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Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language     Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Central serves 1.9 million people who reside in the communities of North York, South Simcoe County and York Region. Our region is one of the most populous and diverse in the province. Close to half of the people who live here are new Canadians, many of whom speak Cantonese, Russian, Punjabi, Italian, English, or one of a dozen other languages. They look to our organization when they need health care services delivered at home and in their communities.      All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process. Candidates requiring accommodation should advise Human Resources. Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5580
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-Markham
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language     Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Central serves 1.9 million people who reside in the communities of North York, South Simcoe County and York Region. Our region is one of the most populous and diverse in the province. Close to half of the people who live here are new Canadians, many of whom speak Cantonese, Russian, Punjabi, Italian, English, or one of a dozen other languages. They look to our organization when they need health care services delivered at home and in their communities.      All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process. Candidates requiring accommodation should advise Human Resources. Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5581
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-Markham
Team Assistants Temporary Full time Positions Avaialble Access Centre Home and Community Care (Initial Locations - Newmarket & North York) Hybrid    To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5243
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
REGISTERED NURSE   Status:         Regular Part Time (0.3) Scheduling:     Days, evenings and weekends   PROGRAM OUTLINE:                      The Central West H2H Palliative Monitoring Support Program is an innovative new model of care, designed to support patients in the community and those transitioning from hospital to home who may benefit from a palliative approach to care. The H2H nurses are part of a dedicated team focused on providing regular support, symptom/situation monitoring and education to patients with life-limiting prognoses and their families. Focusing primarily on patients with neurocognitive decline, the H2H nurses use their clinical expertise and a palliative approach to care to identify emerging symptoms or situations that may require escalation to other members of the care team including care coordinators, physicians or palliative nurse practitioners. H2H nurses may also support patients with direct nursing tasks such as IV therapy, short-term nursing interventions, and non-complex wound care as required by the program.   POSITION OUTLINE:                     The REGISTERED NURSE (RN) is responsible and accountable for providing quality patient/family focused nursing care to a community patient population. As part of the interdisciplinary health team, the RN will practice within their full scope to plan, organize and provide care to patients in accordance with the nursing philosophy and standards set by the Home and Community Care Support Services Central West in collaboration with Home and Community Care Support Services, WOHS, and HHCC and according to the standards of nursing practice of the College of Nurses of Ontario and within the Regulated Health Professionals Act legislation.   The RN is accountable and responsible for the provision of general and specialized nursing duties and work assignments on a daily basis, according to the Standards of Nursing Practice of the  College of Nurses of Ontario, and approved standards of care of the Home and Community Care Support Services Central West.    QUALIFICATIONS:   - BScN preferred and minimum completion of community college diploma in nursing required - Ongoing annual recertification of BCLS/BLS or CPR (BCLS/BLS for Healthcare Provider or CPR Healthcare Provider level current) - Current Registration with the College of Nurses of Ontario - Case Management Certificate is an asset - Current health care provider BCLS - Physical assessment course preferred - Minimum of two (2) years acute hospital relevant experience as a Registered Nurse -  Working experience in an Emergency Department/Critical care and Community Nursing preferred - Demonstrated knowledge, experience and ability to care for patients with the following: ·    initiation and maintenance of IV therapy ·    administration of medication above the drip chamber ·    health assessment ·    catheterization ·    normal and abnormal blood values ·    blood glucose monitoring ·    nasogastric tube ·    wound management skills ·    excellent infection control practices - Appropriate lifting techniques - Working knowledge of community resources and roles of health care professional - Emergency/critical care and community nursing experience an asset - Solid knowledge of health care related legislation and practices - Knowledge of direct care / case management models used in community health care organizations - Knowledge of Home and Community Care Support Services Central West priorities, policies, practices and service standards Advanced assessment and diagnostic reasoning skills - Must be able to practice independently and interdependently - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the Home and Community Care Support Services Central West’s mission and values - Effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization - Able to communicate with Patients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues     Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to their start date.     Who We Are:   A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the Patients First Act, Home and Community Care Support Services are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.   How to Apply:   If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.   We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.   We thank you for your application, however only those selected for interview will be contacted.
