Career Opportunities

Use this form to search jobs or review job listing below

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 2 of 5

TEAM ASSISTANT – Information & Referral (Casual) REPORTS TO: Patient Services Manager LOCATION: Home and Community Care Support Services Waterloo Wellington HOME BASE: Waterloo STATUS: Permanent Casual SCHEDULE:  Casual employees must submit availability for a minimum of ten (10) shifts per month of which will include at least two (2) weekend shifts wherein the employee will be scheduled for one (1) of the weekends shifts per month. All availability for shifts must be inclusive of hours 8:30 am to 8:30 pm. UNION: CUPE RATE OF PAY: $26.85 / hour ASSIGNMENT: 1.0 FTE POSTING #: 22-C-Casual I&R POSTING DATE: November 15, 2022  KEY RESPONSIBILITIES - Answering and screening initial incoming phone calls according to appropriate policy & procedures; while striving to minimize the number of subsequent transfers and contacts; - Conducting information searches using multiple resources based on client/caller needs; - Providing general information to callers regarding community health and social service agencies; and linking callers to other agencies when appropriate; - Gathering pertinent information from callers to assist with Case Manager triage decisions; - Entering and verifying client records in intake database; - Documenting and tracking calls as appropriate; - Supporting daily administrative and operational activities of the Information and Referral Centre; - Sharing knowledge and learned information with other team members to assist them in effectively meeting information and referral objectives; - Preparing reports as required and identifying the need for updates. - Mentoring new staff; acts as a resource to other staff to assist in orientation, implementing change and problem solving; - Other duties as required.   EDUCATION AND EXPERIENCE - Minimum two years previous experience in similar or related position preferably in the health, social or community service field. - Two – three year post-secondary diploma preferably in health, social or community services, or equivalent combination of education and experience. - Certified Information & Referral Specialist is a requirement or commitment to obtain certification within a 1 year period; medical terminology required. - Proficiency in French considered an asset. - Proficient in the operation of a personal computer in a networked environment using computer software, data entry skills and keyboarding skills. - Ability to conduct information searches using multiple resources; e.g. internet, data bases, etc. - Proficient with various software programs and databases, including Access, to generate reports and create presentations. - Excellent listening, information seeking and problem-solving skills; ability to resolve difficult situations with poise - Able to communicate effectively in both oral and written formats with a high level of accuracy and attention to detail. - Ability to use interviewing skills to identify and respond to unique needs of individual callers. - Ability to demonstrate tact, diplomacy and sensitivity to the feelings and issues experienced by callers. - Customer service skills; ability to maintain a positive attitude in a stressful situation. - Ability to prioritize important and urgent situations with sound judgment. - Excellent knowledge of health, social and community resources. - Ability to work independently and collaboratively as a team member. - Proven ability to prioritize work, multi-task, and function well under pressure.   This position may be assigned to other teams and shifts including weekend rotation, as well as any of our work locations as operationally required.   HCCSS Waterloo Wellington strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at HR.WW@HccOntario.ca for assistance.    Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting competition #22-C-Casual I&R.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   Please forward your Resume and Cover Letter to: HR.WW@HCCOntario.ca   We thank all applicants in advance however, we will be communicating only with those selected for an interview.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2022-5614
Company : Name (E&F) Linked
HCCSS Waterloo Wellington | SSDMC de Waterloo-Wellington
Locations
CA-ON-Waterloo
CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced, bilingual, registered nurse (RN), with clinical experience in providing mental health and/or addictions services for children and youth? Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Bilingual Mental Health and Addictions Nurse, you will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. You will play a key role in supporting students and/or parents access services such as family health care, community mental health and/or addictions agencies. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues (ie. Medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others What must you have?   - Membership, in good standing, with the College of Nurses of Ontario - Fluent in English and French - 2+ years of recent clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Advanced assessment and diagnostic reasoning skill - Strong critical thinking and problem solving skills - Solid knowledge of health care related legislation and practices - Excellent interpersonal, communication, assessment, decision-making skills and high flexibility is required - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Case Management Certificate and/or case management experience - Experience working in schools What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5631
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
  Are you an experienced Finance Operations Manager eager to provide good financial stewardship and control in the organization’s financial processes? Are you passionate about exceptional health care and driven by a desire to help others? You’re looking in the right place.   As the Manager, Finance Operations, leading the Accounts Payable Team, you will be responsible for monitoring and analyzing financial data that supports the executive management team making the best operational decisions for the organization. You will manage operational expenses, internal reporting and provide operational decision support. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - Lead the Accounts Payable team - Manage payment, costing and operational expense related process: review, reconcile and approve all payments - Responsible for management reporting and ad-hoc projects, such as system upgrades, client service related projects and HCCSS regional and cross-region projects - Build strong relationships with internal and external stakeholders to provide financial and business support - Facilitate Annual audit - Support monthly internal reporting and Quarterly Ministry of Health reporting - Manage Chart of Accounts, P-cards, and compliance with expense policies - Oversee treasury: Manage day-to-day banking - Dot-line leadership to corporate procurement projects   What must you have? - University degree in Finance or a related discipline or equivalent combination of education and experience - Chartered Professional Accountant Designation or equivalent required - Minimum of 5-7 years of progressive professional management/leadership experience with minimum of 2 years in a management role - Passion for providing client-centric services - Able to effectively communicate complicated financial information to non-financial audiences - Financial statement and reconciliation skills - Experience in a high-volume payment processing environment    What would give you the edge? - A leader and role model to Finance team - Previous experience in HealthCare or public sector - Contract and procurement management experience    What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who are we?​ We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams to deliver responsive, accessible, integrated, pateint-centred care.   Why join us? If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5634
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
  Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, social worker (MSW), or registered dietitian looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.    What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are:   Home and Community Care Support Services Erie St. Clair is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.  Home and Community Care Support Services Erie St Clair is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   What do I need to know?   Hours of work:  7.5-hour shift (tour) between the hours of 8:00 and 20:00.  Home and Community Care Support Services Erie St. Clair is accessible seven days per week, including weekends, and statutory holidays.    Availability Requirements:   All new Part-time B hires are required to be available for 6 week’s full-time (37.5 hours per week) orientation (fully paid)   In order to maintain your employment status as a Part-Time B Care Coordinator, you must provide the following availability:   Part-time B (PT B) is an employee who does not have any guaranteed hours of work but is one who is available:   - Minimum five (5) shifts in a two week period, with availability on those days from 0800-2000 hours, not to exceed thirty-seven and one-half (37.5) hours per week. At least one day of availability per week must be a Monday or a Friday - One (1) weekend out of three (3) - Available for five (5) paid holidays in each fiscal year including one of Christmas and New Year’s day. Christmas and New Year’s Day availability will be rotated on a yearly basis and applicable to operational hours. - Available forty-four (44) calendar weeks per year - No more than 3 weeks’ off during summer period (July and August) - No more than fifty percent (50%) of PT B employees in any site may make themselves unavailable in any one month. If there is a conflict in the non-availability indicated by employees, the conflict will be resolved on the basis of seniority   Availability for Part Time B must be submitted in writing as per the process established by the parties, by the due dates on the following table:   Availability Submitted by: Scheduling Month: December 1st January January 1st February & March March 1st April April 1st May May 1st June, July & August August 1st September October 1st November & December   After the schedule has been posted, the PTB employee will have no obligations to availability except as scheduled.     Anticipated Start Date:  Recruitment for this position is ongoing Location: Sarnia site Position: Part-Time B Care Coordinator - Community   This position will be expected to be onsite in the office on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.    By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services     We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.
Job ID
2022-5638
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Sarnia
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do?   - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have?   - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.     What would give you the edge?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​     Who we are?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5644
Company : Name (E&F) Linked
HCCSS North Simcoe Muskoka | SSDMC de NSM
Locations
CA-ON-Barrie
CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a HospitalCare Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.  Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5658
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
  CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Technical Project Manager eager to plan, oversee and execute large-scale projects? Are you looking to take an active role in the designing of network and server architecture? You’re looking in the right place. As a Technical Project Manager, you will be responsible for the successful planning, overseeing and executing of a large scale project to migrate IT infrastructure, software, supports, and processes from the University Health Network (UHN) to a regional data centre managed by Home and Community Care Support Services (HCCSS) (i.e. “The UHN Migration Project”). Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Coordinate, as part of a team, the planning, prioritization and execution of the UHN Migration project and sub-projects that are tied to overall business objective to work cohesively as a provincial organization. - Define and monitor progress on project milestones, deliverables and risks at all stages of the project life cycle.  - Build internal and external relationships, fostering alignment and commitment to project deliverables. - Work with project teams to develop communication strategies and materials to support sustained process changes, highlighting potential improvement areas and enabling change management methodologies. - Act as a central liaison between other HCCSS business units, Ontario Health, and the University Health Network for all matters relating to the UHN Migration Project.  - Work with subject matter experts to compose technical documentation, proposals, and analysis relating to project deliverables. - Models the principles of diversity and inclusion and actively works to create a welcoming and inclusive environment - Perform other duties as required.   What must you have? - Bachelor’s degree in business administration, computer science and/or relevant field, or equivalent relevant experience. - Project Management Professional (PMP), ITIL, or Microsoft certifications are considered assets. - Minimum 3 years of work experience in managing progressively larger and more complex technical projects, and knowledge of associated project management tools. - Understating of Information Technology infrastructure design, implementation, and migration methodologies. - Demonstrated experience in applying change management techniques. - Demonstrated knowledge of business process management, operational excellence and sustainability knowledge. - Demonstrated experience in a customer service and/or client-centric environment. - Experience coaching team members and colleagues, resolving potential conflicts and keeping team members motivated, engaged and on track to ensure delivery of excellent quality work. - Proficient in running effective meetings, conducting project performance reviews, as well as engaging team members as necessary and facilitating clear accountability of the work. - Ability to lead a team and keep each member motivated and engaged. - Successfully manage team members, resources, clients and/or stakeholders. - Demonstrated ability to schedule project deliverables effectively, setting goals and evaluating the performance of your team and provide suggestions for improvement when needed. - Demonstrated effective time management, organization and planning skills has led to successful project completion. - Good knowledge of data analysis and data collection. - Detail oriented with excellent analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex, or ambiguous. - Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.   What would give you the edge? - Knowledge and understanding of collective agreements and unionized work environments. - Knowledge and understanding of community-based health care service and organizations. - Adult training techniques and tools are considered assets. What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?  If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5660
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
POSITION SUMMARY Reporting to the Director, Contracts and Relationships, this position provides administrative support to the Director and the Contract Services Team, and monitors service provider contracts for compliance with Home and Community Care Support Services standards and obligations.   MAIN ACTIVITIES - Description of Specific Duties Administrative Support - Receives, reviews and prioritizes incoming correspondence (i.e. phone calls, mail, email, courier, fax), responding or escalating to relevant team member or business unit for action as appropriate - Provides logistical preparation for internal and external stakeholder meetings (team meetings, committee meetings, Service Provider meetings, etc.) including scheduling, booking of meeting rooms, distribution of agendas and supporting materials, and transcription of meeting minutes - Assists with Service Provider site visit planning, applicable quarterly reporting, and correspondence and document tracking and filing - Maintains updated Service Provider Contact Lists, Management Emergency Contact Lists, and Outlook Distribution Lists - Establishes and maintains appropriate departmental records, including the updating and maintenance of departmental SharePoint sites (i.e. updating and uploading documents and links) in accordance with HCCSS records management protocols - Assists with and/or produces presentations, regular and ad hoc reports, and correspondence using a variety of applications and communication mediums, including PowerPoint, Excel, Visio, Databases, and other software programs - Manages calendar and email of Director, including scheduling of meetings and making adjustments as necessary based on changing needs and priorities - Identifies and discusses non-routine items with Director, Contracts and Relationships to determine action required and relays instructions to appropriate area; identifies contentious issues that arise, ensuring Director is informed - Liaises with other Administrative Assistants and Executive Assistants as necessary to resolve administrative problems, implement practices for continuous quality improvement and ensure the smooth running of the department - Assists with the orientation