Career Opportunities

 CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you a registered nurse (RN, BScN) with experience and training specific to palliative care. Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Complex Care Coordinator, you will coordinate the care and management of palliative care patients in the community across diverse and often complex settings. You will act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans for the complex population - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with an applicable regulatory body as a Registered Nurse (RN, BScN) - 1+ years of recent experience in community health or a related field - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.). - Knowledge of: - EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale. - Common prognosis and trajectories of life-limiting conditions. - Pain and symptom management needs of palliative care patients - Possesses a strong clinical background with a patient-centered approach - Knowledge of the health care delivery system and community resources - Is a natural motivator, leader and advocate - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups (i.e. multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Case management experience or recent related community experience - Competent with RAI assessment tools - Ability to speak French or another second language What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

JOB POSTING - MANAGER, INFORMATION TECHNOLOGY (IT)   POSITION TITLE:                              Manager, Information Technology     REPORTS TO:                                   Director, Information Technology POSITION STATUS:                          Permanent, Full-Time DIVISION / DEPARTMENT:              Patient Services LOCATION:                                        Waterloo Wellington (Base = Waterloo Office)   COMPETITION NUMBER:                24-A-004 POSTING DATE:                               MondayApril 29, 2024 CLOSING DATE:                               4:30 pm, Monday May 6, 2024   Position Summary Reporting to the Director, Information Technology, the Manager, Information Technology is responsible for leading Home and Community Care Support Services Waterloo-Wellington’s (HCCSS WW) Information Technology operations with a focus on customer support and projects (hardware, software, security, and move planning). The overall goal of the position is to make it easy for HCCSS WW staff to access the high-quality support they need so they can effectively serve our residents and improve the patient experience.   What will you do? - Oversee the day-to-day operations of HCCSS WW’s IT service desks including (but not limited to): maintaining service quality and SLA standards, balancing team workload, ensuring adequate coverage, providing advice, and personally taking on or directly assisting in resolving complex or high priority requests - Providing people management to IT staff through prioritizing and delegating work - Undertaking annual and on-going staff performance management including development/assessment of performance improvement plans, goal setting, identification of learning opportunities, career coaching and on-going mentoring - Developing an annual work plan and support the Director with implementation of the Provincial strategic and operational roadmaps - Providing input and advice on departmental procedures and systems - Supporting the selection of new hardware and software - Maintaining a good understanding of Ministry directives and ensuring they are followed - Keeping abreast of new developments / technologies / processes in the IT industry - Making recommendations to implement innovations to yield improvements/efficiencies - Locally managing any IT-related provincial issues and projects that impact WW operations - Regularly collaborating and communicating with other HCCSS business units and external stakeholders on projects and deployments - Providing both knowledge/expertise as well as core project management services (scope, budget, reporting) for both internal and system-wide projects - Providing leadership on Provence-wide IT initiatives - Managing external contractors to ensure contract is respected and quality is achieved - Providing input to working groups / business leaders / project teams as to how to leverage technology to improve business process - Working with internal customers to ensure technical support is meeting business needs - Other duties as assigned.   What must you have? - Education and experience typically includes a university degree / college diploma with specialization in computer science / technology, and 5 – 7 years of experience - Expertise in technical systems analysis and management, including hands-on experience with computer networks, hardware, and software - Experience with supervising others in a customer service-focused environment - Certification in ITIL Foundation - Certification(s) in Microsoft 365, Azure, and related products is an asset - Knowledge of the Ontario health sector including current Digital Health strategies and initiatives - Knowledge of IT specific privacy and security regulatory environment - Knowledge of project management methodologies - Knowledge of the HCCSS’s programs and services - Knowledge in technology and information management (hardware, software) - Demonstrated communication and interpersonal skills to work with internal and external partners   What would give you the edge? - Experience managing a team in a hybrid work model environment - Preference will be given to candidates who are proficient in both official languages   What do you need to know? - This position is required to participate on a provincial on-call rotation schedule     How do you apply? Interested candidates should submit their resume and cover letter before 4:30 pmon Monday, May 06, 2024, stating Competition # “24-A-004 - Manager, Information Technology” in the subject line of the email, to HR.WW@HccOntario.ca   If you are already an employee of Home and Community Care Support Services,submit your resume to Recruitment.WW@HccOntario.ca.    By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Waterloo Wellington who are participating in the selection process. All applications will be reviewed however, only those selected for an interview will be contacted.   Committed to Diversity and Inclusion In line with our fundamental values of collaboration, respect, integrity and excellence, Home and Community Care Support Services is an inclusive employer which respects equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Home and Community Care Support Services Waterloo Wellington is an equal opportunity employer. We are committed to providing supports to applicants with disabilities throughput the recruitment and selection process.   Candidates requiring accommodation should advise Human Resources.   Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.  Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire.   Any medical or human rights exemption requests are required to be submitted for review and validation prior to an offer of employment.    