Job ID
2022-5582
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
  We are currently seeking applications for Team Assistant opportunities - Temporary Full-time and Regular Part-time (0.5 FTE).   For the part-time position, interested applicants must be available for 8-hour shifts and/or 12-hour shifts on weekdays and weekends during our operating hours (currently 8am-8pm, 7 days per week). Note: Orientation for this role is generally 3 weeks at full-time hours.   Reporting to the Manager – Home and Community Care, the Team Assistantwill provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.    RESPONSIBILITIES INCLUDE: - Process new referrals, orders for services, supplies and equipment - Process and assist with management of confidential records for clients on admission and until discharge - Enter, update and maintain high volume of client data into electronic database - Provide administrative support services for case managers - Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals - Maintain client information database - Provide back-up support to other positions as assigned - Provide switchboard relief as required - Perform other duties as assigned.  LOCATION: Brampton, Ontario   ESSENTIAL QUALIFICATIONS: - Minimum Secondary School Graduate - Minimum two years office experience - Advanced keyboarding skills - Proficiency with database software, Microsoft Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multitasking skills with ability to meet production and service standards - Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy - Very good communications skills, both oral and written ASSETS: - Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset - French language is an asset LOCATION Home and Community Care Support Services Central West has offices in Brampton, Etobicoke and Orangeville.   WHO WE ARE Home and Community Care Support Services (formerly LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensure people have access to the health care they need — at home and in the community. A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West provides supportive health care services for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for patients and those who care for them.   HOW TO APPLY If you are career-minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line. We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2022-5590
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for candidates for upcoming Care Coordinator temporary full-time opportunities within our South Etobicoke, South West Mississauga, East Mississauga and Oakville HH Milton Community Teams with a start date of January 9, 2023.    What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario (RN's only at HCCSS MH) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (HCCSS) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, HCCSSs ensure people have access to the health care they need — at home and in the community.   This is a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The HCCSS MH is pivotal in this process. Entrusted with planning, funding, integrating and delivering health care across our region, we are finding better ways to provide high-quality services to the 1.2 million people that call our region home.   All applications will be reviewed; however, only those selected for a phone screen will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2022-5377
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Mississauga | CA-ON-Oakville | CA-ON-Milton
Nurse Practitioner - Community Palliative Care   POSITION OUTLINE:   As an integral member of the palliative care team, the Nurse Practitioner – Community Palliative (NP) will provide direct care to complex palliative clients (shared care) and contribute to the development of the care plan for palliative clients (coordinated care). The NP will provide care connections across the health care sectors for all clients requiring palliative care in the community.  Working collaboratively across the health care system, including home care, primary care, specialized palliative care, acute care and community services, the NP will provide expert clinical palliative leadership to support seamless, integrated care delivery.  The NP will have the opportunity to engage in all domains of advanced practice nursing, including mentoring and professional development through coaching for case managers, service providers, nursing and physician colleagues, and participating in educational initiatives to advance evidence-based practice in palliative care.  This position will perform shared responsibilities on a rotational basis to include but not limited to: on-call, program development, attendance at palliative care rounds and committee involvement.   The NP will engage in health promotion, treatment and management of health conditions.  In addition, the NP will perform other duties as assigned within their legislated scope of practice including but not limited to diagnosing, ordering and interpreting diagnostic test, prescribing pharmaceuticals.   POSITION RESPONSIBILITIES include:   Expert Clinical Practice - As part of a team of NPs and palliative advanced practice nurses, ensure urgent response capacity to provide expert clinical care to complex palliative clients and expert clinical advice to primary care physicians, community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions (The urgent response may require the capacity to respond to client issues beyond regular working hours) - Complete home visits to complex palliative clients and their families for the purpose of conducting comprehensive clinical assessments and contribute to the development of comprehensive shared care plans in consultation with LHIN care coordinators, service providers, primary care physicians and others. - Act as a resource to the case manager in terms of clinical expertise in the development of palliative care plans for complex clients (shared care plans) and chronic clients (coordinated care plans) which appropriately balances clinical, system and family needs. - Provide clinical advice and support for chronic palliative clients for their families as the clients interact with home and community care, primary care, acute care, and specialist care. - Perform other duties as assigned within the NP legislated scope of practice including but not limited to diagnosing, ordering and interpreting diagnostic tests, and prescribing pharmaceuticals.   Leadership - Participate in regular business meetings with the CW LHIN to assist in program development and ongoing monitoring and evaluation. - Educate and recommend courses of action in consultation with primary care providers and the care team to influence the plan of care for the client and family. - Evaluate the effectiveness of the care provided to the client and family and make recommendations to ensure high quality care. - Participate in systems planning and system integration with the overall goal of ensuring a comprehensive and quality system of care for clients and their families.   Education - Identify, assess and meet the educational needs of clients, their families and other informal caregivers. - Participate in the identification of the educational needs of the interdisciplinary care team and facilitate or participate in the provision of education to meet those needs. - Provide mentorship and role modeling in critical thinking, problem solving, ethical decision making and the use of evidence to inform service planning and system design. - Other duties as assigned.   QUALIFICATIONS:   - Current registration with the College of Nurses of Ontario in the Extended Class - Nurse Practitioner Program with BScN (Masters level degree in Nursing) - Continuing education in palliative care - Minimum of two (2) years of experience preferably in a community setting and in Palliative Care Nursing - Ongoing annual recertification BCLS/BLS or CPR - BCLS/BLS for Healthcare Provider or CPR - Demonstrated experience with proven team building abilities and experience in advancing the clinical practice of multiple health disciplines. - Demonstrated advanced knowledge in consultation and ethical decision making.  - Demonstrated use of theory and evidence to advance clinical practice and outcomes. - Effective interpersonal and communication skills - Effective organizational and planning skills - Proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the LHIN’s mission and values. - Able to communicate with clients, their families, and other relevant individuals in order to follow through with care plan directives.  - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues. Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to start date.   WHO WE ARE:   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.   A mosaic of geographic and cultural diversity, and home to 922,000+ residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for paitients and those who care for them.   All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process. We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates.