of new staff and ensures they have necessary supplies and equipment Provider Performance Monitoring - Tracks ongoing legislation compliance by Service Providers (i.e. AODA, PHIPA) - Manages Health Partner Gateway (HPG) System Access and provincial Report Portal Access process for Service Providers - Inputs and extracts data for leadership review of provincial performance management, using determined performance metrics including 5-day wait time, acceptance/refusal rates, and missed care QUALIFICATIONS/SKILLS Education - Ontario Secondary School Diploma in conjunction with relevant and related training and certification as a minimum. - Community College program or Undergraduate degree in Business, Social Services, Health Discipline, or other related field is preferred. Knowledge - Minimum of three years previous experience in an office environment with good understanding of office processes and procedures. - Advanced keyboarding skills and proven proficiency with a variety of software programs in the Microsoft Office Suite, including the ability to use presentation and document development software (i.e. PowerPoint, Visio) and teleconferencing/videoconferencing software (i.e. MS Teams, VOIP telephone system). - Strong knowledge of Home and Community Care Support Services administrative practices and procedures, including client information system and business objectives and priorities, or demonstrated ability to learn quickly. - Demonstrated aptitude for continuous quality and process improvement. Communication/Interpersonal Skills - Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication and collaboration with all levels of internal Home and Community Care Support Services staff and stakeholders, and external stakeholders including Service Providers and members of the public - French language skill an asset EFFORT Physical, Visual, Auditory and Concentration Demands Physical Demands Ability to sit for an extended period of time for computer use, possession of fine motor skills as it relates to strong and efficient keyboarding skills. Visual Demands Continuous computer use, and use of additional external computer monitor to ensure accuracy and efficiency as it relates to preparation of reports, presentations, correspondence, and other required materials. Auditory Demands Frequent requirement for listening and participating in team meetings to ensure minutes are accurately captured, [FA2]​phone calls, and verbal correspondence with internal and external stakeholders. Concentration Demands Requirement for precision and accuracy as it relates to reporting and review of materials, including proof-reading of contracts and documents, [FA3]​often incorporating information from a variety of sources.   Problem Solving/ Complexity Ability to solve relatively routine problems in a timely and efficient manner. Provides routine advice and guidance, including troubleshooting assistance, regarding online portals and intranet, and redirects inquiries from internal and external stakeholders to the most appropriate person or team. ​ RESPONSIBILITY Accountability and Decision Making Offers recommendations, direction, and support to internal and external stakeholders as it relates to clarification on correspondence and provision of reports. Acting on the general direction of Director and Managers as it relates to supportive functions of the role. Risk Minimal to moderate level of accountability and decision-making. Accountable for ensuring applicable deadlines are met, and responsible for liaising with SPOs and other external stakeholders to ensure data submissions are thorough and reviewed as appropriate. Routine decisions made in relation to provision of information to colleagues, Contracts Team, Director, and external stakeholders, including ability to refer inquiries and requests as appropriate. People (Leadership) Non-supervisory role, no formal leadership requirements. Position responsibilities include providing on-the-job advice, guidance, and feedback to colleagues, and escalation of information to Contracts Team and Director. Additional responsibilities include providing orientation to new employees and on-the-job training to new team members   WORKING CONDITIONS  ​ Hybrid working environment, combination of office work and remote work. Minimal potential exposure to undesirable working conditions. ​ Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5661
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-Markham
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do?   - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have?   - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.     What would give you the edge?   -  Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​     Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5687
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   HCCSS MH is are currently looking for candidates for upcoming Care Coordinator opportunities - PFT, PPT and TFT.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario (RN only at HCCSS MH) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5710
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Etobicoke | CA-ON-Mississauga | CA-ON-Oakville | CA-ON-Milton | CA-ON-Georgetown
We are currently recruiting two (2) Mental Health & Addiction Nurses  (MHAN -RN)   Competition #:   FY2223-023 Date Posted:    December 16, 2022 Date Closed:       Until filled Start Date:         as soon as possible Reports to:         Manager, Home and Community Care Job Rate:            CUPE Salary Band 5: $39.83 to $46.35 per hour Category:           Permanent Full-Time Team:                 Mental Health and Addiction Primary assigned location: 2655 North Sheridan Way, Mississauga   POSITION SUMMARY   Reporting to the Manager, Patient Care - Children’s Health Services, Mental Health & Addiction, the Mental Health & Addiction Nurse is responsible for providing essential health related advice and support to educators within schools and for developing individual care plans for clients with mental health and addictions needs in collaboration with mental health workers where indicated. The Mental Health and Addiction Nurse will additionally be required to provide input to the mental health and addiction needs of students.   DUTIES & RESPONSIBILITIES - Advise educators of the potential side-effects regarding different classes of medications - Provide medical consultation to educators regarding issues such as medication management for individual students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide, or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others - Provide the support of a health professional in helping students and/or parent(s) to access services such as primary health care or a children’s mental health center and provide education about options for treatment - Provide essential health related advice and support to the Mental Health leaders in developing comprehensive board plans to address a collaborative response to the mental health needs of students - Act as a spokesperson as required, and interpret the role of the Home and Community Care Support Services Mississauga Halton to clients, health care professionals and to the public - Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees - Participate in the orientation of new staff, educators and students within district school boards - Assesses for and promotes a safe environment for clients, caregivers, family members, and staff - Adhere to health and safety policies/ practices developed and implemented by the Home and Community Care Support Services Mississauga Halton. - Participates in establishing, maintaining, and monitoring standards for the Case Management, including committee work and active participation and contribution to quality initiatives.  Risk Management - Identifies, evaluates and appropriately reports/documents client or corporate risk(s) according to organization policy and develops service plan changes as required - Escalates potential high risk events to reporting manager  QUALIFICATIONS   Education, Training & Experience - Registered Nurse (BScN or diploma) - Case Management Certificate is an asset - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) - Knowledge of the mental health and addictions service system for children and youth - Direct clinical experience in providing mental health and/or addictions services for children and youth - Solid knowledge of health care related legislation and practices                                         To apply for this vacancy please visit the Mississauga Halton page of healthcareathome.ca   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.  Applicants being considered for employment will be required to provide proof vaccination documentation confidentially to Human Resources upon hire.  Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.     Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.    
