CARE AND BE CARED FOR – THIS IS YOUR HOME

Reporting to the Manager, Information Technology, this position is responsible for the delivery and support of Information Technology (IT) systems, both hardware and software and will play a key role in the successful delivery of IT solutions to meet the business needs.

What will you do?

• Leads, participates and delivers on network infrastructure and networking projects
• Configures and troubleshoots servers, including SharePoint, MS SQL Server, e-mail, Rightfax, print server, fileshared, application, backup, VOIP (Mitel based) and Hyper-V servers, Tape backup system and their associated operating systems and software.
• Administer and maintains end user Azure AD hybrid accounts, permissions, and access
• Installs and configures security related software and hardware, including anti-virus/anti-spam, hardening of operating systems and other network devices.
• Monitor security logs from various security devices including servers, Firewalls and network switches/routers.
• Conducts research on network data and voice products, services, protocols, and standards in support of infrastructure design efforts and procurement activities.
• Oversee installation, configuration, maintenance, and troubleshooting of end user desktop/laptops/smartphones.
• Reviews and monitors for compliance with departmental policies, protocols, procedures and systems security access for the IT Infrastructure.
• Creates and maintains inventories and documentation for various infrastructure components
• Provide guidance and second level support to junior members of the
• Provide on-call technical
• Adhere to health and safety policies/ practices developed and implemented by the HCCSS and take reasonable precautions.
• Participates in various HCCSS CW committees as
• Other duties as assigned

What must you have?

• Graduate of a recognized university/college computer science program or
• Previous network management experience (minimum 4 years), supporting a Windows
• In depth knowledge of and experience in LAN and WAN technology, including configuration, implementation, and administration of network hardware, software and services.
• Strong knowledge and training within a Windows environment using O365 Exchange 2016, IIS, DHCP, DNS, MS Teams, MS SharePoint 2013, MS SQL 2016, MS SCCM 2013, Hyper-V, WSUS
• Strong knowledge and training of Office 365 administration
• Strong working knowledge in implementation and support of Networking Architectures and protocols (TCP/IP, SNMP, Ethernet)
• Strong working knowledge in implementation and support and security of Network Operating Systems (Windows Server 2012\2019, Windows 10/11)
• Working knowledge of hardware including Server RAID, SCSI and SAN
• Working knowledge of web application security and cybersecurity tools, understanding of vulnerabilities and countermeasures
• MSCE (Microsoft Certification) and Mitel VOIP system training preferred, or in process or equivalent
• The ability to synthesize responsible solutions to complex technical
• Strong interpersonal and coaching
• Highly self-motivated and
• Ability and desire to learn new skills quickly
• Keen attention to
• Ability to prioritize and execute tasks in a high-pressure
• Lifting and transporting of moderately heavy objects, such as computers and peripherals

What would give you the edge?

• Knowledge of home and community care
• Fluency in French or another second language would be an asset

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

To apply for this vacancy please submit one document (MS Word or PDF) containing a resume and covering letter to cwcareers@ontariohealthathome.ca referencing “Competition Number 2025- NON-011 – position title” in the email subject line.

All applications will be reviewed; however, only those selected for an interview will be contacted.