Career Opportunities

Permanent Full Time Posting Date: May 2, 2024 Posting Close Date: May 15, 2024 Location: any HCCSS location across Ontario     CARE AND BE CARED FOR - THIS IS YOUR HOME Are you a strategic senior legal professional that drives effectiveness, system modernization and high quality performance related to legal operations and provision of expert counsel to senior leaders? Do you have experience overseeing legal operations and providing professional legal guidance as a lawyer in a complex healthcare or government sector during times of transformation? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced senior legal professional with in depth knowledge of Crown agency governance and applicable legislation in the health care sector, experience in corporate commercial legal roles, and expertise in providing legal counsel to executive level staff, including Boards of Directors and senior government officials.   The Ontario government has embarked on an exciting transformation of the home and community care sector.  As part of that transformation, a new crown agency called Ontario Health atHome will be established when Bill 135, the Convenient Care at Home Act, 2023, is proclaimed into force. Once proclaimed into force, the Convenient Care at Home Act, 2023 will amend the Connecting Care Act, 2019 to amalgamate the 14 Local Health Integration Networks, known to the public as Home and Community Care Support Services organizations (HCCSS), to establish Ontario Health atHome, the new single service organization.        Reporting directly to the Chief Executive Officer (CEO), the Vice President, Legal Services will be responsible for the strategic leadership and oversight of the legal services required for the organization.  The inaugural Vice President will be responsible to establish an internal legal services team and develop an external legal services roster to support all of the organizations legal services needs while supporting a newly appointed Board of Directors.   This is a pivotal role for the organization at a unique time. Once established, Ontario Health atHome will be the heart of the ongoing delivery of home and community care services in Ontario as well as future modernization efforts to facilitate more localized home and community care services delivery.  As a key member of the executive team, this individual will support the organization to modernize the delivery of home care services, impacting the lives of thousands of patients across Ontario. This position will be responsible for providing proactive and solutions based legal advice, ensuring that the organization complies with its legal obligations and mitigates business and legal risks. This position will manage legal issues arising on an enterprise, departmental and program-level, providing strategic legal advice to the CEO, the executive team and the Board of Directors.   The Vice President, Legal Services will develop and implement strategic initiatives and act as a legal representative on organization-wide strategy initiatives.  As part of this role, the individual will be accountable for the administration of the legal operations, management of associated resources, and engagement of key internal and/or external stakeholders. They will also be a key advisor to the Board of Directors and support compliance with government policies and directives. As the subject matter expert within the organization on a broad base of legal matters, this role will provide counsel and support directly to organizational portfolios and Senior Leaders on complex legal matters.   Once established, Ontario Health atHome, will be comprised of 9,150 staff who serve or support more than 651,850 patients of all ages, including seniors, persons with physical disabilities and chronic diseases, children and others who require ongoing health and personal care to live safely and independently in the community. Annually, HCCSS facilitates more than 28,750 long-term care home placements. Every day, Home and Community Care Support Services provide approximately 27,490 nursing visits, 4,200 therapy visits, and 100,570 hours of personal support care with the help of over 100 service provider organizations.   Currently, HCCSS helps reduce the need for hospital and long-term care, while supporting timely hospital discharge for acute care patients. HCCSS services support people living with chronic conditions.  HCCSS long-term care home placement team provides equitable access to long-term care homes, benefiting patients, families and caregivers.  In addition, HCCSS helps patients navigate Ontario’s health system, help them understand their options, and connect them with community-based resources.    As one agency we provide a strong and centralized foundation to support stability of home care services, and as care is planned, delivered, and managed through Ontario Heath Teams (OHTs) in the future. As OHTs mature and take on responsibility for home care delivery, the service organization would provide necessary operational supports to those teams as a support partner for OHTs in planning and delivery   At HCCSS, our people are our best resource, and this is reflected in the first of our four strategic priorities:  - Invest in Our People  - Advance Health System Modernization - Accelerate Innovation and Digital Delivery  - Drive Excellence in Care and Service Delivery    Our People Strategy was, in part, born out of a need to stabilize our workforce in a rapidly changing health care environment. Our teams are in the community every day, working with patients and connecting with our partners, to achieve our Mission, Vision and Values.   Mission:Helping everyone to be healthier at home through connected, accessible, patient-centred care. Vision:  Exceptional care – wherever you call home. Values:Collaboration. Respect. Integrity. Excellence.   Note:  This recruitment process is subject to the Convenient Care at Home Act, 2023 being proclaimed into force. For additional information about Ontario Health atHome, applicants are encourage to review the Connecting Care Act, 2019(in particular Part III.1 which, once proclaimed into force, establishes Ontario Health atHome) and visit the Ontario Newsroom:   Ontario Making it Easier and More Convenient to Connect to Home Care | Ontario Newsroom.  For more information about HCCSS please visit healthcareathome.ca.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan.  - Flexible work location [this position can be located at any of the 14 Home and Community Care Support Service offices] ​   What will you do? - Provide practical, solution-oriented, risk-based legal advice on a broad spectrum of the agency’s operational and strategic - Facilitates engagement of external legal counsel, as - Advise the Board on corporate governance matters and as part of the executive team, attend all Board and Board Committee meetings. - Act as a strategic partner with the Chief Executive Officer and the executive team members, to define, action and model the agency’s vision, mission and values and actively contribute to developing and articulating a vision for the agency’s role in the public health sector. - Champion the organization’s values and ethical standards in all agency - Develop and maintain various corporate and Board policies, processes and practices to enable the organization to meet its obligations and accountabilities as a Crown agency, and follow best practices in Board - Ensure that the leadership team of the organization receives the necessary strategic legal advice. - Demonstrate commitment to and experience in leading by example, exercising sound judgment in interpersonal engagements, displaying integrity and emotional intelligence in decision-making and prioritizing respect and authenticity in   What must you have?  - Law degree (LLB, JD) and membership in good standing as a lawyer with the Law Society of - 10 or more years of corporate commercial legal experience, preferably in the public and/or healthcare - Proven ability to produce high-quality work under tight deadlines with changing and competing demands - Experience with government decision-making processes and procedures is - Proven expertise in developing and maintaining executive level relationships with senior government officials, members of Boards of Directors and health system - Demonstrated knowledge of relevant legal practice areas, including Crown agency governance (relevant legislation, regulations, and government directives), procurement, conflict of interest, freedom of information and privacy law in the health sector, information technology, and contract and employment law - Ability to communicate complex legal concepts to a variety of audiences - Excellent verbal and written communication skills to convey complex legal concepts to both internal and external stakeholders - Proven ability to establish and maintain effective working relationships with senior leadership to advise on, facilitate, mitigate and resolve legal matters - Ability to influence others to engage in solution-focused dialogue and follow a recommended course of action. - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working in the healthcare sector   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. Interested candidates should submit their resume and cover letter no later than 4:30pm on May 15, 2024. All applications will be reviewed; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do?   