Job ID
2022-5711
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Mississauga | CA-ON-Oakville | CA-ON-Georgetown
Reporting to the Director, Home and Community Care, this position provides administrative support and confidential services to maintain efficient operations of the department. Areas of responsibility include business requirement coordination under limited supervision in a team environment to ensure the effective management and relationship building of the department within Home and Community Care Support Services Mississauga Halton.   Date Posted:  December 21, 2022      Start Date:  as soon as possible Reports to:  Director, Home and Community Care Category:  Temporary Full-time (to December 2023) Primary Worksite location:  Mississauga Office, 2655 North Sheridan Way (hybrid work model)   KEY RESPONSIBILITIES - Provides organized and proactive administrative support to Home and Community Care departments (Directors/Managers) including preparation, review, processing and distribution of correspondence, presentations, reports, information packages, briefing materials, or background documents - Acts as a liaison with counterparts across Home and Community Care Support Services or the province on matters involving committees the Director/ Manager/ team chairs or participates on - Prioritizes and manages calendars, sets up meetings on his/her behalf and resolves scheduling conflicts and makes adjustments as necessary based on changing needs and priorities - Maintains files and confidential records to ensure corporate compliance - Discusses issues, recognizing and bringing forward the urgent issues and forwards to the appropriate parties for resolution - Receives, reviews and prioritizes incoming mail, referring materials to appropriate teams for action as appropriate and follows up on outstanding items - Handles inquiries from internal and external sources; gathers background information and coordinates routine inquiries on own initiative as required - Edits and maintains the internet/intranet for the department - Inputs, updates or collates patient data for Home and Community Care statistical reporting - Takes clear, concise meeting minutes at management, team and other committee meetings - Liaises with other Administrative Assistants and Executive Assistants as necessary to resolve administrative problems and ensure the smooth running of the department - Participates on internal and/or external committees as required - Supports the team and works with team members to ensure department needs are met including absence coverage QUALIFICATIONS - Post-secondary Certificate or Diploma in Business/Administration/Secretarial Program, general administration or related field (or equivalent combination of education and experience) - Two (2) to three (3) years’ experience providing administrative support to formal leaders (e.g., knowledge of the formal and informal protocols and methods of supporting senior-level staff) - Demonstrated experience with administrative procedures, processes and standards - Ability to use a variety of software programs, databases and programs including proficiency in the Microsoft Office Suite - Flexible, adaptable and responsive to change - Excellent customer service skills - Ability to handle sensitive and confidential information in a discreet and professional manner - Demonstrated ability to integrate information from a variety of sources into effective briefing materials, presentations, reports and summaries - Detail oriented, well organized and able to manage time and multi-task to accomplish a variety of tasks, sometimes with conflicting priorities and timelines - Strong data entry skills with attention to detail and accuracy - Basic project management skills   In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   All applications will be reviewed; however, only those selected for an interview will be contacted.  
