Career Opportunities

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.   As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.   By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.       What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required     What must you have? - A Grade 12 diploma plus a community college business/office administration or medical diploma - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills      What would give you the edge? - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language      Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Central serves 1.9 million people who reside in the communities of North York, South Simcoe County and York Region. Our region is one of the most populous and diverse in the province. Close to half of the people who live here are new Canadians, many of whom speak Cantonese, Russian, Punjabi, Italian, English, or one of a dozen other languages. They look to our organization when they need health care services delivered at home and in their communities.      All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process. Candidates requiring accommodation should advise Human Resources. Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan     Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - Relevant experience providing clerical support services in a computerized office environment - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Advanced oral and written proficiency in English and French is essential - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language What you should know - Job Posting: 054-24 - Bargaining Agent: OPSEU - Location: Timmins, Parry Sound or Kirkland Lake - Effective Date: Immediately to November 8, 2024   Interested persons are invited to submit a cover letter and resume  by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - Relevant experience providing clerical support services in a computerized office environment - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills in English, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language What you should know - Job Posting: 006-24 - Bargaining Agent: OPSEU - Location: Sudbury - Effective Date: Immediately   Interested persons are invited to submit a cover letter and resume.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language    What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan     Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A college diploma in the health or social services, or business/office administration - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan     Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Full Time Temporary Team Assistant (Float) to October 2025   Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Team Assistant - Community (to February 2026)   Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Are you an experienced Systems Analyst seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Systems Analyst, you will be responsible for providing techincal support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues and tracking to completion. You will provide end-user, network and telecommunciation support. By applying your information technology experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do? - Provide system support and escalation support for the helpdesk - Receiving customer service requests for all network services, VoiP phones(Mitel) and supported desktop/laptop users via telephone, e-mail, voice mail, or walk-ins - Resolving customer service requests over the telephone, through desktop consultation with users, and/or by using remote management software - Provides incident and problem management support in accordance to established Technical Support SLA - Lead investigations; perform root-cause analysis on IT problems; provide solutions using specific product knowledge, system utilities, and operating environment. - Closing service requests with detailed information of the resolution documented in the SMA system - Resolve issues related to workstation operating system, network connectivity, application errors and user login - Build and configure PC and laptop workstations. Re-image workstations and use disk utility software for wiping disks. - Perform Active Directory administrative tasks i.e. user, group and computer management. - Facilitate, manage and initiate interactions between vendors, Ontario Health Digital Excellence and UHN Digital support teams on provincial applications such as CHRIS, HPG, PCC – RAI, WAN connectivity. - When required, escalate problems and issues to product vendors and management, including services that exceed response time, repair time, lack of parts, or any other issue that could impact customer satisfaction - Liaise with the Business Solutions team to provide technical or subject matter expertise on projects. - Act as a technical lead where assigned on projects; implement system and application upgrades - Manages Request for Change (RFC) preparation - Supporting the following: - LAN\WAN networks. - Mitel Voice-Over-IP telephone system. SIP Trunking Routing, call center, voice VLAN, programing Mitel phones and softphones. - Dell laptops, desktops, servers, SAN, printers and networking hardware. - Wired and Wireless LAN connectivity in the main offices and WWAN air cards in the community. - Xerox Docushare document management systems. - Windows-based servers including SQL, IIS, and Azure. - Microsoft based client applications especially  M365 including MS Teams and OneDrive - Server backup systems. - Azure active directory and cloud services. -   What must you have? - At minimum, completion of a 3 year community College program in a computer related field or recognized equivalent is required - Minimum of three (3) years experience working in a support environment, managing medium to large scale environments (>500 systems)  - Solid knowledge of networking, TCP/IP, patching with switches telecommunication operations, electronics and general maintenance, troubleshooting and repair of telecommunication equipment - Experience with network design, configuration, and management - Working knowledge of Microsoft Azure and/or other cloud-based technologies - Ability to work varying shifts and On Call   What would give you the edge? - Possess working knowledge of Information Technology Infrastructure Library (ITIL) principals / ITIL Foundation Required / ITIL Practitioner - Microsoft certifications in Azure and Microsoft 365 - Proficiency working in a windows environment using Microsoft Office applications including Word, Outlook and the Internet. Experience with client databases or other applications used by Home and Community Care Support Services   What do we offer?     We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.    We thank all applicants for their interest; however, only those selected for an interview will be contacted.      