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced, bilingual, registered nurse (RN), with clinical experience in providing mental health and/or addictions services for children and youth? Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Bilingual Mental Health and Addictions Nurse, you will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. You will play a key role in supporting students and/or parents access services such as family health care, community mental health and/or addictions agencies. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Advise educators on potential side-effects of different classes of medications - Provide medical consultation to educators regarding issues (ie. Medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions - Liaise with children’s mental health agencies and primary care practitioners as required - Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide or violent behaviour - Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others What must you have?   - Membership, in good standing, with the College of Nurses of Ontario - Fluent in English and French - 2+ years of recent clinical experience in providing mental health and/or addictions services for children and youth - Knowledge of the mental health and addictions service system for children and youth - Advanced assessment and diagnostic reasoning skill - Strong critical thinking and problem solving skills - Solid knowledge of health care related legislation and practices - Excellent interpersonal, communication, assessment, decision-making skills and high flexibility is required - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Case Management Certificate and/or case management experience - Experience working in schools What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do?   - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have?   - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.     What would give you the edge?   -  Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​     Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #IND-HCCSS

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A college diploma in the health or social services, or business/office administration - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan     Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do?   - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected    What must you have?   - Fluency in both French and English - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.     What would give you the edge?   -  Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​     Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #IND-HCCSS

Job Description Are you an experienced leader within the health care industry that possesses an exemplary track record of delivering high quality programs focused on patient and family centered care? Are you seeking a rewarding career that will enable you to make a positive difference in the community whilst working in an organization that cares for you? If so, you’re looking in the right place!   Reporting to the Director, Patient Services, is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Patient Services will provide strong vision and support to staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   Please note that this is a Temporary Contract position for up to 12 months.     What will you do?  - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading patient services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Patient Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   What must you have?   Education: - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). - Must be a Regulated Health Professional with valid certification in a professional college in the province of Ontario.  Experience: - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Patient Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills.   What would give you the edge? - Demonstrated leadership, relationship management, facilitation, negotiation and problem-solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation package - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment   Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #IND-HCCSS  

  Job Posting: #020-24   POSTING DATE: March 21, 2024                                                                       JOB TITLE:  Registered Practical Nurse, Mental Health and Addictions - Temporary, Full-Time   INITIAL ASSIGNMENT:  Mental Health and Addictions   BARGAINING AGENT:  ONA   LOCATION: Timmins   LANGUAGE(S): English   EFFECTIVE DATE: Immediately to September 12, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: Reporting to the Manager, Patient Services, the Registered Practical Nurse, Mental Health and Addictions will be assigned to a district school board to advise educators, develop individual care plans in collaboration with other professionals and assist school boards in developing strategies to address mental health and addiction needs. NATURE & SCOPE: - Assisting school boards in recognizing and responding to student mental health and addiction issues; - Providing medical consultation to educators regarding issues such as medication management for individual students, when overall needs of the patient are less complex, outcomes are more predictable and the risk of negative outcomes is low; - Providing services and support to students with mild mental health and substance abuse issues; - Consulting with the RN and/or other appropriate members of the healthcare team when support and/or intervention is required in complex mental health and addiction issues; - Developing plans for patients with mental health and addiction needs; - Play a key role in helping students and/or parents’ access services such as family health and/or addictions agencies; - Apply knowledge of nursing process, as it relates to scope of practice, to achieve identified client goals.   QUALIFICATIONS: - Recent and relevant direct clinical experience in providing mental health and/or addictions services for children and youth.Preference will be given to experience within the last 2-3 years; - Knowledge of the mental health and addictions service system for children and youth; - Solid knowledge of health care related legislation and practices; - Assessment and care planning skills; - Ability to work independently; - Effective interpersonal and communications skills; - Registered Practical Nurse and relevant related experience; - Current registration with the College of Nurses of Ontario; - Must have valid driver’s license and access to a vehicle; - Valid Emergency First Aid Certification; - Travel will be required; - Advanced written and oral proficiency in English is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 020-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.      