Job ID
2022-5712
Company : Name (E&F) Linked
HCCSS Hamilton Niagara Haldimand Brant | SSDMC de HNHB
Locations
CA-ON-Mississauga
 We are currently recruiting a Contracts Specialist   Competition #:      FY2223-099 Date Posted:      November 21, 2022 Date Closed:      Until Filled Start Date:              as soon as possible Team:                       Contract Service Provider Performance                      Reports to:             Manager, Contract Services Category:               Permanent Full-time   Primary assigned location: Etobicoke, Office, 401 The West Mall (Hybrid)   POSITION SUMMARY   Reporting to the Manager, Contract Service, the Contracts Specialist contributes to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting of Service Provider performance on a regular and ad hoc basis to support evidence-informed decision making and ensures that contractual obligations are met through a performance monitoring system. This position is also responsible for the development and delivery of all Patient Service contracts for Home and Community Care Support Services Mississauga Halton (HCCSS MH). Patient Service contracts include, but are not limited to, Family Managed Home Care (FMHC) agreements, personal support and homemaking services, nursing, occupational therapy, physiotherapy, speech language pathology, dietetics, and social work.      Key Reponsibilities    - Collaborates with the Manager, Contract Service Provider Performance on the development and implementation of contract monitoring and evaluation tools and databases to measure Service Provider success in meeting service delivery standards and contractual obligations, (e.g., site visit template, Service Provider Performance Indicators and Scorecard) - Develops, delivers, and amends all Patient Service contracts. - Monitors Service Provider performance in relation to service delivery standards,  (e.g., risk events, tracking and trending of service  refusals, service volumes, response to patient satisfaction surveys) - Provides support to families and patients interested in the FMHC program, which may include program and contract review, collection of required documents, and the production and execution of FMHC agreements - Monitors Home and Community Care Support Services Mississauga Halton compliance with contractual obligations, (e.g. awarded service volumes and implements necessary changes; adjustments in Client Health Related Information System (CHRIS) data base) - Provides analysis, interpretation and reporting of Service Provider Performance on a regular and ad hoc basis - Supports the coordination of Service Provider site visits, audits and other related Performance Management activities - Participates in regular Service Provider meetings to build effective relationships, to address operational issues and concerns and to collaboratively plan for future initiatives - Schedules, prepares and participates in  regular quality review meetings with Service Providers to review performance indicators, risk event, report trends, and Service Provider quality improvement initiatives - Collaborates with Service Providers to improve performance and recommend contractual remedies for Service Provider performance that consistently does not meet Home and Community Care Support Services Mississauga Halton standards - Tracks outstanding performance issues and timely implementation of Service Provider actions - Provides consultation and support to Home and Community Care Support Services Mississauga Halton managers and staff related to understanding the contract obligations of the Home and Community Care Support Services and its Service Providers - Compiles required provincial and or local reports to support Contract Management, (e.g. Nursing Point in Time and Personal Support Worker Stabilization) - Supports Patient Care projects involving service providers - Provides support relating to the investigation of risk events in the Event Tracking Management System - Participates in orientation sessions for New Service Providers as required   CHRIS Administration - Completes purchased services maintenance in CHRIS - Updates CHRIS code tables as required (geographic areas, local distinctions etc); ensures contract information in the database reflects contract agreements between Home and Community Care Support Services Mississauga Halton and Service Providers; updates provider billing numbers as required; adjusts service volume market share as required - Assists in problem solving CHRIS errors and issues related to service provider submission   QUALIFICATIONS - University degree in a health discipline, Health Administration, or related field (or equivalent combination of education and experience) - Four (4) to six (6) years of related work experience in contract management methodologies and approaches - Practical understanding and application of methodologies and approaches with contract monitoring and evaluation tools - Experience in analyzing and interpreting data and ability to translate data into useful information - Ability to comprehend complex and  technical language of  Provincial template for Contracted Services   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.  Applicants being considered for employment will be required to provide proof vaccination documentation confidentially to Human Resources upon hire.  Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.     Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.
Job ID
2022-5714
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Etobicoke
  Are you looking for a career in health care administration? You’re looking in the right place.     What will you do?   The Patient Care Assistant plays a key role in supporting patients throughout all stages of their healthcare journey. As a Patient Care Assistant, you will triage important information to the Care Coordinator, and offer “real-time” solutions to patients, where appropriate. The Patient Care Assistant frequently interacts with various stakeholders by telephone and other communication methods, whether answering incoming questions or providing health care system navigation.   The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.   Currently operating in a hybrid “work-from-home” model (i.e., some work to be completed from a HCCSS South West office location and some work may be completed from a home office), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What must you have?   - Secondary School Diploma or equivalent. - Certificate or Diploma in health care administration is an asset. - Minimum one (1) year of related experience, preferably in health care/medical administration or services. - Working knowledge of Medical Terminology. - Efficient computer literacy in patient health databases and Windows environment. - Proven team collaborator with excellent communication and conflict resolution skills. - Ability to prioritize competing requests and function well under pressure. - Consistently adheres to privacy legislation and confidentiality standards. - Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.   What would give you an advantage?   - Proficiency in a second language, particularly French. - Experience working with people from diverse socioeconomic and cultural backgrounds. - An ambassador of respectful and inclusive workplace culture.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHome.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Office locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, or Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2022-5716
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-London | CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-Stratford | CA-ON-Owen Sound
Home and Community Care Support Services South West is seeking Community Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Community Care Coordinator?   Working from a home office and traveling a defined region to conduct home visits, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Community Care Coordinators are case management experts who use their knowledge of chronic disease management and progression, as well as the Social Determinants of Health, to plan care that ensures supports are in place to: maintain the patient's level of functioning; support self-management; and delay further decline.   Community Care Coordinators, in particular:  - Take a holistic approach to support patients and families through uncertainty and their health care journey, using knowledge of the impact of disease and associated treatments to discuss care options, coping strategies, and community supports. - Undertake capacity evaluations for admission to long-term care homes. - Evaluate care plans and interventions to determine effectiveness and patient satisfaction at prescribed intervals, when patient condition warrants or by using one’s own experience, assessment and judgment. - Use excellent problem solving and de-escalation skills to mediate issues and care concerns brought forward by patients, caregivers, or service providers. - Research, access, and maintain strong relationships with community support services to link patients with the care and services they require. - Integrate virtual technologies into day-to-day practice to perform visits, when appropriate.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario. - 2+ years of recent experience in community health or a related field. - Demonstrated ability to use chronic disease management principles to empower patients to self-manage their conditions. - Knowledge of: - The compounding effect of multiple chronic diseases/comorbidities and how it impacts patients’ health care needs and their ability to engage in Activities of Daily Living and Instrumental Activities of Daily Living. - The health care delivery system and community resources, particularly the availability and accessibility of community resources and referral processes. - How social determinants and health inequities impact patients’ ability to access resources, with the ability to implement strategies to overcome challenges. - Strong assessment, decision-making, and case management skills. - Excellent interpersonal and communication skills; able to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous case management experience in a health care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.  
