Project Manager - Job Posting (NW23-111)
CARE AND BE CARED FOR – THIS IS YOUR HOME
Reporting to the Manager, Strategy and Project Management Office - North Region, the Project Manager uses project management knowledge and competencies to work with Home and Community Care Support Services (HCCSS) and its stakeholders on a variety of projects to achieve organizational and health system priorities. The Project Manager will participate in the implementation of new provincial standards and quality improvement practices.
As a Project Manager working in a hybrid model, you will play an important role in providing connected, accessible, patient-centred care-and supported by our collaborative team that includes over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.
As a valued team member, your mission will be to help our patients be healthier and happier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
Home and Community Care Support Services (HCCSS) is looking for a dynamic individual to support a variety of large complex cross-functional corporate projects to advance the Home and Community Care Support Services Business Plan. Reporting to the Manager, Strategy and Project Management Office, the Project Manager will work collaboratively with internal and external stakeholders to facilitate project planning and project delivery in order to identify dependencies, maximize opportunities for collaboration, support transactional and transformational change management, and minimize risks and issues. This position will provide project management expertise and leadership in order to ensure project objectives are achieved. Specifically, the incumbent will develop and implement project work plans (deliverables and timelines); identify risk/challenges and associated mitigation strategies; and conduct regular work plan status reporting to monitor progress and inform decision-making.
MAJOR RESPONSIBILITIES
- Serves as the project lead for complex projects as assigned by senior leadership;
- Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives;
- Develops the project work plan, monitors and controls the work per the project plans;
- Represents HCCSS with internal and external stakeholders in the course of project work;
- Prepares complex project plans, activities, budgets, schedules, project documentation and reports on project status to the project sponsor and stakeholders;
- Provides support to senior management/leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes;
- Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work;
- Assesses project risks and develops mitigation strategies;
- Advises senior management on the viability of existing projects including recommendations on whether to proceed, modify or halt;
- Works with HCCSS staff to ensure projects are clearly outlined and expectations established;
- Assigns tasks to subject matter experts and other project resources; facilitates creation and leadership of working groups, as required; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully;
- Works with the other support resources to produce project management materials, presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives;
- Contributes to the Strategy Management Office by developing best practices, project templates and methodologies for use across the organization.
What must you have?
- University degree in Social Sciences, Health Care, Business Administration or related field;
- Certificate program in Project Management with a minimum of two (2) years of experience with a good understanding of formal project management processes and techniques;
- Minimum of three (3) to five (5) years of experience at mid-senior levels at an Ontario health or social care organization (hospital, HCCSS, Community Health Centre, etc.) including direct experience in managing complex projects with internal and external stakeholders, at the corporate level;
- Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach;
- Strong understanding of the health care system and community sector across the continuum of care;
- Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum;
- Excellent negotiation, conflict resolution and consensus building skills;
- Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration;
- Good knowledge and experience of budget planning, resource allocation, financial monitoring and reporting;
- Adept in the use of MS Office applications (e.g., Project, Word, Excel, Outlook, PowerPoint, Visio, Teams etc.);
- Flexible, adaptable and responsive to change;
- Self-directed, self-driven, self-motivated with an ability to organize, plan, prioritize and multi-task;
- Demonstrated critical thinking with strong detail orientation;
- Demonstrated ability to work with stakeholders and obtain subject matter expertise to develop business processes using lean methodology;
- Strong planning and organizational skills to manage a variety of projects simultaneously;
- Must have a valid driver’s license as some travel may be required;
- Advanced oral and written proficiency in English is essential;
- University Degree or College diploma in tertiary qualifications in project management, business, or similar;
- Ability to lead project teams of various sizes and see them through to completion in a timely manner;
- Results-driven;
- Ability to see things whole but break them down to bite-size pieces.
What would give you the edge?
- Masters degree in Social Sciences, Health Care, Business Administration or related field;
- PMP or CAPM Certification;
- Minimum seven (7) to ten (10) years managing projects and implementing transformational projects that include significant organizational clinical change in a healthcare setting such as a hospital in an acute care, primary care or long-term care environment.
- Demonstrated knowledge, experience and success in applying quality improvement methodologies;
- Strong knowledge of HCCSS priorities, policies, practices and service standards.
- Ability to speak French or another second language.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
Who are we?
We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long- term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. For more information on Home and Community Care Support Services North West, please visit us at http://healthcareathome.ca/northwest.
Why join us?
If you are interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
