CARE AND BE CARED FOR – THIS IS YOUR HOME
Are you an experienced Contracts Specialist seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
Reporting to the Senior Manager, Contract Modernization and Implementation the Temporary Contracts Specialist – Medical Equipment & Supplies (MES) provides data analysis, reporting, and communications to support the contract and performance management of MES vendors. The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.
What will you do?
- Reviews, analyzes, and organizes data related to MES vendors; monitors and implements best practice contract, performance, and accountability management initiatives, including quality and performance audits; and evaluates mitigation plans for service under delivery.
- Reviews MES vendor reports and confirms that reporting requirements have been met and that internal performance monitoring tools are populated and distributed to appropriate parties; utilizes strong understanding of contract management to advise and proffer interpretations to staff and management.
- Collects, collates, and analyzes required data for the Contract Modernization and Implementation Team related (but not limited to) volume and market share, geographic distribution of services, contract management indicators, vendor scorecards, and product and service utilization trends and usage.
- Drafts presentation materials, briefing notes, and executive summaries for various audiences, including the Executive Leadership Team.
- Supports Senior Manager, Contract Modernization and Implementation and the Quality & Risk team to investigate complaints and risk events related to patient care.
- Collaborates with the Senior Manager to identify strategies and solutions to non-routine problems where information and precedence are not available.
- Calculates formulas and values for content of agreements. Extracts data to populate agreements as appropriate. Extracts data to populate performance reports and tools to determine performance against contracted targets and obligations.
- Coordinates activities related to Home and Community Care contracts and refreshes performance schedules, targets, and indicators as directed by the Director and Senior Managers of Contract Modernization and Implementation.
- Updates market share data and equipment and supplies formularies in Client Health and Related Information System (CHRIS).
- Collaborates with clinical services to maintain accurate contract formulary lists of Medical Equipment, Supplies, Infusion, and Negative Pressure Wound Therapy.
- Analyzes data, prepares reports, and actively communicates findings to senior management for the purpose of decision-making.
- Uses and where necessary develops, formats, and distributes appropriate methods and tools to collect data and monitor vendor performance.
- Contributes to inter-HCCSS and ministry dialogue regarding performance standards and agreements and their application to vendors as required and requested.
- Supports and organizes work related to Working Groups, provides secretariat support for meetings, and participates on project teams as required and requested.
- Develops educational strategies and materials to promote joint Home and Community Care Support Services vendor and Service Provider operational processes.
What do you need?
- Bachelor’s degree in related area such as Health Administration or Business Administration, or equivalent relevant field or work experience.
- Supply Chain Management Designation an asset
- Three to five years of experience in a health related project management role (preference to candidates with MES experience).
- Strong knowledge of concepts and models used in data analysis.
- Experience developing and implementing performance measurement tools and processes, preferably in the public sector and/or the health care industry.
- Strong writing and presentation skills.
- Ability to build, enhance and maintain relationships with service providers and vendors.
- Excellent organizational, time management, interpersonal and communication skills.
- Demonstrated skills in facilitation, collaboration and negotiation with multiple stakeholders and service providers.
- Excellent knowledge of software programs in the Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Outlook).
We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid work environment; successful candidate could live anywhere in the province
Who are we?
We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#hybrid