Job ID
2022-5718
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-London | CA-ON-Stratford | CA-ON-Seaforth | CA-ON-Hanover | CA-ON-Owen Sound
Home and Community Care Support Services South West is seeking Complex Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Complex Care Coordinator?   Whether working in an office as an invaluable resource and subject matter expert, or working from a home office and traveling a defined region to conduct home visits, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Complex Care Coordinators have extensive knowledge regarding the management of palliative care patients in the community across diverse and often complex settings. They act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life.   More specifically, Complex Care Coordinators:  - Perform a thorough review of systems with a palliative focus to assess a patient’s current clinical care needs, and communicate findings to appropriate members of the health care team. - Anticipate and predict the needs of the person who has been diagnosed with a life-limiting condition based on known disease trajectories. - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits, and possibly delaying or avoiding admission to long-term care. - Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community. - Assist patients to seek information regarding MAID in the home and community care setting. - Use standardized instruments regularly and appropriately to screen and assess symptoms and needs (i.e., Edmonton System Assessment Scale).   What must you have?  - Membership, in good standing, with the College of Nurses of Ontario. - Minimum 5 years of relevant experience in community health or a related field. - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.). - Knowledge of: - EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale. - Common prognosis and trajectories of life-limiting conditions. - Pain and symptom management needs of palliative care patients. - Best practices surrounding palliative care. - Strong assessment and decision-making skills. - Superior interpersonal and communication skills; high Emotional Intelligence is a must. - Effective conflict resolution and problem solving skills. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Experience and proficiency with RAI-HC or RAI-PC assessment tools. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2022-5719
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-London | CA-ON-Stratford | CA-ON-Seaforth | CA-ON-Hanover | CA-ON-Owen Sound
Home and Community Care Support Services South West is seeking Hospital Care Coordinators!     What is a Care Coordinator?   Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of the multiple components of individual patient health, and knowledgeable health system navigators. Care Coordinators are advocates and leaders, and they balance needs and expectations with available resources to ensure fiscal responsibility.   More broadly, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   If you are an experienced Registered Nurse; Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker looking for a different kind of practice environment, you’re looking in the right place!   What will you do as a Hospital Care Coordinator?   Working in a local hospital (or multiple hospital sites in a defined region), you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Hospital Care Coordinators develop safe, sustainable discharge plans for patients by managing complex comorbidities and social situations across diverse settings to avoid hospital readmission, promote quality of life, and minimize risks during transitions in care.   More specifically, Hospital Care Coordinators:  - Use their clinical knowledge of hospital interventions and disease trajectories to identify patients at risk for complex discharge, perform assessments, and anticipate patient needs to mitigate risks. - Take the initiative to lead the health care team with respect to discharge planning, organize discharge planning meetings, and advocate for patient wishes/best practice. - Establish a helping, therapeutic relationship with patients and their families. - Build and maintain strong relationships with system partners (i.e., hospital staff/leadership/physicians). - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have?  - Membership, in good standing, with the applicable regulatory body in Ontario - 2+ years of recent experience in community health or a related field. - Knowledge of medical interventions initiated in hospital and disease trajectories, and the ability to create care plans according to best practice and patient preference/needs. - Knowledge of the health care delivery system and community resources. - Strong assessment and decision-making skills. - Excellent interpersonal and communication skills, with the ability to resolve conflicts and disagreements effectively. - Good time management skills, with the ability to work independently and co-operatively in a busy and fast-paced multidisciplinary environment. - Good initiative and the ability to be self-directed. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage?  - Experience working with diverse patient groups (i.e., multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Previous discharge planning experience in an acute care setting. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 January 2023 at 23:59 hours.   Please ensure your cover letter clearly identifies the following: - Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]). - Locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, Seaforth, Hanover, Owen Sound).   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2022-5720
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-London | CA-ON-Stratford | CA-ON-Seaforth | CA-ON-Hanover | CA-ON-Owen Sound
  Are you passionate about exceptional health care and driven by a desire to help others? Interested in a rewarding career working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals? ​ ​ We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.  ​ ​ We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan. ​ ​ ​If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.  ​   Home and Community Care Support Services Erie St. Clair has a need for a Patient Services Manager as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care.  Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands expectations around the quality and safety frameworks and participates in quality initiatives, gathering and analyzing information as required with a focus on the Heath Quality Ontario’s 6 quality dimensions.  This position also requires a high degree of attention to detail and excellent time management skills.  Preference will be given to candidates who are proficient in both official languages. The position may be located at any three of our sites (Chatham, Sarnia or Windsor) within Home and Community Care Support Services Erie St. Clair and will be supporting home and community care deliverables in collaboration with our hospital partners.  The Patient Services Manager may be required to work virtually and in office based on the needs of the organization.  