Are you an experienced Quality and Risk professional with a passion for Patient Safety? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You are looking in the right place.
Take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 9,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.
Reporting to the Director, Quality and Risk, Provincial Planning and Standardization (Patient Safety), the Patient Safety Lead supports an integrated approach to quality, safety and risk management, organizational performance and continuous improvement to achieve the best possible performance outcomes. The role is an organizational resource for patient safety issues and assists in the development and implementation of patient safety initiatives and programs across the organization promoting a just culture of safety.
What will you do?
- Support the implementation, maintenance and improvement of the organization’s quality, safety and risk management program(s) and framework(s)
- Develop, implement and maintain documentation, tools and resources to support the provincial quality, safety and risk management program(s), with a strong focus on patient safety including abuse prevention
- Promote and provide formal and informal coaching, mentoring, teaching and advice across the organization on patient safety and risk management in general or in relation to the organization’s applicable program(s) and/or framework(s)
- Monitor provincial patient safety reporting and support the identification of patient safety trends and opportunities for improvement
- Assist with development and implementation of policies and procedures related to patient safety, and risk management
- Monitor the implementation of recommendations from Quality of Care and Coroner reviews or inquests
- Support the evaluation and review of the organization’s Patient Safety Incident Reporting and Abuse Prevention Frameworks
- Act as a resource/consultant for Ontario Health atHome staff related to patient safety issues
- Receive and monitor queries and feedback on patient safety policies and frameworks, supporting maintenance and revision of relevant tools and resources; and provide feedback and education to staff as appropriate.
- Support organizational compliance with regulatory requirements and patient safety standards.
What must you have?
- Undergraduate degree
- Risk management and/or patient safety certification
- Formal training in quality improvement methodologies and framework an asset
- 3 to 5 years of related work experience within healthcare sector with 1 to 3 years' experience in quality, risk management and patient safety
- Knowledge of relevant legislation including but not limited to Healthcare Consent Act, Substitute Decisions Act, Connecting Care Act, Excellent Care for All Act
- Good understanding of the health care system, local health care sector(s), Ontario Health atHome over all pressures and trends
- Understanding of Ontario Health atHome stakeholders with an understanding and commitment to quality service and best practice
- Knowledge of risk management approaches and tools, preferably in the healthcare sector
- Knowledge of patient safety principles and practices
- Knowledge of tools, techniques, measures and systems for monitoring and improving service delivery and business process quality
- High level of computer literacy, with the ability to use software and programs in facilitation of educational sessions, presentations, and other settings
- Ability to analyze information, problem-solve and make good decisions
- Demonstrated experience and skill in building relationships and managing a diverse group of stakeholders
- Strong written, verbal communication skills and presentation skills with the ability to distill complex concepts and data into useable information for a variety of audiences
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid work model (subject to change)
- Flexible work location - this position can be located at any Ontario Health atHome office
- Salary: $81,664 to $97,511
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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