Support Services Officer, Regular Full Time, Facilities Support Services, Labelle

CARE AND BE CARED FOR – THIS IS YOUR HOME

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.

Reporting to the Manager, Facilities, the Support Services Officer is responsible for performing assigned duties and providing support related to the facilities and fixtures administration &/or maintenance of office environments. Performance of these duties includes an inherent focus on ensuring a safe workplace.

The Support Services Officer achieves results while ensuring compliance with Department service level agreements, timeframes and standards

What will you do?

Facility Administration and / or Maintenance:

Develops relationships with landlord representatives to coordinate maintenance and/or repairs to building environment.

Coordinates maintenance and/or repairs to equipment and furnishings in alignment with established service level agreements with suppliers and/or landlord representatives and staff requests through our SMA programming.

Performs office site inspections with contractors and/or landlord representatives to ensure work performed is in accordance with service level agreements and reports deficiencies to the Manager of Facilities 

Fixture Administration:

Implements work station changes identified by ergonomic assessments.

Coordinates office logistics related to move management services in collaboration with their Manager, contracted providers and equipment suppliers.

Procures fixtures, within the scope of thresholds established by the organization’s Procurement policies and procedures.

Support Service Functions:

Provides support service to all Ontario Health atHome offices. This may include the coordination of ordering/delivery of office supplies, distribution of correspondence, and processing internal and external material, equipment or corporate services supports for the Champlain offices

Office Supportive Services:

 Supplies/Forms

 Maintain inventory levels of all office supplies and forms

 Receive/review and submit orders for RC and EC offices

 Fill orders for forms from Service Providers

 Fill SMA requests and replenish stock of supplies and forms for employee supply cabinets.

Mail/Courier

 Receive and distribute all incoming mail and courier items / process all outgoing mail and     courier items

Team/Department: Facilities Support Services

Hours of work: 8:30am to 4:30pm

FTE: 1.0

Starting Salary: $24.268

Reports To: Manager, Facilities

Affiliation: CUPE

Office Location: Labelle

What must you have?

• High school graduation diploma
• Minimum two (2) years of experience in office or commercial facility operations, maintenance and / or logistics
• Basic computer skills including word processing and knowledge of Microsoft Office
• Fluency in English
• Bilingualism is preferred but not A basic understanding of oral French (listening and speaking) is desirable.

What would give you the edge?

• Demonstrates effective communication, interpersonal and customer service skills reflecting respect, tact and diplomacy
• Possesses strong multi-tasking and prioritization skills with a demonstrated ability to perform efficiently in a fast paced environment meeting deadlines with attention to detail
• Self-directed with the ability to work effectively both independently and as part of a team
• Demonstrates strong customer service skills in establishing and maintaining effective working relationships with others

Hours of Work

Monday to Friday – 8:30am to 4:30pm (35hrs/week)

We offer flexible work options, this position will have a hybrid model of work with a combination of in-office and telework.

What do we offer? 

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

• Attractive comprehensive compensation packages and benefits​
• Valuable development opportunities​
• Membership in a world class defined benefit pension plan​

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Ontario Health atHome has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.