Travel is required between the sites of Home and Community Care Support Services Erie St. Clair. What will you do? - Select, orient, educate, and provide overall supervision and mentorship of assigned Home and Community Care employees including patient service assistants and care coordinators utilizing performance management, coaching, and exercising progressive disciplinary measures when necessary - Ensure staff access and utilization of all available resources to maximize efficiency in the provision of service to patients including information and referral, assessment and linkage/access to community services and residential options - Act as a resource to staff and assist care coordinators in problem solving, ethical dilemmas and dealing with complaints/concerns to facilitate the best possible resolution - Assist staff in change initiatives such as automation, reform measure implementations, and service provider transitions, etc. - Work with colleagues to review and assign appropriate workload and adjust staffing to ensure efficient Home and Community Care operations - Identify key elements for the success of the care coordinators in their job responsibilities and provide education and support in the development of identified core competencies - Promote care coordinator effectiveness by participating in care conferences and other patient focused supports (e.g. LTCH processes, hospital complex discharge rounds, ALC rounds, etc.) supporting all activities related to patient access and flow in collaboration with hospital and community partners. - Foster ongoing development and education of staff, including identifying individual staff learning needs and recommending educational learning paths - Take a proactive approach to promoting positive morale - Utilize conflict resolution techniques when required including crucial conversations. - Escalate appropriate organization or individual issues when required - Implement reform initiatives and support staff while endorsing a flexible approach within the fast paced work environment - Be an effective and active participant in business process analysis and change management initiatives - Promote constructive and collaborative working relationships through professionalism and positive promotion of Home and Community Care Support Services Erie St. Clair internally and externally - Maintain current knowledge of all relevant legislation - Regularly review management reports for a variety of purposes including assisting in data integrity adherence, resource allocation strategies, case costing analysis, supply and equipment usage, service utilization trending and analysis, and market allocation compliance - Interpret and explain Home and Community Care Support Services Erie St. Clair services and community supports to patients, family members, physicians, and the general public - Contribute to the development and utilization of performance measurement and monitoring systems for areas of responsibility and for the organization - Carry out work in a spirit of collaboration and harmony with all staff and management group, respecting the unique role of each position and creating opportunities for effective interface between functional entities - Interpretation and application of the ONA and CUPE collective agreement - Health and Safety responsibilities as set out in Occupational Health and Safety Framework Policy - On-call duties related to area of responsibility - Travel may be required between the three sites of Home and Community Care Support Services Erie St. Clair - Other duties as assigned   What You Must Have? - Graduate of an accredited university with a degree in nursing, health care, business, or other related field - Master’s Degree an asset - A minimum of 2 years managerial experience with demonstrated ability in effective leadership and use of interpersonal skills - Possess strong critical thinking skills with a positive solution focus - Experience in a unionized healthcare and community care environment is an asset - Current certification as a regulated health professional in Ontario is an asset - Training and/or certification in Lean Six Sigma and project management would be considered beneficial - Excellent listening skills and an adaptive style of managing - Excellent written and oral communication skills. Proficiency in French language is an asset - Must be able to manage virtual teams - Must have demonstrated competency in the use of computer software systems particularly the use of Microsoft Office suite and digital health care systems   What would give you the edge? - This position requires a high degree of attention to detail and excellent time management skills. - Preference will be given to candidates who are proficient in both official languages. What do I need to know?   STARTING DATE: As soon as possible POSITION STATUS: Permanent Full-Time HOURS OF WORK: 37.5 hours per week (Flexible hours) SALARY RANGE: Commensurate with qualifications and experience   This position will be expected to be onsite in the office or clinic location on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, February 1, 2023.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason
Job ID
2022-5722
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Sarnia
  Are you passionate about exceptional health care and driven by a desire to help others? Interested in a rewarding career working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals? ​ ​ We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.  ​ ​ We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan. ​ ​ ​If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.  ​   Home and Community Care Support Services Erie St. Clair has a need for a Patient Services Manager as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care.  Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands expectations around the quality and safety frameworks and participates in quality initiatives, gathering and analyzing information as required with a focus on the Heath Quality Ontario’s 6 quality dimensions.  This position also requires a high degree of attention to detail and excellent time management skills.  Preference will be given to candidates who are proficient in both official languages. The position may be located at any three of our sites (Chatham, Sarnia or Windsor) within Home and Community Care Support Services Erie St. Clair and will be supporting home and community care deliverables in collaboration with our hospital partners.  The Patient Services Manager may be required to work virtually and in office based on the needs of the organization.  Travel is required between the sites of Home and Community Care Support Services Erie St. Clair. What will you do? - Select, orient, educate, and provide overall supervision and mentorship of assigned Home and Community Care employees including patient service assistants and care coordinators utilizing performance management, coaching, and exercising progressive disciplinary measures when necessary - Ensure staff access and utilization of all available resources to maximize efficiency in the provision of service to patients including information and referral, assessment and linkage/access to community services and residential options - Act as a resource to staff and assist care coordinators in problem solving, ethical dilemmas and dealing with complaints/concerns to facilitate the best possible resolution - Assist staff in change initiatives such as automation, reform measure implementations, and service provider transitions, etc. - Work with colleagues to review and assign appropriate workload and adjust staffing to ensure efficient Home and Community Care operations - Identify key elements for the success of the care coordinators in their job responsibilities and provide education and support in the development of identified core competencies - Promote care coordinator effectiveness by participating in care conferences and other patient focused supports (e.g. LTCH processes, hospital complex discharge rounds, ALC rounds, etc.) supporting all activities related to patient access and flow in collaboration with hospital and community partners. - Foster ongoing development and education of staff, including identifying individual staff learning needs and recommending educational learning paths - Take a proactive approach to promoting positive morale - Utilize conflict resolution techniques when required including crucial conversations. - Escalate appropriate organization or individual issues when required - Implement reform initiatives and support staff while endorsing a flexible approach within the fast paced work environment - Be an effective and active participant in business process analysis and change management initiatives - Promote constructive and collaborative working relationships through