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - Relevant experience providing clerical support services in a computerized office environment - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Advanced oral and written proficiency in English and French is essential - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language What you should know - Job Posting: 054-24 - Bargaining Agent: OPSEU - Location: Timmins, Parry Sound or Kirkland Lake - Effective Date: Immediately to November 8, 2024   Interested persons are invited to submit a cover letter and resume  by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Quality and Risk Specialist – Job Posting North West March 2024   CARE AND BE CARED FOR – THIS IS YOUR HOME   Competition Number: NW23-109 Posting Date: March 14, 2024 Posting Closing Date: March 29, 2024 at 4:30 p.m. EST   Reports To: Manager, Quality and Risk Employment Status: Permanent Full-Time HCCSS: North West Office Location: Thunder Bay, ON (Hybrid model of work applies to work remotely and from the office when required) How to Apply: Please submit your cover letter and resume by emailing: nw-hr@hccontario.ca quoting the competition number: NW23-109 no later than: 4:30 p.m. EST March 29, 2024   Reporting to the Manager, Quality & Risk, the Quality and Risk Specialist is responsible for functions related to the patient relations process, complaints and appeals, patient events and safety, and quality improvement.   As a Quality and Risk Specialist working in a hybrid model, you will play an important role in providing connected, accessible, patient-centred care – and supported by our collaborative team that includes over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. As a valued team member, your mission will be to help our patients be healthier and happier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do?    Major Responsibilities - Embody HCCSS mission, vision and values and apply quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work - Utilize quality improvement tools to drive excellence in care and service delivery and to create a culture of continuous quality improvement - Exemplify, embrace and intentionally promote an inclusive work environment where all are meant to feel they belong - Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity and anti-racism - Supports the implementation, maintenance and improvement of the organization’s quality management, quality improvement, safety and risk management program(s) and framework(s) - Develops, implements and maintains documentation, tools and resources needed to support the organization’s quality management, quality improvement, safety and risk management program(s) and framework(s) - Provides formal and informal coaching, mentoring, teaching and advice to the organization and individuals within the organization on patient relations, quality management, quality improvement, safety and risk management in general or in relation to the organization’s applicable program(s) and/or framework(s) - Supports and/or leads the design, planning and execution of assigned improvement projects in collaboration with Quality & Risk team members and/or colleagues in other departments as needed - Supports, co-ordinates and/or leads the collection, reporting and/or analysis of quality, safety and/or risk data and information in assigned areas, which could include, but are not limited to Event - Tracking & Management System, Client & Caregiver Experience Evaluation, external performance reports - Supports, co-ordinates and/or leads the development of reporting & monitoring systems/processes for organizational processes, performance scorecards and reports, working in conjunction with Quality & Risk team members and colleagues in other departments as needed - Support, co-ordinate and/or lead the implementation of programs for excellence, accreditation, event management reporting or other quality, safety & risk related programs as assigned - Engages Patient and Family Advisor Committee in quality improvement planning and initiatives; - Participates on work groups, committees and projects involving quality improvement and risk management. - Assists in planning, developing, implementing, evaluating and maintaining the emergency management plan, pandemic plan, evacuation plan, and business continuity plans; - Supports the development, implementation, maintenance, evaluations and improvement of the organization’s policies and procedures framework and infrastructure - Supports or leads the coordination and implementation of Infection Prevention and Control (IPAC) practices, policies and procedures; - Supports or leads the development, implementation and analysis of local surveys as requested. - Establishes and maintains effective working relationships with staff at all levels, service providers and other external stakeholders to facilitate and assist in quality and risk management activities - Promote and support use of the Ethical Framework across the organization.  