JOB POSTING #229-23   POSTING DATE: March 22, 2024   JOB TITLE:   Speech-Language Pathologist – Full-Time or Part-Time   INITIAL ASSIGNMENT:  In-Home   BARGAINING AGENT:   OPSEU   LOCATION:  Sudbury, Sault Ste. Marie, North Bay, Timmins, Parry Sound     Kirkland Lake, or Elliot Lake (Hybrid model of work applies to work remotely and from the office/in-person when required)   LANGUAGE(S): English   EFFECTIVE DATE:   Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Speech-Language Pathologist is responsible for the provision of speech-language pathology services to Home and Community Care patients in order to address and improve communication and/or swallowing disorders.   QUALIFICATIONS : - Registered Speech-Language Pathologist in good standing with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO); - In-depth knowledge of speech-language pathology services and other community resources, treatment centres, and organizations; - Good understanding of the roles of other health care professionals; - Relevant speech-language pathology experience in a community/health care environment; - Comprehensive and up-to-date knowledge of speech-language pathology tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the speech-language pathology recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CASLPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Teams, Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential, French would be considered an asset.   Speech-Language Pathologists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 229-23 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

  JOB POSTING #056-23   POSTING DATE:  March 26, 2024   JOB TITLE: Speech-Language Pathologist                   Temporary, Full-Time   INITIAL ASSIGNMENT: In-Home (NB IH SLP-002)   BARGAINING AGENT:   OPSEU   LOCATION: North Bay   LANGUAGE(S): English and French   EFFECTIVE DATE: Immediately to January 17, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Speech-Language Pathologist is responsible for the provision of speech-language pathology services to Home and Community Care patients in order to address and improve communication and/or swallowing disorders.   QUALIFICATIONS - Registered Speech-Language Pathologist in good standing with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO); - In-depth knowledge of speech-language pathology services and other community resources, treatment centres, and organizations; - Good understanding of the roles of other health care professionals; - Relevant speech language pathology experience in a community/health care environment; - Comprehensive and up-to-date knowledge of speech language pathology tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the speech language pathology recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CASLPO; - Ability to prioritize professional duties and manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation and facilitation skills; - Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle, as regular travel within the Nipissing District will be required. Travel to other areas within the North East geography may also be required from time to time, as the business needs require; - Valid Emergency First Aid Certification; - Advanced oral and written proficiency in English and French essential.  Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Speech Language Pathologists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.     Please refer to posting number 056-23 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.    

JOB POSTING #055-24   POSTING DATE:  April 16, 2024   JOB TITLE: Language Pathologist – Temporary, Full-Time   INITIAL ASSIGNMENT: In-Home (SUD IH SLP-003)   BARGAINING AGENT: OPSEU   LOCATION: Sudbury   LANGUAGE(S): English   EFFECTIVE DATE: July 2, 2024 to July 18, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Speech-Language Pathologist is responsible for the provision of speech-language pathology services to Home and Community Care patients in order to address and improve communication and/or swallowing disorders.   QUALIFICATIONS - Registered Speech-Language Pathologist in good standing with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO); - In-depth knowledge of speech-language pathology services and other community resources, treatment centres, and organizations; - Good understanding of the roles of other health care professionals; - Relevant speech language pathology experience in a community/health care environment; - Comprehensive and up-to-date knowledge of speech language pathology tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the speech language pathology recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CASLPO; - Ability to prioritize professional duties and manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation and facilitation skills; - Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle, as regular travel within the Nipissing District will be required. Travel to other areas within the North East geography may also be required from time to time, as the business needs require; - Valid Emergency First Aid Certification; - Advanced oral and written proficiency in English is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Speech Language Pathologists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 055-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Service Desk Coordinator seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Service Desk Coordinator, you will be responsible for providing technical support and service to users, which includes, but not limited to trouble-shooting and resolving issues, routine equipment maintenance and installation. By applying your information technology experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do?   - Receive requests from users concerning hardware/software problems and other relevant issues and log in ticketing system to troubleshoot and analyze - Close service requests with detailed information of the resolution documented in the ticketing system - Document work-arounds and solutions, and update the IT knowledgebase - Setting up, configuring, client devices, user accounts, and printers, etc. Moving physical hardware and wiring as required. - Liaises with all levels of IT support as required, determines solutions and appropriate responses - Escalates requests to higher level support as required - Responsible for determining the appropriate priorities for assigned project activities to support the business and overall project while dealing with multiple and often conflicting demands. - Travels to other office sites of Home and Community Care Support Services Toronto Central including hospitals and external partners as required in order to provide technical support and response - Internally, communicates with other employees in other divisions/departments throughout Home and Community Care Support Services to obtain, clarify and discuss information required in performing the duties of the job. Externally, this position will have contact with a range of stakeholders on behalf of the Business including external vendors and consultants. What must you have? - Program completion in a community college or technical college in a related discipline - Minimum of one (1) year experience working in a Active Directory, support environment - Proficiency working\supporting in a Windows environment using Microsoft Office applications - Ability to maintain confidentiality, recognize sensitivity and exercise good judgement, discretion and accountability in all aspects of the Service Desk Coordinator role when dealing with colleagues and management - Ability work varying shifts and On Call - Demonstrated ability to work independently and accurately in the presence of frequent interruptions   What would give you the edge? - MCP, A+, ITIL certification an asset - Valid Driver’s License with unrestricted access to a vehicle is preferred   What do we offer?     We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.    We thank all applicants for their interest; however, only those selected for an interview will be contacted.      

