiveness, performance issues, and works in partnership with administration and client groups to orchestrate cultural development and organization change initiatives that address corporate goals and strategies. Through learning and program development, project management, and research, the incumbent provides advice and support aimed at building organizational cohesion, health and flexibility.    As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do?   Reporting to the Manager, Organizational Development, s/he/they will have responsibilities for the overall integration, design, delivery and monitoring of learning and organizational development programs and services for a portfolio of divisional clients.   Major responsibilities include: - Support the design, development, and implementation of an organization wide, competency-based learning strategy focused on mobile, real-time learning solutions to further the development of Home and Community Care Support Services Toronto Central leaders and staff. - Develop and implement learning standards to ensure uniform and consistent communication, training and delivery methods across all learning programs. - Design, develop and deliver training courses, curriculum, content, job aids, and interventions for organization-wide learning projects and initiatives. - Facilitate front-line, management and leadership development sessions, programs, techniques, tactics, and tools that enhance individual, leadership and team performance. - Develop and use quantitative and qualitative methods, and metrics to assess the effectiveness of learning programs and recommend appropriate tactical changes to improve results. - Collaborate with Learning and Development Business partners to administer and provide expertise on the Learning Management System (LMS).   Change Leadership - Adopt a structured change management implementation strategy so that there is consistency in facilitating change for every employee, every project team and every department. - Identify the most expected and potential points of resistance to change. Develop counter strategies to reduce the resistance and address the doubts and uncertainty surrounding the change to foster a positive acceptance of change. - Establish parameters to measure early adoption, effective utilization and proficiency to new change initiatives for individual employees as well as groups or departments. - Identify deviations in performance from the change standards and implement strategies for corrective action to achieve full organizational adoption to change. - Perform the role of a coach or mentor for managers and staff to assist them in fulfilling their role as change sponsors within their respective departments and teams. - Engage with key project teams to help integrate projects with crucial change management initiatives undertaken by the organization. - Create specific change management plans with respect to training and orientation of employees. - Continue to maintain a close engagement with HR, business intelligence, and communication departments to ensure a smooth transition to change and organization-wide successful implementation of change initiatives.   Performance Measurement & Evaluation - Serve as an internal knowledge resource for instructional design, facilitation, leadership and management development, learning effectiveness, and other organizational development methodologies and tools. - Conduct quantitative research, statistical analysis and environmental scans to support and maintain employee engagement, performance and talent management efforts. - Design and develop a scorecard to track organizational culture change trends. - Provide leadership in the research, development and implementation of policy projects including program quality analysis, governance and accountability mechanisms. - Work with counterparts in the health sector and with stakeholders on a broad range of policy issues.   Project Management - Lead and facilitate organizational projects related to a variety of focus areas including new employee onboarding, high potential staff development, employee engagement, career development, and leadership development. - Develop detailed project plans that follow established practices, timelines and budgets for the execution and delivery of organizational learning, development and engagement initiatives. - Build collaborative relationships and partnerships with all levels of the organization in the identification and implementation of learning and organizational development solutions. - Train learning facilitators, provide oversight, and assure instructional quality and appropriate content of contracted service providers. - Develop and maintain training contacts within industry, professional organizations, educational institutions, and consulting firms. - Provide project support for key learning and organizational development initiatives as well as for important entities internal and external to the Human Resources and Organizational Development Department. - Perform other duties as assigned.   What must you have? - Master’s degree in allied health, healthcare management, social work, organizational development, adult education, behavioural science, or another related field is required. - Minimum five to seven (5-7) years experience in learning and organizational development or related field required. - Minimum five to seven (5-7) years experience designing, developing and facilitating live classroom workshops and web-based instruction with remote and cross-functional audiences is required.   What would give you the edge? - Thorough knowledge of learning and organizational development best practices, instructional design and development, and program management and evaluation. - Extensive change management, project management experience, demonstrated ability to lead complex projects simultaneously, and to provide technical direction to project teams and members is required. - Highly proficient computer skills with experience using a Learning Management System (LMS) and other learning technology is required. - Excellent research and analytical skills to research and analyze data in order to identify trends, assess implications and develop policy options. - Exceptional interpersonal, verbal and written communication and presentation skills. - Ability to work independently and in a team, and to establish and maintain effective working relationships at every level of the organization and with members of external groups is desired. - Experience serving as an internal consultant providing organizational development support to all levels of the organization is highly desired. - Professional certifications in project management, leadership development, coaching, instructional design, personality and leadership assessments is highly desired.   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.        