Risk Management - Act as a resource/consultant for Home and Community Care Support Services (“HCCSS”) North West staff related to risk management and patient safety issues - Provide risk management support for high risk situations, complex cases and patient safety matters consulting with appropriate stakeholders as required - Works across the organization and with external service providers to address patient risks and complaints reported through the internal Risk Event and Feedback System; - Monitors, validate, classify and assess risk of reported patient safety incidents, staff safety incidents, complaints, compliments, and privacy events in the event tracking and management system; identifies areas for improvement in incident reporting, maintains and updates relevant tools and resources and provides feedback and education to staff as appropriate. - Utilizes best practices in analyzing, synthesizing and trending reported patient/staff safety incidents, patient complaints/compliments, privacy events and other sources of organizational performance data/information, as available; prepared quality and risk reports - Supports Home and Community Care Support Services (HCCSS) management, Board and external reporting requirements specific to patient safety, quality and risk including the preparation of scorecards and dashboards.  Other Related Activities   - Demonstrates behaviours, actions and attitudes that are consistent with our Vision/Mission/Values - Supports the advancement of an organizational culture focused on quality, safety & risk management, continuous improvement - Works in compliance with the provisions of the Occupational Health and Safety Act of Ontario and the regulations and adheres to health and safety policies/ practices developed and implemented by Home and Community Care Support Services North West and takes reasonable precautions - Implements new procedures and controls deemed necessary by management - Participate in and/or chair internal or external committees related to patient relations, quality, quality improvement, safety or risk as needed or assigned - Participates in mandatory learning/education to maintain and update skills and knowledge whenever deemed necessary - Supports the team, including training and orientation of new staff and works with team members to ensure department needs are met including absence coverage - Performs other related duties as assigned   What must you have? - University Degree in health care or business administration (or equivalent combination of education and experience). - 4 - 6 years of related work experience within healthcare sector and minimum 3 years’ experience in quality, risk management and patient safety. - Knowledge of tools, techniques, measures and systems for monitoring and improving service delivery and business process quality. - Good knowledge of patient services practices in Home and Community Care. - Good knowledge of the health care system and service delivery models used in the community. - Good understanding of project management processes and techniques. - Familiar with emergency preparedness, incident management, and pandemic planning in Ontario. - Knowledge of risk management approaches and tools used; preferably in the healthcare industry. - Knowledge of systems, applications, databases and information management used to store and process internal data. What would give you the edge? - A Master’s Degree in health care or business administration. - Quality and Risk management training/education and/or certification is highly desirable. - Strong knowledge of HCCSS priorities, policies, practices and service standards. - Ability to speak French or another second language. What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?  If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