Job ID
2022-5595
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
Reporting to the Director, Coordinated Access and LTC Placement, the Manager, Home and Community Care - Access Care Team and Medical Supplies & Equipment (MSE), in collaboration with the Manager, Home and Community Care – Access Care Team, is responsible for ensuring that the Access Care Team (ACT) resources including human, financial and other infrastructure supports are leveraged in such a way to enable exceptional quality care and outcomes for patients, through collaborative relationships and processes with patients, family members, contracted service providers, other health system partners, and Home and Community Care Support Services Mississauga Halton employees.  This Manager will also work closely with Procurement and Contracts and, Professional Practice and Programming to manage medical supplies and equipment used in the provision of professional services.   The Manager, Home and Community Care - Access Care Team and Medical Supplies & Equipment will have primary responsibility for all Team Assistants on ACT and the Manager, Home and Community Care – Access Care Team will have primary responsibility for all Care Coordinators. Both Managers will be crossed-trained to fully support ACT and MSE operations.   KEY RESONSIBILITIES - Manages and monitors access to, and delivery of, quality community care through members of their Home and Community Care team - Supports the development, implementation, management and evaluation of evidence-based patient care delivery models, processes and tools to support standardized front line practice - Provides final response, recommendations and resolution for events in collaboration with service provider organizations and vendors, contract management & partnerships team and quality & risk team - Researches care and operational delivery issues including MSE and recommends and implements changes to patient care as needed - Resolves complex and difficult patient issues and complaints when escalated and escalates appropriately - Takes a leadership role and participates in operational and system-level projects and initiatives that support improvements in patient experience and outcomes - Reviews, assesses and recommends policy, procedures and programs that best meet patient needs, while balancing organizational constraints - Proactively engages, communicates and collaborates with external stakeholders to build strong productive relationships for the advancement of patient care - Maintains a work environment that promotes participation, team work and positive employee relations - Oversees staff orientation, learning and development plans and ensures accordance to Home and Community Care Support Services Mississauga Halton policy, procedure and guidelines and that the team members have the requisite knowledge to undertake their specific duties - Manages the effective and efficient distribution and utilization of team members based on the established productivity levels, team goals and guidelines   QUALIFICATIONS   Education, Training & Experience - University degree in Social Sciences, Nursing, Health Administration, Master’s degree is an asset - Preference will be given to regulated health professionals (RN, RSW, OT, PT, SLP) - Five (5) to seven (7) years related experience, preferably in a unionized healthcare environment; with minimum two (2) years management experience (or an equivalent combination of education and experience); - Experience and working knowledge of care delivery in community and health care environments - Working knowledge of direct care/care coordination models used in community health care organizations, community resources (e.g., services and programs), and roles of health care professionals - Knowledge of challenges and issues, methods and practices for outsourced/ contracted services and service providers - Knowledge of tools, systems and databases used in patient care delivery and management, utilization development of outcomes - Experience with Assistive Devices Program and managing equipment and/or medical supplies an asset  Skills and Attributes - Demonstrated leadership, relationship management, facilitation, negotiation, project management and problem solving skills - Self-directed with an ability to organize, plan, prioritize and multi-task - Flexible, adaptable and responsive to change - Excellent oral and written communication skills - Demonstrated commitment to providing and promoting exceptional customer service and quality client care - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - English/French bilingual would be an asset   In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   All applications will be reviewed; however, only those selected for an interview will be contacted.
Job ID
2022-5596
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Mississauga
Reporting to the Director, Quality and Risk, the Quality and Patient Relations Assistant provides support to the Quality and Risk team in the maintenance and advancement of an organizational culture of quality improvement and in the receipt and management of escalated patient complaints.  The position also provides administrative support to the Quality and People Leadership (Directors/Managers) as needed.    KEY RESPONSIBILITIES   Quality Improvement and Risk Management: -  Supports the Quality and Risk team in key activities including: the implementation, maintenance and improvement of the organization’s quality improvement and risk management processes and framework; planning and execution of quality improvement initiatives including the preparation of presentation materials and reports; the collection, auditing and analysis of quality, safety and risk data including data checks within the organization’s event management system (ETMS) - Administrative support for team reviews/quality of care reviews in follow-up to a patient safety incident including scheduling with internal and external stakeholders, note taking and the development of draft reports for review and approval - Primary contact with service providers for reporting of patient safety incidents entered into ETMS - Acts as ETMS administrator including the back end maintenance of ETMS Patient Relations: - Supports the Patient Relations Specialist in the receipt and acknowledgment of escalated complaints and reporting within ETMS and the prioritization and escalation of complaints for management and resolution - Provides administrative support for team calls in the management and resolution of patient complaints including scheduling with internal and external stakeholders and note taking - Develops draft letters to patients/families in response to the complaint for review/approval by the Patient Relations Specialist - Acts as primary contact with service providers for the reporting of patient complaints in ETMS Administrative Duties: - Provides administrative support to Quality and People Leadership Team including preparation, review, processing and distribution of correspondence, presentations and reports - Monitors, maintains and processes departmental budgetary records, reports and transactions as required - Supports the maintenance of the organization’s policies and procedures framework and infrastructure including the master database of organizational policies and procedures and the Policy and Procedure Intranet site - Prepares and collates internal or external survey information   QUALIFICATIONS   Education, Training & Experience - Post-secondary Certificate or Diploma in Business Administration, general administration or related field (or equivalent combination of education and experience) - Two to three years’ experience providing administrative support to leaders, experience in a health care organization is an asset - Experience in quality improvement practices/ methodology (Lean, Six Sigma or other improvement system in health care) - Experience in patient relations specifically the receipt and management of patient complaints - Advanced level of demonstrated proficiency in Microsoft Office including use of MS teams and applications, - Experience using an Human Resources Information System (HRIS), Learning Management System (LMS), and/or SharePoint an asset Skills and Attributes - Excellent customer service skills - Ability to analyze information, problem-solve and make good decisions - Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the Director/Manager as required - Flexible, adaptable and responsive to change - Demonstrated ability to integrate information from a variety of sources into effective briefing materials, presentations, reports and summaries - Strong verbal skills and ability to effectively engage stakeholders both virtually and in person - Detail oriented, well organized and able to manage time and multi-task to accomplish a variety of tasks, sometimes with conflicting priorities and timelines - Basic project management skills   In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   All applications will be reviewed; however, only those selected for an interview will be contacted.
