CARE AND BE CARED FOR – THIS IS YOUR HOME
The Human Resources (HR) Assistant provides proactive administrative and operational support to the HR/Organizational Development (OD) team to facilitate smooth departmental function. This role is responsible for a wide range of administrative tasks related to file management, document preparation and distribution, process workflows, and general HR inquiries. The HR Assistant also supports activities related to internal movement and employment status changes, in accordance with applicable collective agreements, organizational policies, and legislative requirements.
What will you do?
Primary Responsibilities:
Administrative Assistance to the HR/OD Team
- Provides proactive administrative and operational support to the HR/OD team to facilitate smooth departmental function.
- Manages the HR inbox, responding to inquiries from employees and managers; triages and escalates matters appropriately; exercises sound judgment and problem-solving within scope.
- Drafts, edits, formats, and proofreads a variety of letters, templates, and documents on behalf of the HR/OD team, ensuring alignment with Ontario Health atHome communication standards and tone.
- Prepares and posts routine and ad hoc HR reports (e.g., employee listings, seniority lists, status reports) in accordance with collective agreements and internal reporting cycles.
- Maintains and updates shared drives and resources, ensuring HR/OD materials are current and accessible; responsible for uploading and managing content on Navigator.
- Provides logistical and administrative support for HR/OD initiatives and programs (e.g., recognition, employee engagement, onboarding).
- Coordinates translation requests for HR/OD materials, ensuring timely delivery and quality assurance.
HR Records and Administration
- Maintains and updates employee records in both digital and physical formats, ensuring the accuracy, confidentiality, and integrity of information.
- Administers the storage, retrieval, and archiving of employee records; coordinates off-site storage in compliance with records retention legislation and organizational policy.
- Responsible for maintaining accurate and current regional organizational charts; liaises with leaders to confirm reporting relationships.
- Coordinates the annual verification of professional college registrations for all regulated staff.
- Supports the administration and documentation of employment status changes (e.g., retirements, resignations, name changes, maternity/parental leaves); prepares related documentation as needed.
Other Duties
- Assists with and supports the successful delivery of special projects and cross-functional initiatives led by the HR/OD team.
- Acts as backup to the HR Coordinator during absences or periods of high volume.
- Collaborates with colleagues across Ontario Health atHome to share knowledge and ensure alignment with HR processes and service standards.
- Embodies Ontario Health atHome’s mission, vision, and values, and applies the Quadruple Aim (enhancing patient and staff experience, improving value, and advancing population health) in day-to-day work.
- Demonstrates an ongoing commitment to equity, diversity, inclusion, and anti-racism; actively contributes to a respectful, inclusive, and welcoming workplace where all individuals feel valued and heard.
- Performs other duties as assigned to support the HR/OD team.
Length of Temporary Assignment: July 31, 2026
Team/Department: Human Resources
Hours of work: Monday – Friday 8:30AM – 4:30PM (37.5 hours/week)
FTE: 1.0
Starting Salary: $50,988.51 to $60,883.96
Affiliation: MPE (Non-Union)
Reporting to: Manager, Human Resources (Operations)
Office Location: Open to East Region and Labelle office
What must you have?
Educational Qualifications & Experience
- Completion of post-secondary education in business administration, human resources, or a related field.
- One to Three Years’ experience providing administrative support is required, experience providing administrative support in a Human Resources environment will be considered an asset.
What would give you an edge?
Knowledge & Skills:
- Knowledge of and ability to interpret and apply Collective Agreements.
- Experience with Human Resources Information Systems (HRIS).
- Expert computer skills (MS Office Suite).
- Ability to recognize, handle, and protect highly sensitive and confidential information.
- Demonstrates strong problem-solving skills with the ability to independently research, analyze, and resolve routine issues or inquiries within the scope of the role.
- Demonstrates strong organizational skills, managing multiple tasks efficiently and maintaining accurate records and documentation.
- Effective writing, proofreading, and editing skills.
- Bilingualism is an asset.
Communication & Interpersonal Skills:
- Provides professional and courteous customer service, effectively addressing employee inquiries and escalating issues when appropriate to ensure timely and accurate resolution.
- Liaises with and fosters mutually respectful relationships with a variety of internal contacts and manages client expectations under the direction of the Director, Human Resources and Organizational Development.
- Ability to work effectively in a team environment.
- Superior attention to detail.
- Superior time management skills to coordinate multiple demands simultaneously.
Hours of Work
Monday – Friday 8:30AM – 4:30PM (37.5 hours/week)
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $50,988.51 to $60,883.96
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Ontario Health atHome has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