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you passionate about learning & development and seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   Take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for temporary full-time (1-year contract) Organizational Development Business Partner. Reporting to the Manager, Organizational Development, the Organizational Development Business Partner is responsible to implement learning and development initiatives that foster employee engagement, develop employee and leadership functioning and build organizational effectiveness at Home and Community Care Support Services Mississauga Halton.   What will you do? - Models a coach-approach in interactions with all leaders and staff and promotes skill development in this area - Provides group facilitation support for team interventions, leadership development programming, and provincial OD requests as needed - Develops learning strategies for Home and Community Care Support Services Mississauga Halton initiatives/projects - Supports leaders, subject matter experts and departments with the planning and delivery of department specific learning activities - Uses an evidence-based approach to develop appropriate learning programs to address organizational and/or employee and leadership needs - Provides advice on internal and external learning and organizational development issues to staff and leadership as requested - Collaborates with the provincial OD community to prepare proposals and to facilitate sessions for organizational learning and development services as needed - Develops and facilitates sessions for corporate orientation as needed - Develops and evaluates Performance Evaluation and Development tools and processes to ensure alignment to strategic goals - Assesses the need for audiovisual and other training equipment/ resources   What do you need? - University degree in industrial/organizational psychology, organizational behavior, human resources, adult learning, business or related field (or equivalent combination of education and experience) - Four to six years related work experience - Practical understanding and application of methodologies and approaches for; learning, departmental planning, organization design, leadership development, change management, performance management, coaching, diversity, and work/life balance, conflict management and communication skills - Practical understanding and value of collaboration, consulting, organizational processes and problem solving to build organizational effectiveness - Effective project management knowledge and skills - Knowledge of appropriate resources, techniques and approaches for addressing organizational learning needs - In-depth knowledge of: adult learning principles, assessment and analysis of learning needs, learning and design development and evaluation - Ability to develop, prepare and facilitate large and small group educational sessions both virtually and in-person as needed - Ability to communicate clearly and concisely both verbally and in writing, using a variety of mediums to develop professional reports, slides, and learning materials - Strong customer/client centered approach - Strong consulting and coaching skills to work with a variety of managers and staff - Ability to communicate in French or another language an asset - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment ​   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  JOB POSTING #194-23   POSTING DATE: April 9, 2024   JOB TITLE:  Occupational Therapist – Full-Time   INITIAL ASSIGNMENT:  In-Home (SUD IH OT-011)   BARGAINING AGENT:   OPSEU   LOCATION:  Sudbury   LANGUAGE(S): English and French   EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 194-23 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

JOB POSTING #139-23   POSTING DATE: March 27, 2024   JOB TITLE: Occupational Therapist – Temporary, Full-Time INITIAL ASSIGNMENT: In-Home (SUD IH OT-005) BARGAINING AGENT: OPSEU LOCATION: Sudbury LANGUAGE(S): English   EFFECTIVE DATE: Immediately to September 3, 2024   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS   - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 139-23 when applying.     Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

JOB POSTING #057-24   POSTING DATE: April 22, 2024   JOB TITLE:                                                Occupational Therapist – Full-Time INITIAL ASSIGNMENT:                           In-Home (SM IH OT-004) BARGAINING AGENT:                            OPSEU LOCATION:                                              Sault Ste. Marie LANGUAGE(S):                                        English EFFECTIVE DATE:                                    Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 057-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

JOB POSTING #038-24   POSTING DATE: March 14, 2024   JOB TITLE: Occupational Therapist – Full-Time INITIAL ASSIGNMENT:  In-Home (PS IH OT-001) BARGAINING AGENT:  OPSEU LOCATION:  Parry Sound LANGUAGE(S): English EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 038-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

Job Posting: #053-24                                                                                                                                                                                    POSTING DATE:  April 16, 2024   JOB TITLE: Nurse Specialized in Wound, Ostomy, & Continence – Full-Time   INITIAL ASSIGNMENT: In Home (SUD ET RN-001)   BARGAINING AGENT: ONA   LOCATION: Sudbury   LANGUAGE: English   EFFECTIVE DATE: June 3, 2024   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY The Nurse Specialized in Wound, Ostomy and Continence is responsible for providing support, treatment recommendations and follow-up care on identified problem wounds and ostomies.  Functions of the role may include consultation, direct patient care, education and research.  The Nurse Specialized in Wound, Ostomy and Continence facilitates the utilization of the wound care program by assisting with staff and service provider education as well as to Home and Community Care patients upon referral from Care Coordinators and in accordance with professional college standards, Ministry guidelines and Home and Community Care Support Services policies.   QUALIFICATIONS: - Registered Nurse in good standing with the College of Nurses of Ontario (CNO); - Certificate from Nurses Specialized Wound, Ostomy, & Continence Canada (NSWOCC) in Wound, Ostomy and Continence required; - In-depth knowledge of home health care and other community resources; - Good understanding of the roles of other health care professionals; - Knowledge of funding agencies available to support patients; - Demonstrated case management, assessment and interviewing skills; - Practical knowledge and understanding of relevant legislation (e.g., regarding the provision of health care services, privacy, health, and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by the College of Nurses of Ontario and Nurses Specialized in Wound, Ostomy, & Continence Canada (NSWOCC); - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, care coordinators, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentation; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Valid Emergency First Aid Certification; - Oral and written proficiency in English is essential.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 053-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.