CARE AND BE CARED FOR – THIS IS YOUR HOME

Reporting to the Senior Manager, Contract Modernization and Implementation this position provides data analysis, reporting, and communications to support the contract and performance management of MES vendors.  

What will you do?

• Reviews, analyzes, and organizes data related to MES vendors; monitors and implements best practice contract, performance, and accountability management initiatives, including quality and performance audits; and evaluates mitigation plans for service under delivery.
• Reviews MES vendor reports and confirms that reporting requirements have been met and that internal performance monitoring tools are populated and distributed to appropriate parties; utilizes strong understanding of contract management to advise and proffer interpretations to staff and management.
• Collects, collates, and analyzes required data for the Contract Modernization and Implementation Team related (but not limited to) volume and market share, geographic distribution of services, contract management indicators, vendor scorecards, and product and service utilization trends and usage.
• Drafts presentation materials, briefing notes, and executive summaries for various audiences, including the Executive Leadership Team.
• Supports Senior Manager, Contract Modernization and Implementation and the Quality & Risk team to investigate complaints and risk events related to patient care.
• Collaborates with the Senior Manager to identify strategies and solutions to non-routine problems where information and precedence are not available.
• Calculates formulas and values for content of agreements. Extracts data to populate agreements as appropriate. Extracts data to populate performance reports and tools to determine performance against contracted targets and obligations.
• Coordinates activities related to Ontario Health atHome contracts and refreshes performance schedules, targets, and indicators as directed by the Director and Senior Managers of Contract Modernization and Implementation.
• Updates market share data and equipment and supplies formularies in Client Health and Related Information System (CHRIS).
• Collaborates with clinical services to maintain accurate contract formulary lists of Medical Equipment, Supplies, Infusion, and Negative Pressure Wound Therapy.
• Analyzes data, prepares reports, and actively communicates findings to senior management for the purpose of decision-making.
• Uses and where necessary develops, formats, and distributes appropriate methods and tools to collect data and monitor vendor performance.
• Contributes to inter-Ontario Health atHome and ministry dialogue regarding performance standards and agreements and their application to vendors as required and requested.
• Supports and organizes work related to Working Groups, provides secretariat support for meetings, and participates on project teams as required and requested.
• Develops educational strategies and materials to promote joint Ontario Health atHome vendor and Service Provider operational processes.

What must you have?

• Bachelor’s degree in related area such as Health Administration or Business Administration, or equivalent relevant field or work experience.
• Supply Chain Management Designation an asset
• Three to five years of experience in a health related project management role (preference to candidates with MES experience).
• Strong knowledge of concepts and models used in data analysis.
• Experience developing and implementing performance measurement tools and processes, preferably in the public sector and/or the health care industry.
• Strong writing and presentation skills.
• Ability to build, enhance and maintain relationships with service providers and vendors.
• Excellent organizational, time management, interpersonal and communication skills.
• Demonstrated skills in facilitation, collaboration and negotiation with multiple stakeholders and service providers.
• Excellent knowledge of software programs in the Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Outlook).

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.