The Nurse Practitioner is a self-directed practitioner who provides holistic patient care based on advanced nursing and basic medical management knowledge and skills for a selected patient population.   As a Nurse Practitioner, you will provide care for medically complex patients and provide palliative care for patients in their own homes as they near end of life. You will liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. You will help patients to manage pain and symptoms and avoid unnecessary hospitalization, as well as manage acute and episodic episodes of complex disease.   This is a permanent full time (1.0) Nurse Practitioner position in our North Simcoe Sub-Region (Midland, Penetang, Tiny, Tay and surrounding areas).   What must you have? - Membership, in good standing, with the College of Nurses of Ontario - Registered Nurse in the Extended Class (RN EC designation) - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system - Knowledge of direct care / care coordination models used in community health care organizations - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s license and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Specialized education in palliative pain and symptom management  - Palliative / End of Life Care experience - Awareness of Medical Assistance in Dying Legislation - Complex Chronic Disease Management and Psychogeriatric care experience - Advanced assessment skills and sound knowledge of clinical therapeutics - Demonstrated clinical leadership and collaborative practice with all care providers - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who we are?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.  Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. This is a Permanent Full-Time opportunity located in London, Ontario. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have?   - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?    We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. This is a 12 month Temporary Full-Time opportunity in the Owen Sound/Hanover location. What will you do? As an integral part of this interdisciplinary team, you will bring your mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards; The nurse will assist Grey Bruce school boards in recognizing and responding to student mental health and addiction issues and work with the boards to develop strategies to address student mental health and addictions needs; You will play a key role in providing the support of a health professional in helping students and/or parents’ access services such as family health care, community mental health and/or addictions agencies.  - Provide support to DSBs to build capacity for recognizing and appropriately responding to student mental health and addictions issues. - Collaborate with an inter-disciplinary team and provide essential health-related advice and support to the DSBs’ staff in developing comprehensive plans to respond to the mental health and addiction needs of students. - Advise school staff on potential side effects of different classes of medications, and provide medical consultation to school staff regarding issues such as medication management for individual students. - Provide early interventions of care for working with students and families as addressed with counseling and therapeutic interventions and follow up assessments for mental health and addiction issues. - Provide support to the intervention team in the management of complex issues such as refusal to attend treatment, self-harm, suicide, or violent behavior. - Provide essential health-related advice and support to the Mental Health leaders in developing comprehensive board plans to respond to the mental health and addiction needs of students. - Act as a spokesperson as required, and interpret the role of HCCSS to patients, health care professionals, and to the public. Ensure positive public relations and effective coordination of services through ongoing liaison and participation on internal and external committees. - Assess and promote a safe environment for patients, caregivers, family members, and staff. - Receive, prioritize and take timely action regarding new request for service. - Develop and build relationships with mental health service providers and educators by utilizing various forms of communication including face-to- face and virtual/telephone interactions. What must you have? - Minimum of three (3) to five (5) years of relevant experience as a Registered Nurse (BScN or diploma) - Current registration with the College of Nurses of Ontario - Minimum of two (2) years of direct clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skills - Ability to work independently - Effective interpersonal and communications skills - Demonstrated experience as a Registered Nurse - Must have valid driver’s license and access to a vehicle (Significant travel within the respective school board districts of Bruce County) - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Ability to speak French or another second language. What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.  This is a permanent full time Nurse Practitioner position in the Owen Sound location with an initial assignment to work with patients in our Grey Bruce counties.   What will you do?   The Nurse Practitioner is a self-directed practitioner who provides holistic patient care based on advanced nursing and basic medical management knowledge and skills for a selected patient population. As a Nurse Practitioner, you will provide care for medically complex patients and provide palliative care for patients in their own homes as they near end of life. You will liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. You will help patients to manage pain and symptoms and avoid unnecessary hospitalization, as well as manage acute and episodic episodes of complex disease.    As a Nurse Practitioner, you will:   - Provide care for medically complex patients in their own homes. - Provide palliative care for patients in their own homes as they near end of life. - Liaise with patients, families and all health care providers and using clinical assessment, monitoring and management skills to provide the best possible patient care. - Help patients to manage pain and symptoms and avoid unnecessary hospitalization. - Manage acute and episodic episodes of complex disease   What must you have?   Education: - Current certificate of registration with the College of Nurses of Ontario (CNO): Registered Nurse Certificate of Competence with Extended Class. - Completion of a Nurse Practitioner Certificate. - Successful completion of the CNO Adult or Primary Care Nurse Practitioner examinations.   Experience: - Minimum two (2) years of recent nursing experience with individuals who require end of life care. - Demonstrated use of theory and research/evidence based outcomes within own practice. - Clinical research experience – knowledge of basic research designs, measurement techniques and statistical methods.   Knowledge, Skills, and Abilities: - Familiarity with Nursing Professional Practice Models. - Knowledge and experience in change theory and adult learning principles. - Knowledge and experience with the long term care system and the principles of patient & family centered care. - Travel throughout the South West region may be required. - Effective interpersonal relationship and group/team skills. - Excellent written and verbal communication skills. - Ability to work and communicate collaboratively in an interdisciplinary team environment, including ability to work with team members of diverse culture who may be providing alternative approaches to care. - Demonstrated leadership for the advancement of clinical practice and achievement of Program goals. - Highly developed critical thinking skills and ability to conceptualize and analyze problems. - Ability to be self-directed and function independently. - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Proficiency in a second language, particularly French; - Completion of Masters of Science in Nursing (MScN); - An ambassador of workplace culture. What do we offer?     We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?    We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

 CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you a registered nurse (RN, BScN) with experience and training specific to palliative care. Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Complex Care Coordinator, you will coordinate the care and management of palliative care patients in the community across diverse and often complex settings. You will act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans for the complex population - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with an applicable regulatory body as a Registered Nurse (RN, BScN) - 1+ years of recent experience in community health or a related field - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.). - Knowledge of: - EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale. - Common prognosis and trajectories of life-limiting conditions. - Pain and symptom management needs of palliative care patients - Possesses a strong clinical background with a patient-centered approach - Knowledge of the health care delivery system and community resources - Is a natural motivator, leader and advocate - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups (i.e. multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Case management experience or recent related community experience - Competent with RAI assessment tools - Ability to speak French or another second language What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

  CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.  Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. There are full-time, part-time and casual opportunities available throughout the South West.  What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have?   - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?    We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As a Patient Care Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.  By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required What must you have? - Post-secondary diploma or equivalent experience (minimum) - 2+ years’ related office experience is an asset - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word, Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work independently with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language  What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. Please ensure your cover letter clearly identifies the office locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, or Owen Sound). We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME The Patient Services Manager is accountable for achieving corporate objectives as they support the organization’s mission, vision and values, achieving corporate objectives, and acting as an ambassador on behalf of the organization. The Patient Services Manager supports the commitment of HCCSS HNHB to improving patient experience by: - Providing quality care and ensure value for money to ensure care is available for patients with the greatest need - Earning the trust of health system and community partners, to support patients across the continuum of care - Fostering a workplace where people want to be, recognizing the strong correlation between staff satisfaction and patient experience Reporting to a Director, Patient Services this position supports access to services for seniors, people with disabilities and people who need health care services to help them live independently in the community, transition to home, avoid hospitalization when possible, or premature institutionalization.   The Patient Services Manager will collaborate with internal and external partners and, in conjunction with the Director, develop strategic plans to support corporate objectives related to their portfolio. The incumbent will provide leadership to front-line staff to ensure exemplary experience for the patients and families we serve.   What will you do?   Patient Care - Provides leadership to enable front-line staff to fulfill the following obligations, within the context of our organizational values: - Identify the patient’s care needs - Explore the options best suited to meet the patient’s needs and personal situation - Determine the patient’s eligibility for government-funded services and settings - Gather information about providers (home, community support services and residential care) in the patient’s area - Find out how services are delivered - Determine the availability of financial subsidies for particular service options - Arrange for delivery of government-funded home and community support services - Apply for admission to a day program, supportive housing or assisted living program, or certain chronic or rehabilitation beds - Apply for and arranging admission to a long-term care home - Get on the appropriate waiting lists. - Provides safe, quality care and ensures value for money to ensure care is available for patients with the greatest need. - Familiarizes self and others with best practice standards in evidence-based care, to provide appropriate organizational leadership. - Supports the development, review and implementation of policies, procedures, and guidelines in accordance with relevant legislation. - Upholds organizational objectives through achievement of key performance indicators (KPI’s) (see Appendix) Relationship Management - Earns the trust of health system and community partners, to support patients across the continuum of care - Consults with Director and other Managers to support standard operating practices across patient care teams - Develops and maintains open, trusting and collaborative internal and external relationships in the interest of patients and families, across the continuum of care - Engages and motivates staff members to achieve high quality patient care and patient experience - Represents HCCSS with integrity and professionalism - Participates and where required provides leadership to internal and external committees and projects to improve patient experience - Provides coverage for other Managers as required/requested - Provides on-call coverage as required/requested - Acts as an operational link with service providers, as required - Provides leadership for responsiveness to patient, partner and public feedback Leadership - Fosters a workplace where people want to be, recognizing the strong correlation between staff satisfaction and patient experience. - Monitors, analyses and provides recommendations related to indicators for patient experience, the provision of patient care, partnerships, stewardship and human resources and implements changes as required - Contributes to health system transformation by collaborating effectively with internal and external partners to achieve patient and family centered goals - Holds self and others accountable and able to achieve corporate objectives - Collaborates with human resources to ensure the desired skills sets for success in patient care are achieved - Demonstrates flexibility to adjust to rapidly changing conditions, challenges and requirements - Provides direction and support to other Managers and Senior Managers - Strives for continuous improvement - Practices based on principles of Lean process improvement methodology - Prepares reports/presentations and delivers as required Patient Safety - Promotes patient safety in alignment with the Vision, Mission, Values and Strategic Directions of HCCSS - Works within the basic principles of patient safety by doing the right thing for the right patient, using the right method at the right time - Adheres to HCCSS’s patient safety policies and procedures  What must you have? - Baccalaureate degree in health-related field. Registered Nurses with a Diploma in Nursing shall receive equal consideration. - Practitioner in one of the following health disciplines: nursing, physiotherapy, occupational therapy, medical social work, dietetics, respiratory therapy or speech-language pathology - Registrant in good standing with a Regulated Health Professional body - A minimum of five years working in a health-care capacity - Demonstrated experience leading staff and working with diverse teams and stakeholders - The ability to work virtually and in office based on the needs of the organization. Travel is required between the sites of HCCSS HNHB.  What would give you the edge? - Excellent verbal and written communication skills - Solid critical thinking, conflict resolution and problem-solving skills - Strong leadership, coaching and mentoring skills - Strong customer service orientation - Strong understanding of HCCSS operations and patient experience - Solid understanding of performance measurement (including analysis, interpretation and reporting of metrics) - Demonstrated ability to lead complex change management processes - Strong computer skills and the ability to use a variety of software programs (including MS Office suite) - Knowledge of tools, systems and databases used in client service delivery and management (e.g. CHRIS, RAI, etc.) - Practical knowledge and understanding of relevant legislation (for example, but not limited to: Long-Term Care Act, Nursing Homes Act, Health Insurance Act, Employment Standards Act, French Language Services Act, Regulated Health Professionals Act etc.) - Working experience within HCCSS preferred - Possess the following attributes and demonstrates them in day-to-day activities: - Loyalty to vision and to the leadership of the organization - Relationship building - Ability and willingness to change - Autonomy - Rapid execution - Results-orientation - Professionalism Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.  All applications will be reviewed; however, only those selected for an interview will be contacted.    

