Full-Time Scheduling Coordinator
OHaH 034-25 2025-10928
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
As a Scheduling Coordinator, you will provide support for the assigned team in their daily activities to ensure coordinated, effective and accurate scheduling practice consistent with the performance objectives of the organization.
By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our support for professional growth, personal wellness and work-life balance.
What will you do?
Daily Absences
- Obtain and process daily absences via sick call line
- Enter into appropriate scheduling spreadsheets and into Quadrant (Human Resources Information System (HRIS))
- Replace/reassign staff in schedule as needed and communicate scheduling changes
Leave Management Request Forms
- Receive, review and process requests for time off (i.e. vacation, lieu, flex, sick, family sick, bereavement, union, education, LOA). Approve/Deny requests when necessary, using authority as delegated by Management.
- Delegate Leave Management Requests (LMRs) to Managers when necessary
- Input into appropriate schedule(s) and offer shifts or reassign staff in schedule where necessary.
Scheduling
- Routinely ensure proper administration of Collective Agreements(s)
- Prepare and post schedules for all bargaining units; revise and repost on a regular basis according to Collective Agreement(s)
- Prepare weekend staffing information sheets and update seniority lists for the Manager and Scheduler on-call
- Obtain additional staff to fill any weekend vacant positions and update seniority lists
- Obtain additional staff to work OT at end of day, when necessary
- Vacation selection process completed annually for each bargaining unit group
- Maintain seniority list for offer(s) of premium shift(s)
- Update spreadsheet if calls were made outside regular office hours
- Prepare weekly assignment for Float staff
Assist Payroll Department with changes in Quadrant system
- Enter information for staff work assignments, extra shifts worked into the Quadrant payroll system (for budget allocation)
- Assist Payroll with missing LMRs, verification of shifts worked, etc., prior to bi-weekly payroll run
Staff Orientation and Administrative Work
- Provide an overview of schedules for new staff
- Demonstrate HR tab and where to find schedules
- Review coding in scheduling spreadsheets
- Provide an overview and process of ONA/CUPE vacation calendar and the vacation selection process
- Demonstrate use of Leave Management Requests (LMR) for absences, overtime requests
- Provide information on how to communicate scheduling changes.
- Provide information on process to call Absentee line when unable to work due to illness, etc.
What must you have?
- College Diploma and/or 2-5 years’ experience in a unionized environment with administrative, payroll or scheduling experience
- Knowledge of scheduling software
- Knowledge of related legislation (i.e. Employment Standards Act)
- Good working knowledge of computerized payroll system, Microsoft Outlook, Excel and Word
- Previous experience in generating reports
- Good working knowledge of computerized payroll system
- Good knowledge of Ontario Health atHome operations and organizational structure, and collective agreements (i.e. entitlements, scheduling processes, Letters of Understanding)
- Effective problem solving and decision making skills, organizational, time management, interpersonal skills, ability to multi-task, prioritize and adjust to changing priorities. Ability to pay attention to detail, accuracy and adjust to constant interruptions
- Effective oral and written communication skills are required in addition to tact, persuasion, courtesy and diplomacy when resolving problems with various levels of staff (i.e. interpretation of Collective Agreement, scheduling as there can be difficulties preparing for upcoming staff shortages due to training sessions, peak vacation periods, etc.)
- Ability to communicate in French or another language an asset
- Other duties as assigned
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
What would give you the edge?
- A college diploma in the health or social services field, or business/office administration
- Familiarity with medical terminology, and office administrative procedures/concepts
- Knowledge of services provided by Ontario Health atHome
- Ability to speak French or another second language
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $24.82 - $28.26/hr
What do I need to know?
Anticipated Start Date: As soon as possible
Status: Full-Time
Hours of work: Mon – Fri, rotation of 8:00 am to 4:00 pm and 7:30am to 3:30 pm (7 hours plus a 1-hour lunch) Participation in weekend on-call rotation (Saturdays, Sundays, and Stat Holidays)
Posting Expiry: July 5, 2025
Unionized Position - This position will be expected to be onsite at the Chatham, Windsor OR Sarnia site; this is not a remote position.
Who we are
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
