CARE AND BE CARED FOR – THIS IS YOUR HOME
Under the direction of the Manager, Network Services the Senior Systems Analyst is responsible for supporting, troubleshooting and deploying Technology Systems for the Ontario Health atHome Champlain Region. The Senior Systems Analyst is responsible for the maintenance of Champlain’s LAN and WAN as well as administering a Windows Server network.
What will you do?
- Maintain all corporate Windows servers, routers, switches and other network peripherals
- Perform server upgrades and changes
- Support e-mail network infrastructure
- Support core network infrastructure and remote offices (LAN/WAN/AP)
- Coordinate and implement special projects tasked by the Manager of Network Services
- Implement LAN and WAN security measures
- Analyze system backups and recovery
- Implement security, network access policies and procedures including implementation of Cyber Security Safeguards.
- Perform backup daily and periodic cleanup of disc space
- Maintain connections to remote offices, ISP, C3
- Monitor System performance, contingency plan and disaster recovery; implement disaster recovery strategies
- Provide coverage for Help Line Technicians on an as needed basis
- Maintain system documentation
- Provide assistance and technical advice to the help line technician and act as resource person on specialized technical matters.
- Provide coverage for the Manager of Network Services
Team/Department: Networks
Hours of work: Monday to Friday - 8:30am-4:30pm
FTE: 1.0
Starting Salary: $43.172/hr
Affiliation: OPSEU
Reporting to: Manager, Network & IT Services
Office Location: Labelle
What must you have?
- Three-year post-secondary computer science degree
- MCSE certification for MCSE Core Infrastructure or equivalent with combination of experience and education
- Minimum 5 years of related experience in a customer-focused professional business environment.
- Other relevant combination of education and experience deemed acceptable
- Working knowledge of various technologies and applications, including Microsoft Windows Active Directory, Microsoft Windows Exchange email, Microsoft Windows Terminal Server Services, Microsoft Windows SQL, Microsoft Hyper-V, Microsoft DFS, CSV’s and DR Features such as High Availability for SQL
- Knowledge of File Server management
- Knowledge of Print Server management/Papercut
- Knowledge of Microsoft Internet Information Server
- Knowledge of Microsoft SharePoint
- Knowledge of Windows 10/11
- Knowledge of Commvault / Applicable Backup solutions
- Knowledge of Windows Defender EndPoint VPN technology
- Knowledge of Switches, routers and AP’s
- Knowledge of Microsoft Network printing and printing services
- Driving is required to travel to other Ontario Health atHome Champlain and stakeholders’ locations so adverse weather conditions are a consideration
Skills and Abilities:
- Flexibility to handle changing priorities
- Able to communicate effectively orally and in writing
- Work effectively as part of a team
- Analyzing and troubleshooting issues related to technology
- Ability to be patient, tactful and helpful
- Strong commitment to excellent client service
- Excellent interpersonal skills
- Well-organized and reliable
- Ability to handle heavy computer equipment
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $43.172/hr
Who we are?
We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