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a skilled procurement professional that strives for excellence and quality to create optimal value for the organization? Do you enjoy the challenge of leading large complex procurement initiatives?  Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   The Senior Analyst, Procurement has extensive experience in leading complex end-to-end procurement processes for a wide variety of goods and services. The Senior Analyst will support the efficient operations of the procurement function through effective contract management practices and procurement methodologies. The Senior Analyst will manage large and complex competitive procurement processes by working with an interdisciplinary team within the organization through the procurement lifecycle, from RFx through to contract award and implementation.  The Senior Analyst role will play a critical role in supporting the organizational transition and transformation of 14 HCCSS organizations to Ontario Health atHome, specifically in ensuring standardization, efficiency, and implementation of best practices across the Procurement portfolio.    The Senior Analyst will ensure compliance with OPS Procurement Directives and Home and Community Care Support Services relevant policies and procedure as well as lead the organizational education, training and development on procurement processes and legislation.  They will meet with Vendors and User departments across the Province to resolve any Vendor issues and assist with the monitoring of Vendor contracts. The Senior Analyst will be accountable for ensuring all legal contracts for the organization are duly executed and stored in a secure database, and will manage reporting to ensure contracts are procured or renewed accordingly.   What will you do? - Lead provincial and/or regional procurement initiatives for large and complex procurement activities - Support the coordination of various Ministry reporting and/or audits involving procurement - Lead provincial and regional procurement projects - In collaboration with the Manager, Procurement, coordinate key procurement activities required to transition from 14 legal entities into one organization as Ontario Health atHome - Develop and implement education to staff and leaders across HCCSS on procurement best practices, legislation, and process requirements to increase the perceived value of procurement - Develop, prepare, analyze and present procurement and spend reports on a monthly, quarterly and annual basis - Lead all Information Technology procurement activities for HCCSS - Proactively assess, define and resolve complex procurement issues.  - Develop and deliver training and communication materials relating to procurement policies and processes - Establish and maintain a strong client focus, attitude and execution as a service department within HCCSS - Foster a change culture, utilizes best in practice processes - Drive the organization’s procurement activities to effectively execute procurement strategies and transactions, meeting HCCSS business needs.  This includes RFBs, RFQs, evaluations, negotiations, award of purchase orders and agreements, and expediting close-out activities. - Develop strong relationships with internal partners, including leaders across HCCSS, in order to successfully complete critical procurement processes - Build and foster relationships with external partners, including OHTs, Supply Ontario, Vendor of Record organizations, and Ministries - Promote the ongoing development and sustainability of a purchasing framework with engagement of both internal and external stakeholders - Ensure procurement commitment approval and contracts align with the HCCSS Financial Signing Authority (FSA) policy. - Develop the procurement business case, specifications/standards for the goods or service required, weighting and relevant evaluation criteria for individual RFx processes; develops appropriate procurement documents and contract; and manages all aspects of the competitive procurement process including any necessary postings to the Ontario Tenders Portal (or equivalent platform). - Implement policies and procedures to ensure alignment with applicable legislation, directives and Trade Agreements and achieves compliance. - Maintain current knowledge and ongoing continued education with regard to procurement modernization and data analytics, the Senior Specialist will stay apprised of changes to the provincial procurement framework to effectively lead as a subject matter expert in the procurement arena and change management practices. - Navigate the Ministry of Public and Business Service Delivery (MPBSD) Vendor of Record program on behalf of the organization to provide procurement advice regarding approach and Vendor selection. - Network with peers in other HCCSS offices; participating in committees to advise on new guidelines, process changes, templates, product evaluations, etc. - Manage a centralized repository/database for all legal agreements.   