Are you an experienced Registered Practical Nurse (RPN) seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.
As an Intake Coordinator (Status: Full-Time, Start Date: Immediately; Location: Sault Ste. Marie), you will complete assessments based on the patient’s complexity, predictability, and within the RPN scope of practice to determine the patient’s eligibility. You will plan, evaluate, and coordinate initial services required to address patient needs, and ensure the most effective use of resources.
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
- Link patients with service providers
- Coordinate and monitor care plan delivery
- Establish a helping relationship with patients and their families
- Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected
What must you have?
- Registered Practical Nurse in good standing with the College of Nurses of Ontario.
- Relevant experience in long term care homes or health care and/or in social services.
- Experience working with seniors and/or physically disabled individuals.
- Understanding of issues and priorities within the health care sector.
- Knowledge of tools, systems, and databases used in health care service delivery and management.
- Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, etc.).
- Effective planning, organizing, and evaluation skills to manage multiple patients and provide information reports upon request.
- Ability to accurately complete required documentation, reports, forms, and recommendations.
- Strong interpersonal and communication skills to work with diverse patient groups with varying levels of comprehension and language capability.
- Effective listening and strong facilitation skills to work with patients and their families, caregivers, or substitute decision-makers (SDMs).
- Effective communication skills to establish and maintain contacts with organizations within the community.
- Ability to deal with demanding interpersonal situations and respond with good judgment and understanding.
- Ability to communicate using various software programs to clearly articulate patient status.
- Strong collaboration skills to participate in projects and committees within the organization.
- Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel, Power Point, Outlook, etc.).
- A valid driver’s license and access to a reliable vehicle.
- Advanced oral and written proficiency in English is essential.
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
- Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
- Case management experience or recent related community experience
- Ability to speak French or another second language
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Hourly wage of $36.20 to $41.65 as per the ONA Collective Agreement
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
