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Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.   As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.   By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for candidates for upcoming Team Assistant opportunities - PFT, PPT and TFT.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate  What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills  What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language         Who we are Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.   All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.  
Job ID
2018-4201
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Etobicoke | CA-ON-Mississauga | CA-ON-Oakville
***One Temporary Full-time position available at Humber River Hospital, Wilson Site***   Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language     Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. The Central LHIN is responsible for planning, funding and integrating health services as well as delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. This includes over $2 billion in funding to more than 90 health service providers such as hospitals, long-term care homes, community health centres, mental health and addiction service providers, and community support services.       All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Central LHIN is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2020-4553
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-Markham
Team Assistant (Part-Time Position Available) POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required.
Job ID
2021-4854
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
Locations
CA-ON-North York
POSITION SUMMARY:                                                                                                                                   Reporting to the Director, Client Services, this position is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Client Services will provide strong vision and support to Home and Community staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   MAJOR RESPONSIBILITIES:   - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading client services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Client Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   KNOWLEDGE AND SKILLS:   Education:   - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). Experience:   - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Client Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills. - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset  Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2021-5028
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care.  Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required.  - Additional language skills preferred. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred. - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5075
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At the Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to putting resources and attention toward improving the engagement, retention and promotion of the incredible talent we have. This is by ensuring our employment practices and processes are designed to prevent discrimination against our people who identify as being Black, Indigenous, visible minority, Francophone, 2SLGBTQ+ community, neurodiversity, disability status, or any other aspect, which makes them unique.     POSITION SUMMARY   Reporting to a Manager, Client Services, the Team Assistant provides administrative support to a number of Coordinators to ensure that clients receive prompt and effective customer service.  The Team Assistant provides a communications linkage between clients, Client Service Coordinators in the community, hospitals and service agencies.  The Team Assistant undertakes a number of administrative processes to prepare and maintain client information files and computer records.  The ability to work in a team environment and to communicate with clients, family, caregivers, service providers, co-workers, community agencies and health care team members is essential to the Team Assistant role and to the achievement of client service objectives.   WHAT WILL YOU DO? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential client records - Enter, update and maintain a high volume of client data in the electronic database - Answer a high volume of telephone inquiries from clients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset
Job ID
2021-5076
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   As an integral part of this interdisciplinary team, the Mental Health and Addictions Nurse will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. The nurses will assist school boards in recognizing and responding to student mental health and addiction issues and work with the boards to develop strategies to address student mental health and addictions needs. The MHA nurse will play a key role in providing the support in helping students and/or parents access services such as family health care, community mental health and/or addictions agencies.   RESPONSIBLITIES INCLUDE:   - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues ie. medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide, or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others  QUALIFICATIONS   - Registered Nurse in good standing with the CNO; Case Management Certificate is an asset - Must be fluent in English and French - A minimum of two (2) years relevant clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Experience working in schools is an asset - Solid knowledge of health care related legislation and practices - Advanced assessment and diagnostic reasoning skill - Demonstrated excellent interpersonal, decision-making skills, and high flexibility is required - Ability to work independently, interdependently and co-operatively in a busy multi-disciplinary situation - Strong critical thinking and problem solving skills - Effective communication and listening skills - Ability to multi-task and work in a fast paced environment - Demonstrated care coordination, assessment, and interviewing skills - Good understanding of the roles of other health care professionals affiliated with the Toronto Central LHIN Knowledge of funding agencies available to support Toronto Central LHIN clients - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired - Demonstrated computer literacy in a Windows environment is required - Knowledge of and experience working with culturally diverse groups
Job ID
2021-5082
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care.  Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required.  - Additional language skills preferred. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5083
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY   The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care. Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.   QUALIFICATIONS   - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - Must be fluent in English and French - A minimum of one (1) year relevant clinical or community health experience. - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the frail elderly. - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred. - A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired.