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do?   Reporting to the Director, Integrated Care, as an integrated member of the Palliative Care Team, the Nurse Practitioner (NP) supports the Home and Community Care Support Services Mississauga Halton Palliative Program and the Home and Community Care Support Services Mississauga Palliative Care Regional Programing to ensure high quality, patient-centered hospice palliative care across all care settings in the Mississauga Halton region.  The NP provides support to the Palliative Care Team and specialist providers to address palliative care needs and increase capacity within the region to provide palliative and end of life care in the community. Critical to the NP role is the provision of direct nursing services to support patients with palliative needs and their families. The NP broad scope practice will support seamless integration of hospice palliative care at the primary, secondary and tertiary care level; serving as clinician, educator, collaborator and advocate. At the primary level, the incumbent works as an integral member of the Palliative Care Team, assisting in building team capacity to provide care and clinical management; at the secondary level, engaging in shared care with primary and specialist providers, to address more complex palliative care needs; and at the tertiary level facilitating access to and seamless transition to and from tertiary services.     Working collaboratively across the health care system, the NP provides expert direct clinical palliative care and leadership to support seamless, integrated care delivery. In this leadership role, the NP will work in all domains consistent with advanced practice nursing (leadership, clinical care, consultation/collaboration, facilitation and research). Within this scope, the NP will provide home/office/hospital visits and telephone and face-to-face consultation, and crisis response, The NP is also responsible for education, knowledge transfer and best practice implementation, mentorship and professional development, through coaching inter-professional teams involved in the circle of support.   The role includes stakeholder engagement, participation in local, regional and provincial committees and a leadership role to implement improvements in Home and Community Care Support Services Mississauga Halton and within the Mississauga Halton Palliative Care Network. The NP supports an organizational culture that promotes professional growth and continuous learning, program development and evaluation, and effective inter-professional teams.   Expert Clinical Practice - Provides palliative and end-of-life direct care to patients within the scope of practice, supporting patient/caregiver and their circle of care to receive community-based care as long as possible and support patient death in place of choice - As part of a team of NPs, provides expert clinical care to complex palliative patients and expert clinical advice to the inter-professional team, including for example, primary care physicians, specialists, care coordinators, and community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions - Participates in shared care roles with the primary care team as well as specialists - Ensures rapid response capacity - Provides advanced care planning; develop goals of care and/or initiate end of life conversations - Responsible for home/office/hospital visits to complex palliative patients and their families for the purpose of completing comprehensive clinical assessments and building capacity within the primary team - Contributes to the development of comprehensive shared care plans in consultation with Care Coordinators, service providers, primary care physicians and others - Participates in patient rounds and case conferences with palliative care teams in hospital(s) to identify complex palliative needs and support safe and successful transitioning back to the community/home; prioritizes responsibility to ensure crisis management/urgent needs are supported - Adopts regional and provincial targets as performance goals and measures - Supports Most Responsible Practitioner (Family Physician/Palliative Physician/Other)  to ensure continuity of medical/clinical care for individuals with complex palliative needs across primary, acute, community and specialized palliative care sectors in relation to coordinated management approaches, information exchange and relationships with the patient and family - Identifies complex needs that may require tertiary intervention - Identifies complex needs that may require tertiary intervention and takes appropriate action - Provides evening support to the inter-professional and primary care team for the purposes of assistance with problem solving and decision-making and telephone or face to face visits as required   Leadership - Collaborates with Home and Community Care Support Services Mississauga Halton  administration to work towards provincial goals of “death in place of choice” and building organizational and regional capacity to care for patients within the system of home and community care - Assists in the development of palliative care program policies and procedures including development of content for education and orientation materials - Advocates for individuals, families for health system policies - Identifies Home and Community Care  Support Services Mississauga Halton and regional learning needs and finds/develops programs/resources to meet those needs in collaboration with Learning & Organizational Development teams where applicable - Mentors and coaches nursing colleagues, other team members in the circle of care and students - Advocates for and promotes the importance of access to hospice palliative care - Contributes to and advocates for an organizational culture that promotes professional growth, continuous learning and collaborative practice - Identifies gaps in the palliative care system and develops partnerships to facilitate and manage change - Advises patients, colleagues, the community, health care institutions and policy makers on issues related to hospice palliative care nursing and health care - Participates in local, provincial, national palliative care organizations and initiatives; and professional nursing organizations   This is a temporary full time (1.0) Nurse Practitioner position in our Mississauga Halton Region (Etobicoke, Oakville, Milton and Halton Hills surrounding areas).   What must you have? - Current registration with the College of Nurses of Ontario in the Extended Class - Nurse Practitioner Program with a BScN (Masters level degree in Nursing preferred) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant speciality certification an asset - Minimum of three (3) to five (5) years’ experience in Palliative Care Nursing, preferably in a community setting - Demonstrated experience with proven team building abilities and experience in advancing the clinical practice of multiple health disciplines - Demonstrated advanced knowledge/experience in consultation and ethical decision-making - Demonstrated use of theory and evidence to advance clinical practice and outcomes - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system - Knowledge of direct care / care coordination models used in community health care organizations - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s license and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Specialized education in palliative pain and symptom management  - Palliative / End of Life Care experience - Awareness of Medical Assistance in Dying Legislation - Complex Chronic Disease Management and Psychogeriatric care experience - Advanced assessment skills and sound knowledge of clinical therapeutics - Demonstrated clinical leadership and collaborative practice with all care providers - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who we are?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Home and Community Care Support Services South West is seeking an Application Developer!     