Are you an innovative and creative leader who strives for excellence and inspires others? Do you have experience providing expert level advice and strategic leadership in the realm of MES contract management? Are you passionate about exceptional health care and driven by a desire to help others?
If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 9,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.
Reporting to the Vice President (VP) Contracts, the Director, Contracts - Medical Equipment and Supplies (MES) Modernization will provide strategic leadership, direction and oversight to the current provincially contracted MES vendors, future provincial planning and procurements, vendor contract performance and relationship management, in alignment with the provincial mandate, legislation and organizational mission, vision and values. With oversight for a centralized MES Contracts Team, the Director will work in collaboration with Patient Services to implement best practices in MES in alignment with the transformation of home and community care.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid work model (subject to change)
- Flexible work location - this position can be located at any of the Ontario Health atHome offices
- Salary: $139,978 to $ 167,141 annually
What will you do?
- Lead MES relationship for Negative Pressure Wound Therapy Providers (NPWTPs), Fulfillment Service Providers (FSPs), Medical Supply Providers (MSPs), Infusion Service Providers and Medical Equipment Providers (MEPs), Ontario Health, and Supply Chain Ontario.
- Responsible for the management/forecasting of MES Provincial Supply and Demand volumes, and prevention/mitigation of stock out issues in collaboration with MES vendors and the Patient Services MES Director
- Leadership for the planning, implementation, ongoing amending, and oversight of the provincial MES vendor contracts, working closely with the Patient Services MES Director and local Patient Services Contract Directors
- Evaluation and reporting of MES vendor performance including supply chain & formulary metrics
- Oversight of formulary processes, in collaboration with the Patient Services MES Director, and key system partners.
- Routine and urgent provision of MES vendor site visits/audits in collaboration with local Patient Services Contract leads, ensuring appropriate evaluation and remediation as required
- Development and implementation of best practices and MES product evaluation in collaboration with Patient Services MES Director
- Institution of provincial administrative policies and practices for the ongoing management and oversight of existing contracts
- Leads the development and fosters effective business relationships and channels of communications with vendors in order to deliver high quality patient service across the province
- Oversees vendor performance improvement plans and corrective actions, in collaboration with the Patient Services MES Director
- Identifies and implements appropriate MES procurement and contract management strategies across Ontario Health atHome, in line with Ministry of Health (MOH) Contract Management Guidelines, MOH Procurement Policies and Procedures, and the provincial Contract Performance Framework
- Working with Ontario Health (OH), informs provincial MES vendor procurement processes to deliver open and fair competitive bidding processes, contract negotiations, and implementation, ensuring the patient is central to the process
What must you have?
- Bachelor’s degree in health care administration, or health discipline; post-graduate degree in health administration, business/public administration, leadership, management or related health discipline preferred
- Continuous learning related to health and/or contract law (e.g. Certified Supply Chain Management Professional Designation)
- Minimum 5 -7 years of professional experience in MES contract management, vendor relations, and health care service planning and delivery in the public sector/Ontario Health atHome
- Experience in facilitation/documentation of agreements and familiarity with negotiation, conflict resolution and in arbitration
- Experience in the preparation of governance-level documentation;
- People leadership expertise and proven experience in the delivery of strong results through innovation and a high-performing team
- In-depth knowledge of complex and dynamic business environments in the public and private sectors in procurement, vendor relations, quality improvement and performance management frameworks
- Proven experience in project administration/management and project management methodology
- Expert knowledge of performance metrics, analysis and reporting, including financial data and quality indicators
- Strong communication, negotiation and conflict resolution skills as well as evidence of ability to promote and maintain interpersonal relationships and strategic partnerships
- Evidence of strong leadership, initiative, creativity and integrity, demonstrating a high level of excellence that inspires others
- Expert knowledge of MES vendor contracts
- Practical knowledge and strong understanding of relevant legislation and its applicability
- Excellent understanding of care processes and requirements and the interconnection with MES service delivery
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
What would give you the edge?
- An understanding of procurement processes, applicable legislation and the contract performance framework in Ontario Health atHome
- Bilingual in English and French is an asset
Who are we?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Interested candidates must submit their application no later than August 20, 2025.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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