Job ID
2021-5106
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5187
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5188
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.     POSITION SUMMARY   As an integral part of this specialized team of nurses, the Rapid Response Nurse (RRN)  provides support for a safe transition from acute care to home care for medically complex older adults with cardiorespiratory symptoms and/or a confirmed diagnosis of COPD or CHF. The RRN communicates closely with the patient's primary care provider/physician, while providing timely and effective chronic disease management. The RRN provides an in-home nursing visit within 3 to 5 business days for patients referred to the program. During this visit, the nurse will confirm the patient hospital discharge care plan if indicated, communicate the importance of primary care to avoid re-hospitalization, and perform medication reconciliation for the patient. This chronic disease management program provided by RRNs is up to 15 weeks in length of stay and is a combination of in home visits and telephone follow-up. Currently, the RRNs are working Monday to Friday from 8:30am-4:30pm.   Responsibilities include: - - Reviewing the discharge care plan and confirming outstanding medical tests have been scheduled and transportation etc. is available. - Either directly or in partnership with a pharmacist, ensures new prescriptions are filled and conducts a medication reconciliation to confirm no drug interactions or contradictions. Review medication protocol with client and caregiver and answer any questions. - Either directly or through the Care Coordinator, initiates contact with primary care physician and provides update on client acute care event and post-discharge regime. Recommends and facilitates, as appropriate, a one-week client follow-up visit with the primary care physician. - Assessment, consultation, and treatment, as indicated; triage client priorities between new referrals and existing caseloads. - Identifies clients requiring an accelerated assessment and home care services and works with the Care Coordinator to facilitate the home assessment visit. - Works collaboratively with team members to provide timely triage of referred clients from the ED and in-patient units using standardized tools and processes - Informs and supports the Care Coordinator in developing the client’s care plan and ensuring a smooth transfer of the primary care physician/provider and pharmacist to the ongoing care team.    QUALIFICATIONS  - - Registered Nurse in good standing with the College of Nurses of Ontario - Minimum of five 3-5 years of relevant experience as a Registered Nurse - Working knowledge of community resources and roles of health care professionals - Working knowledge of the nursing process, the consultation process, program planning and crisis management. - Emergency/critical care and community nursing experience an asset - Completion of Critical Care Course in area of specialty an asset - CNA certification in an area of specialty: GNC (C) or CNCCP (C) an asset - Solid knowledge of health care related legislation and practices - Knowledge of direct care/case management models used in community health care organizations. - Knowledge of Home and Community Care Support Services priorities, policies, practices and service standards - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle. - Able to communicate with clients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues.
Job ID
2022-5224
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
Community Care Coordinator Positions Available Temporary Full time Contract   Reporting to the Manager, Home and Community Care, the Community Care Coordinator in collaboration with the patient, caregiver and/or family, plans, implements and evaluates the delivery of services(s) and reassesses them in a fiscally responsible manner through face to face assessments. In partnership with the community, the Care Coordinator promotes awareness of the services of Home and Community Care Support Services Central and acts as an entry point to the community health care system. In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.   SHIFT REQUIREMENTS  Scheduled hours and days require flexibility in order to meet the needs of the Home and Community Care Support Services Central and its patients. These may include occasional evenings, weekends and statutory holidays. Initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.   SALARY RANGE As per the collective agreement.   QUALIFICATION - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP), or - Diploma in nursing along with relevant certificate programs or relevant Home and Community Care Support Services experience. - Current registration with the appropriate regulating college. - Current and cleared Vulnerable Sector Check. - Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting. - Knowledge of community and government resources and relevant legislation. - Excellent assessment, negotiation and problem solving skills. - Excellent interpersonal, communication, organization and time management skills. - Bilingualism (English/French) considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Must be able to practice in a culturally sensitive manner. - Ability to operate within patients’ homes. - Ability to wear protective masks as required. - A reliable motor vehicle is required for this position as is the requirement to be a responsible driver. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required. - Current and cleared Vulnerable Sector check is required. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5239
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