     Project Manager - Job Posting (NW23-111)        CARE AND BE CARED FOR – THIS IS YOUR HOME Reporting to the Manager, Strategy and Project Management Office - North Region, the Project Manager uses project management knowledge and competencies to work with Home and Community Care Support Services (HCCSS) and its stakeholders on a variety of projects to achieve organizational and health system priorities. The Project Manager will participate in the implementation of new provincial standards and quality improvement practices.   As a Project Manager working in a hybrid model, you will play an important role in providing connected, accessible, patient-centred care-and supported by our collaborative team that includes over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   As a valued team member, your mission will be to help our patients be healthier and happier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Home and Community Care Support Services (HCCSS) is looking for a dynamic individual to support a variety of large complex cross-functional corporate projects to advance the Home and Community Care Support Services Business Plan. Reporting to the Manager, Strategy and Project Management Office, the Project Manager will work collaboratively with internal and external stakeholders to facilitate project planning and project delivery in order to identify dependencies, maximize opportunities for collaboration, support transactional and transformational change management, and minimize risks and issues. This position will provide project management expertise and leadership in order to ensure project objectives are achieved.  Specifically, the incumbent will develop and implement project work plans (deliverables and timelines); identify risk/challenges and associated mitigation strategies; and conduct regular work plan status reporting to monitor progress and inform decision-making.    MAJOR RESPONSIBILITIES   - Serves as the project lead for complex projects as assigned by senior leadership; - Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives; - Develops the project work plan, monitors and controls the work per the project plans; - Represents HCCSS with internal and external stakeholders in the course of project work; - Prepares complex project plans, activities, budgets, schedules, project documentation and reports on project status to the project sponsor and stakeholders; - Provides support to senior management/leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes; - Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work; - Assesses project risks and develops mitigation strategies; - Advises senior management on the viability of existing projects including recommendations on whether to proceed, modify or halt; - Works with HCCSS staff to ensure projects are clearly outlined and expectations established; - Assigns tasks to subject matter experts and other project resources; facilitates creation and leadership of working groups, as required; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully; - Works with the other support resources to produce project management materials, presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives; - Contributes to the Strategy Management Office by developing best practices, project templates and methodologies for use across the organization.       What must you have? - University degree in Social Sciences, Health Care, Business Administration or related field; - Certificate program in Project Management with a minimum of two (2) years of experience with a good understanding of formal project management processes and techniques; - Minimum of three (3) to five (5) years of experience at mid-senior levels at an Ontario health or social care organization (hospital, HCCSS, Community Health Centre, etc.) including direct experience in managing complex projects with internal and external stakeholders, at the corporate level; - Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach; - Strong understanding of the health care system and community sector across the continuum of care; - Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum; - Excellent negotiation, conflict resolution and consensus building skills; - Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration; - Good knowledge and experience of budget planning, resource allocation, financial monitoring and reporting; - Adept in the use of MS Office applications (e.g., Project, Word, Excel, Outlook, PowerPoint, Visio, Teams etc.); - Flexible, adaptable and responsive to change; - Self-directed, self-driven, self-motivated with an ability to organize, plan, prioritize and multi-task; - Demonstrated critical thinking with strong detail orientation; - Demonstrated ability to work with stakeholders and obtain subject matter expertise to develop business processes using lean methodology; - Strong planning and organizational skills to manage a variety of projects simultaneously; - Must have a valid driver’s license as some travel may be required; - Advanced oral and written proficiency in English is essential; - University Degree or College diploma in tertiary qualifications in project management, business, or similar; - Ability to lead project teams of various sizes and see them through to completion in a timely manner; - Results-driven; - Ability to see things whole but break them down to bite-size pieces.      What would give you the edge? - Masters degree in Social Sciences, Health Care, Business Administration or related field; - PMP or CAPM Certification; - Minimum seven (7) to ten (10) years managing projects and implementing transformational projects that include significant organizational clinical change in a healthcare setting such as a hospital in an acute care, primary care or long-term care environment. - Demonstrated knowledge, experience and success in applying quality improvement methodologies; - Strong knowledge of HCCSS priorities, policies, practices and service standards. - Ability to speak French or another second language. What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long- term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. For more information on Home and Community Care Support Services North West, please visit us at http://healthcareathome.ca/northwest.   Why join us? If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Nurse Practitioner seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, this self-directed position functions in an advanced nursing role within a collaborative practice model.  The Nurse Practitioner (NP) may: - Support homebound individuals receiving the services of Home and Community Care Support Services (HCCSS) North West who do not have access to a clinician who completes home visits.  - Support patients who may or may not have access to a primary care practitioner but require a Nurse Practitioner to support a palliative approach to care and advanced pain and symptom management. - Provide short term bridging for HCCSS patients who are vulnerable to admission/readmission to hospital with a clear plan to discharge the NP service.  The NP acts as a key resource to all HCCSS and service provider staff regarding palliative care and chronic health conditions.    Demonstrating clinical leadership in a collaborative practice with all care providers including physicians, community care coordinators, community service provider organizations and other community partners, the Nurse Practitioner ensures that patients who would benefit from a palliative approach to care receive appropriate and seamless symptom management in the community setting.  This support can occur throughout the end-of-life trajectory and is not limited to a specific diagnosis. The NP also supports homebound patients who have chronic medical conditions and HCCSS patients who are at risk of admission/readmission to hospital for short term care.     What must you have? - Membership, in good standing, with the College of Nurses of Ontario - Registered Nurse in the Extended Class (RN EC designation) / expectation to have RN EC registration and successful completion of the Nurse Practitioners’ exam set by the College of Nurses of Ontario - CHPCN certification or commitment to obtain - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system - Knowledge of direct care / care coordination models used in community health care organizations - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s license and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - Specialized education in palliative pain and symptom management  - LEAP certification - Palliative / End of Life Care experience - Awareness of Medical Assistance in Dying Legislation - Complex Chronic Disease Management and Psychogeriatric care experience - Advanced assessment skills and sound knowledge of clinical therapeutics - Demonstrated clinical leadership and collaborative practice with all care providers - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who we are?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

