CARE AND BE CARED FOR – THIS IS YOUR HOME
Are you a Registered Healthcare Professional with well-rounded experience in Disability Claims Management? Are you passionate about providing excellence in customer service and enjoy working both independently and collaborating as part of a team? You are looking in the right place!
If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 9,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.
Ontario Health at Home is looking for an experienced Occupational Health, Safety and Abilities Management professional to provide leadership and occupational health and wellness advice with a specific focus on Disability Management. Reporting to the Manager, Human Resources, you will partner closely with the Human Resources team and Management in support of claims management, requests for medical accommodation, return-to-work/modified work, grievance matters, investigations, and appeals or tribunal hearings related to claims for short term disability, long-term disability, employment insurance, and WSIB benefits. In addition, this role will be responsible for maintaining the Infection Prevention and Control (IPAC) program.
What will you do?
- Access, review and adjudicate short-term disability claims in regards to the functional health and wellness of employees by gathering relevant confidential information and medical documentation
- Manage the Workplace Safety & Insurance Board (WSIB) claims and return to work process
- Conduct case assessments, contacting the employee and their direct manager to explain the disability management process and gather information for assessment purposes
- Develop and document an understanding of the situation and the factors/barriers inhibiting a successful return to work for the employee
- Review job demands and identifying suitable work
- Determine appropriate return-to-work (RTW) plans in consultation with the employee and their manager and provide support for the RTW planning process between stakeholders
- Research assistive devices, technology and innovative accommodation solutions
- Comply with ethical, professional and legal requirements based on the client policies and procedures, as well as Federal and Provincial legislative regulations
- Liaise with medical professionals regarding the case management aspect of the role
- Manage the transition from short term disability to long term disability when applicable
- Oversee the Attendance Awareness program
- Monitor and maintain Employee Immunization & Communicable Disease Verification program
- Provide statistical data
- Promote awareness of health and safety issues and stay current with disability and wellness practices.
What must you have?
- A registered healthcare professional including registered nurse, physiotherapist, occupational therapist, kinesiologist, in good standing with applicable regulatory body, preferred
- A minimum of 5 years of experience in Disability Claims Management, preferably within healthcare or the public sector environment
- Professional designations (e.g. Certified Disability Management Professional, Certified Return to Work Coordinator) is an asset
- Advanced experience with attendance and disability claims management and return-to-work planning/programs, IPAC
- Strong understanding of medical terminology, concepts, accommodation and return to work
- Comprehensive working knowledge of relevant legislation and regulations, such as Occupational Health and Safety Act, Workplace Safety and Insurance Act, Ontario Human Rights Code, PHIPA, PIPEDA, Regulation 1101, Health Disciplines Act with the ability to communicate its significance to each situation
- Experience with claims management in a unionized environment
- Strong customer service experience including exercising tact, diplomacy and sensitivity when dealing with employees
- Ability to build and manage relationships both internal and external
- Excellent communication, organizational, analytical, problem solving, critical thinking and decision-making skills
- Flexible, adaptable and responsive to change
- Bilingual French & English is considered an asset
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid work model (subject to change)
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Salary
$79,285 to $94,671
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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