What do you need? - University degree or college diploma in related area such as Health Administration or Business, Project Management. - Certified Professional Purchaser (CPP) or Council of Supply Chain Management Professionals (CSCMP) designation is an asset - 4-6 years’ experience in a previous procurement and/or contracts department working with complex and high dollar contracts - Demonstrated experience with procurement of IT hardware, software and professional services to support HCCSS IT portfolio is required. Experience working with OPS Procurement Directives is a strong asset - Working experience in a multi-disciplinary environment - Advanced analytical skills including advanced excel, PowerPoint and written reports with the ability to gather and analyze data, prepare written reports and direct others in the requirements of data analysis - Excellent negotiation and facilitation skills and advanced business acumen - Knowledge of contract law - Strong project management skills with the ability to manage and oversee multiple projects simultaneously and meet tight timelines - Superior change management skills including assessing need for change, engagement of stakeholders as well as design and deliver change - Strong problem solving skills required as well as proven ability to work and pay close attention to accuracy and detail - Strong verbal and written communication skills - Excellent presentation and training skills with the ability to communicate complex principles and legislation clearly to different levels across the organization - Proven ability to work independently and as a team player and in a fast-paced, changing environment - Excellent ability to develop and foster positive relationships with internal and external partners - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Knowledge of OPS Procurement Directives - Understanding the role of Supply Ontario and the Ministry of Public and Business Service Delivery (MPBSD) - Knowledge of the Province’s Vendors of Record (VORs), and mandatory compliance requirements   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Respiratory Therapist, seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Respiratory Therapist, you will be responsible for providing leadership and clinical care to frail adults and children with complex respiratory needs and/or high risk characteristics. The RT will liaise with primary and secondary care providers to facilitate hospital discharge and prevent ED visits when possible. The RT in his/her leadership role, and as a member of the team, will function at full scope of practice to plan and implement a clinical service program to assist in meeting a patient’s clinical care needs and identified goals. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Conducts assessments of patients with respiratory conditions transitioning home from hospital - Care and management of mechanically ventilated patients in community - Assessment and intervention for patients deemed high risk for respiratory failure - Management and care of patients with tracheostomies or laryngectomies - In-home teaching related to respiratory equipment - Identifying when to terminate service once a patient's goals are achieved and/or when the patient no longer requires the service. - Attending patient related meetings to report on assessment findings and discuss plans for interventions, progress reports and discharge as required. - Documents all patient-related interventions and maintains the patient record by adhering to The College of Respiratory Therapists of Ontario standards of practice and HCCSS HNHB policies and procedures. What must you have? - Graduate of an accredited program for Respiratory Therapy - Must be currently licensed by, and in good standing with, the College of Respiratory Therapists of Ontario (CTRO) practice in all applicable for clinical areas. - Current BCLS certification required; ACLS and PALS certification an asset. - Certification as a Certified Respiratory Educator (CRE) or Certified COPD Educator (CCE) an asset - A minimum of 2 years of work experience in an acute care setting; hospital experience (ventilators, cough assist and tracheostomy teaching) and additional experience in community an asset. - Demonstrated commitment to continuing education and involvement in professional associations/activities preferred. - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - Ability to apply knowledge, skills, judgment and competencies required for safe, independent and inter-disciplinary practice by meeting professional practice standards as outlined by the College of Respiratory Therapists of Ontario and related professional associations. - Demonstrated ability to work independently and collaboratively as part of an interdisciplinary team, and with patients and families. - Proven flexibility and adaptability in a fast-paced and complex environment (independently/within a team). - Comfortable working in a community setting without direct supervision. - Computer experience and keyboarding skills on a lap top computer.   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  JOB POSTING #046-24   POSTING DATE: March 27, 2024   JOB TITLE: Rehabilitation Assistant – Temporary, Full-time   INITIAL ASSIGNMENT:  In-Home Therapy (SUD IH RA OT-002)   BARGAINING AGENT:  OPSEU   LOCATIONS:  Sudbury   LANGUAGE(S): English and French   EFFECTIVE DATE:  July 2, 2024 to January 16, 2026     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Rehabilitation Assistant provides therapy assistance and administrative support to Physiotherapy and/or Occupational Therapy staff.   QUALIFICATIONS   - Combined Physiotherapist Assistant and Occupational Therapist Assistant certificate from a recognized Community College or equivalent post-secondary training; - Relevant experience assisting registered therapists in a community/health care environment; - Knowledge of physiotherapy and occupational therapy professions; - Clear understanding of the scope and limitations of the Rehabilitation Assistant’s role and their relationship with the registered therapist; - General understanding of the roles of health care professionals; - Knowledge of equipment, modalities, materials, and intervention processes used in the provision of physiotherapy and occupational therapy services; - Familiar with rehabilitation principals and clinical terminology used in interventions; - Knowledge of applicable CPO and/or COTO professional guidelines; - Ability to accurately prepare required documentation, forms, and materials for patient files and/or Home and Community Care Support Services North East; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Ability to work collaboratively with registered therapists and accept work direction when assisting with patient interventions; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 046-24 when applying   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