  At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.     POSITION SUMMARY   Reporting to the Manager, Client Services, the Team Assistant will provide courteous, knowledgeable and prompt first contact for clients and callers to the organization. Responsibilities include responding to inbound information calls, inputting client referrals into the electronic form while the client is on the line, making outbound calls where necessary, providing appropriate resolution of the client’s concerns, providing information regarding Placement Services, and linking clients to other agencies, if Home and Community Care Support Services Toronto Central does not provide services.   This part-time position will work two evenings per week (4pm-8pm) and every other weekend for a seven hour shift on both Saturday and Sunday.   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience. - Exceptional client service skills - Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities. - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - Demonstrated reliability, adaptability, flexibility and accountability. - Computer literacy in a Windows environment is required, particularly Word and Excel. - Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups - Knowledge of medical terminology preferred - Ability to speak an additional language is an asset - Airs Certification is an asset
Job ID
2022-5274
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
  Home and Community Care Support Services Central is responsible for delivering home and community care support services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. We work with people of all ages to ensure they can make informed choices about their care, when and where they need it, and we also provide useful information about local community support service agencies, and link people to these providers to arrange services. As a Senior Administrative Assistant, you will be responsible for providing high-level administrative support to the Vice President, Quality and Safety, as well as providing float support to other senior-level staff when required. KEY ACCOUNTABILITIES: - Coordinates all administrative functions for the Vice President, Quality and Safety, including assignment of tasks and coordination of administrative support. - Manages logistics for meetings, including scheduling, minute-taking, logistics, material distribution and conference support. - Coordinates the development of complete and accurate agenda packages. - Supports Board committees, as required. - Supports Provincial initiatives and programs, as required. - Assists in reviewing and editing materials for internal and/or external stakeholders. - Routes a high volume of correspondence appropriately and with attention to detail and timelines. - Researches/prepares/coordinates responses to a wide range of complex issues (e.g., briefing notes). - Assesses project deliverables from the team, tracks progress, and evaluates timeline risks. - Maintains appropriate departmental files and information control over a high volume of documents. - Initiates, plans and carries out a variety of special projects, as required. - Liaises with the Ministry and Health Service Providers on time-sensitive reporting issues to ensure deadlines are met. - Develops and maintains relationships, working in collaboration with other Senior Assistants. - Provides administrative back-up and cross-coverage for/within the Administrative team. - Coordinates the collection and maintenance of relevant statistics, including development of a variety of statistical spreadsheets, graphs and reports. - Independently responds to routine queries and requests from Home and Community Care Support Services and various partners on behalf of the Vice President, and Directors. KNOWLEDGE AND SKILLS: Education - Post-secondary degree or diploma in administration, business, communications, public relations or a related discipline, and at least 3 years’ senior support experience, or an equivalent combination of experience and education. Key Competencies - Experience in healthcare is an asset; - Senior professional administrative experience; - High energy with a positive attitude; - Demonstrated experience working in complex environments requiring critical thinking; - Ability to perform complex administrative work requiring the use of independent judgement; - Superior skills in Microsoft Office Suite; - Superior writing and editing skills, and demonstrated oral communication and interpersonal skills; - Attention to detail; - Self-starter with proven ability to take initiative to resolve issues; - Proven ability to set priorities and meet established deadlines; - Demonstrated ability to maintain confidentiality and deal with highly sensitive issues with diplomacy and discretion; - Ability to thrive in a fast-paced, dynamic environment; and - Bilingualism in French and English is an asset. Note: While the office is located at 11 Allstate Parkway, Markham, ON, the opportunity currently exists to work in a hybrid model. TO APPLY If this challenging and rewarding opportunity appeals to you, please apply online. For more information on Home and Community Care Support Services Central, visit http://healthcareathome.ca/central/en/who/Pages/home.aspx. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
Job ID
2022-5282
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre
One (1) full-time Care Coordinator position is currently available with the Mid-East Community Integration team of the Home and Community Care Support Services Toronto Central to manage an assigned caseload of clients who identify as First Nation, Inuit, or Metis (FNIM).   At the Home and Community Care Support Services Toronto Central, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to putting resources and attention toward improving the engagement, retention and promotion of the incredible talent we have. This is by ensuring our employment practices and processes are designed to prevent discrimination against our people who identify as being Black, Indigenous, visible minority, Francophone, 2SLGBTQ+ community, neurodiversity, disability status, or any other aspect, which makes them unique.   POSITION SUMMARY The incumbent will assess referred clients for eligibility in the Home and Community Care Support Services Toronto Central and assist ineligible clients in finding alternative sources of care. Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers. Establishes and maintains effective relations with Indigenous-led serving agencies and community contacts  in order to ensure quality and culturally safe client care.    QUALIFICATIONS - A nurse, physical therapist, occupational therapist, dietician or speech language pathologist currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator. - A minimum of one (1) year relevant clinical or community health experience. - Strong knowledge of Indigenous Culture, tradition, beliefs, practices, and Indigenous support services - Excellent assessment skills and ability to make decisions with limited information is required. - Understands specific needs and challenges of the indigenous community and of systemic racism and historical trauma - Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required. - Preferred if candidate identifies with the Indigenous Community. - Ability to work independently and co-operatively in a busy multi-disciplinary situation. - Knowledge of community resources and situations that can be managed in the community. - Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination. - Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment. - Knowledge of and experience working with culturally diverse groups is required. - Demonstrated computer literacy in a Windows environment is required - Physical/medicine expertise is preferred.
Job ID
2022-5313
Company : Name (E&F) Linked
HCCSS Toronto Central | SSDMC du Centre-Toronto
PART-TIME B CARE COORDINATOR – Unionized Position (ONA) STARTING DATE:      Regular recruitment for this role (multiple opportunities) POSITION STATUS:   Part-Time B HOURS OF WORK:    Applicants must be available for a minimum of five (5) shifts in a two-week period (up to 37.5 hours per week) [Shifts (tours) will be scheduled between the hours of 8:00 a.m. and 8:00 p.m.] SALARY RANGE:      In accordance with the Collective Agreement LOCATION:               Erie St. Clair Region – Chatham Kent, Sarnia Lambton, Windsor-Essex sites   Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, social worker (MSW), or registered dietitian looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.    What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language Who we are:   Home and Community Care Support Services Erie St. Clair is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.  Home and Community Care Support Services Erie St Clair is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams. Hours of work:  7.5-hour shift (tour) between the hours of 8:00 and 20:00.  Home and Community Care Support Services Erie St. Clair is accessible seven days per week, including weekends, and statutory holidays.    Availability Requirements:   All new Part-time B hires are required to be available for 6 week’s full-time (37.5 hours per week) orientation (fully paid)   In order to maintain your employment status as a Part-Time B Care Coordinator, you must provide the following availability:   Part-time B (PT B) is an employee who does not have any guaranteed hours of work but is one who is available: - Minimum five (5) shifts in a two week period, with availability on those days from 0800-2000 hours, not to exceed thirty-seven and one-half (37.5) hours per week. At least one day of availability per week must be a Monday or a Friday - One (1) weekend out of three (3) - Available for five (5) paid holidays in each fiscal year including one of Christmas and New Year’s day. Christmas and New Year’s Day availability will be rotated on a yearly basis and applicable to operational hours. - Available forty-four (44) calendar weeks per year - No more than 3 weeks’ off during summer period (July and August) - No more than fifty percent (50%) of PT B employees in any site may make themselves unavailable in any one month. If there is a conflict in the non-availability indicated by employees, the conflict will be resolved on the basis of seniority   Availability for Part Time B must be submitted in writing as per the process established by the parties, by the due dates on the following table:   Availability Submitted by: Scheduling Month: December 1st January January 1st February & March March 1st April April 1st May May 1st June, July & August August 1st September October 1st November & December   After the schedule has been posted, the PTB employee will have no obligations to availability except as scheduled.   How do I apply?   Please visit www.HealthCareAtHome.ca to submit your cover letter and updated resume. Alternatively, you submit your documentation to ESC.Resume@hccontario.ca Please include the reference “ESC 043/22 Part-Time B Care Coordinator” and your preferred site in your e-mail subject line.   By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Erie St. Clair who are participating in the selection process.   Home and Community Care Support Services Erie St. Clair is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. As a condition of employment and in compliance with the Home and Community Care Support Services mandatory COVID-19 Vaccination Policy, all employees are required to be fully vaccinated against COVID-19.   All staff are required to provide proof of vaccination with the following exceptions, in which case there would be a requirement to undergo regular COVID-19 rapid antigen screening tests:  - If there is a valid medical reason for not being fully vaccinated against COVID-19, documentation must be provided by a Medical Doctor or Nurse Practitioner and include the effective time-period for the medical reason - If there is valid human rights grounds (e.g. religious beliefs), evidence must be provided in accordance with the Ontario Human Rights Code and deemed satisfactory to Home and Community Care Support Services   We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.