JOB POSTING #139-23   POSTING DATE: March 27, 2024   JOB TITLE: Occupational Therapist – Temporary, Full-Time INITIAL ASSIGNMENT: In-Home (SUD IH OT-005) BARGAINING AGENT: OPSEU LOCATION: Sudbury LANGUAGE(S): English   EFFECTIVE DATE: Immediately to September 3, 2024   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS   - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 139-23 when applying.     Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

  JOB POSTING #194-23   POSTING DATE: April 9, 2024   JOB TITLE:  Occupational Therapist – Full-Time   INITIAL ASSIGNMENT:  In-Home (SUD IH OT-011)   BARGAINING AGENT:   OPSEU   LOCATION:  Sudbury   LANGUAGE(S): English and French   EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 194-23 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

  JOB POSTING #225-23   POSTING DATE: February 9, 2024   JOB TITLE: Physiotherapist – Full Time or Part Time   INITIAL ASSIGNMENT:  In-Home   BARGAINING AGENT: OPSEU   LOCATION: Sudbury, Sault Ste. Marie, North Bay, Timmins, Parry Sound, Kirkland Lake or Elliot Lake (Hybrid model of work applies to work remotely and from the office/in-person when required - several positions available)   LANGUAGE(S): English   EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential, French would be considered an asset. Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 225-23 when applying.  

JOB POSTING #229-23   POSTING DATE: March 22, 2024   JOB TITLE:   Speech-Language Pathologist – Full-Time or Part-Time   INITIAL ASSIGNMENT:  In-Home   BARGAINING AGENT:   OPSEU   LOCATION:  Sudbury, Sault Ste. Marie, North Bay, Timmins, Parry Sound     Kirkland Lake, or Elliot Lake (Hybrid model of work applies to work remotely and from the office/in-person when required)   LANGUAGE(S): English   EFFECTIVE DATE:   Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Speech-Language Pathologist is responsible for the provision of speech-language pathology services to Home and Community Care patients in order to address and improve communication and/or swallowing disorders.   QUALIFICATIONS : - Registered Speech-Language Pathologist in good standing with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO); - In-depth knowledge of speech-language pathology services and other community resources, treatment centres, and organizations; - Good understanding of the roles of other health care professionals; - Relevant speech-language pathology experience in a community/health care environment; - Comprehensive and up-to-date knowledge of speech-language pathology tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the speech-language pathology recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CASLPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Teams, Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential, French would be considered an asset.   Speech-Language Pathologists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 229-23 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - Relevant experience providing clerical support services in a computerized office environment - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills in English, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language What you should know - Job Posting: 006-24 - Bargaining Agent: OPSEU - Location: Sudbury - Effective Date: Immediately   Interested persons are invited to submit a cover letter and resume.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

  JOB POSTING #031-24   POSTING DATE: March 5, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-011) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury   LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to April 30, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume byvisiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 031-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

JOB POSTING #037-24   POSTING DATE: March 14, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-005) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to July 4,2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 037-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

  JOB POSTING #046-24   POSTING DATE: March 27, 2024   JOB TITLE: Rehabilitation Assistant – Temporary, Full-time   INITIAL ASSIGNMENT:  In-Home Therapy (SUD IH RA OT-002)   BARGAINING AGENT:  OPSEU   LOCATIONS:  Sudbury   LANGUAGE(S): English and French   EFFECTIVE DATE:  July 2, 2024 to January 16, 2026     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Rehabilitation Assistant provides therapy assistance and administrative support to Physiotherapy and/or Occupational Therapy staff.   QUALIFICATIONS   - Combined Physiotherapist Assistant and Occupational Therapist Assistant certificate from a recognized Community College or equivalent post-secondary training; - Relevant experience assisting registered therapists in a community/health care environment; - Knowledge of physiotherapy and occupational therapy professions; - Clear understanding of the scope and limitations of the Rehabilitation Assistant’s role and their relationship with the registered therapist; - General understanding of the roles of health care professionals; - Knowledge of equipment, modalities, materials, and intervention processes used in the provision of physiotherapy and occupational therapy services; - Familiar with rehabilitation principals and clinical terminology used in interventions; - Knowledge of applicable CPO and/or COTO professional guidelines; - Ability to accurately prepare required documentation, forms, and materials for patient files and/or Home and Community Care Support Services North East; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Ability to work collaboratively with registered therapists and accept work direction when assisting with patient interventions; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 046-24 when applying   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.