JOB POSTING # 052-24                                                                                                                                    POSTING DATE: April 11, 2024                                                                                                                                                                                                                                 JOB TITLE:  Registered Practical Nurse, Rapid Response, Temporary, Full-Time   INITIAL ASSIGNMENT:  Rapid Response Nurse Program   BARGAINING AGENT: ONA   LOCATION:  Espanola   LANGUAGE(S): English   EFFECTIVE DATE:  Immediately to April 30, 2025   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: Registered Practical Nurse - Rapid Response focuses on the care during transition from acute care to home care for eligible complex/chronic adults and medically fragile children. NATURE & SCOPE: - Provides the first in-home nursing visit within twenty-four (24) hours of hospital discharge for patients with complex/chronic diseases including CHF, COPD, Diabetes or other; - Completes a clinical, problem-based head to toe assessment; - Confirms the patient’s hospital discharge plan; - Performs medication reconciliation for patient and reviews medication protocol with patient and caregiver; - Utilizes a "teach back" approach to help the patient and family understand the care plan, treatments, symptom management, and when/who to ask for help; - Initiates communication with the patient's primary care provider, and ensures follow up with primary care within seven (7) days; - Refers to longer-term community programs through the Care Coordinator as required, once goals of Rapid Response program are met.   QUALIFICATIONS: - Registered Practical Nurse in good standing with the College of Nurses of Ontario; - Minimum 3-5 years clinical experience working as a Registered Practical Nurse; - Recent and relevant experience providing direct (hands-on) nursing care within acute care medicine and/or chronic disease management. Applicants with experience within the last 2-3 years in Paediatrics, Medicine, and cardiology an asset; - Ability to provide quality clinical service delivery in conjunction with patients and other stakeholders; - Ability to work independently; - Effective interpersonal and communications skills; - Ability to provide health coaching and disease-specific education to patients; - Advanced oral and written proficiency in English is essential; - Must have valid driver’s license and access to a vehicle, as travel to patient homes will be required; - Valid Emergency First Aid Certification.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer. Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting #052-24 when applying. Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

  Job Posting: #020-24   POSTING DATE: March 21, 2024                                                                       JOB TITLE:  Registered Practical Nurse, Mental Health and Addictions - Temporary, Full-Time   INITIAL ASSIGNMENT:  Mental Health and Addictions   BARGAINING AGENT:  ONA   LOCATION: Timmins   LANGUAGE(S): English   EFFECTIVE DATE: Immediately to September 12, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: Reporting to the Manager, Patient Services, the Registered Practical Nurse, Mental Health and Addictions will be assigned to a district school board to advise educators, develop individual care plans in collaboration with other professionals and assist school boards in developing strategies to address mental health and addiction needs. NATURE & SCOPE: - Assisting school boards in recognizing and responding to student mental health and addiction issues; - Providing medical consultation to educators regarding issues such as medication management for individual students, when overall needs of the patient are less complex, outcomes are more predictable and the risk of negative outcomes is low; - Providing services and support to students with mild mental health and substance abuse issues; - Consulting with the RN and/or other appropriate members of the healthcare team when support and/or intervention is required in complex mental health and addiction issues; - Developing plans for patients with mental health and addiction needs; - Play a key role in helping students and/or parents’ access services such as family health and/or addictions agencies; - Apply knowledge of nursing process, as it relates to scope of practice, to achieve identified client goals.   QUALIFICATIONS: - Recent and relevant direct clinical experience in providing mental health and/or addictions services for children and youth.Preference will be given to experience within the last 2-3 years; - Knowledge of the mental health and addictions service system for children and youth; - Solid knowledge of health care related legislation and practices; - Assessment and care planning skills; - Ability to work independently; - Effective interpersonal and communications skills; - Registered Practical Nurse and relevant related experience; - Current registration with the College of Nurses of Ontario; - Must have valid driver’s license and access to a vehicle; - Valid Emergency First Aid Certification; - Travel will be required; - Advanced written and oral proficiency in English is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview. Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 020-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.      