Job ID
2022-5375
Company : Name (E&F) Linked
HCCSS Erie St. Clair | SSDMC de Érié St-Clair
Locations
CA-ON-Chatham | CA-ON-Sarnia | CA-ON-Windsor
Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently looking for candidates for upcoming Care Coordinator temporary full-time opportunities within our South Etobicoke, South West Mississauga, East Mississauga and Oakville HH Milton Community Teams with a start date of October 17, 2022.    What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario (RN's only at HCCSS MH) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (HCCSS) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, HCCSSs ensure people have access to the health care they need — at home and in the community.   This is a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The HCCSS MH is pivotal in this process. Entrusted with planning, funding, integrating and delivering health care across our region, we are finding better ways to provide high-quality services to the 1.2 million people that call our region home.   All applications will be reviewed; however, only those selected for a phone screen will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2022-5377
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Mississauga | CA-ON-Oakville | CA-ON-Milton
We are currently recruiting for a Database Administrator and Sharepoint Administrator.   Competition #:  FY2122-224 Date Posted:      Aug 25, 2022      Date Closed:       Until Filled Start Date:         as soon as possible Reports to:         Manager, Information Management Category:            Permanent Full-time Primary assigned location:  Etobicoke Office, 401 The West Mall, currently working virtually/hybrid   POSITION SUMMARY   Reporting to the Manager, Information Management, the DBA & SharePoint Administrator is responsible for the availability of the SQL Server databases and the SharePoint environments through maintenance, monitoring and upgrade to meet Service Level Agreements (SLAs). The DBA & SharePoint Administrator resolves technical problems, designs, develops and implements new databases, SharePoint functions and capabilities to meet business needs and to increase the value of the technology investment.  DUTIES & RESPONSIBILITIES Database Administration - Administers, maintains Microsoft SQL Server databases through replication, index maintenance, software upgrade, performing backup and recovery procedures to ensure system availability to meet Service Level Agreement (SLA) - Monitors, troubleshoots, isolates and optimizes database system performance to provide optimal system response time, meeting business needs to timely analyze and report on operational and management data - Ensures data integrity by developing, testing, implementing and performing database maintenance functions and data audits in collaboration with Decision Support, Business Systems and Client Services user groups. - Analyzes business requirements and designs database schemas, develops and implements stored procedures and triggers in collaboration with IM&T teams and user groups (i.e. client services), to enable Business Intelligence (BI) capability - Identifies needs, recommends, supports and facilitates DBA & SharePoint administration throughout the development lifecycle to deliver technical solutions that meet business requirements - Leads the deployment of database software to ensure optimal operation by working with project teams, IM&T teams and user groups (i.e. client services) - Researches, evaluates, proposes and implements new hardware and software as they are related to database administration, to ensure security of data, the reliability and performance of the applications - Provides and maintains documentation about database, data warehouse structures including database configuration, data models, data cleansing rules and data transformation rules - Designs, test and implements data cleansing rules, data transformation rules, using Software Development Life Cycle (SDLC) and/or Rapid Application Development (RAD) methodology in collaboration with project teams, Decision Support team, Business System team and user groups - Follows coding policies and standards as well as configuration management/version control policies in designing databases, data schemas to ensure software audit standards are met - Creates ad-hoc SQL queries, integrates large data files and databases from disparate systems, working with Decision Support and user groups to support the reporting needs of business groups including Home and Community Care Support Services management and the Ministry of Health and Long-term Care   SharePoint Administration - Manages the SharePoint Portal Server infrastructure, user access and application deployment – taking the lead role in implementing SharePoint across the organization - Provides guidance and supports the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure - Leads in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded Versions, Third-Party Solutions, Integration with additional Enterprise Systems) - Maintains and administers Microsoft SharePoint Portal Server, including daily monitoring, troubleshooting and performance analysis - Researches, provides technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment - Develops, configures and maintains document libraries, enterprise lists and site collections following SDLC and/or RAD methodology to ensure software audit standards are met - Performs typical system administrative activities such as site creation, user training, backup, restore and issue resolution - Coordinates with other departments to standardize and optimize the way data/information is stored and retrieved, fulfilling SLA metrics - Collaborates with project managers, Business Analysts and developers to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution - Analyzes requirements documents to creates technical design documents, unit tests, system tests and implementation plans for small to complex projects   QUALIFICATIONS   Education, Training & Experience - University degree in mathematics, computer science, computer engineering or related information technology discipline (or equivalent combination of education and experience) - Two (2) to four (4) years’ experience directly related to Database Administration and Business Intelligence/Data Warehousing in an environment with multiple production databases; including one (1) to three (3) years’ experience working with SharePoint Platform in an administrative capacity - Development experience with Microsoft Visual Studio.NET, Microsoft SQL Server, InfoPath, Workflow, Visual SourceSafe, and SharePoint Designer - Experience with SQL Server Reporting Services, SQL Server Integration Services, and SQL Server Analysis Services is preferred - Good coding, troubleshooting, and debugging skills - Good understanding of SDLC methods - Excellent understanding of MS SharePoint Architecture (2013, SharePoint Online ) - Solid understanding of relational database structures, theories, principles, and practices - Working knowledge of Microsoft SharePoint and SharePoint’s BI tools PerformancePoint Services and Excel Services - Working knowledge of database design, optimization and troubleshooting of Microsoft SQL 2016 or later - Knowledge of Active Directory and Windows-based server   Skills and Attributes - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Understanding and commitment to quality service and best practice - Flexible, adaptable and responsive to change - Good customer services skills - Knowledge of basic measurement, analytical and data warehousing techniques (i.e. data warehouse lifecycle, dimensional data modeling, data modeling, ETL design and development) - Detail-oriented   All applications will be reviewed; however, only those selected for an interview will be contacted.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.   To receive any Home and Community Care Support Services Mississauga Halton document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-366-9090.    