Job ID
2022-5597
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Etobicoke
    We are currently seeking a Regular Full-time Organizational Development Consultant   CLASSIFICATION:                OD Consultant CATEGORY:                                        Regular Full-Time DEPARTMENT:                   HR/ OD RESPONSIBLE TO:                             Manager, OD SCHEDULING:                                    Days (with occasional evening and weekend work)   The Organizational Development Consultant provides both strategic and functional support by designing, developing and facilitating a range of learning, talent and organizational development solutions for internal leaders, teams and provincial partners. This role is both strategic and “hands-on” applying an experienced skill-set to meet and flexibly adapt to changing and complex organizational systems.   As an essential member of the Human Resource and Organizational Development team, reporting to the Manager, Organizational Development, the Organizational Development Consultant (ODC) builds leadership and organizational capacity through the design and development of learning and development strategies, applying a variety of interventions and methods to deliver on the organization’s strategic goals, priorities, vision, mission and values.   The ODC applies leading practices and methods to design effective strategies, interventions and programs to support leadership development, team development, employee engagement, performance and development, learning and organizational initiatives.   Major Responsibilities - Collaborates in the design and development of leadership, employee engagement/experience, team, performance and development, and talent management frameworks, strategies, processes and practices and tools, - Leads and supports the integration of evidence-based leadership practices and programs within the agency and collaborates across HCCSS agencies. - Develops collaborative relationships across HCCSS agencies to support provincial projects, deliver on priority initiatives, and OD work. - Forms strategic relationships with internal partners, proactively advising for organizational effectiveness, development and learning opportunities. - Communicates proactively and effectively with senior leaders to ensure organizational, team and talent solutions meet expectations and generate positive results for people, teams and the organization. - Manages program implementation through effective communication and delivery methods. - Partners with Operational leaders/business units to assess needs, design, and deliver solutions that elevate/build unit, leader and team effectiveness. Applies best practices in organizational development, including change management to ensure sustained results and lasting behavioural change. - Facilitates employee engagement initiatives, champions’ performance and development processes, facilitates talent reviews and implements leadership development solutions. - Design, produce and present business reports/presentation documents, leader materials, learner-centered training guides and resources for programs and key initiatives. - Design and deliver learning and development sessions applying adult learning principles, using a variety of instructional design methods and strategies. - Coordinate Corporate Orientation and Onboarding elements, facilitating engagement and commitment from key support roles/functions to create a positive new hire experience. Coordinates with Human Resources Business Partners and support teams to manage communication and onboarding activities. - Coordinate other organizational development interventions and initiatives linked to the people strategies or to enhance staff capacity and capabilities across. - Apply qualitative and quantitative processes/strategies, research and analysis for organizational development interventions and people programs. - Monitor, track and evaluate programs and OD interventions - Support coordination and administration of Educational and Learning Management System processes and requests. - Other duties a assigned   Qualificationsand Experience - University Degree from Accredited Institution in: Organizational Development, Industrial/Organizational Psychology, Human Resources, Business Management, or related field of study. - Certificate designations (or working toward) in: OD, Training and Development (CSTD), Management Consulting, Coaching, HR, Change Management, Agile, Learning/Instructional Design, and Project Management, would be an asset - Minimum of three years of relevant experience - Experience in adult learning, facilitation, coaching, leadership, program development, change management, and talent management. - Knowledge and or experience in Healthcare, Home & Community care, Equity, Inclusion, Diversity and Anti-Racism Frameworks & Anti-Oppression Practices - Proven ability to collaborate across functional and divisional boundaries with strong interpersonal and communications skills to achieve results - Understanding of/experience working with business and strategic plans - Understanding of program management - Demonstrated ability to plan, organize and successfully complete projects within defined timelines. - Ability to work effectively in an environment of constant change and ambiguity and - Demonstrated analytical capabilities with experience interpreting human capital, organizational data and information to support organizational objectives. - Demonstrated critical thinking and strong relationship management skills including: engaging, communicating with, and collaborating with partners. - Proficient in the use of MS Office Applications (e.g. Project, Word, Excel, Outlook, PowerPoint, etc.) - French Language is an asset     Only those candidates selected for an interview will be contacted.  Home and Community Care Support Services Central West is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant’s needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.        Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to start date.   Location Home and Community Care Support Services Central West has offices in Brampton, Etobicoke and Orangeville.    Who We Are Home and Community Care Support Services (formerly LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensure people have access to the health care they need — at home and in the community.   A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West provides supportive health care services for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for patients and those who care for them.   How to Apply If you are career-minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.          