Opportunity Summary:   The Application Developer, under the direction of the Manager, Information Technology, Software Development, will primarily be responsible to research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity. This position will refine database design for translation into specific data models and to meet system storage requirements. This role will also provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication. The Application Developer must possess degree in computer science, computer systems engineering, software engineering, web design, or a field related to the industry and two years of related experience.This is a permanent full time opportunity in London, Ontario. While some elements of the role are currently being performed remotely, the successful incumbent will be required to regularly report to the London office location.   What will you do?   As the Application Developer, you will:   - Gathers requirements to address identified technology needs or issues - Provides technical direction and oversight to Tier 1 and Tier 2 staff for critical applications and technology issues - Refines and signs-off on user interface design to ensure they work within technology limitations - Performs integration and functionality testing to ensure that the programs developed are bug-free - Implements, provides support, and evaluates the performance of new technologies developed - Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity - Perform usability tests throughout the process and document results of these tests - Liaise with stakeholders to ensure efficiency, effectiveness, and quality throughout the design/development lifecycle - Design, code, and debug capabilities in HTML5, CSS3 and JavaScript that are optimized for both desktop and mobile environments - Conduct performance tuning, improvements, balancing, and usability tests on prototypes - Code database-driven websites; test the website in order to address and fix database or website interoperability errors - Assist with database maintenance and work to resolve issues as they arise - Assist in the training on hardware, software, and updates to software as new releases become available or new software is purchased - Apply user experience and design principles to the creation and development of applications - Provide technical advice and assistance to employees - Troubleshoot errors and fix system issues via periodic testing, help desk tickets, and other methods - Perform security and quality control testing - Provide orientation to new users of existing technology - Analyze complex business needs presented by the user community and/or customers/clients and recommend technical solutions - Ensure that web-based applications are optimized for third-party search engines and tools - Assist with the planning and implementation of technology projects - Stay informed on new or emerging trends and technologies that provide clear benefits to the HCCSS South West, business partners, and/or customers/clients - Plan, write, modify, and test applications and website related code - Design, configure, and implement SharePoint and PowerApps solutions within Microsoft 365. - Develop and maintain SharePoint and other relevant databases - Plan, write, modify, and test SharePoint and website related code - Create and manage SharePoint sites, lists, libraries, and workflows. - Develop custom PowerApps solutions to meet business needs.   What must you have?   - Greater than two (2) year college degree in computer science, application development, computer systems engineering, software engineering, web design, or a field related to the industry from a recognized college or university - Holds relevant designation or certifications (e.g., Microsoft Certified IT Professional) - Greater than one (1) year experience in information systems development using, Microsoft SQL Server, Net Framework, Visual Studio, Visual Studio Safe, IIS, ASP and ASP.Net. - Experience with Microsoft 365, SharePoint Online, Teams, and PowerApps solutions, including migrations, customization, and troubleshooting. - Knowledge of HCCSS South West business strategies, objectives, priorities and programs, and related Business Solutions and Information Technology priorities and plans - Knowledge of the evolving role of HCCSSs, and the issues and priorities within the healthcare sector and how these impact HCCSS South West technology requirements - Knowledge of tools, techniques, measures and systems for developing and monitoring enterprise-wide technology systems - Is abreast of latest technology developments within and outside the healthcare sector - Familiarity with various programming languages and development platforms - Advanced knowledge of internet searching and navigating - Strong knowledge of browser compatibility problems for all platforms and major browser types - Demonstrated aptitude for learning new technologies - Experience in All Microsoft Office Programs - Experience with AGILE/Scrum Methodology. We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you an advantage?   - Ability to speak French or another second language.     What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person inOntario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do I need to know? STARTING DATE:  As soon as possible POSITION STATUS:  Part-Time  HOURS OF WORK: Rotating schedule and hours of work- varies from 0860-1630, 0800-1800 on rotating basis Saturday through Friday SALARY RANGE: In accordance with the Collective Agreement (ONA) POSTING EXPIRY DATE: 4:30pm, May 6, 2024   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

JOB POSTING - MANAGER, INFORMATION TECHNOLOGY (IT)   POSITION TITLE:                              Manager, Information Technology     REPORTS TO:                                   Director, Information Technology POSITION STATUS:                          Permanent, Full-Time DIVISION / DEPARTMENT:              Patient Services LOCATION:                                        Waterloo Wellington (Base = Waterloo Office)   COMPETITION NUMBER:                24-A-004 POSTING DATE:                               MondayApril 29, 2024 CLOSING DATE:                               4:30 pm, Monday May 6, 2024   Position Summary Reporting to the Director, Information Technology, the Manager, Information Technology is responsible for leading Home and Community Care Support Services Waterloo-Wellington’s (HCCSS WW) Information Technology operations with a focus on customer support and projects (hardware, software, security, and move planning). The overall goal of the position is to make it easy for HCCSS WW staff to access the high-quality support they need so they can effectively serve our residents and improve the patient experience.   What will you do? - Oversee the day-to-day operations of HCCSS WW’s IT service desks including (but not limited to): maintaining service quality and SLA standards, balancing team workload, ensuring adequate coverage, providing advice, and personally taking on or directly assisting in resolving complex or high priority requests - Providing people management to IT staff through prioritizing and delegating work - Undertaking annual and on-going staff performance management including development/assessment of performance improvement plans, goal setting, identification of learning opportunities, career coaching and on-going mentoring - Developing an annual work plan and support the Director with implementation of the Provincial strategic and operational roadmaps - Providing input and advice on departmental procedures and systems - Supporting the selection of new hardware and software - Maintaining a good understanding of Ministry directives and ensuring they are followed - Keeping abreast of new developments / technologies / processes in the IT industry - Making recommendations to implement innovations to yield improvements/efficiencies - Locally managing any IT-related provincial issues and projects that impact WW operations - Regularly collaborating and communicating with other HCCSS business units and external stakeholders on projects and deployments - Providing both knowledge/expertise as well as core project management services (scope, budget, reporting) for both internal and system-wide projects - Providing leadership on Provence-wide IT initiatives - Managing external contractors to ensure contract is respected and quality is achieved - Providing input to working groups / business leaders / project teams as to how to leverage technology to improve business process - Working with internal customers to ensure technical support is meeting business needs - Other duties as assigned.   