Job ID
2022-5390
Company : Name (E&F) Linked
HCCSS Mississauga Halton | SSDMC de Mississauga Halton
Locations
CA-ON-Etobicoke
The Financial Analyst – Primary focus will be the Family Managed Home Care Program. This role performs a number of financial, accounting, and analytical duties in order to ensure that clients using the Self-Directed Care (“SDC”) model receive prompt reimbursement for services that are compliant with the SDC Funding Agreement and the relevant policies and directives of the Central Local Health Integration Network (LHIN).   The following outlines the specific duties and responsibilities of the Financial Analyst – Family Managed Home Care Program: - Reviews relevant schedules of the SDC Funding Agreement for each client to ensure understanding of different requirements. - Reviews approved SDC budget plan for each client to make certain information is complete and accurate. - Interacts directly with client/SDM in order to maintain regular communication to those in receipt of funds.   - Ensures that regular payments are processed by preparing the authorization for monthly payments as per the funding agreement and the SDC budget. - Ensures that the LHIN only provides SDC funding to the Client or Substitute Decision-Maker (“SDM”) for eligible expense incurred during a particular time period, based on invoices that are received, reviewed, and approved by the LHIN in relation to that time period. - Probes into anomalies and other inconsistencies and escalates issues on a proactive basis. - Notifies management staff of error trends/issues where appropriate.  - Reviews reports validating that the Client or SDM only uses SDC funding to pay for SDC Service Providers, equipment, and diagnostic/laboratory services in accordance with the requirements under the SDC Program Specifications and the SDC Template Agreement. - Develops and submits required financial and statistical reports to various internal and external stakeholders such as the Ministry of Health (“MOH”). - Reconciles payments to SDC clients based on invoices and receipts received, reviewed and approved by the LHIN.  - Provides reconciled reports to the SDM each month and prepares a quarterly reconciliation and processes adjustments as needed for under/over spending - Ensures that all payments are tracked and accounted for and proper signature authorization is obtained for release of payment.  - Verifies that the processing of payments and distribution of cheques complies with the payment terms and timelines established by the SDC Funding Agreement and the relevant policies and directives of the LHIN.  - Monitors cost reports submitted by the Client and follows up for any exceptions.  - Implements and monitors processes in Accounts Payable and Client Health Record Information System (“CHRIS”) billing areas related to SDC funding plans. - Input/upload financial and statistical information in CHRIS for MOH reporting. - Participates in the ongoing development and quality improvement of the Accounts Payable/billing suspension processes. - Tracks accruals regarding outstanding invoices for month-end and year-end. - Maintains detailed filing system for audit and is compliant with the records management policy of the organization. - Assists with training/orientation of new Finance staff to the SDC program - Serves as back-up for other Finance staff in SDC on vacation/sick leave.  - Participates in special projects/committees and analysis as assigned. - Completes the investigation and reconciliation of rejected billings from Service Providers and forwards results of investigations. - Liaises with other departments as required to resolve issues. - Provide education and ongoing support to SDMs related to the use of the cloud based storage and submission of files (Sync.com) - Participates in the ongoing development of the SDC financial process.             - Performs other related duties as assigned.   Knowledge: - Bachelor’s degree in Commerce, Business or other relevant area of study Chartered Professional Accountant designation an asset - Five (5) years’ experience in a financial, accounting and/or analytical role preferably in the healthcare sector. - Good knowledge of medical terminology. - Proficient in Microsoft Windows applications like Outlook, Word, Excel, and PowerPoint. - Knowledge of CHRIS billings, Great Plains, Integration Manager, and cloud storage systems (Sync.com) a definite asset. - Ability to assimilate MIS compliant information into General Ledger. Skills: -  Inquisitive mindset with proven ability to probe for information, ask questions, and escalate issues when needed. -  Diligent and thorough with utmost focus on data integrity and accuracy. -  Excellent analytical and problem-solving skills. -  Demonstrated organizational skills with ability to organize/prioritize daily workload in the presence of frequent interruptions. -  Excellent customer service skills in dealing with Service Provider Agencies, suppliers, hospitals, and staff at all levels including Management. -  Well-developed communication skills required to work in a team environment and with diverse backgrounds. -  Ability to work in a fast-paced and deadline-driven environment with frequent changes and interruptions. -  Self-starter with commitment to learning. -  Client-driven focus to ensure a direct line of sight to those who will be in receipt of funds. -  Strong customer service/follow-up orientation. -  Ability to deal with complex and sensitive issues, exercising diplomacy and discretion. -  Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of LHIN staff. -  Bilingualism in French is an asset. -  Ability to work collaboratively with all levels of staff and Service Providers. Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2022-5398
Company : Name (E&F) Linked
HCCSS Central | SSDMC du Centre