Job ID
2022-5599
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
TEAM ASSISTANT – Casual REPORTS TO: Patient Services Manager LOCATION: Home and Community Care Support Services Waterloo Wellington HOME BASE: Waterloo STATUS: Permanent Casual SCHEDULE:  Casual employees must submit availability for a minimum of ten (10) shifts per month of which will include at least two (2) weekend shifts wherein the employee will be scheduled for one (1) of the weekends shifts per month. All availability for shifts must be inclusive of hours 8:30 am to 8:30 pm. UNION: CUPE RATE OF PAY: $22.43 - $25.50 / hour ASSIGNMENT: 1.0 FTE POSTING #: 22-C-Casual POSTING DATE: November 15, 2022  KEY RESPONSIBILITIES - Processing new referrals, including data entry of client information; - Responding appropriately to incoming phone calls and inquiries as directed by triage decision making tree; - Updating and maintaining current client information and records in CHRIS database, including client’s service bookings; - Assembling and maintaining files of pertinent client information; verifying that all relevant documents have been completed and filed; - Booking home visits and client conferences as needed; - Processing letters, client applications and other client forms; - Preparing client reports for Care Coordinators/Placement Coordinators as required; - Generating reports and labels from CHRIS; - Securing and/or shredding confidential documents as required; - Transcribing, copying and distributing letters, memos and conference reports using word processing software and other equipment; - Other duties as required.   EDUCATION AND EXPERIENCE - Successful completion of grade 12, plus an additional program of up to one year in duration; - Two to three years of relevant administrative office experience; - Knowledge or experience in medical terminology an asset; - Understanding of available community resources, services and the roles of health care professionals, hospital and support workers; - Proficient in the operation of a personal computer in a networked environment using computer software and data entry skills; - Able to communicate effectively in both oral and written formats with internal staff and external clients; - Knowledge of office systems, procedures and business practices; - Able to work effectively in a team based setting, strong planning and organizational skills, along with the ability to multi-task and respond to changing priorities, and to work independently; - Able to relate effectively with sensitivity, tact and discretion to clients, family members, staff and the public, along with ability to maintain confidentiality.   This position may be assigned to other teams and shifts including weekend rotation, as well as any of our work locations as operationally required.   HCCSS Waterloo Wellington strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at HR.WW@HccOntario.ca for assistance.    Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting competition #22-C-Casual.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   Please forward your Resume and Cover Letter to: HR.WW@HCCOntario.ca   We thank all applicants in advance however, we will be communicating only with those selected for an interview.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY  
Job ID
2022-5613
Company : Name (E&F) Linked
HCCSS Waterloo Wellington | SSDMC de Waterloo-Wellington
Locations
CA-ON-Waterloo
TEAM ASSISTANT – Information & Referral (Casual) REPORTS TO: Patient Services Manager LOCATION: Home and Community Care Support Services Waterloo Wellington HOME BASE: Waterloo STATUS: Permanent Casual SCHEDULE:  Casual employees must submit availability for a minimum of ten (10) shifts per month of which will include at least two (2) weekend shifts wherein the employee will be scheduled for one (1) of the weekends shifts per month. All availability for shifts must be inclusive of hours 8:30 am to 8:30 pm. UNION: CUPE RATE OF PAY: $26.85 / hour ASSIGNMENT: 1.0 FTE POSTING #: 22-C-Casual I&R POSTING DATE: November 15, 2022  KEY RESPONSIBILITIES - Answering and screening initial incoming phone calls according to appropriate policy & procedures; while striving to minimize the number of subsequent transfers and contacts; - Conducting information searches using multiple resources based on client/caller needs; - Providing general information to callers regarding community health and social service agencies; and linking callers to other agencies when appropriate; - Gathering pertinent information from callers to assist with Case Manager triage decisions; - Entering and verifying client records in intake database; - Documenting and tracking calls as appropriate; - Supporting daily administrative and operational activities of the Information and Referral Centre; - Sharing knowledge and learned information with other team members to assist them in effectively meeting information and referral objectives; - Preparing reports as required and identifying the need for updates. - Mentoring new staff; acts as a resource to other staff to assist in orientation, implementing change and problem solving; - Other duties as required.   EDUCATION AND EXPERIENCE - Minimum two years previous experience in similar or related position preferably in the health, social or community service field. - Two – three year post-secondary diploma preferably in health, social or community services, or equivalent combination of education and experience. - Certified Information & Referral Specialist is a requirement or commitment to obtain certification within a 1 year period; medical terminology required. - Proficiency in French considered an asset. - Proficient in the operation of a personal computer in a networked environment using computer software, data entry skills and keyboarding skills. - Ability to conduct information searches using multiple resources; e.g. internet, data bases, etc. - Proficient with various software programs and databases, including Access, to generate reports and create presentations. - Excellent listening, information seeking and problem-solving skills; ability to resolve difficult situations with poise - Able to communicate effectively in both oral and written formats with a high level of accuracy and attention to detail. - Ability to use interviewing skills to identify and respond to unique needs of individual callers. - Ability to demonstrate tact, diplomacy and sensitivity to the feelings and issues experienced by callers. - Customer service skills; ability to maintain a positive attitude in a stressful situation. - Ability to prioritize important and urgent situations with sound judgment. - Excellent knowledge of health, social and community resources. - Ability to work independently and collaboratively as a team member. - Proven ability to prioritize work, multi-task, and function well under pressure.   This position may be assigned to other teams and shifts including weekend rotation, as well as any of our work locations as operationally required.   HCCSS Waterloo Wellington strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at HR.WW@HccOntario.ca for assistance.    Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting competition #22-C-Casual I&R.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   Please forward your Resume and Cover Letter to: HR.WW@HCCOntario.ca   We thank all applicants in advance however, we will be communicating only with those selected for an interview.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2022-5614
Company : Name (E&F) Linked
HCCSS Waterloo Wellington | SSDMC de Waterloo-Wellington
Locations
CA-ON-Waterloo