What must you have? - Education and experience typically includes a university degree / college diploma with specialization in computer science / technology, and 5 – 7 years of experience - Expertise in technical systems analysis and management, including hands-on experience with computer networks, hardware, and software - Experience with supervising others in a customer service-focused environment - Certification in ITIL Foundation - Certification(s) in Microsoft 365, Azure, and related products is an asset - Knowledge of the Ontario health sector including current Digital Health strategies and initiatives - Knowledge of IT specific privacy and security regulatory environment - Knowledge of project management methodologies - Knowledge of the HCCSS’s programs and services - Knowledge in technology and information management (hardware, software) - Demonstrated communication and interpersonal skills to work with internal and external partners   What would give you the edge? - Experience managing a team in a hybrid work model environment - Preference will be given to candidates who are proficient in both official languages   What do you need to know? - This position is required to participate on a provincial on-call rotation schedule     How do you apply? Interested candidates should submit their resume and cover letter before 4:30 pmon Monday, May 06, 2024, stating Competition # “24-A-004 - Manager, Information Technology” in the subject line of the email, to HR.WW@HccOntario.ca   If you are already an employee of Home and Community Care Support Services,submit your resume to Recruitment.WW@HccOntario.ca.    By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Waterloo Wellington who are participating in the selection process. All applications will be reviewed however, only those selected for an interview will be contacted.   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Waterloo Wellington is an equal opportunity employer. We are committed to providing supports to applicants with disabilities throughput the recruitment and selection process.   Candidates requiring accommodation should advise Human Resources.   Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.  Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire.   Any medical or human rights exemption requests are required to be submitted for review and validation prior to an offer of employment.    

Are you an experienced Mental Health and Addictions Nurse (RN/BScN) looking for a different kind of practice environment, and comfortable practicing both independently and part of a team? This could be the position for you.   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Erie St. Clair has a need for a Temporary Full-Time Mental Health and Addictions Nurse as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands the importance of quality and safety and requires a high degree of attention to detail and excellent time management skills.   What will you do?   Working in conjunction with the Patient Services Manager, the Mental Health and Addictions Nurse (RN/BScN), will be working with district school boards to advise educators, develop individual care plans in collaboration with other professionals and assist boards in developing strategies to address mental health and addiction needs.  Extensive travel for this position is required between all sites of the Home and Community Care Support Services Erie St. Clair area. Responsibilities will include:  assisting school boards in recognizing and responding to student mental health and addiction issues; providing services and support to students with mild to complex mental health and substance abuse issues; developing plans for clients with mental health and addiction needs including the transition of students back to school from hospitalization; medication management and providing support or intervention for issues such as self-harm or treatment refusal.  The Mental Health and Addictions Nurse will also play a key role in helping students and/or parents’ access services such as family health and/or addictions agencies.  The position will be located within the Erie St. Clair Region. Proficiency in both official languages is required.   NATURE AND SCOPE:   Patient Service Delivery - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues such as medication management for individual students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide, or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others - Provide the support of a health professional in helping students and/or parent(s) to access services such as primary health care or a children’s mental health centre and provide education about options for treatment.  - Provide essential health related advice and support to the Mental Health leaders in developing comprehensive board plans to address a collaborative response to the mental health needs of students. - Act as a spokesperson as required, and interpret the role of Home and Community Care Support Services to patients, health care professionals and to the public.  Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees. - Participate in the orientation of new staff, educators and students within district school boards. - Assesses for and promotes a safe environment for patients, caregivers, family members, and staff. Adhere to health and safety policies/ practices developed and implemented by Home and Community Support Services Erie St. Clair. - Participates in establishing, maintaining, and monitoring standards for the Care Coordination. This includes committee work and active participation and contribution to quality initiatives.   What must you have?   - Regulated health care professional holding current registration with a regulated college in Ontario; appropriate university degree or a suitable combination of education and direct experience. - Must be fluent in French and English - both written and verbal skills - Current registration as an RN/BScN in good standing with the College of Nurses of Ontario - 2-3 years of relevant experience required, experience in providing direct clinical mental health and/or addictions services for children and youth preferred - Sound knowledge of the Ontario health care system; the role of Care Coordinator as assessor and health planner, all relevant legislation and available local community resources - Solid ability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) and internet research skills and computer navigation - Ability to analyze information, problem-solve and make good decisions - Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the manager as required - Solid documentation skills (clear, thorough, accurate and timely) - Self-directed with the ability to organize, prioritize and multi-task - Flexible, adaptable and responsive to change - Detail oriented - Effective interpersonal and communications skills and able to adapt communication style to suit different audiences of all ages and backgrounds - Able to lead and facilitate community education sessions - Courteous and respectful in all interactions - Ability to establish and maintain a wide range of contacts with professionals and organizations within the community - Solid effective listening and facilitation skills - Ability to maintain confidential information - Empathy to sensitive issues - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date - Valid Driver’s License and access to a reliable motor vehicle with appropriate business class liability insurance as travel will be required within the Erie St. Clair region.   