professionalism and positive promotion of Home and Community Care Support Services Erie St. Clair internally and externally - Maintain current knowledge of all relevant legislation - Regularly review management reports for a variety of purposes including assisting in data integrity adherence, resource allocation strategies, case costing analysis, supply and equipment usage, service utilization trending and analysis, and market allocation compliance - Interpret and explain Home and Community Care Support Services Erie St. Clair services and community supports to patients, family members, physicians, and the general public - Contribute to the development and utilization of performance measurement and monitoring systems for areas of responsibility and for the organization - Carry out work in a spirit of collaboration and harmony with all staff and management group, respecting the unique role of each position and creating opportunities for effective interface between functional entities - Interpretation and application of the ONA and CUPE collective agreement - Health and Safety responsibilities as set out in Occupational Health and Safety Framework Policy - On-call duties related to area of responsibility - Travel may be required between the three sites of Home and Community Care Support Services Erie St. Clair - Other duties as assigned   What You Must Have? - Graduate of an accredited university with a degree in nursing, health care, business, or other related field - Master’s Degree an asset - A minimum of 2 years managerial experience with demonstrated ability in effective leadership and use of interpersonal skills - Possess strong critical thinking skills with a positive solution focus - Experience in a unionized healthcare and community care environment is an asset - Current certification as a regulated health professional in Ontario is an asset - Training and/or certification in Lean Six Sigma and project management would be considered beneficial - Excellent listening skills and an adaptive style of managing - Excellent written and oral communication skills. Proficiency in French language is an asset - Must be able to manage virtual teams - Must have demonstrated competency in the use of computer software systems particularly the use of Microsoft Office suite and digital health care systems   What would give you the edge? - This position requires a high degree of attention to detail and excellent time management skills. - Preference will be given to candidates who are proficient in both official languages. What do I need to know?   STARTING DATE: As soon as possible POSITION STATUS: Permanent Full-Time HOURS OF WORK: 37.5 hours per week (Flexible hours) SALARY RANGE: Commensurate with qualifications and experience   This position will be expected to be onsite in the office or clinic location on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, February 1, 2023.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason
Job ID
2022-5723
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Chatham
  Are you passionate about exceptional health care and driven by a desire to help others? Interested in a rewarding career working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals? ​ ​ We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.  ​ ​ We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan. ​ ​​If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.  ​   Home and Community Care Support Services Erie St. Clair has a need for Permanent Full-time Rehabilitation Assistants as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands the importance of quality and safety and requires a high degree of attention to detail and excellent time management skills. Preference will be given to candidates who are proficient in both official languages.  These positions will be located within the Erie St. Clair Region at the Chatham, Sarnia and Windsor sites, with cross site work when needed. What will you do? Direct Patient Intervention - Implements treatment plan with patient under the direction of a registered physiotherapist (PT) - Assists registered therapists with patient assessments and treatment programs, in accordance with the College of Physiotherapists of Ontario (CPO) and the College of Occupational Therapists of Ontario (COTO) guidelines - Utilizes Sensory Tech Platform (and/or other organizational platforms e.g. OTN) to receive clinical support from directing therapists to implement treatment plan - Completes and maintains documentation regarding patient intervention in accordance with HCCSS ESC policies and procedures and CPO/COTO guidelines - Meets with the registered therapist regularly to discuss patient treatment plan and evaluate patient progress. - Promotes maximum independence of the patient in the home, in the community, and at work to support re-integration into the community - Carries out all duties in accordance with HCCSS ESC policies and procedures and Guidelines for the Use of Supportive Personnel developed by CPO and COTO - Contributes to a safe and healthy environment by following safe work procedures, reporting injuries, illnesses, and unsafe working conditions   What You Must Have? QUALIFICATIONS: - Graduate of an accredited Physiotherapy Assistant/Occupational Therapist Assistant 2-year diploma program - PTA/OTA certification recognized by the College of Physiotherapists of Ontario (CPO) and the College of Occupational Therapists of Ontario (COTO) required - Previous experience as an Occupational Therapy Assistant/Physiotherapy Assistant in a health care setting within the last two years - Ability to work collaboratively with registered therapists and accept work direction when assisting with patient interventions - Strong interpersonal skills to work with diverse patient groups with varying levels of comprehension and language capability - Considerable interpersonal skills are required when interacting with HCCSS ESC staff, external vendors, or outside organizations - Must have access to a vehicle and possess a valid Ontario Driver’s License   Knowledge Therapy Assistance - Relevant experience assisting registered therapists in a community/health care environment - Knowledge of occupational therapy and physiotherapy professions - Clear understanding of the scope and limitations of the Rehabilitation Assistant’s role and their relationship with the registered therapist - General understanding of the roles of health care professionals and other HCCSS ESC patient services staff - Knowledge of equipment, modalities, materials, and intervention processes used in the provision of occupational therapy and physiotherapy services - Familiar with rehabilitation principals and clinical terminology used in interventions - Ability to prioritize multiple, competing demands - Knowledge of applicable COTO and/or CPO professional guidelines - Good knowledge of HCCSS business objectives, priorities, practices, and procedures Administrative - Ability to accurately prepare required documentation, forms, and materials for patient records - Ability to organize and maintain filing systems - Ability to operate copy machines, fax machines, and other office equipment - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel)   What would give you the edge? - This position requires a high degree of attention to detail and excellent time management skills. - Preference will be given to candidates who are proficient in both official languages. What do I need to know?   STARTING DATE:  March 20, 2023 POSITION STATUS: Full-Time HOURS OF WORK: Monday to Friday, 35 hours per week (8:30am - 4:30pm) SALARY RANGE: In accordance with the Collective Agreement   This position will be expected to be onsite in the office, at patient or clinic locations on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.    Please have your documentation submitted by 4:30pm, February 1, 2023 By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services
Job ID
2022-5725
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Sarnia