We are looking for Temporary Fulltime Registered Nurse (Approximately 18 months)     PROGRAM OUTLINE:                    The Behavioural Support Central West project was created to enhance services for elderly people with complex behaviours due to dementia, mental health or other neurological conditions.  By investing in local initiatives, this project provides services and support to seniors at home, in Long-Term Care or wherever they live. This phase of the project will focus on increasing support as Behavioural Support designated patients move throughout the trajectory of the treatment in all possible settings.  The project RN will ensure that the team in each environment is supported as transitions occur.   POSITION OUTLINE:                     The RN is responsible for providing essential health related advice and support to healthcare providers to support Behavioural Support designated patient transitions.  This role will also link the receiving team with resources and stakeholders to ensure successful transitions.   QUALIFICATIONS:                             - Registered Nurse (BScN or diploma) - Case Management Certificate and P.I.E.C.E.S training is an asset - GPA ( Gentle Persuasive Approach) essential - Crisis Prevention Intervention Training an asset - CNA certification in Geriatrics preferred - Current CPR certification - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) focused on providing or coordinating care for adults in a mental health setting and/or specialized geriatrics unit with experience in dementia care - Specialized skills in assessment of delirium, dementia and mental health. Knowledge of multiple best practices in these areas - Ability to assist staff and family members in a person centred approach to develop and implement behavioural care strategies/approaches and to monitor patients responses over time - Ability to provide written consultation notes and review with the Geriatric Psychiatrist, Geriatrician, or others as appropriate - Ability to participate in joint practice partnership with Mental Health and Geriatrics in the assessment of referred older adult patients who have complex medical, mental health and behavioural issues; - Ability to provide ongoing patient follow-up and evaluation of responsive behaviours - Ability to design and educate frontline clinical staff in best practices for responsive behaviours - Ability to facilitate transfer of knowledge into practice and enhance staff's ability to manage responsive behaviours and care plan interventions through role modeling, coaching, mentoring, non-pharmacological and pharmacological approaches - Ability to provide liaison between external partners such as long-term care homes, community referral programs including primary care physician, Psychogeriatric Resource Consultants, HCCSS, Behavioural Support Units (BSU), Geriatric Psychiatry at William Osler Health Centre in and outpatient programs as appropriate, and internal partners including GEM (Geriatric Emergency Nurses). - Ability to work collaboratively to ensure patient flow to programs - Advanced assessment, diagnostic reasoning, decision making and problem solving skills - Must be able to practice independently and interdependently - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the HCCSS’s mission and values.   Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to their start date.     Who We Are:   A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the Patients First Act, Home and Community Care Support Services are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.   How to Apply:   If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line.   We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.   We thank you for your application, however only those selected for interview will be contacted.     Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to their start date.      
Job ID
2022-5618
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
CARE AND BE CARED FOR - THIS IS YOUR HOMEAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.  As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.   Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.  As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have?              Membership, in good standing, with the applicable regulatory body: - - - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 1+ years of experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5543
Company : Name (E&F) Linked
HCCSS Central West | SSDMC du Centre-Ouest
Locations
CA-ON-Brampton
Home and Community Care Support Services South West is seeking a Nurse Practitioner!     Opportunity Summary:   The Nurse Practitioner is a self-directed practitioner who provides holistic patient care based on advanced nursing and basic medical management knowledge and skills for a selected patient population. This is a permanent full time Nurse Practitioner position in the Owen Sound location with an initial assignment to work with patients in our Grey and Bruce counties.     What will you do?   As a Nurse Practitioner, you will:   - Provide care for medically complex patients in their own homes. - Provide palliative care for patients in their own homes as they near end of life. - Liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. - Help patients to manage pain and symptoms and avoid unnecessary hospitalization. - Manage acute and episodic episodes of complex disease     What must you have?   Education: - Current certificate of registration with the College of Nurses of Ontario (CNO): Registered Nurse Certificate of Competence with Extended Class. - Completion of a Nurse Practitioner Certificate. - Successful completion of the CNO Adult or Primary Care Nurse Practitioner examinations.   Experience: - Minimum two (2) years of recent nursing experience with individuals who require end of life care. - Demonstrated use of theory and research/evidence based outcomes within own practice. - Clinical research experience – knowledge of basic research designs, measurement techniques and statistical methods.   Knowledge, Skills, and Abilities: - Familiarity with Nursing Professional Practice Models. - Knowledge and experience in change theory and adult learning principles. - Knowledge and experience with the long term care system and the principles of patient & family centered care. - Travel throughout the South West region may be required. - Effective interpersonal relationship and group/team skills. - Excellent written and verbal communication skills. - Ability to work and communicate collaboratively in an interdisciplinary team environment, including ability to work with team members of diverse culture who may be providing alternative approaches to care. - Demonstrated leadership for the advancement of clinical practice and achievement of Program goals. - Highly developed critical thinking skills and ability to conceptualize and analyze problems. - Ability to be self-directed and function independently.     What would give you an advantage?   - Proficiency in a second language, particularly French; - Completion of Masters of Science in Nursing (MScN); - An ambassador of workplace culture.     Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.      How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is Monday 5 December 2022 at 23:59 hours.     We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
Job ID
2022-5624
Company : Name (E&F) Linked
HCCSS South West | SSDMC du Sud-Ouest
Locations
CA-ON-Owen Sound
  Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity. If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do?   - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refers callers as appropriate - Provide back-up support to other positions, as required    What must you have?   - Diploma from an Ontario Secondary School which includes General Level Business and Commerce courses - Medical terminology certificate preferred - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills   What would give you an advantage?   - A college diploma in the health or social services field, and/or business or medical office administration - Familiarity with medical terminology, and office administrative procedures/concept - Knowledge of Home and Community Care Support Services - Proficiency in a second language, particularly French   Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve. How do I apply?   What do I need to know?   Anticipated Start Date:         January 16, 2023 Hours of work:   7 hour shifts - between the hours of 8:00 a.m. and 8:00 p.m.  (The successful applicant may be required to work a maximum of three (3) weekends out of six (6) in each posted schedule) Job Status: Temporary Full-Time (approximately thirteen months) Unionized Position  This position will be expected to be onsite in the office or clinic location on a regular basis and/or as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume.  Please have your documentation submitted by 4:30pm, December 4, 2022.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process. All applications will be reviewed; however, only those selected for an interview will be contacted. Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services
Job ID
2022-5626
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Chatham
Are you a dynamic leader with strong experience in strategic planning, business plan development and project management?  Do you have the ability to build effective teams, collaborative partnerships and lead change with creative solutions? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced strategy professional to support the Vice President, Strategy and Delivery to lead corporate strategy development and coordination and implementation of projects to achieve strategic priorities.  This position works at both a provincial and local/regional level and provides oversight to strategy management, leading key initiatives that support home and community care modernization, capacity building and the preparation for a transition to future state models of care. The Director, Strategy and Project Management supports the organization’s strategic planning and annual business planning processes, and develops strategy management and related best practices as an integrating function, facilitating alignment and communication across all portfolios across the province. A key focus for this role is to maintain awareness of current issues in the health care system related to health system strategic priorities, with a particular emphasis on issues related to the implementation of change initiatives.  This position also champions development and implementation of an enterprise approach to project management, inclusive of practices, tools, processes and methodologies to strengthen the execution of strategic projects.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment with flexible work location [this position can be located at any of the 14 Home and Community Care Support Service offices] ​   What will you do? - Leads environmental scans to assess external environmental factors that impact the Home and Community Care Support Services to inform the development of the organization’s strategic and annual business plans and strategic initiatives within the plan. - Works with senior leadership across all portfolios as required to lead the development and implementation of innovation and change initiatives focused that improve patient care and business services. - Works with Home and Community Care Support Services senior leadership and system partners to identify and develop opportunities that promote integration and seamless healthcare delivery for patients. - Consults with Home and Community Care Support Services teams to understand information requirements and determine the best data sources and analysis to support planning, decision-making, capacity planning, performance improvement. - Provides oversight to the development and evolution of the Strategy and Project Management Office, and corresponding strategy management processes, including development, implementation and monitoring of annual business plan. - Drives the development of the organizational work plan with a view to integration across portfolios, resource optimization, and delivering on strategic priorities.  - Monitors, evaluates and reports on strategic planning and the organizational work plan, and ensures achievement of business and project objectives. - Champions the development and implementation of an enterprise approach to project management, inclusive of practices, tools, processes and methodologies to support execution of strategic projects. - Articulates and constantly monitors key metrics of the department to assess resource capacity, efficiency and effectiveness to ensure the highest level of service is being provided. - Provides effective leadership to a team of both strategy and project management professionals so that they can be effective in supporting the organization to delivery on key priorities. - Promotes integration of activities across portfolios and monitors achievement of objectives. - Drives the development and implementation of policy and programs including accountability frameworks, performance measures, indicators and results. - Strong relationship management skills, including engaging, facilitating, communicating with and collaborating with stakeholders to enable strategy development and implementation. - Establishes and maintains meaningful connections with others that are directed towards the sharing of values and opportunities for collaboration while building rapport on behalf of Home and Community Care Support Services.   What must you have? - University degree in Health Sciences, Health or Business Administration or related field (or equivalent combination of education and experience); Master’s degree is an asset - Project Management Professional (PMP) designation preferred - Minimum seven (7) to ten (10) years related experience in strategic planning, strategy and annual business plan development and management, project management and collaborative partnerships in a healthcare environment or community based organization with three (3) to five (5) years in a management role. - Excellent knowledge of Ontario health system and strong understanding of service delivery models and emerging issues and priorities. - Excellent knowledge of effective strategic planning and project management and evaluation techniques, proven ability to build effective teams and collaborative partnerships, lead change and find creative solutions. - Demonstrated ability to lead and implement large complex projects. - Adept in the use of MS Office applications - Flexible, adaptable and responsive to change - Self-directed with an ability to organize, plan, prioritize and multi-task - Ability to think analytically with attention to detail in the presence of frequent interruptions - Demonstrated critical thinking - Negotiation and conflict resolution skills - Ability to build and foster internal and external partnerships   Home and Community Care Support Services has implemented a mandatory COVID-19 vaccination policy for all employees. As a condition of employment, successful applicants will be required to submit proof of COVID-19 vaccination status prior to start date.   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. We empower you to be your best selves, do your best work and deliver the best possible patient experience for the diverse communities we serve.   Join us If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   All applications will be reviewed; however, only those selected for an interview will be contacted.   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.   We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Job ID
2022-5630
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Greater Toronto | CA-ON-Belleville | CA-ON-Chatham | CA-ON-Waterloo | CA-ON-Niagara | CA-ON-Barrie | CA-ON-Peterborough | CA-ON-Ottawa | CA-ON-North Bay | CA-ON-Ottawa | ...
CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced, bilingual, registered nurse (RN), with clinical experience in providing mental health and/or addictions services for children and youth? Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Bilingual Mental Health and Addictions Nurse, you will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. You will play a key role in supporting students and/or parents access services such as family health care, community mental health and/or addictions agencies. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues (ie. Medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others What must you have?   - Membership, in good standing, with the College of Nurses of Ontario - Fluent in English and French - 2+ years of recent clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Advanced assessment and diagnostic reasoning skill - Strong critical thinking and problem solving skills - Solid knowledge of health care related legislation and practices - Excellent interpersonal, communication, assessment, decision-making skills and high flexibility is required - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Case Management Certificate and/or case management experience - Experience working in schools What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job ID
2022-5631
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Toronto
 We are currently recruiting a Contract Specialists   Competition #:      FY2223-040 Date Posted:      November 21, 2022 Date Closed:      Until Filled Start Date:              as soon as possible Team:                      Contract Service Provider Performance                      Reports to:             Manager, Contract Services Category:               Permanent Full-time   Primary assigned location: Etobicoke, Office, 401 The West Mall (Hybrid)   POSITION SUMMARY   Reporting to the Manager, Contract Service, the Contracts Specialist contributes to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting of Service Provider performance on a regular and ad hoc basis to support evidence-informed decision making and ensures that contractual obligations are met through a performance monitoring system. This position is also responsible for the development and delivery of all Patient Service contracts for Home and Community Care Support Services Mississauga Halton (HCCSS MH). Patient Service contracts include, but are not limited to, Family Managed Home Care (FMHC) agreements, personal support and homemaking services, nursing, occupational therapy, physiotherapy, speech language pathology, dietetics, and social work.      Key Reponsibilities    - Collaborates with the Manager, Contract Service Provider Performance on the development and implementation of contract monitoring and evaluation tools and databases to measure Service Provider success in meeting service delivery standards and contractual obligations, (e.g., site visit template, Service Provider Performance Indicators and Scorecard) - Develops, delivers, and amends all Patient Service contracts. - Monitors Service Provider performance in relation to service delivery standards,  (e.g., risk events, tracking and trending of service  refusals, service volumes, response to patient satisfaction surveys) - Provides support to families and patients interested in the FMHC program, which may include program and contract review, collection of required documents, and the production and execution of FMHC agreements - Monitors Home and Community Care Support Services Mississauga Halton compliance with contractual obligations, (e.g. awarded service volumes and implements necessary changes; adjustments in Client Health Related Information System (CHRIS) data base) - Provides analysis, interpretation and reporting of Service Provider Performance on a regular and ad hoc basis - Supports the coordination of Service Provider site visits, audits and other related Performance Management activities - Participates in regular Service Provider meetings to build effective relationships, to address operational issues and concerns and to collaboratively plan for future initiatives - Schedules, prepares and participates in  regular quality review meetings with Service Providers to review performance indicators, risk event, report trends, and Service Provider quality improvement initiatives - Collaborates with Service Providers to improve performance and recommend contractual remedies for Service Provider performance that consistently does not meet Home and Community Care Support Services Mississauga Halton standards - Tracks outstanding performance issues and timely implementation of Service Provider actions - Provides consultation and support to Home and Community Care Support Services Mississauga Halton managers and staff related to understanding the contract obligations of the Home and Community Care Support Services and its Service Providers - Compiles required provincial and or local reports to support Contract Management, (e.g. Nursing Point in Time and Personal Support Worker Stabilization) - Supports Patient Care projects involving service providers - Provides support relating to the investigation of risk events in the Event Tracking Management System - Participates in orientation sessions for New Service Providers as required   CHRIS Administration - Completes purchased services maintenance in CHRIS - Updates CHRIS code tables as required (geographic areas, local distinctions etc); ensures contract information in the database reflects contract agreements between Home and Community Care Support Services Mississauga Halton and Service Providers; updates provider billing numbers as required; adjusts service volume market share as required - Assists in problem solving CHRIS errors and issues related to service provider submission   QUALIFICATIONS - University degree in a health discipline, Health Administration, or related field (or equivalent combination of education and experience) - Four (4) to six (6) years of related work experience in contract management methodologies and approaches - Practical understanding and application of methodologies and approaches with contract monitoring and evaluation tools - Experience in analyzing and interpreting data and ability to translate data into useful information - Ability to comprehend complex and  technical language of  Provincial template for Contracted Services
Job ID
2022-5404
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
At Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated and free to be who they are at work. That is why we are intentionally committed to equity, inclusion, diversity and anti-racism by providing an accessible and inclusive work place for all persons. POSITION SUMMARY:   Reporting to the Director, Operations, this position is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care.  Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Client Services will provide strong vision and support to Home and Community staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   MAJOR RESPONSIBILITIES:   - Leads a team of operations professionals and staff delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading client services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Client Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.     KNOWLEDGE AND SKILLS:       Education:   - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health.  May also have a background and graduate degree in social services, or an MBA (or equivalent). - Must be a regulated health professional as governed under the Regulated Health Professions Act, 1991 (RHPA) and health profession Acts (i.e., Medicine Act, 1991) of Ontario.       Experience:   - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs),  and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Client Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills. - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CHRIS, RM&R/Strata, AcuteNet, InterRAI tools, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset      Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during
Job ID
2022-5607
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Locations
CA-ON-Greater Toronto