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   What do I need to know? STARTING DATE:  May 27, 2024 POSITION STATUS: Temporary Full-Time (Monday to Friday 8:30am to 4:30pm) (approximately one year) HOURS OF WORK: 37.5 hours per week SALARY RANGE:  In Accordance with the Collectvie Agreement - Unionized position LOCATION: Chatham, Sarnia or Windsor site   Who we are:   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   All applications will be reviewed; however, only those selected for an interview will be contacted.   Equity, Inclusion, Diversity and Anti-Racism  Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, the Mental Health and Addictions Nurse will be working with district school boards to advise educators, develop individual care plans in collaboration with other professionals and assist boards in developing strategies to address mental health and addiction needs.  Responsibilities for this position will also include: - Assisting school boards in recognizing and responding to student mental health and addiction issues - Providing services and support to students with mild to complex mental health and substance abuse issues - Developing plans for clients with mental health and addiction needs including the transition of students back to school from hospitalization - Medication management and providing support or intervention for issues such as self-harm or treatment refusal What must you have? - Membership, in good standing, with College of Nurses of Ontario. - Minimum 3-5 years of relevant experience as a Registered Nurse. - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system and community resources - Knowledge of the mental health and addictions and service system for children and youth. - Advanced assessment and diagnostic reasoning skills. - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficiency in a Windows environmentWe have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - 2-3 years of relevant experience in providing direct clinical mental health and/or addictions services for children and youth - Effective interpersonal and communications skills and able to adapt communication style to suit different audiences of all ages and backgrounds - Canadian Nurses Association (CNA) certification in an area of specialty - Ability to speak French or another second language What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced Contracts Specialist seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   Reporting to the Senior Manager, Contract Modernization and Implementation the Temporary Contracts Specialist – Medical Equipment & Supplies (MES) provides data analysis, reporting, and communications to support the contract and performance management of MES vendors.The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What will you do? - Reviews, analyzes, and organizes data related to MES vendors; monitors and implements best practice contract, performance, and accountability management initiatives, including quality and performance audits; and evaluates mitigation plans for service under delivery. - Reviews MES vendor reports and confirms that reporting requirements have been met and that internal performance monitoring tools are populated and distributed to appropriate parties; utilizes strong understanding of contract management to advise and proffer interpretations to staff and management. - Collects, collates, and analyzes required data for the Contract Modernization and Implementation Team related (but not limited to) volume and market share, geographic distribution of services, contract management indicators, vendor scorecards, and product and service utilization trends and usage. - Drafts presentation materials, briefing notes, and executive summaries for various audiences, including the Executive Leadership Team. - Supports Senior Manager, Contract Modernization and Implementation and the Quality & Risk team to investigate complaints and risk events related to patient care. - Collaborates with the Senior Manager to identify strategies and solutions to non-routine problems where information and precedence are not available. - Calculates formulas and values for content of agreements. Extracts data to populate agreements as appropriate. Extracts data to populate performance reports and tools to determine performance against contracted targets and obligations. - Coordinates activities related to Home and Community Care contracts and refreshes performance schedules, targets, and indicators as directed by the Director and Senior Managers of Contract Modernization and Implementation. - Updates market share data and equipment and supplies formularies in Client Health and Related Information System (CHRIS). - Collaborates with clinical services to maintain accurate contract formulary lists of Medical Equipment, Supplies, Infusion, and Negative Pressure Wound Therapy. - Analyzes data, prepares reports, and actively communicates findings to senior management for the purpose of decision-making. - Uses and where necessary develops, formats, and distributes appropriate methods and tools to collect data and monitor vendor performance. - Contributes to inter-HCCSS and ministry dialogue regarding performance standards and agreements and their application to vendors as required and requested. - Supports and organizes work related to Working Groups, provides secretariat support for meetings, and participates on project teams as required and requested. - Develops educational strategies and materials to promote joint Home and Community Care Support Services vendor and Service Provider operational processes.    What do you need? - Bachelor’s degree in related area such as Health Administration or Business Administration, or equivalent relevant field or work experience. - Supply Chain Management Designation an asset - Three to five years of experience in a health related project management role (preference to candidates with MES experience). - Strong knowledge of concepts and models used in data analysis. - Experience developing and implementing performance measurement tools and processes, preferably in the public sector and/or the health care industry. - Strong writing and presentation skills. - Ability to build, enhance and maintain relationships with service providers and vendors. - Excellent organizational, time management, interpersonal and communication skills. - Demonstrated skills in facilitation, collaboration and negotiation with multiple stakeholders and service providers. - Excellent knowledge of software programs in the Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Outlook).   We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment; successful candidate could live anywhere in the province   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid

Are you an experienced registered nurse, physiotherapist, occupational therapist or social worker seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - Recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What you should know - Job Posting: 058-24 - Bargaining Agent: ONA - Location: North Bay - Effective Date: Immediately to February 28, 2025   Interested persons are invited to submit a cover letter and resume by May 5, 2024, at 4:30 p.m. by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

JOB POSTING #057-24   POSTING DATE: April 22, 2024   JOB TITLE:                                                Occupational Therapist – Full-Time INITIAL ASSIGNMENT:                           In-Home (SM IH OT-004) BARGAINING AGENT:                            OPSEU LOCATION:                                              Sault Ste. Marie LANGUAGE(S):                                        English EFFECTIVE DATE:                                    Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 057-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

