Complex Children's Care Coordinator - Owen Sound (Permanent Full Time)

Job ID
Job Location
CA-ON-London | CA-ON-Owen Sound
# Positions
Job Industry
Government and Public Sector, Healthcare and Medical Services
Career Level
Years of Experience

Job Description

Home and Community Care Support Services South West is seeking Complex Children’s Care Coordinators! 


The Opportunity: 


As a valued member of the Home and Community Care portfolio, the Complex Children’s Care Coordinator: 

  • Is a Registered Nurse (RN, BSCN);
  • Possesses a strong clinical background with knowledge of pediatric medical issues;
  • Has extensive knowledge of the health and social services network;
  • Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
  • Possesses exceptional communication and organizational skills;
  • Is a natural motivator, leader, and advocate;
  • Demonstrates a willingness to travel; and
  • Practices and upholds the values of accountability and “thinking outside the box”. 

If you possess the above credentials, skills, and values, we want to hear from you!


What will you do as a Complex Children’s Care Coordinator?


As a Complex Children’s Care Coordinator, you will:

  • Coordinate the care for medically fragile and medically complex children in home and in school settings.
  • Provide effective care coordination by assessing, goal-setting, authorizing, monitoring, reassessing, alternate planning and planning for disengagement to meet the needs of patients.
  • Work in close collaboration with all system partners to provide a team approach to care for the Complex Children population.
  • Ensure and facilitate the achievement of quality, clinical, and cost outcomes.

Location: This position is located within Owen Sound and Grey County.

How Do I Qualify?



  • A Registered Nurse (RN, BScN) who has membership in good standing with a regulatory body in Ontario.


  • Minimum of five (5) years’ related professional experience.
  • Comprehensive experience in needs assessment. 

Knowledge, Skills, and Abilities: 

  • Strong clinical background with knowledge of pediatric medical issues.
  • Extensive knowledge of the health and social services network.
  • Knowledge and understanding of the shared philosophy and quality improvement program known as Client-Driven Care.
  • Knowledge and sensitivity to multicultural needs and issues.
  • Sound knowledge of the long term care system and community resources. 

Preferred Qualifications: 

  • Proficiency in a second language, particularly French.
  • Competent with RAI assessment tools.
  • Experience with pediatric palliative/end of life care.
  • An ambassador of workplace culture.

Who we are:


Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at

Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety. 


How do I apply?


Please visit to submit your resume and cover letter. Application deadline is 8 October 2022 at 23:59 hours.

Please ensure your cover letter clearly identifies the following:

  • Types of employment you would consider (i.e., part time, full time, or casual [you are scheduled for work based on your provided availability]).

We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’ Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.


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