  Registered Nurse-Hospital to Home   Are you an experienced registered nurse, physiotherapist, occupational therapist,  social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.     What will you do? - Accountable and responsible for the provision of general and specialized nursing duties and work assignments on a daily basis, according to the Standards of Nursing Practice of the  College of Nurses of Ontario,and approved standards of care of the Home and Community Care Support Services Central West. -  Responsible and accountable for providing quality patient/family focused nursing care to a community patient population. - Practice within their full scope to plan, organize and provide care to patients in accordance with the nursing philosophy and standards set by the Home and Community Care Support Services Central West in collaboration with Home and Community Care Support Services, WOHS, and HHCC and according to the standards of nursing practice of the College of Nurses of Ontario and within the Regulated Health Professionals Act legislation. What must you have? - BScN preferred and minimum completion of community college diploma in nursing required - Ongoing annual recertification of BCLS/BLS or CPR (BCLS/BLS for Healthcare Provider or CPR Healthcare Provider level current) - Current Registration with the College of Nurses of Ontario - Case Management Certificate is an asset - Current health care provider BCLS - Physical assessment course preferred - Minimum of two (2) years acute hospital relevant experience as a Registered Nurse - Working experience in an Emergency Department/Critical care and Community Nursing preferred - Demonstrated knowledge, experience and ability to care for patients with the following: - initiation and maintenance of IV therapy - administration of medication above the drip chamber - health assessment - catheterization - normal and abnormal blood values - blood glucose monitoring - nasogastric tube - wound management skills - excellent infection control practices - Appropriate lifting techniques - Working knowledge of community resources and roles of health care professional - Emergency/critical care and community nursing experience an asset - Solid knowledge of health care related legislation and practices - Knowledge of direct care / case management models used in community health care organizations - Knowledge of Home and Community Care Support Services Central West priorities, policies, practices and service standards Advanced assessment and diagnostic reasoning skills - Must be able to practice independently and interdependently - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the Home and Community Care Support Services Central West’s mission and values - Effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization - Able to communicate with Patients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues  -   -   -   What would give you the edge?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

JOB POSTING #005-24   POSTING DATE: January 4, 2024   JOB TITLE:   Registered Nurse, Mental Health and Addictions – Full-Time INITIAL ASSIGNMENT:   Mental Health and Addictions – School Program (TI RN MHA-004) BARGAINING AGENT:     ONA LOCATION: Moosonee LANGUAGE(S): English EFFECTIVE DATE:       Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Registered Nurse, Mental Health and Addictions, will be assigned to a district school board to advise educators, develop individual care plans in collaboration with other professionals and assist school boards in developing strategies to address mental health and addiction needs. NATURE & SCOPE: - Assisting school boards in recognizing and responding to student mental health and addiction issues; - Providing medical consultation to educators regarding issues such as medication management for individual students; - Providing services and support to students with mild to complex mental health and substance abuse issues; - Developing plans for patients with mental health and addiction needs including the transition of students back to school from hospitalization; - Providing support or intervention for issues such as self-harm or treatment refusal; - Play a key role in helping students and/or parents’ access services such as family health and/or addictions agencies; - Apply knowledge of nursing process, as it relates to scope of practice, to achieve identified client goals.   QUALIFICATIONS: - Recent and relevant direct clinical experience in providing mental health and/or addictions services for children and youth.Preference will be given to experience within the last 2-3 years; - Knowledge of the mental health and addictions service system for children and youth; - Solid knowledge of health care related legislation and practices; - Assessment and care planning skills; - Ability to work independently; - Effective interpersonal and communications skills; - Registered Nurse and relevant related experience; - Current registration with the College of Nurses of Ontario; - Advanced written and oral proficiency in English is essential; - Must have valid driver’s license and access to a vehicle; - Valid Emergency First Aid Certification; - Travel will be required.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume.   Please refer to posting number 005-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.