Are you an experienced Nurse Practitioner looking for a different kind of practice environment, and comfortable practicing both independently and part of a team? This could be the position for you.   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Erie St. Clair has a need for a Permanent Full Time Nurse Practitioner as described below. Home and Community Care Support Services Erie St. Clair is committed to supporting healthcare in a manner that is consistent with patient and family centred care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. This position understands the importance of quality and safety and requires a high degree of attention to detail and excellent time management skills. The position will be located within the Erie St. Clair Region.   What will you do? The Nurse Practitioner will adhere to the effective delivery of Nurse Practitioner services for the Palliative Care Consultation Team’s patients, and community patients unable to access care through a family physician, clinic, FHT, CHC, etc. upon referral from Home and Community Care Support Services ESC and in accordance with professional college standards, Ministry Guidelines and ESC policies.  The objective of the services delivered by the Nurse Practitioner is to diagnose, treat, evaluate, consult and manage complex pain and symptom and associated chronic disease management issues during the patient’s palliative trajectory, in order to delay/prevent institutionalization and facilitate reintegration into the community. These services will be available across various care sectors as required including home, hospital, retirement homes and long term care.  The Nurse Practitioner, as a member of the Palliative Care Consultation Team (PCCT), will work collaboratively with Hospice and be responsible for reviewing and completing assessments to assist in providing recommendations and consultative guidance to support challenging palliative symptom management and diagnoses. Travel for this position is required between all sites of the Home and Community Care Support Services Erie St. Clair and there is the potential that the Nurse Practitioner may work out of the Hospice sites.   What must you have? - Registered Nurse, Nurse Practitioner (Current registration with the College of Nurses) - Working knowledge of community resources and roles of health care professionals - Good knowledge of ESC priorities, policies, practices and service standards - Good knowledge and understanding of legislation governing health care activities - Knowledge of direct care/care coordination models used in community health care organizations - Specialized education required in palliative pain and symptom management including a minimum of Fundamentals and CAPCE. LEAP certification will be considered an asset.  - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date - Must have a valid Ontario Driver’s License and access to a vehicle - Must be able to operate a computer What would give you an advantage? - Excellent written and oral communication skills - Strong interpersonal skills with the ability to provide mentorship and maintain professional relationships - Demonstrated interpersonal communication skills and an oral/written proficiency with Canada’s two official languages will be looked upon favourably What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ What do I need to know? STARTING DATE:  As soon as possible POSITION STATUS: Full-Time (Monday to Friday 8:30am to 4:30pm) HOURS OF WORK: 37.5 hours per week SALARY RANGE:  Commensurate with qualifications and experience LOCATION: Sarnia site POSTING EXPIRY: May 10, 2024 by 4:30pm This position is a Hybrid position and will be required to be onsite in the office as determined by the Employer. The successful applicant must be willing and able to attend onsite and in patient's' homes as required. Unionized Position   Who we are: We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   All applications will be reviewed; however, only those selected for an interview will be contacted.   Equity, Inclusion, Diversity and Anti-Racism Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.  

JOB POSTING #056-24                                                                                                                                                                                                                                       POSTING DATE: April 17, 2024   JOB TITLE:   Registered Nurse or Registered Practical Nurse – Community Transition   INITIAL ASSIGNMENT:  High Intensity Supports at Home Program (HISH)   BARGAINING AGENT:   ONA   LOCATION:   Haileybury or Kirkland Lake   LANGUAGE(S):  English and French   EFFECTIVE DATE: Immediately   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite and assisted living. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Registered Nurse (RN) or Registered Practical Nurse (RPN) – Community Transition assists with hospital transition home for Alternate Level of Care (ALC) patients with an imminent long-term care destination and other high-risk patients with similar needs in community who are long-term care waitlisted, meet eligibility criteria, and are at risk of requiring hospitalization and becoming ALC designated. The Community Transition Nurse (RN/RPN) provides individualized patient care through a holistic and collaborative approach, working closely with the High Intensity Supports at Home (HISH) team, patient/family and primary care provider to develop a unique plan of care specific to their needs.   NATURE & SCOPE: - Assists with hospital discharge and/or environmental transition of high-risk seniors, ensuring the patient is seen in home within 24-48 hours of being admitted to the HISH Program. The RPN will consult with the RN or assigned Care Coordinator when support is required for complex discharges or transitions.  - Coordinates with HISH or assigned Care Coordinator in the development of care plan necessary to provide patient with wrap-around, holistic nursing support to remain safely at home while waiting for LTC placement. - Provides ongoing, short-term support to patients’ through education and coaching, clinical assessment, assistance with medication management, and communication with primary care to reduce hospital admission/readmission. This may include daily visits to ensure patients’ needs are being met. The RPN will work in consultation with the RN or assigned Care Coordinator on complex patient files or issues outside of the RPN’s scope of practice. - Provides in-home nursing visits and manages patients’ care needs as presented, which may also include support with activities of daily living and instrumental activities of daily living (ADL/IADL). - Collaborates closely with the care team to ensure consistent, aligned communication; participates in weekly huddles as required. - In collaboration with the care team, works with patient/SDM and family members/caregivers and primary care provider to develop a transition plan that supports the unique needs of the patient.   QUALIFICATIONS: - Registered Nurse (RN) or Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario; - Minimum 3-5 years clinical experience working as a Nurse (RN or RPN); - Recent and relevant experience, within the last 2-3 years, providing direct, hands-on nursing care; - Certification as a Gerontological Nurse (GNC) or Gerontology Practical Nurse (GPNC) an asset; - Superior clinical assessment skills and care planning skills; - Strong collaboration skills and ability to provide quality clinical service delivery in conjunction with patients and other stakeholders; - Ability to work independently; - Strong critical thinking and problem solving skills; - Effective interpersonal and communications skills; - Ability to provide health coaching and disease-specific education to patients; - Advanced oral and written proficiency in English and French is essential; - Must have valid driver’s license and access to a vehicle; travel to patient homes will be required; - Valid Emergency First Aid Certification and CPR.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer. Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting #056-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.